Design is a full-time job. It’s the way you look at politics, funny papers, listen to music, raise children, or build the future of banking. Charles Eames could have said that.

At Mercury, we believe that thoughtful design can change the industry afflicted by indifference—that excellent customer experience can be a differentiator.

We are looking for a leader who can grow our design team of 40 people further, set Mercury’s vision for how to build excellent banking* experiences, and help turn that vision into reality.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.

In this role, you’ll balance your time amongst the following:

Leadership & Strategy

Set and maintain a vision for how the company approaches quality
Set standards and processes to ensure high-quality design outcomes
Set vision and staff work on systems that help teams build a coherent product experience (e.g. design systems, brand guidelines, content design systems)
Develop and execute a cohesive design strategy that aligns with and drives Mercury’s overall business objectives
Collaborate with executive leadership to integrate design thinking into strategic planning and decision-making processes

Product Design

Be eager to understand the details of the product we are building and help teams shape the approach to solving product problems
Establish and refine design processes, methodologies, and best practices for product development
Create structures that support systems thinking and help set the longer-term vision for customer-facing experiences
Partner with Product Management and Engineering leaders to shape the product groups’ structure and processes that support product vision

Brand Design

Oversee the evolution and consistent application of the company's brand across marketing materials, communications, and other brand experiences
Ensure brand guidelines are developed, maintained, and effectively communicated throughout the organization

Team Management

Build, grow, mentor, and lead a high-performing team of design leaders across brand and product disciplines, as well as other design functions such as user research, content design, and design operations
Foster a culture of ownership, active thinking, helpfulness, and appreciating quality
Manage talent, budgeting, and hiring for the design department

Cross-functional Collaboration

Partner with Marketing, Sales, and Customer Success teams to ensure design supports go-to-market strategies and customer needs
Work closely and build alignment with Engineering and Product Management to balance design vision with technical feasibility and business requirements
Collaborate with the People Team to think and execute strategically on talent strategy
Work closely with other departments to apply design thinking to internal processes and employee experience

There are many paths that could lead you to a role like this. Some relevant skills and past experiences that will help:

You have deep care and understanding around what makes a product excellent
You can tell when and why something’s excellent and articulate clearly (and kindly) when it’s not
You’ve led, shaped, and grown design organizations that include product design, brand design, user research, and other critical functions
You have experience driving strategy at the executive level, aligning stakeholders on a vision, and evangelizing the work that your teams do to the broader company
You can tell when you’ve hit on the right amount of process/structure without it feeling stifling or unnecessary
You’ve led design leaders, coached them, and helped them grow in their skills and abilities
You keep up on design trends and like to stay in practice, even if it’s been a while since you were an individual contributor
You can drive design team processes such as design critiques, and are able to guide the team to ask the right questions to elevate the quality of the user experience

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $304,000 - $380,000
Canadian employees (any location): CAD 276,600 - 345,800

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-DNI

","jobSummary","At Mercury, we are seeking a Head of Design to lead and grow our design team. This role involves setting the vision for quality design outcomes, developing strategies that align with business objectives, and collaborating across teams to ensure excellent customer experiences. The candidate should have experience leading design organizations, driving executive-level strategy, and fostering a culture of ownership and excellence. Mercury offers competitive compensation packages including base salary, equity, and benefits.","metaDesc","Lead the design team at Mercury, shaping product and brand experiences while driving strategic initiatives aligned with business goals. Oversee design systems, collaborate cross-functionally, and foster a high-performing team environment.","benefits",[2106,2107,2108],"Competitive salary","Equity (stock options)","Benefits package","applicationUrl","https://job-boards.greenhouse.io/mercury/jobs/5338284004?utm_source=remoteliz.com","skills","Source","ExternalID","ExternalURL","2025-01-28T14:16:44.789473-05:00","lastCheckAt",{"_855":2118,"_2053":2054,"_2055":2119,"_2057":33,"_2058":2120,"_2066":2122,"_13":2124,"_2075":2076,"_2077":2127,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2128,"_2086":2129,"_2088":2089,"_2090":1929,"_2003":2130,"_2098":2131,"_2100":2132,"_2102":2133,"_2104":2134,"_2109":2137,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2138,"_2116":2054},4780,"Senior Full Stack Engineer - Card Fraud and Disputes",{"_16":33,"_18":2121,"_20":2121,"_22":-5,"_2061":2026,"_2062":-5,"_2063":2064,"_2065":2025},"2025-01-07T11:01:27.276951-05:00",[2123],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2125,2126],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-01T03:23:14.203045-05:00",173600,204200,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Soaring high above the Gardon River, the Pont du Gard is a masterpiece of ancient Roman engineering, blending monumental scale with remarkable precision. Constructed in the 1st century CE, this aqueduct carried water over 30 miles to the Roman colony of Nemausus (modern-day Nîmes, France).

Built without mortar, the Pont du Gard relied on meticulously cut stones—some weighing up to six tons—fitted so precisely that the structure has endured for centuries. Its gentle gradient of 1 in 3,000 (0.03%) allowed water to flow steadily and efficiently across the vast distance, a testament to the Romans’ deep understanding of water management and infrastructure design.

Just as the Pont du Gard exemplifies ingenuity and precision, at Mercury, we draw inspiration from such timeless innovations. Our Card Fraud and Disputes team creates systems that are not only seamless and reliable but also built to last. For our customers, we provide effortless processes for submitting fraud and dispute claims. For our investigators, we develop tools that transform complexity into clarity and efficiency.

As a Senior Full Stack Engineer on the Card Fraud and Disputes Team, you’ll play a key role in building seamless experiences for our customers and empowering our internal Risk Operations team with robust and efficient tools. You’re a full-stack engineer with a strong sense of ownership who thrives in a collaborative, cross-functional environment.

The skills we’re looking for are:

Ownership: Independently take ownership of and drive projects, from initial ideation to deployment, both through owning the technical implementation, and breaking up the project and serving as a technical lead.
Full-Stack Development: Design, implement, and maintain backend APIs and front-end user interfaces, ensuring systems are both seamless and scalable.
Technical Design and Documentation:** Create and review technical design documents and API specifications, contributing to architectural decisions and system design.
Cross-Team Collaboration: Work closely with product managers, designers, and risk operations stakeholders to deliver thoughtful and impactful solutions.

We’re looking for someone with:

3-5+ years of software engineering experience, with demonstrated senior-level expertise in independently owning projects, in full-stack or backend engineering roles.
Experience or interest in learning our backend stack: Haskell, Yesod, Persistent, and PostgreSQL.
Experience or interest in learning our frontend stack: React, TypeScript, and Redux.

Key Responsibilities

Full-Stack Development: Design, implement, and maintain both backend APIs and front-end user interfaces, ensuring seamless and scalable systems.
Technical Design and Documentation: Create and review technical design documents and API designs, contributing to system architecture and design decisions.
Mentorship: Provide technical mentorship to engineers on the team, guiding them in best practices and fostering a collaborative and growth-oriented environment.
Cross-Team Collaboration: Work closely with cross-functional partners, including product managers, designers, and risk operations stakeholders, to deliver thoughtful and impactful solutions.
Product Input and Feedback: Actively participate in product development discussions, offering feedback on product direction, front-end designs, and implementation plans.

The Ideal Candidate for this Role:

Has 3-5+ years of experience as a software engineer with prior experience in both frontend and backend development.
The ideal candidate has 3-5+ years of demonstrated full-stack experience working at the senior level or higher with a strong sense of ownership, and has demonstrated experience independently owning projects from inception to completion.
Is experienced with, or excited to learn, our frontend technologies including: React, TypeScript, and Redux.
Is experienced with, or excited to learn, our backend technologies including: Haskell, Yesod, Persistent, and Postgresql.

The total rewards package at Mercury includes base salary, equity (stock options), and comprehensive benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly based on reliable compensation survey data.

Our target new hire base salary ranges are:

- US employees (any location): $173,600 - $204,200 USD

- Canadian employees (any location): CAD 158,000 - 185,800

Offers are tailored based on experience, expertise, location, and internal pay equity. At Mercury, you’ll join a team that values innovation, collaboration, and solving complex challenges while shaping the future of fintech.

#LI-AC1

","At Mercury, the Card Fraud and Disputes team is building systems that are seamless and reliable. As a Senior Full Stack Engineer on this team, you will play a key role in creating experiences for customers to submit fraud and dispute claims effortlessly and empower internal Risk Operations teams with efficient tools. You'll work with product managers, designers, and risk operations stakeholders to deliver impactful solutions. The ideal candidate has 3-5+ years of full-stack experience, strong ownership, and the ability to independently drive projects from ideation to deployment.","Develop seamless experiences for customers submitting fraud and dispute claims while empowering internal teams with efficient tools at Mercury's Card Fraud and Disputes team. Collaborate cross-functionally to deliver impactful solutions using React, TypeScript, Redux, Haskell, Yesod, Persistent, and PostgreSQL.",[2135,2107,2136],"Base salary","Comprehensive benefits","https://job-boards.greenhouse.io/mercury/jobs/5432758004?utm_source=remoteliz.com","2025-02-02T05:40:14.870621-05:00",{"_855":2140,"_2053":2054,"_2055":2141,"_2057":33,"_2058":2142,"_2066":2143,"_13":2145,"_2075":2076,"_2077":2148,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2149,"_2086":2150,"_2088":2089,"_2090":1929,"_2003":2151,"_2098":2152,"_2100":2153,"_2102":2154,"_2104":2155,"_2109":2160,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2161,"_2116":2054},4655,"Senior Full-Stack Engineer - Account Fraud and Enablement",{"_16":33,"_18":2121,"_20":2121,"_22":-5,"_2061":2026,"_2062":-5,"_2063":2064,"_2065":2025},[2144],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2146,2147],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-31T04:39:36.893791-05:00",203100,238900,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Standing in the crisp air of the alpine tundra, a mountain goat surveys the expansive wilderness. To its right craggy slopes plunge down toward rolling grassy hills and energetic streams. To its left the weight of the mountain looms, timeless and stoic. Confident and sure-footed the goat leaps from stone outcrops to gentle slopes - not in defiance of the risks posed by the mountain, but with respect and a self-assuredness born of experience, caution, and a carefully selected path.

Like the mountain goat, Engineers in Risk Product at Mercury look across the vast expanse of our product space. With confidence and respect for the challenges of our domain, we navigate the terrain of risk and compliance, building products that enable us to provide the best possible experience for our customers and internal users.

The Account Fraud and Enablement Team is a new Risk Product team at Mercury that is focused on building tools to enable us to quickly and accurately identify and respond to fraud risks while minimizing friction for our customers.

As a Senior Full Stack Engineer on the Account Fraud and Enablement Team, you will work as a hands on software engineer and technical leader. In this role, you may work in tasks like:

Implement new systems to support fraud-focused manual and automated reviews of new applications.
Work cross-functionally with other Risk Product teams to integrate Account Fraud review flows into systems owned by teams like Risk Onboarding.
Provide technical mentorship to junior and mid-career developers on your team.
Work with your engineering manager, product manager, designer, and stakeholders to understand upcoming business needs and propose technical solutions to these problems.

