Intermediate Product Designer

Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

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About the Role

Vidyard is seeking an Intermediate Product Designer to join our Product Design team. Reporting to the Senior Manager, Product Design, you’ll play a key role in shaping the user experience of the core functionality in our platform, including onboarding, activation as well as video creation and editing with a focus on AI technologies. Your work will directly impact how our customers create and share engaging video content, ensuring a seamless and intuitive design.

In this role, you’ll collaborate closely with Product Managers, Engineers, and fellow Designers to deliver exceptional user experiences through research, testing, and iterative design. You’ll own the UX strategy and work on high-impact initiatives that align with Vidyard’s mission of helping businesses connect through video.

This role is perfect for someone looking to make a meaningful impact in a fast-paced, product-led environment, expand their design expertise, and drive user-centered innovation.

This is a remote role open to candidates located in Canada

About the Team

Our Product Design team is a collaborative and customer-focused group passionate about creating best-in-class user experiences. We work closely with Product, Engineering, and Data teams to craft intuitive and impactful solutions that empower our users.

Together, we are responsible for designing, testing, and refining Vidyard’s suite of video tools by leveraging user research, rapid prototyping, and data-driven insights.

We’re passionate about user-centered design, innovation, and continuous learning, and we thrive on collaboration, creative problem-solving, and delivering exceptional product experiences. Led by our Senior Manager, Product Design, we are currently focused on integrating AI solutions to make our customer workflows more efficient so they can focus on the tasks that matter most.

What You’ll Work On:

• Designing the end to end user experience of our onboarding, activation and video creation and editing experiences. As well as, integrating new AI technologies into those workflows.
• Conducting user research initiatives to identify user needs, behaviors, and opportunities
• Rapid ideation of multiple design concepts and prototypes
• Conducting user testing to validate design solutions
• Collaborating with the design team to create a high quality, cohesive user experience
• Documenting design decisions, processes, and outcomes to ensure that product designs are consistent and can be replicated in the future

• Owning the UX Design strategy, partnering with your Product Manager and Engineering peers to ensure that designs meet customer, technical and business requirements
• Using data to make and measure design decisions
• Giving and receiving regular feedback in design critiques to improve the product experience   
• Working with Senior Designers to continuously improve your knowledge, skills and design toolkit

What You’ll Bring to this Role and Your New Team:

• 2-4 years of Product Design experience 
• Design experience at a product-led growth organization
• Ability to own the end-to-end design process, from rough ideas and wireframes to high fidelity prototypes using tools such as Figma
• Experience with research and testing methods required to develop customer empathy and validate ideas.
• Experience working in a fast paced environment with a focus on impact and learning
• Exceptional written and verbal communication skills

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Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeedthrive—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. Unsolicited resumes from Agencies will not be accepted.