The Ideal Candidate for this Role:

Has 7-10+ years of experience as a software engineer with prior experience in both frontend and backend development.
Has technical leadership or people management experience and is excited to work in a hands-on individual contributor role that includes a significant leadership focus.
Is experienced with, or excited to learn, our frontend technologies including: React, TypeScript, and Redux.
Is experienced with, or excited to learn, our backend technologies including: Haskell, Yesod, Persistent, and Postgresql.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $203,100-238,900 USD
Canadian employees (any location): CAD 184,800 - 217,400

#LI-AC1

","At Mercury, the Senior Full Stack Engineer on the Account Fraud and Enablement Team will work as a hands-on software engineer and technical leader. The role involves implementing new systems for fraud-focused reviews, cross-functional collaboration with other Risk Product teams, providing mentorship to junior developers, and working with product managers and designers to address business needs. The ideal candidate has 7-10+ years of experience in both frontend and backend development, leadership experience, and is comfortable with React, TypeScript, Redux, Haskell, Yesod, Persistent, and PostgreSQL. Mercury offers a competitive salary range of $203,100 - $238,900 USD per year for US employees and CAD 184,800 - 217,400 for Canadian employees, along with equity options and other benefits.","As a Senior Full Stack Engineer at Mercury, you will lead the development of tools to combat fraud while minimizing customer friction. Collaborate cross-functionally, mentor junior developers, and leverage your technical expertise in React, TypeScript, Redux, Haskell, Yesod, Persistent, and PostgreSQL to build robust systems.",[2106,2107,2156,2157,2158,2159],"Unlimited PTO","Health Insurance","Flexible remote work options","$4,000/year travel stipend","https://job-boards.greenhouse.io/mercury/jobs/5430657004?utm_source=remoteliz.com","2025-01-31T05:26:05.566593-05:00",{"_855":2163,"_2053":2054,"_2055":2164,"_2057":57,"_2058":2165,"_2066":2167,"_13":2168,"_2075":2076,"_2077":2169,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2170,"_2086":2171,"_2088":2089,"_2090":1929,"_2003":2172,"_2098":2173,"_2100":2174,"_2102":2175,"_2104":2176,"_2109":2180,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2181,"_2116":2054},432,"Customer Support Specialist",{"_16":57,"_18":2166,"_20":2166,"_22":-5,"_2061":2035,"_2062":-5,"_2063":2064,"_2065":2034},"2025-01-07T11:01:27.280671-05:00",[],[],"2025-01-28T09:57:20.796066-05:00",65000,91000,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.

As a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration.

You’ll need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

Here are some things you’ll do on the job:

Answer user questions over chat, email, and phone
Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more
Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions
Identify the systemic flaws that lead to user problems
Work with our engineering team to find and squash bugs
Communicate our users' needs to our partner banks and work with them to improve their products and processes
Write help articles and FAQs
Learn our internal tools and figure out how to improve them
Put in place processes to make your job more efficient
Help with other compliance and customer tasks
Create and sustain warm relationships with our users
Help build out the customer support and ops infrastructure at Mercury

You should:

Have 2+ years of experience in a Customer Experience / Customer Support role
Consistently exercise empathy
Exude competence
Always seek to answer the question behind the question
Understand how to translate convoluted banking or engineering terminology into clear, human user communication
Enjoy thinking about how to automate as much of your job as possible
Keep a clean, ordered inbox
Stay calm and collected while working on ten things at once
Feel confident talking with startup folks in person, over chat, or on the phone
Use creativity while working within difficult constraints
Show kindness in the face of unpleasantness (our customers generally are really great, but they can get passionate when it comes to their businesses)
And ideally, have a love for language

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $72,600 - $90,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $65,300 - $81,700 USD
Canadian employees (any location): CAD 66,100 - 82,600

#LI-DNI

","Mercury is seeking a Customer Support Specialist to join their team. The role involves handling user inquiries through various channels, resolving account issues, and collaborating with engineering teams to improve the product. Candidates should have 2+ years of experience in customer support, strong empathy, and excellent communication skills. The salary range is competitive within the SaaS and fintech industry.","Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.",[2177,2178,2157,2179],"Competitive Salary","Equity Options","Flexible Work Arrangements","https://job-boards.greenhouse.io/mercury?utm_source=remoteliz.com","2025-01-28T10:43:17.324813-05:00",{"_855":2183,"_2053":2054,"_2055":2184,"_2057":73,"_2058":2185,"_2066":2187,"_13":2189,"_2075":2076,"_2077":2192,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2193,"_2086":2194,"_2088":2089,"_2090":1929,"_2003":2195,"_2098":2196,"_2100":2197,"_2102":2198,"_2104":2199,"_2109":2202,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2203,"_2116":2054},4354,"Relationship Manager - Early Stage",{"_16":73,"_18":2186,"_20":2186,"_22":-5,"_2061":2029,"_2062":-5,"_2063":2064,"_2065":2028},"2025-01-07T11:01:27.283095-05:00",[2188],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2190,2191],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T14:22:49.642355-05:00",108000,134000,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

At Mercury, we’re building a better way to bank* for all types of businesses. We started by imagining what the best banking platform for startups would look like and in just a few short years we have over 200,000 customers using Mercury’s products, supporting their businesses as they grow.

As a Relationship Manager at Mercury, your role will be grounded in engaging with our early-stage customer base (i.e. a startup participating in a well-known accelerator, a solo-founder that raised their first round of vc-backed capital, a quickly scaling ecommerce brand, etc.) to develop relationships focused account retention and growth.

Managing a large book of accounts, you'll identify and capitalize on revenue opportunities while building strong relationships with founders. Your success will be measured through growth metrics including: product adoption, account expansion, and customer retention.

This will be a highly cross-functional role, working closely across our revenue, product, customer support, and marketing organizations to accelerate product adoption and capture expansion opportunities. You will act as the internal champion for our customers, serving as a consistent voice for continued product improvement, while also playing a key role in shaping core processes and organizational structure as our team continues to scale.

What you’ll do:

Act as the primary point of contact for clients, serving as the face of Mercury and supporting them in optimizing their banking and financial workflows, with a keen focus on account growth and retention.
Proficiently manage a large portfolio, implementing processes to ensure operational efficiency and effective engagement with clients.
Upsell and cross-sell by introducing new features and products to our clients to drive product value and revenue.
Navigate our tech stack (Salesforce, Salesloft, Gong, Slack, etc.) to keep customer records up to date, with a focus on data hygiene.
Listen, educate, and provide value to Mercury’s customers, acting as their internal advocate. Summarize and share customer insights internally to assist in informing product roadmap moving forward.
Collaborate cross-functionally with sales, product, engineering, marketing, and other cross-functional partners to best support your customers’ needs.

Who you are:

You have 2-3+ years of experience in a customer-facing Account Management, Sales or Relationship Management role - bonus if in SaaS or FinTech spaces.
You have experience creating impact for your customers while maintaining an eye for process and detail.
You’re a natural communicator with the ability to engage effectively with all levels of stakeholders and decision-makers, translating complex information into concise messages that resonate with your audience.
You have a bias toward action. You actively listen to customers’ goals, enabling you to build and deliver high-quality engagement strategies, in turn supporting customers to get the most out of the platform.
You’re excited to create new and iterate on existing processes as part of a fast-growing team.
You have excellent time management and are confident prioritizing across concurrent and time-sensitive projects and priorities.
You are effective at building strong relationships with internal stakeholders with a focus on mutual goal setting and driving initiatives forward.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400 - $134,300 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,500 - $120,900 USD
Canadian employees (any location): CAD 112,800 - 126,900

#LI-LK1

","At Mercury, we're building a better banking platform for businesses. As a Relationship Manager, you'll engage with early-stage customers to foster account retention and growth. You'll manage a large portfolio, upsell/cross-sell products, collaborate cross-functionally, and act as the internal advocate for customer needs. This role is crucial in shaping our product roadmap and processes as we scale.","Engage with early-stage businesses to drive account growth and retention at Mercury's banking platform. Collaborate across teams to enhance customer experience and shape product improvements.",[2200,2201],"Competitive salary and equity (stock options)","Base salary ranges vary by location","https://job-boards.greenhouse.io/mercury/jobs/5429323004?utm_source=remoteliz.com","2025-01-28T14:31:16.901705-05:00",{"_855":2205,"_2053":2054,"_2055":2206,"_2057":73,"_2058":2207,"_2066":2208,"_13":2209,"_2075":2076,"_2077":2210,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2211,"_2086":2212,"_2088":2089,"_2090":1929,"_2003":2213,"_2098":2214,"_2100":2215,"_2102":2216,"_2104":2217,"_2109":2221,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2222,"_2116":2054},438,"Sales Development Representative",{"_16":73,"_18":2186,"_20":2186,"_22":-5,"_2061":2029,"_2062":-5,"_2063":2064,"_2065":2028},[],[],"2025-01-28T09:57:29.707265-05:00",63700,88500,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster.

This might be the right role for you if:

You’re the kind of person who thrives on hitting targets & metrics.
Your aspirations are focused on becoming the top-performing salesperson in the industry.
Hearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination.

You will:

Be the face of our company, reaching out to potential customers and introducing them to Mercury.
Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies.
Cold call, social and email prospecting to generate interest and schedule meetings.
Qualify leads to ensure they meet our ideal customer profile.
Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team.
Track and report on sales metrics and pipeline activity.

You have:

You have 1 year of experience in sales/business development or something you feel is equivalent.
- Bonus: You have up to 1 year of experience in e-commerce sales/business development
You're a people person with excellent communication with the ability to share complicated ideas with clarity and precision.
You're a hustler with a proven track record of achieving and exceeding goals.
You're creative and tenacious, always looking for new and innovative ways to reach potential customers.
You're a team player who wants to level up with your teammates and you are comfortable working in a fast-paced, dynamic environment.
You have a passion for fintech.
You enjoy learning about companies with complex technical products.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We currently do not have any variable compensation or bonus structures in place.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $70,800 - $88,500USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $63,700 - $79,700 USD
Canadian employees (any location): CAD 66,900 - 83,600

#LI-LK1

","Mercury is seeking a Sales Representative to join their high-growth startup focused on providing finance solutions for startups and small businesses. The role involves cold calling, email prospecting, qualifying leads, and building relationships with potential customers. Ideal candidates should have experience in sales or business development, excellent communication skills, and a proven track record of achieving targets. Mercury offers competitive salaries, equity options, and benefits tailored to attract top talent.","Join Mercury as a Sales Representative to help startups achieve financial freedom through advanced finance tools. Use your sales skills to generate leads and build relationships with potential customers in the fintech industry.",[2218,2219,2220],"Base Salary","Equity (Stock Options)","Competitive Compensation","https://job-boards.greenhouse.io/mercury/jobs/5429321004?utm_source=remoteliz.com","2025-01-28T10:42:32.812532-05:00",{"_855":2224,"_2053":2054,"_2055":2225,"_2057":81,"_2058":2226,"_2066":2228,"_13":2230,"_2075":2076,"_2077":2233,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2234,"_2086":2235,"_2088":2089,"_2090":1929,"_2003":2236,"_2098":2237,"_2100":2238,"_2102":2239,"_2104":2240,"_2109":2241,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2242,"_2116":2054},4981,"Revenue Operations Associate",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},"2025-01-07T11:01:27.287081-05:00",[2229],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2231,2232],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-03T03:07:45.293428-05:00",118000,148000,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. Revenue is a key growth engine for Mercury but we can’t execute at full speed without top-notch support – that’s where Revenue Operations comes in.

The Revenue Ops team plays a critical part in the success of the go-to-market org by delivering key insights to Revenue leadership. This is a strategic, high-visibility opportunity to build and shape an operational function that is directly responsible for helping connect multiple cross functional workflows into our Revenue teams. You will serve as the technical backbone of our go-to-market teams, ensuring the tools, systems, and integrations they rely on are efficient, scalable, and aligned with our business objectives.

Here are some things you’ll do on the job:

Define and analyze key sales metrics to inform our go-to-market strategy
Design, build and implement foundations for a variety of 0-1 initiatives within the Revenue Operations function.
Create and manage Salesforce reports and dashboards that provide actionable insights into business performance and uncover new growth opportunities.
Manage the CRM platform and other revenue tech stacks, ensuring proper utilization and data integrity including Customer.io, LeanData, Clay and other enrichment tools.
Identify inefficiencies and process bottlenecks, and implement solutions that drive continuous improvement in revenue operations.
Create, build and launch a scalable MQL to SQL Lead Scoring model in addition to shaping our Account Scoring framework.
Partner with the data team to ensure the integrity and accuracy of data, enabling effective reporting and decision-making for revenue-generating activities.

You should:

Have 6+ years of experience at a B2B SaaS company in a sales operations, revenue operations or business systems admin role (FinTech experience a plus but not required)
Get excited about a sick tech stack and want to help turbocharge it.
A deep understanding of Salesforce, Salesloft, LeanData, and Gong. You’re ready to roll up your sleeves to debug issues, optimize processes, and drive best practices.
Have hands-on experience integrating with Marketing Automation tools like Marketo, Hubspot, Customer.io,
Have experience creating and managing Lead and Account enrichment flows to support data accuracy and scalability.
Be a SQL wizard - have a passion for turning noisy data into meaningful insights - leveraging SQL or BI tools
Be comfortable working cross-functionally with key stakeholders across GTM teams
Have a passion for GTM playbooks to help equip our teams with actionable insights to drive consistency and success.
Have strong organizational skills with a knack for managing multiple projects, timelines, and competing priorities.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $131,500 - $148,000 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $118,400 - $133,200 USD
Canadian employees (any location): CAD 124,300 - 139,900

#LI-LK1

","Mercury is building a finance stack for startups. The Revenue Operations Manager will serve as the technical backbone of the go-to-market teams, ensuring tools and systems are efficient and aligned with business objectives. Key responsibilities include defining sales metrics, designing operational foundations, managing CRM platforms, identifying inefficiencies, creating lead scoring models, partnering with data teams, and driving continuous improvement in revenue operations. The role requires experience in B2B SaaS, deep knowledge of Salesforce and related tools, SQL expertise, cross-functional collaboration, and strong organizational skills. Mercury offers a competitive salary range from $118k to $148k per year, equity options, and comprehensive benefits.","As the Revenue Operations Manager at Mercury, you will optimize revenue operations by managing CRM platforms, analyzing sales metrics, and driving process improvements across cross-functional teams. This role is crucial for supporting Mercury's growth in the finance stack for startups.",[2106,2107,2108],"https://job-boards.greenhouse.io/mercury/jobs/5435039004?utm_source=remoteliz.com","2025-02-03T03:31:46.99605-05:00",{"_855":2244,"_2053":2054,"_2055":2245,"_2057":81,"_2058":2246,"_2066":2247,"_13":2249,"_2075":2076,"_2077":2252,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2149,"_2086":2150,"_2088":2089,"_2090":1929,"_2003":2253,"_2098":2254,"_2100":2255,"_2102":2256,"_2104":2257,"_2109":2259,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2260,"_2116":2054},4909,"Senior Risk Strategist - Onboarding Experience",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2248],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2250,2251],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-02T05:05:45.152221-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

About Mercury Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To deliver this stellar experience, we must understand our customers deeply from onboarding through every interaction they have with our product. We are seeking a highly independent and data-savvy strategist to lead and optimize the user experience within our risk onboarding program.

Risk Strategy is a hybrid team deeply focused on data analytics and risk thought leadership (i.e., strategy) within Mercury. This team identifies, assesses, and proactively mitigates the financial, regulatory, and reputational risks faced by Mercury via data-driven analytics and product/process improvement while maintaining a stellar experience for our customers that fosters trust in our platform.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

About the Role As a Senior Risk Strategist focused on Onboarding Experience, you will play a critical role in shaping how new users experience Mercury while navigating complex trade-offs between user experience and risk management. You will lead efforts to monitor, analyze, and improve the onboarding journey end-to-end - owning metrics like follow-up rates, rejection rates, and time-to-decision, while incorporating automation and reducing friction.

To start, this role is focused on solving short-term challenges with immediate impact, improving the onboarding journey by identifying actionable insights through data. You will work closely with cross-functional teams to balance customer experience improvements with compliance standards. Eventually, you’ll form the strategy for how we make these tradeoffs in the future and will define operating norms that will scale as Mercury grows.

As part of the journey, we would expect you to:

Partner directly with Risk, Growth, and Conversion product teams to deliver an onboarding process that balances user experience with robust risk controls
Use SQL and data analysis to monitor user behavior and process metrics, identifying and executing quick-win opportunities to enhance the onboarding process without compromising risk and compliance standing
Develop and execute strategies to minimize friction in the onboarding process, reduce dropoff rates, and enhance automation capabilities; work collaboratively with stakeholders to address immediate friction points while balancing longer-term strategic objectives
Act as a thought leader in meetings with executive leadership, advocating for data-driven decisions and delivering a clear vision for onboarding optimization
Collaborate across Risk, Product, Compliance, Legal, and Engineering teams to ensure solutions align with regulatory standards and customer expectations
Build and maintain dashboards or monitoring systems to provide visibility into key metrics and drive continuous improvement

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

Experience: 6+ years of experience in an analytical role, including 3+ years in risk, financial services/fintech, trust and safety, or a related field; bonus if it’s in a startup environment
Technical Skills: Strong proficiency in SQL and data visualization tools; ability to leverage data to drive strategy and action; experience working with event-level data, including funnel analysis, optimization strategies, and troubleshooting user flow issues
Experimentation Ability: Familiarity with A/B testing frameworks, including statistical evaluation and application to real-world product improvements
Independence: Self-starter capable of leading initiatives with minimal oversight, managing ambiguity, and delivering results
Communication: Confident in presenting to senior executives and adept at influencing cross-functional stakeholders
Problem-Solving: A curiosity-driven mindset with a track record of building scalable solutions to complex challenges
Customer-Centric: Passionate about creating seamless user experiences while maintaining a strong risk appetite

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location) : $203,100 - $238,900
Canadian employees (any location): CAD $184,800 - $217,400

#LI-DNI

","At Mercury, we're building a comprehensive finance stack for startups. As the Senior Risk Strategist focused on Onboarding Experience, you'll lead efforts to optimize and enhance the user experience during onboarding while managing risk effectively. You will work with cross-functional teams to balance customer experience improvements with compliance standards, using data-driven strategies to minimize friction and improve metrics like follow-up rates and rejection rates. This role requires strong analytical skills, experience in risk management or fintech, and a passion for creating seamless user experiences.","Lead the optimization of Mercury's onboarding experience by leveraging data analytics and strategic insights to balance risk management with customer satisfaction.",[2177,2219,2258],"Flexible Work Options","https://job-boards.greenhouse.io/mercury/jobs/5434811004?utm_source=remoteliz.com","2025-02-02T05:21:37.072434-05:00",{"_855":2262,"_2053":2054,"_2055":2263,"_2057":81,"_2058":2264,"_2066":2265,"_13":2267,"_2075":2076,"_2077":2270,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2271,"_2086":2272,"_2088":2089,"_2090":1929,"_2003":2273,"_2098":2274,"_2100":2275,"_2102":2276,"_2104":2277,"_2109":2278,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2279,"_2116":2054},4905,"Corporate Finance Analyst",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2266],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2268,2269],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-02T05:05:39.915486-05:00",126600,160700,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

In the cosmic universe, oxygen enables life to flourish. At Mercury, data and insights power our growth – and you'll be at the heart of transforming both into strategic advantages that help Mercury flourish.

Mercury is revolutionizing banking* for the modern age, building the finance stack that empowers startups to thrive. As we expand our horizons with new business lines and reach more customers, we need sharp analytical minds to help shape our financial future. As a Corporate Finance Analyst, you'll be instrumental in connecting the dots between detailed analysis and strategic decision-making, helping Mercury navigate the complex intersection of fintech innovation and sustainable growth.

Your Impact

You'll be a key player in Mercury's financial evolution, working directly with the Corporate Finance Lead to:

Own critical parts of our operating model that help the company make strategic financial decisions, including resource allocation across the company
Help the company chart a clear path between investing in new products and markets with building a profitable, scalable business
Play a critical role in reporting for executives, our board, and investors to enable deep insight into our business
Architect and implement next-generation planning tools that scale with our ambitious growth trajectory
Partner with teams across Mercury to improve our internal processes and uncover opportunities for value creation
Build the foundation for Mercury's strategic initiatives, from annual planning to fundraising and M&A activities

Your Growth Journey

This role offers a unique opportunity to:

Gain direct experience at a high growth company that’s also profitable and expanding into multiple new product and market opportunities (rare combination)
Develop both broad strategic perspective across the company and deep financial expertise while working on high-stakes corporate initiatives
Experience fintech from both sides – as a finance team member and as a user of Mercury's products
Learn directly from experienced finance leaders while joining the Strategic Finance team while still lean and flat
Build a strong foundation for career advancement in finance, strategy, or operations

What You Bring

3-5 years of experience in finance, with investment banking or private equity background strongly preferred
A track record of connecting detailed financial analysis to strategic implications
Exceptional financial modeling abilities and deep understanding of financial statements
Advanced Excel skills and strong written communication abilities
A process improvement mindset and ability to thrive in ambiguous situations
Experience with FP&A software (especially Pigment) and SQL skills are a plus

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $140,700 - 160,700
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $126,600 - 144,600
Canadian employees (any location): CAD 128,000 - 151,900

","At Mercury, a fintech company revolutionizing banking for startups, the Corporate Finance Analyst will play a pivotal role in shaping financial strategies and supporting growth initiatives. Key responsibilities include operating model ownership, strategic decision-making support, executive reporting, tool implementation, cross-functional collaboration, and strategic initiative foundation-building. The role offers opportunities for career advancement, learning from experienced leaders, and gaining experience in both finance and fintech product usage. Required skills include 3-5 years of finance experience with a preference for investment banking or private equity backgrounds, strong financial modeling abilities, advanced Excel skills, written communication, process improvement mindset, and experience with FP&A software and SQL.","Support Mercury's financial growth as a Corporate Finance Analyst by analyzing data, providing strategic insights, and collaborating across teams to drive innovation and sustainable expansion in the fintech sector.",[2177,2219,2157,2258],"https://job-boards.greenhouse.io/mercury/jobs/5434653004?utm_source=remoteliz.com","2025-02-02T05:22:04.584639-05:00",{"_855":2281,"_2053":2054,"_2055":2282,"_2057":81,"_2058":2283,"_2066":2284,"_13":2286,"_2075":2076,"_2077":2289,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2290,"_2086":2291,"_2088":2089,"_2090":1929,"_2003":2292,"_2098":2293,"_2100":2294,"_2102":2295,"_2104":2296,"_2109":2298,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2299,"_2116":2054},4311,"Sr. Strategic Operations Program Manager - Banking",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2285],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2287,2288],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:15:24.935331-05:00",145000,201000,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury* is building a complete financial stack for startups. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury continue to ship new products and deliver the best experiences for our customers, we are expanding our Strategic Operations team, which leads mission-critical, cross-functional efforts that adapt to meet our highest business demands. As a team, we are committed to creating the processes and conditions for high performance, while reducing coordination costs.

As the Sr. Strategic Program Manager - Banking, you’ll partner with Mercury’s Banking Product and Banking Operations & Financial Partnerships teams, in addition to the Risk and Compliance orgs, to drive strategic operations and planning. You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services. This role will report to our Head of Strategic Operations, while embedding within the functional teams it supports, in addition to other teams such as Design and Engineering.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

Partner across Banking Org leaders (Product/Design/Eng, Financial Partnerships) to help drive critical, cross-cutting projects
Own coordination and communication through large, strategic initiatives, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
Work directly with senior leaders across the company and with cross-functional partners to work through complexity and ensure that all relevant internal and customer needs are accounted for
Drive swift and thorough responses to incidents involving the Banking Org, keeping customers and internal teams’ needs top-of-mind
Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
Be an integral part of annual planning
In some cases, drive analysis and research that will help inform strategy to support high-quality long-term decisions

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

Have demonstrated experience leading strategic projects or programs, such as in consulting, Business Operations, Strategic Operations, Chief of Staff, Corporate Development, or other applicable roles
Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
Ability to work independently to identify issues, and proactively propose, build and implement the solutions to address them from the ground-up
Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion), and comfortability with manipulating, tracking, and interpreting data
Have brought structure and simplicity to a variety of complex and ambiguous business problems
Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
Excellent oral and written communication skills, and time management skills
Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $160,900 - $201,100
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $144,800 - $181,000
Canadian employees (any location): CAD $152,100 - $190,000

#LI-KP1

","Mercury is seeking a Sr. Strategic Program Manager - Banking to lead cross-functional programs and drive strategic initiatives. The role involves partnering with key teams, managing large-scale projects, and ensuring alignment with company priorities. Candidates should have experience in leading strategic projects, excellent stakeholder management skills, and the ability to thrive in ambiguous environments. The salary range is competitive within the SaaS and fintech industry.","Lead cross-functional programs at Mercury, driving strategic initiatives and coordinating large-scale efforts. Partner with key teams to align company priorities and deliver impactful results.",[2106,2107,2157,2156,2297],"Flexible work arrangements","https://job-boards.greenhouse.io/mercury/jobs/5388460004?utm_source=remoteliz.com","2025-01-28T14:13:38.284909-05:00",{"_855":2301,"_2053":2054,"_2055":2302,"_2057":81,"_2058":2303,"_2066":2304,"_13":2306,"_2075":2076,"_2077":2309,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2290,"_2086":2291,"_2088":2089,"_2090":1929,"_2003":2310,"_2098":2311,"_2100":2312,"_2102":2313,"_2104":2314,"_2109":2318,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2319,"_2116":2054},4310,"Sr. Strategic Operations Program Manager - Risk & Compliance",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2305],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2307,2308],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:15:23.38638-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

As the Sr. Strategic Program Manager - Risk & Compliance, you’ll partner with Mercury’s Risk, Compliance, and Risk Product orgs to drive strategic operations and planning. You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services. This role will report to our Head of Strategic Operations, while embedding within the functional teams it supports, in addition to other teams such as Marketing, Customer Support, and Banking Operations & Financial Partnerships.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

Partner across Risk, Compliance and Risk Product to help drive critical, cross-cutting projects involving cross-functional teams like Marketing, Customer Support, and Financial Partnerships
Own coordination and communication through large, strategic initiatives, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
Work directly with senior leaders across the company and with cross-functional partners to work through complexity and ensure that all relevant internal and business needs are accounted for
Drive swift and thorough responses to incidents involving the Risk, Compliance and Risk Product Orgs, keeping customers and internal teams’ needs top-of-mind
Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
Be an integral part of annual planning, helping to ensure that Risk, Compliance, and Risk Product priorities are aligned to company goals
In some cases, partner with Mercury’s data teams to drive analysis and research that will help inform strategy to support high-quality long-term decisions

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

Have demonstrated experience leading strategic projects or programs, such as in consulting, Business Operations, Strategic Operations, Chief of Staff, Corporate Development, or other applicable roles
Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
Ability to work independently to identify issues, and proactively propose, build and implement the solutions to address them from the ground-up
Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion), and comfortability with manipulating, tracking, and interpreting data
Have brought structure and simplicity to a variety of complex and ambiguous business problems
Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
Excellent oral and written communication skills, and time management skills
Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $160,900 - $201,100
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $144,800 - $181,000
Canadian employees (any location): CAD $152,100 - $190,000

#LI-KP1

","At Mercury, we're building a complete financial stack for startups. As the Sr. Strategic Program Manager - Risk & Compliance, you'll lead cross-functional programs and drive strategic initiatives to ensure compliance and risk management across our products and services. You'll partner with key teams like Marketing, Customer Support, and Financial Partnerships to deliver high-quality solutions. This role offers a competitive salary range of $145k-$201k annually, along with equity options and comprehensive benefits.","Lead strategic programs in Risk & Compliance at Mercury, driving cross-functional initiatives and ensuring alignment with company goals while managing complex projects and fostering collaboration across teams.",[2106,2107,2297,2315,2316,2317],"Health insurance","Retirement plans","Professional development opportunities","https://job-boards.greenhouse.io/mercury/jobs/5388464004?utm_source=remoteliz.com","2025-01-28T14:13:44.053466-05:00",{"_855":2321,"_2053":2054,"_2055":2322,"_2057":81,"_2058":2323,"_2066":2324,"_13":2326,"_2075":2076,"_2077":2328,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2329,"_2086":2330,"_2088":2089,"_2090":1929,"_2003":2331,"_2098":2332,"_2100":2333,"_2102":2334,"_2104":2335,"_2109":2338,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2339,"_2116":2054},4231,"Engineering Manager - Personal Banking",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2325],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2327],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:11:48.500009-05:00",237600,279500,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

In April, Mercury announced our public beta for Mercury Personal – a premium consumer banking* service offering high-yield savings, free wires, ATM fee reimbursements, and favored Mercury features like User Permissions and Auto-Transfer Rules. We built the product for investors and founders. Individuals who were likely to have heard about Mercury or used it already, who were likely to have strong opinions about UX and get value out of the free wires, who appreciated a technology-first banking experience that didn’t require a phone call to accomplish simple tasks. We’ve invited beta users and continue to tweak the product based on their feedback. We’re ramping up cautiously to ensure adequate risk and compliance controls as we move into this new domain. And, there’s still a lot to build. Right now, our team is working on a few table-stakes consumer banking features like Joint Accounts. We’re interested in building Trust Accounts and enabling several features that already exist for business banking customers like Treasury and sending international wires.

We’re looking for a seasoned engineering leader to help take Personal Banking through the next stages of growth and own a critical part of Mercury’s expansion strategy.

* Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group; Member FDIC.

As part of this role, you will:

Lead a team of 8+ Engineers that is quickly growing.
Recruit, mentor, retain, and provide feedback to high-performing engineers of all skill levels. You'll contribute to a culture of innovation, collaboration, and calculated risk-taking.
Be inquisitive about new ideas and ask, “What if?”
Balance building new products with maintaining existing systems.
Help shape the technical and product strategy for a new business line at Mercury.
Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone who’s excited to help shape and build the future of Mercury Personal.
Work closely with designers, product leaders, and other cross-functional stakeholders to build new features for Mercury Personal and thoughtfully port existing business banking features over.

The ideal candidate for the role:

Has 5+ years of engineering management leading full-stack, product engineering teams
Has made architectural decisions in the past and seen the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.
Is passionately product-minded and has experience building and shipping new products.
Is someone comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and delights in getting outcomes. Our work touches many other teams and areas of the product; you’ll have a lot of autonomy and the expectation is you’ll use that to seek out ways to have an impact.
Be familiar with our tech stack (specifically, Haskell, and TypeScript), or have an interest in learning it.

If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $237,600 - 279,500 USD
Canadian employees (any location): CAD 216,200 - 254,300

#LI-DNI

","Mercury is seeking an experienced engineering leader to guide the growth of their Personal Banking product. The role involves leading a team of engineers, contributing to technical and product strategy, collaborating with cross-functional teams, and building new features while maintaining existing systems. The ideal candidate has 5+ years in engineering management, strong architectural decision-making skills, and experience in Haskell and TypeScript.","Lead the engineering team for Mercury's Personal Banking service, shaping its future by building innovative features and enhancing user experience.",[2336,2337],"Competitive salary and equity","Base salary range: $237,600 - 279,500 USD for US employees; CAD 216,200 - 254,300 for Canadian employees","https://job-boards.greenhouse.io/mercury/jobs/5340118004?utm_source=remoteliz.com","2025-01-29T05:54:44.212054-05:00",{"_855":2341,"_2053":2054,"_2055":2342,"_2057":81,"_2058":2343,"_2066":2344,"_13":2346,"_2075":2076,"_2077":2349,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2290,"_2086":2291,"_2088":2089,"_2090":1929,"_2003":2350,"_2098":2351,"_2100":2352,"_2102":2353,"_2104":2354,"_2109":2356,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2357,"_2116":2054},2050,"Internal Audit Lead",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2345],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2347,2348],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:36:45.522989-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Internal Audit at Mercury consists of two teams Internal Audit & Compliance Assurance. Our mission is to support Mercury and provide independent assurance over Mercury’s risk management, governance and internal control processes. This team helps to identify potential risks that could cause trouble for Mercury and collaborate with the business to get ahead of those risks. Assesses Mercury's internal controls to make sure we have our bases covered and things are designed/operating effectively. Amd is responsible for reporting findings to leadership and process owners and providing recommendations when possible.

We’re looking to hire an Internal Audit Manager to help build out the core of our Internal Audit function at Mercury and execute on our audit plan. You’ll help execute audits internally within Mercury as well as supporting audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s operations and compliance obligations.

As part of the journey, we would expect you to:

Scope and plan internal audits across Mercury products and operations
Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls
Coach and train junior team members and review their audit testing workpapers
Assess compliance with Mercury’s compliance obligations
Socialize, document, and report audit issues identified
Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct/review issue follow up testing
Assist in creating the annual audit plan, including maintaining the audit universe and executing annual audit entity risk assessments
Other duties as assigned

Some things that might make you successful in a role like this:

Have experience scoping and planning new, complex audits
Have experience leading audit teams and coaching team members
Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing
Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services
Have experience in auditing BSA/AML/Sanctions compliance, payments (wires / ACH), and/or Card products.
Have the ability to quickly grasp and understand complex business processes
Have excellent written and verbal communication skills
Be able to manage their own schedule to ensure deadlines are met
Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, San Francisco, Los Angeles and Seattle: $160,900 - 201,100
US employees outside of New York City, San Francisco, Los Angeles and Seattle: $144,800 - 181,000
Canadian employees (any location): CAD 152,100 - 190,000

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

Please see the independent bias audit report covering our use of Covey here.

#LI-DNI

","At Mercury, the Internal Audit Manager will lead audits across products and operations, assess compliance with regulations, coach team members, and collaborate on action plans. The role requires experience in complex audits, leading teams, understanding financial services laws, and a focus on innovation for efficiency.","Lead internal audits at Mercury, ensuring compliance and effective risk management. Coach team members and contribute to the company's audit strategy while leveraging your expertise in financial services regulations.",[2177,2219,2157,2355,2258],"Retirement Plans","https://job-boards.greenhouse.io/mercury/jobs/5399167004?utm_source=remoteliz.com","2025-01-28T11:41:00.248228-05:00",{"_855":2359,"_2053":2054,"_2055":2360,"_2057":81,"_2058":2361,"_2066":2362,"_13":2364,"_2075":2076,"_2077":2367,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2368,"_2086":2369,"_2088":2089,"_2090":1929,"_2003":2370,"_2098":2371,"_2100":2372,"_2102":2373,"_2104":2374,"_2109":2378,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2379,"_2116":2054},2049,"Senior Internal Auditor",{"_16":81,"_18":2227,"_20":2227,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2363],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2365,2366],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:36:44.232954-05:00",140000,183000,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To accomplish this mission, not only do we have to build/maintain a magical banking platform but must also develop and uphold the trust and safety of our customers and the financial industry. To contribute to this effort, we’re looking to hire a Senior Internal Auditor to support the efforts of our Internal Audit function at Mercury in the execution of our audit plan. You’ll help drive audits internally within Mercury as well as support audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s operations and compliance obligations.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

Assist in identifying, analyzing, and assessing risk throughout Mercury and contribute to the development of the annual audit plan
Scope and plan multiple audits across Mercury products and operations
Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls
Assess compliance with Mercury’s compliance obligations
Socialize, document, and report audit issues identified
Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing
Other duties as assigned

Some things that might make you successful in a role like this:

Have experience scoping and planning new, complex audits
Have experience leading audit teams and coaching team members
Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing
Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services
Have experience in auditing BSA/AML/Sanctions compliance, payments (wires / ACH), and/or Card products.
Have the ability to quickly grasp and understand complex business processes
Be able to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting
Have excellent written and verbal communication skills
Be able to manage their own schedule to ensure deadlines are met
Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, San Francisco, Los Angeles and Seattle: $155,600 - 183,000
US employees outside of New York City, San Francisco, Los Angeles and Seattle: $140,000 - 164,700
Canadian employees (any location): CAD 141,600 - 166,500

#LI-DNI

","Mercury is seeking a Senior Internal Auditor to support their Internal Audit function. The role involves driving audits internally and supporting external audits, assessing risks, planning and executing audits across products and operations, ensuring compliance with regulations, and collaborating with teams for issue resolution. The candidate should have experience in complex audits, leading teams, understanding financial services laws, and excellent communication skills. Mercury offers competitive salary and equity packages.","Support Mercury's Internal Audit function by conducting audits, assessing risks, and ensuring compliance with financial regulations. Collaborate with teams to address audit findings and improve internal controls.",[2375,2376,2377],"base salary","equity (stock options)","benefits package","https://job-boards.greenhouse.io/mercury/jobs/5252968004?utm_source=remoteliz.com","2025-01-28T11:41:05.705304-05:00",{"_855":2381,"_2053":2054,"_2055":2382,"_2057":89,"_2058":2383,"_2066":2385,"_13":2387,"_2075":2076,"_2077":2390,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2391,"_2086":2392,"_2088":2089,"_2090":1929,"_2003":2393,"_2098":2394,"_2100":2395,"_2102":2396,"_2104":2397,"_2109":2398,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2399,"_2116":2400},12243,"Support Manager - West Coast",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},"2025-01-07T11:01:27.288329-05:00",[2386],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2388,2389],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-24T11:44:35.095731-05:00",131900,183100,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

We’re working to build something like magic for a really wide range of startup businesses. A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on a strategic, thoughtful Manager to help us continuously augment our support experience as we scale quickly.

You’ll focus on managing and inspiring a team of front-line leaders while working on impactful projects to improve the efficiency and effectiveness of the support team (~80 people) as a whole. You’ll also be working closely with our engineering, design, business operations, and compliance teams to improve our product and general customer-facing processes.

You’ll need to understand how our products and internal teams work in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As a Support Manager, you will be responsible for the growth of the Support team focusing on:

Lead & Develop:

Hire, mentor, and develop a high-performing team of 3-5 team leads
Coach team leads to effectively manage their teams, prioritize development, and foster an environment of continuous learning
Cultivate a team culture that emphasizes ownership, customer advocacy, and operational excellence
Create pathways for professional growth across the team to retain top talent and nurture future leaders

Focus on Team Culture:

Build a strong, inclusive, and engaging support culture across our amazing support team
Foster an environment where agents feel empowered, valued, and motivated to provide exceptional support experiences

Performance Management:

Drive team performance by setting clear expectations, establishing KPIs, and ensuring accountability
Analyze team performance metrics to identify trends, recognize strengths, and address areas for improvement

Operational Excellence:

Refine and scale support processes, balancing efficiency with a high-touch customer experience
Identify and lead strategic initiatives that enhance support team productivity and improve service quality
Drive adoption of new tools and processes through research, industry best practices, proactive communication, and effective change management

Customer Advocacy:

Serve as a champion for customers by leveraging data-driven insights to advocate for improvements across products and processes
Partner with product, engineering, and banking teams to address customer pain points and drive long-term solutions

Cross-Functional Collaboration:

Collaborate with internal partner teams to resolve complex issues, streamline operations, and enhance the overall customer experience
Partner with Mercury leadership to develop a successful growth strategy that scales with Mercury’s expanding needs
Build relationships across the organization to ensure customer support is integral to product development and the broader business strategy
Work closely with Product and Engineering teams to improve tools, systems, and processes that directly impact support operations

Hands-On Leadership:

Support the team during peak times or high-impact incidents by stepping in wherever needed to ensure our customers and team have a great experience
Act as a sounding board for team leads, providing guidance and expertise when navigating the challenges that come with leading a growing team

You have:

5+ years experience leading a highly productive team of both individual contributors and Team Leads, preferably at high-growth technology companies
Deep knowledge, understanding and experience implementing best-in-class customer support practices and initiatives
The ability to inspire a team of support specialists while empowering support leadership
A balanced approach that values people-first leadership alongside data-driven decision-making
Comfortability navigating data visualization tools (Tableau, Looker, Metabase, etc.)
A knack for seeking out efficiencies in every step of a process and paying close attention to detail
A love for problem-solving and making teams, products, and processes more efficient
A delight in providing exceptional customer experiences and ensuring customer satisfaction
Excellent organizational and planning skills to effectively manage multiple priorities
The ability to communicate complex concepts with clarity and efficiency, both in speech and writing
Strong time management skills and the ability to command your own schedule effectively
Agility and adaptability to thrive in a dynamic, fast-paced startup environment

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,500 - $183,100 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $131,900 - $164,800 USD
Canadian employees (any location): CAD $133,300 - $166,600

#LI-AS1

","Mercury is seeking a Support Manager to lead and develop a high-performing team of front-line leaders while working on impactful projects to improve the efficiency and effectiveness of the support team. The ideal candidate will have 5+ years of experience leading teams, deep knowledge of customer support practices, and a balanced approach that values people-first leadership alongside data-driven decision-making. As a Support Manager, you will be responsible for hiring, mentoring, and developing team leads, building a strong team culture, driving performance management, operational excellence, and customer advocacy. You will also collaborate with internal partner teams to resolve complex issues, streamline operations, and enhance the overall customer experience. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Support Manager at Mercury - lead high-performing team, drive efficiency & effectiveness, and foster exceptional customer experiences.",[],"https://job-boards.greenhouse.io/mercury/jobs/5411814004?utm_source=remoteliz.com","2025-02-24T11:44:35.097734-05:00","0000-12-31T19:03:58-04:56",{"_855":2402,"_2053":2054,"_2055":2403,"_2057":89,"_2058":2404,"_2066":2405,"_13":2407,"_2075":2076,"_2077":2410,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2128,"_2086":2129,"_2088":2089,"_2090":1929,"_2003":2411,"_2098":2412,"_2100":2413,"_2102":2414,"_2104":2415,"_2109":2416,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2417,"_2116":2400},11790,"Senior Risk Strategist",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2406],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2408,2409],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-21T12:55:26.466996-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a strategist to bring risk expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC

As part of the journey, we would expect you to:

Utilize data and quantitative analysis to develop strategy for managing risk while navigating trade-offs in a principled and balanced way
Lead cross-functional efforts across Ops, Product, Eng, and Data Science to scale user onboarding while creating magical experiences
Partner with Compliance and Legal to ensure product and operational solutions meet regulatory requirements
Develop domain expertise and proactively seek out opportunities to close gaps and optimize processes
Represent Mercury’s risk appetite when collaborating with other teams across the company

Some things that might make you successful in a role like this:

6+ years of experience in an analytical role, including 3+ years in risk, financial services/fintech, trust and safety, or a related field; bonus if it’s in a startup environment
Experience with customer risk scoring/modeling, manual process optimization/automation, developing fraud controls, or developing risk strategies for new products
Strong SQL skills and experience in applying those to improve and monitor business performance
Confidence with using data and intuition to make decisions in a fast paced, ambiguous environment, while demonstrating curiosity and a growth mindset.
Desire to build programs from the ground up, and the ability to collaborate with various teams to achieve results

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $173,600 - $204,200
Canadian employees (any location): CAD 158,000 - 185,800

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-SN1

","Mercury is seeking a Senior Risk Strategist to join their Risk Strategy team in San Francisco, New York, Portland, or remotely within Canada or United States. The role involves utilizing data and quantitative analysis to develop risk management strategies while navigating trade-offs in a principled and balanced way. The ideal candidate will have 6+ years of experience in an analytical role, including 3+ years in risk, financial services/fintech, trust and safety, or a related field. They should be confident with using data and intuition to make decisions in a fast-paced environment and have strong SQL skills. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Senior Risk Strategist at Mercury: Develop risk management strategies using data analysis, lead cross-functional efforts, and ensure regulatory compliance.",[],"https://job-boards.greenhouse.io/mercury/jobs/5459820004?utm_source=remoteliz.com","2025-02-21T12:55:26.468035-05:00",{"_855":2419,"_2053":2054,"_2055":2420,"_2057":89,"_2058":2421,"_2066":2422,"_13":2424,"_2075":2076,"_2077":2427,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2428,"_2086":2429,"_2088":2089,"_2090":1929,"_2003":2430,"_2098":2431,"_2100":2432,"_2102":2433,"_2104":2434,"_2109":2435,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2436,"_2116":2400},11789,"Risk Strategist",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2423],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2425,2426],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-21T12:53:55.845807-05:00",149600,158400,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a strategist to bring risk expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC

As part of the journey, we would expect you to:

Utilize data and quantitative analysis to develop strategy for managing risk while navigating trade-offs in a principled and balanced way
Partner with Compliance and Legal to ensure product and operational solutions meet regulatory requirements
Work cross functionally with product, engineering, and operations teams get in the weeds on opportunities within our risk program
Develop domain expertise and proactively seek out opportunities to close gaps and optimize processes

Some things that might make you successful in a role like this:

4+ years of experience in an analytical role, including 2+ years in risk, financial services/fintech, trust and safety, or a related field; bonus if it’s in a startup environment
Strong SQL skills and experience in applying those to improve and monitor business performance
Confidence with using data and intuition to make decisions in a fast paced, ambiguous environment, while demonstrating curiosity and a growth mindset.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $149,600 - $158,400
Canadian employees (any location): CAD 136,100 - 149,700

#LI-SN1

","Mercury is hiring a Risk Strategist to join their team in San Francisco, New York, Portland, or remotely within Canada or United States. The role involves utilizing data and quantitative analysis to develop risk management strategies while navigating trade-offs in a principled and balanced way. The ideal candidate will have 4+ years of experience in an analytical role, strong SQL skills, and confidence in using data and intuition to make decisions in a fast-paced environment. Mercury offers a competitive total rewards package, including base salary, equity, and benefits. The company values diversity and belonging and is committed to providing reasonable accommodations throughout the recruitment process.","Risk Strategist at Mercury: Develop risk management strategies with data-driven analytics and quantitative analysis.",[],"https://job-boards.greenhouse.io/mercury/jobs/5459822004?utm_source=remoteliz.com","2025-02-21T12:53:55.847381-05:00",{"_855":2438,"_2053":2054,"_2055":2439,"_2057":89,"_2058":2440,"_2066":2441,"_13":2443,"_2075":2076,"_2077":2446,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2128,"_2086":2129,"_2088":2089,"_2090":1929,"_2003":2447,"_2098":2448,"_2100":2449,"_2102":2450,"_2104":2451,"_2109":2452,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2453,"_2116":2400},11485,"Senior Frontend Engineer - Invoices",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2442],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2444,2445],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-19T17:38:27.039615-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.

At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.

Our invoicing team is growing and we’re looking to hire talented frontend engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.

As part of this role, you will:

Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.
Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.
Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.
Join a small but mighty team of experienced product engineers within one of our Mercury product teams (Invoicing).

The ideal candidate for the role:

Has 4-7+ years of frontend development experience, with knowledge of or excitement to learn React, TypeScript, and Redux.
Is passionately product-minded and has experience building and shipping new products.
Empathizes with users and can channel their perspective to build lovable products.
Can balance tradeoffs and find creative solutions to accomplish goals.
Communicates and collaborates effectively with peers and cross-functional counterparts.

If this role interests you, we invite you to explore our public demo at demo.mercury.com.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $173,600 - 204,200
Canadian employees (any location): 158,000 - 185,800

Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.

#LI-ME1

","Mercury is seeking a Senior Frontend Engineer to join their invoicing team. The ideal candidate has 4-7+ years of frontend development experience, knowledge of React, TypeScript, and Redux, and can balance tradeoffs to accomplish goals. They will work in an autonomous environment on small/medium projects, partner closely with designers and product leaders, and contribute to creating lovable products for startups. Mercury values diversity & belonging and is committed to providing reasonable accommodations throughout the recruitment process. The role offers a competitive salary and equity range, as well as flexible remote work options.","Join Mercury's invoicing team as a Senior Frontend Engineer and create lovable products for startups. Competitive salary and equity range, plus flexible remote work options.",[],"https://job-boards.greenhouse.io/mercury/jobs/5457759004?utm_source=remoteliz.com","2025-02-19T17:38:27.041425-05:00",{"_855":2455,"_2053":2054,"_2055":2456,"_2057":89,"_2058":2457,"_2066":2458,"_13":2460,"_2075":2076,"_2077":2463,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2464,"_2086":2465,"_2088":2089,"_2090":1929,"_2003":2466,"_2098":2467,"_2100":2468,"_2102":2469,"_2104":2470,"_2109":2471,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2472,"_2116":2400},10492,"Senior Product Designer - Cards",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2459],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2461,2462],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-14T18:58:58.553507-05:00",152700,179600,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

In 1989, Tadao Ando designed the Water Temple representing a radical change in the age-old tradition of Japanese temple architecture. Instead of a direct entrance, visitors descend a staircase through a lotus-filled pond, heightening anticipation and encouraging self-reflection. The temple remains hidden until one physically engages with the space, fostering a deep sense of discovery. By integrating nature, light, and movement, Ando’s design makes individuals active participants in their spiritual experience, rather than passive observers of architecture.

Four decades later, we at Mercury are on a similar mission to empower individuals through deliberate interactions and introspections. Now, our Cards team is looking for a senior designer to bring this philosophy to life— elevating everyday experiences so startups spend less time banking* and more time building.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A; and Evolve Bank & Trust; Members FDIC.

In this role you will:

Help shape the long term strategy for Cards and related products at Mercury by influencing the thinking at the executive level
Lead design solutions that help scale our experiences while abstracting the complexities of cards, credit and related banking experiences.
Collaborate closely with product, engineering, and marketing partners to craft a long-term vision and roadmap for your product area
Work across the entire design stack, including speccing projects, designing workflows + detailed interactions, creating high-fidelity visuals, and ensuring quality implementation
Find elegant solutions to user problems and imbue perspective that transforms mundane tasks into rewarding experiences
Simplify and cull design elements with a ruthless eye
Craft designs from first principles
Prototype multiple visual and UX concepts and then narrow them to the right solution
Communicate the reasoning behind your product decisions and arrive at the most optimal solution together with your team

You are the right fit if you:

Have 3+ years of experience in the design industry.
Experience in the fields of fintech, banking, or other regulated industries is preferred but not necessary.
Have experience collaborating with cross-functional partners at senior levels to define product strategy
Are comfortable running different types of quantitative & qualitative research and can use it to inform product decisions
Have a strong understanding of when and how to use metrics to inform design and measure success
Have experience and interest in the entire design stack, including UI/UX, visual design, and interaction design
Can contextualise solutions as a moment in an ongoing relationship with our customers
Have experience building for a variety of form factors, including mobile and web
Understand when no design is the best design
Understand the balance between perfect design and getting to market
Exhibit kindness and humility in everyday interactions
Enjoy working with fellow designers of all levels

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $152,700-179,600

Canadian employees (any location): CAD 139,000-163,400 CAD

#LI-SS1

","Mercury is seeking a Senior Product Designer to elevate everyday experiences and empower individuals through deliberate interactions and introspections. The ideal candidate will have 3+ years of experience in design, experience collaborating with cross-functional partners, and a strong understanding of the entire design stack. They will work closely with product, engineering, and marketing teams to craft a long-term vision and roadmap for Cards and related products. The role involves shaping the long-term strategy, leading design solutions, and finding elegant solutions to user problems. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Senior Product Designer at Mercury - Elevate everyday experiences through deliberate interactions and introspections",[],"https://job-boards.greenhouse.io/mercury/jobs/5451740004?utm_source=remoteliz.com","2025-02-14T18:58:58.555664-05:00",{"_855":2474,"_2053":2054,"_2055":2475,"_2057":89,"_2058":2476,"_2066":2477,"_13":2479,"_2075":2076,"_2077":2482,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2483,"_2086":2484,"_2088":2089,"_2090":1929,"_2003":2485,"_2098":2486,"_2100":2487,"_2102":2488,"_2104":2489,"_2109":2490,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2491,"_2116":2054},8329,"Manager, KYC Onboarding - Weekend Coverage",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2478],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2480,2481],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-12T10:34:29.333856-05:00",103100,143200,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a banking* stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 100,000 startups and small businesses from all around the world. We're looking for an Onboarding lead to join our team as our company continues to scale for the next 100k customers and beyond.

Our lively and quickly growing Onboarding team is responsible for getting customer accounts open. These companies will range from the latest tech startup cracking cheap space travel to a Peruvian farm growing sustainable coffee, so you’ll be exposed to a pretty wide range of characters and ideas. This makes our Onboarding team a crucial function to both the success and growth of Mercury but also in protecting Mercury from bad actors.

As a people manager on the Onboarding team, your role will consist of managing a team of specialists, including their day to day success and overall growth. You’ll also help the team scale by creating efficient processes, bringing forward creative product solutions and overseeing the execution of projects that help us achieve our goals. You’ll play a key role ensuring that the team is supported to tackle anything that comes their way and empowering them to adapt quickly in a changing environment.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust®; Members FDIC.

Schedule Information:

Required: This position requires you to be able to work on the weekends in addition to weekdays
This position will be full time working Saturday-Wednesday, with Thursdays and Fridays off
Your working schedule will be fixed - this is not a rotating shift

Here are some things you’ll do on the job:

Help hire and manage a team of Onboarding Specialists, including monitoring metrics, addressing questions, handling escalations, and supporting the team in navigating challenges and ambiguity that may arise
Conduct regular 1:1s with team members to provide feedback, set goals, and support career development, ensuring the team operates efficiently and effectively.
Serve as the first Weekend Lead, overseeing weekend Onboarding operations, managing a team of weekend specialists, and supporting the broader weekend Onboarding team.
Utilize Onboarding team KPIs and to effectively manage your team and help Onboarding consistently deliver on our goals
Be fluent in Onboarding processes and proactively identify efficiency gains at scale, collaborating with EPD and strategy partners to drive continuous improvement.
Autonomously manage projects and drive forward results, both with internal stakeholders and third party vendors
Support strategic planning and team vision by contributing to bi-annual KPI discussions and preparing insights for monthly and quarterly business reviews.

You have:

1+ years of people management experience

You should:

Have 2+ years of experience leading queue based teams & a passion for leadership and career development
Ability to work autonomously while juggling people management responsibilities and multiple projects at a given time
A strong ownership mindset and high standards of excellence for personal and team performance
Thrive in a fast-paced, ever-evolving environment, demonstrating adaptability, resilience, and proactive leadership
Experience in Risk or a demonstrated ability and enthusiasm to quickly learn new domains
Proven problem-solving skills, focused on enhancing product, team, and process efficiency.
Top notch written and verbal communication skills - exhibiting a strong executive presence and ability to write with clarity and purpose
Outstanding attention to detail, time management, and the ability to manage multiple projects and priorities effectively.
Delight in providing an exceptional customer experience

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $114,600 - $143,200 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $103,100 - $128,900 USD
Canadian employees (any location): CAD 104,300 - 130,300

#LI-JB1

","Mercury is seeking a Manager, KYC Onboarding - Weekend Coverage to join their team in San Francisco, CA, New York, NY, Portland, OR, or remotely within Canada or the US. The role involves managing a team of specialists, creating efficient processes, and overseeing projects to achieve goals. The ideal candidate has 1+ years of people management experience, leading queue-based teams, and a passion for leadership and career development. They should be able to work autonomously, thrive in a fast-paced environment, and provide an exceptional customer experience. Mercury offers a competitive salary and equity package, with target base salary ranges from $114,600 to $143,200 USD.","Manager, KYC Onboarding - Weekend Coverage at Mercury",[],"https://job-boards.greenhouse.io/mercury/jobs/5396401004?utm_source=remoteliz.com","2025-02-12T10:34:29.336238-05:00",{"_855":2493,"_2053":2054,"_2055":2164,"_2057":89,"_2058":2494,"_2066":2495,"_13":2497,"_2075":2076,"_2077":2500,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2501,"_2086":2502,"_2088":2089,"_2090":1929,"_2003":2503,"_2098":2504,"_2100":2505,"_2102":2506,"_2104":2507,"_2109":2508,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2509,"_2116":2054},6536,{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2496],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2498,2499],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-11T12:46:49.128132-05:00",54000,81700,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

Here are some things you’ll do on the job:

Answer user questions over chat, email, and phone
Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more
Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions
Identify the systemic flaws that lead to user problems
Work with our engineering team to find and squash bugs
Communicate our users' needs to our partner banks and work with them to improve their products and processes
Write help articles and FAQs
Learn our internal tools and figure out how to improve them
Put in place processes to make your job more efficient
Help with other compliance and customer tasks
Create and sustain warm relationships with our users
Help build out the customer support and ops infrastructure at Mercury

You should:

Have 2+ years of experience in a Customer Experience / Customer Support role
Consistently exercise empathy
Exude competence
Always seek to answer the question behind the question
Understand how to translate convoluted banking or engineering terminology into clear, human user communication
Enjoy thinking about how to automate as much of your job as possible
Keep a clean, ordered inbox
Stay calm and collected while working on ten things at once
Feel confident talking with startup folks in person, over chat, or on the phone
Use creativity while working within difficult constraints
Show kindness in the face of unpleasantness (our customers generally are really great, but they can get passionate when it comes to their businesses)
And ideally, have a love for language

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

We welcome candidates from diverse backgrounds and varying levels of experience, as we are hiring for this position across multiple levels. The specific base salary offer details will be determined based on a number of factors, including relevant experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $60,000 - $67,500 USD or $72,600 - $81,700 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $54,000 - $60,800 USD or $65,300 - $73,500 USD
Canadian employees (any location): CAD 56,700 - 63,800 or CAD 68,600 - 77,200

#LI-DNI

","Mercury is seeking a Customer Support Specialist to join their team in San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States. As a member of the customer support team, you will ensure users are charmed by warmth and competence when they have questions or needs that aren't being met by the product. You'll need to understand how the product works in detail, answer user questions over chat, email, and phone, and identify systemic flaws that lead to user problems. The ideal candidate has 2+ years of experience in a Customer Experience/Customer Support role, consistently exercises empathy, and exudes competence. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.",[],"https://job-boards.greenhouse.io/mercury/jobs/5364671004?utm_source=remoteliz.com","2025-02-11T12:46:49.130045-05:00",{"_855":2511,"_2053":2054,"_2055":2512,"_2057":89,"_2058":2513,"_2066":2514,"_13":2516,"_2075":2076,"_2077":2519,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2520,"_2086":2272,"_2088":2089,"_2090":1929,"_2003":2521,"_2098":2522,"_2100":2523,"_2102":2524,"_2104":2525,"_2109":2526,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2527,"_2116":2054},8666,"Senior Reconciliation Analyst",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2515],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2517,2518],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-11T11:51:09.930041-05:00",132900,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Underneath all our products is a network of partners, payment rails, and funds flows that enable a powerful, streamlined user experience. The Reconciliation team enables the Mercury system by ensuring end-to-end tracking of transactions through partner banks, protecting customer funds through timely, rigorous, and efficient reconciliation.

We’re looking to hire a Senior Reconciliation Analyst who will be at the forefront of operationalizing and standardizing reconciliation operations from start to finish. As a senior member of this team, you will collaborate with a wide range of internal and external partners to thoroughly ledger, reconcile, and investigate edge cases in the underlying money movements that power Mercury’s suite of financial products.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

You will:

Reconcile customer transactions across a variety of payment rails and account types
Leverage and utilize data to make strategic long-term decisions regarding our reconciliation policies
Navigate partner asks and quickly communicate those to internal stakeholders
Partake in cross-functional efforts across Eng, Product, and Data Science to scale our processes
Feel confident when using data and intuition to make decisions in a fast-paced, ambiguous environment, while demonstrating curiosity and a growth mindset
Operate autonomously and find joy in driving efficiency

You have:

5+ years of experience writing SQL to efficiently query large, complex datasets, including 2+ years in a financial technology or financial services company
Strong analytical skills, including background in investigating financial data mismatches and identifying root causes
Comfort collaborating with both technical and non-technical partners to solve cross-functional challenges
Experience operating independently and executing on multiple projects simultaneously with effective prioritization and strong communication
Desire to drive rigorous, auditable processes to completion through partnership with internal and external stakeholders
Interest in technical mentorship of junior team members

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $147,700 - $160,700
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,900 - $144,600
Canadian employees (any location): CAD 141,700 - 151,900

#LI-EG1

","Mercury is hiring a Senior Reconciliation Analyst to join their team in San Francisco, New York, Portland, or remotely within Canada or United States. As a senior member of the reconciliation team, you will collaborate with internal and external partners to thoroughly ledger, reconcile, and investigate edge cases in transactions. You will leverage data to make strategic decisions, navigate partner asks, and participate in cross-functional efforts to scale processes. With 5+ years of experience in financial technology or services, strong analytical skills, and a desire to drive rigorous processes, you will operate autonomously and find joy in driving efficiency. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Senior Reconciliation Analyst at Mercury: leverage data to make strategic decisions, collaborate with internal & external partners, and drive process efficiency.",[],"https://job-boards.greenhouse.io/mercury/jobs/5439978004?utm_source=remoteliz.com","2025-02-11T11:51:09.932329-05:00",{"_855":2529,"_2053":2054,"_2055":2530,"_2057":89,"_2058":2531,"_2066":2532,"_13":2534,"_2075":2076,"_2077":2537,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2538,"_2086":2539,"_2088":2089,"_2090":1929,"_2003":2540,"_2098":2541,"_2100":2542,"_2102":2543,"_2104":2544,"_2109":2545,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2546,"_2116":2054},7950,"Reconciliation Analyst",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2533],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2535,2536],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-10T19:59:59.994142-05:00",110800,134300,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

We’re looking to hire a Reconciliation Analyst who will investigate edge cases in our reconciliation process, identify underlying process breaks, manually resolve issues, and provide feedback to our internal partner teams to systematically fix these issues as they occur. You will collaborate with a wide range of internal and external partners to thoroughly ledger, reconcile, and investigate edge cases in the underlying money movements that power Mercury’s suite of financial products.

You will:

Reconcile customer transactions across a variety of payment rails and account types
Develop strong analytical skills and utilize data to make strategic long-term decisions regarding our reconciliation policies
Navigate partner asks and quickly communicate those to internal stakeholders
Partake in cross-functional efforts across Eng, Product, and Data Science to scale our processes
Feel confident when using data and intuition to make decisions in a fast-paced, ambiguous environment, while demonstrating curiosity and a growth mindset

You have:

3+ years of experience interacting with complex financial data, preferably in a financial technology or financial services company
Familiarity with SQL, and an interest in growing your technical skills
Enthusiasm in learning about companies with complex, technical products
Ability to interpret data to drive decision-making
Comfort collaborating with both technical and non-technical partners to solve cross-functional challenges
Desire to drive rigorous, auditable processes to completion through partnership with internal and external stakeholders

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $123,100 - $134,300
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $110,800 - $120,900
Canadian employees (any location): CAD 118,100 - 126,900

#LI-EG1

","Mercury is building a complete finance stack for startups, and they're hiring a Reconciliation Analyst to investigate edge cases in their reconciliation process, identify underlying issues, and provide feedback to internal partner teams. The ideal candidate has 3+ years of experience interacting with complex financial data, familiarity with SQL, and the ability to interpret data to drive decision-making. They will collaborate with technical and non-technical partners to solve cross-functional challenges and drive rigorous, auditable processes to completion. Mercury offers a competitive salary range ($110,800 - $134,300) and equity (stock options), as well as benefits and flexible remote work options. The company values curiosity, ownership, and a drive to improve, and they're looking for someone who can thrive in a fast-paced, ambiguous environment.","Reconciliation Analyst at Mercury: Investigate edge cases, identify issues, and provide feedback to internal teams",[],"https://job-boards.greenhouse.io/mercury/jobs/5439821004?utm_source=remoteliz.com","2025-02-10T19:59:59.996412-05:00",{"_855":2548,"_2053":2054,"_2055":2549,"_2057":89,"_2058":2550,"_2066":2551,"_13":2553,"_2075":2076,"_2077":2556,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2558,"_2098":2559,"_2100":2560,"_2102":2561,"_2104":-5,"_2109":2562,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2563,"_2116":2054},5570,"Senior Risk Investigator - Card Fraud",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2552],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2554,2555],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-09T03:58:13.776319-05:00",0,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. We are looking to hire a Senior Risk Investigator on the Card Fraud team to help protect Mercury cardholders from unauthorized activity, all while balancing customer experience.

As a member of the Card Fraud team, you’ll focus on performing high quality reviews of our transaction monitoring alerts, creating new loss mitigation rules and proactively identifying new fraud trends in transaction data. You’ll also be responsible for deeply understanding customer card usage and leveraging your knowledge to shape the policies, processes, and tools that support the broader Card Fraud program.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A. and Evolve Bank & Trust, Members FDIC

As part of the journey, we would expect you to:

Review and action card fraud alerts in MasterCard Fraud Center and our internal transaction monitoring queue
Write new or tune existing card decline/monitoring rules directly in MasterCard Fraud Center, and backtest rules to assess customer friction tradeoffs
Collaborate with the Disputes team to understand and respond to new fraud trends that emerge from customer-reported unauthorized transactions
Send outbound customer communications to notify customers about potentially suspicious/unauthorized transactions
Work with the Customer Support team to resolve customer inquiries related to card declines due to risk rules
Directly collaborate with Risk Strategy, Risk Product, Risk Engineering to help build foundational elements of Mercury’s Card Fraud program
Write clear documentation on current processes, and drive process and tooling enhancements to maximize efficiency

Some things that might make you successful in a role like this:

4+ years of experience monitoring and mitigating card fraud in a high-paced, FinTech environment
Familiarity with MasterCard Fraud Center or similar fraud management tools such as Accertify, Falcon, etc.
Being a highly motivated self-starter who is comfortable working within a high stakes environment under minimal supervision
The ability to modify SQL queries to leverage internal data for deeper investigations, or write your own!
Loving problem solving and making product and processes more efficient
Comfort working flexible hours to support business critical situations on an as-needed basis

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $112,500 - 132,400 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $101,300 - 119,200 USD
Canadian employees (any location): CAD 102,400 - 120,500

#LI-SN1

","Mercury is hiring a Senior Risk Investigator to join their Card Fraud team. As a member of this team, you will perform high-quality reviews of transaction monitoring alerts, create new loss mitigation rules, and identify fraud trends in transaction data. You will also collaborate with other teams to shape policies, processes, and tools that support the broader Card Fraud program. This role requires 4+ years of experience monitoring and mitigating card fraud in a high-paced FinTech environment, familiarity with MasterCard Fraud Center or similar tools, and excellent problem-solving skills. The total rewards package includes base salary, equity, and benefits, with competitive ranges starting at $101k-$132k per year.","Senior Risk Investigator role at Mercury Card Fraud team, focusing on transaction monitoring, loss mitigation, and fraud trend identification.","https://job-boards.greenhouse.io/mercury/jobs/5438943004?utm_source=remoteliz.com","2025-02-09T05:54:51.670246-05:00",{"_855":2565,"_2053":2054,"_2055":2566,"_2057":89,"_2058":2567,"_2066":2568,"_13":2570,"_2075":2076,"_2077":2573,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2574,"_2098":2575,"_2100":2576,"_2102":2577,"_2104":-5,"_2109":2578,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2579,"_2116":2054},5339,"Backend Engineering Intern - Summer 2025",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2569],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2571,2572],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:21:14.430349-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

It’s 1813 and Humphrey Davy is dazzling London with scientific demonstrations and lectures. Soon enters the young bookbinder, Michael Faraday, dissatisfied with his own prospects and enamored by the mysteries of electricity. Faraday gets a break and gains an apprenticeship with Davy, and shortly thereafter (partially) blows himself and Davy up in a nitrogen trichloride explosion.

We think Davy’s sacrifice was worth it, though, since Faraday went on to do experimental work in the field of electromagnetism that is foundational to innumerable modern technologies. While we can’t promise you’ll become the next Faraday, we can promise you won’t be asked to deal with explosives on the job.

Instead, you’ll be receiving mentorship from experienced engineers, writing TypeScript and/or Haskell code, and contributing to a product that serves over 100,000 businesses. Check out demo.mercury.com to see our product for yourself.

As an Engineering Intern, you’ll join a team that aligns with your goals and interests. During the interview process, you’ll have the opportunity to talk through the various team openings.

All Engineering Interns, regardless of the specific role, should:

Be interested in continually honing their craft.
Have curiosity and be willing to share their perspective.
Appreciate quality in their work and that of others.
Communicate well, and be able to write clear explanations of their reasoning on technical decisions.

Backend Engineering Interns should have experience using the Haskell programming language, or a strong desire to learn it, and have some familiarity with SQL. In this role you can expect to:

Collaborate with data analysts to spec and build features that draw new customers to our product.
Provide a backend to our mobile and web frontends, to do things like search transactions or send wire transfers.
Build admin tools to increase the efficiency of day-to-day support operations, like identifying fraudulent customers or managing accounts.
Integrate with third-party APIs, to do things like send checks or validate SWIFT codes.

This is a paid full-time remote summer internship for 12-16 weeks between May - September. Our internship program is intended for individuals enrolled in an academic program (undergraduate, graduate, etc.). Individuals interested but not enrolled in an academic program at this time are encouraged to apply to any of our full-time openings.

In terms of compensation, the hourly rate for candidates based in the US is $55. The hourly rate for candidates based in Canada is CAD 55.

Applications close on February 7th, 2025. Please apply only to the single intern position that best aligns with your qualifications and interests.

#LI-ES1

","Join Mercury as an Engineering Intern and contribute to a product serving over 100,000 businesses. You'll collaborate with data analysts, build backend features, and integrate with third-party APIs. This paid full-time remote summer internship is for individuals enrolled in an academic program (undergraduate, graduate, etc.). With flexible work options and competitive compensation ($55/hour), you'll have the opportunity to hone your craft, share perspectives, and make a meaningful impact. Our team values curiosity, quality, and effective communication. Apply now and shape the future of our product!","Engineering Intern at Mercury: Collaborate on backend features & integrate with APIs","https://job-boards.greenhouse.io/mercury/jobs/5434849004?utm_source=remoteliz.com","2025-02-06T06:26:00.308345-05:00",{"_855":2581,"_2053":2054,"_2055":2582,"_2057":89,"_2058":2583,"_2066":2584,"_13":2586,"_2075":2076,"_2077":2589,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2590,"_2098":2591,"_2100":2592,"_2102":2593,"_2104":-5,"_2109":2594,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2595,"_2116":2054},5338,"Full-Stack Engineering Intern - Summer 2025",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2585],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2587,2588],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:21:12.845524-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

As an Engineering Intern, you’ll join a team that aligns with your goals and interests. During the interview process, you’ll have the opportunity to talk through the various team openings.

All Engineering Interns, regardless of the specific role, should:

Be interested in continually honing their craft.
Have curiosity and be willing to share their perspective.
Appreciate quality in their work and that of others.
Communicate well, and be able to write clear explanations of their reasoning on technical decisions.

Backend Engineering Interns should have experience using the Haskell programming language, or a strong desire to learn it, and have some familiarity with SQL. In this role you can expect to:

Collaborate with data analysts to spec and build features that draw new customers to our product.
Provide a backend to our mobile and web frontends, to do things like search transactions or send wire transfers.
Build admin tools to increase the efficiency of day-to-day support operations, like identifying fraudulent customers or managing accounts.
Integrate with third-party APIs, to do things like send checks or validate SWIFT codes.

Frontend Engineering Interns should have experience with the TypeScript programming language, and experience with React is a plus. In this role you can expect to:

Work on a beautiful app: Since many of our customers are startups, they appreciate a well-implemented design. We have high standards for our UI, and we think it shows on our website. We encourage you to sign up and check out our onboarding experience, or read our blog post about our date picker.
Push the limits of TypeScript: As a financial technology company, preventing errors is a top priority for us, and we take advantage of TypeScript’s advanced static typing features to prevent them.
Work in an established codebase that still has room for growth. Across 650K lines of TypeScript, we’ve built abstractions and components that will give you leverage to build great features during your months at Mercury. But there’s still a lot more to build, be it optimizing the scrolling performance of a combobox, or building whole pages to deliver a feature to customers.
Exercise ownership over the product: Our engineers work closely with our designers and contribute their own ideas to make the product better.

Full-stack Engineering Interns should have experience using the Haskell programming language, or a strong desire to learn it, some familiarity with SQL, and experience using the TypeScript programming language. In this role, you can expect to do a combination of the frontend and backend work that is described above.

In terms of compensation, the hourly rate for candidates based in the US is $55. The hourly rate for candidates based in Canada is CAD 55.

Applications close on February 7th, 2025. Please apply only to the single intern position that best aligns with your qualifications and interests.

#LI-ES1

","Mercury offers a paid full-time remote summer internship for 12-16 weeks between May - September. As an Engineering Intern, you'll join a team that aligns with your goals and interests. You'll receive mentorship from experienced engineers, write code in TypeScript or Haskell, and contribute to a product serving over 100,000 businesses. The role involves collaborating with data analysts, building backend features, and integrating with third-party APIs. You can expect to work on a beautiful app, push the limits of TypeScript, and exercise ownership over the product. This is a great opportunity for individuals enrolled in an academic program or those interested in full-time openings. Applications close on February 7th, 2025.","Full-time remote summer internship in backend engineering with Mercury, serving 100k+ businesses, $55/hour","https://job-boards.greenhouse.io/mercury/jobs/5320680004?utm_source=remoteliz.com","2025-02-06T06:26:59.485353-05:00",{"_855":2597,"_2053":2054,"_2055":2598,"_2057":89,"_2058":2599,"_2066":2600,"_13":2602,"_2075":2076,"_2077":2605,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2606,"_2098":2607,"_2100":2608,"_2102":2609,"_2104":-5,"_2109":2610,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2611,"_2116":2054},5256,"Senior Manager, Fraud",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2601],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2603,2604],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:17:13.859577-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

At Mercury, we’re taking fraud prevention extremely seriously. The Fraud teams conduct investigations, develop scalable procedures, and build proactive controls with cross-functional partners to prevent, detect, and report fraudulent activity. As the Senior Fraud Manager, you’ll be responsible for leading multiple teams and will work closely with Risk Strategy, Compliance, and Risk Product teams to deliver impactful projects to improve the efficiency and effectiveness of the Fraud function as a whole.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.

As part of the journey, we would expect you to:

Mentor, coach, and support managers and individual contributors dedicated to mitigating first and third party fraud
Hire, onboard, and lay the foundation for a new team responsible for investigating Mercury applications for potential fraud
Partner cross-functionally with Compliance, Legal, Product, Risk Strategy, and additional groups to enhance Mercury’s Fraud program and drive efficiency using data and technology
Increase resilience and scalability of Fraud operations using process automation and outsourcing when appropriate, and work with Product teams to build capabilities and tools
Suggest new monitoring and controls to address new risks created by new products or changes to existing offerings
Improve team efficiency and effectiveness by setting and tracking performance metrics
Help the team balance fraud mitigation with customer friction when making day-to-day decisions
Educate internal and external stakeholders on Fraud investigations at Mercury.

You should:

Have 6+ years of work experience in the Fraud space and 8+ years of work experience overall.
Experience building account-level (first party) and transaction-level (third party) fraud prevention programs
Have 4+ years of people management experience, preferably of Fraud investigators.
Have experience managing managers and/or building a new team.
Be a strong analytical thinker - you are metrics-driven and results-oriented.
Be an excellent collaborator and communicator - you can motivate your team, secure buy-in from leadership, and work effectively with all functions.
Be comfortable with decision-making in a fast-paced, ambiguous environment.
Be an excellent collaborator and communicator - you can partner effectively with Engineering, Product, and Design teams to drive outcomes
Enjoy learning new systems and processes in a fast paced environment

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, San Francisco, Los Angeles and Seattle: $162,400 - 191,000
US employees outside of New York City, San Francisco, Los Angeles and Seattle: $146,200 - 171,900
Canadian employees (any location): CAD 147,800 - 173,800

#LI-DNI

","Mercury is building a complete finance stack for startups, focusing on fraud prevention and creating a safe banking experience. As a Senior Fraud Manager, you'll lead multiple teams, partner with cross-functional partners, and deliver impactful projects to improve the efficiency and effectiveness of the Fraud function. You'll mentor and coach team members, hire and onboard new staff, and suggest new monitoring and controls to address emerging risks. With 6+ years of experience in the Fraud space and 8+ years overall, you'll be responsible for managing managers, building a new team, and driving results-oriented outcomes. Mercury offers a competitive salary range ($146k-$191k) and benefits, as well as flexible remote work options.","Senior Fraud Manager at Mercury: lead teams, partner with cross-functional partners, and deliver impactful projects to improve fraud prevention and banking experience.","https://job-boards.greenhouse.io/mercury/jobs/5435800004?utm_source=remoteliz.com","2025-02-06T08:39:50.994173-05:00",{"_855":2613,"_2053":2054,"_2055":2614,"_2057":89,"_2058":2615,"_2066":2616,"_13":2617,"_2075":2076,"_2077":2620,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2621,"_2098":2622,"_2100":2623,"_2102":2624,"_2104":-5,"_2109":2625,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2626,"_2116":2054},5241,"Mobile Engineering Intern - Summer 2025",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[],[2618,2619],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:15:20.978268-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Instead, you’ll be receiving mentorship from experienced mobile engineers (iOS and Android), writing Swift/Kotlin (maybe some TypeScript code), and contributing to a product that serves over 100,000 businesses. Check out demo.mercury.com to see our product for yourself.

All Engineering Interns, regardless of the specific role, should:

Be interested in continually honing their craft.
Have curiosity and be willing to share their perspective.
Appreciate quality in their work and that of others.
Communicate well, and be able to write clear explanations of their reasoning on technical decisions.

You’ll be joining as a Mobile Engineering Intern; we’d like to see folks who’ve got existing experience with native iOS or Android apps (no React Native, sorry!) and might have some interest in working on some mobile-related full-stack tooling. More specifically, you can expect to:

Join a small-but-mighty team of experienced iOS and Android engineers (and one backend dev!) – the team has been making apps for over a decade and we’re pretty darn good at it.
Work closely with designers to ship a beautiful app – they love to collaborate on getting the details right; plus, many of our customers are startups and appreciate our thoughtful, polished designs.
Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone who’s excited to lay their own vision atop our foundation and make a big impact across the mobile team and Mercury as a whole.
Have a possible interest in other parts of our stack (Android: Kotlin/Compose; iOS: UIKit/SwiftUI/RxSwift; Frontend: TypeScript/React; Backend: Haskell).
Have existing experience in either/both iOS or Android, using UIKit/SwiftUI (iOS) or Jetpack Compose (Android)

In terms of compensation, the hourly rate for candidates based in the US is $55. The hourly rate for candidates based in Canada is CAD 55.

Applications close on February 7th, 2025. Please apply only to the single intern position that best aligns with your qualifications and interests.

#LI-ES1

","Join Mercury as a Mobile Engineering Intern and contribute to a product serving over 100,000 businesses. You'll work with experienced engineers on native iOS and Android apps, collaborate with designers, and have the opportunity to shape your role around your strengths. With flexible remote work options and a competitive hourly rate of $55/hour, this internship is ideal for those looking to hone their craft and gain experience in mobile engineering. As an intern, you'll be part of a small-but-mighty team that values curiosity, ownership, and quality in their work. You can expect to work on full-stack tooling, write clear explanations of your reasoning, and actively seek responsibility. This 12-16 week internship is available for individuals enrolled in an academic program or interested in applying to full-time openings.","Mobile Engineering Internship at Mercury - $55/hour, flexible remote work options, and opportunities to shape your role around your strengths.","https://job-boards.greenhouse.io/mercury/jobs/5432529004?utm_source=remoteliz.com","2025-02-06T08:54:25.721977-05:00",{"_855":2628,"_2053":2054,"_2055":2629,"_2057":89,"_2058":2630,"_2066":2631,"_13":2633,"_2075":2076,"_2077":2636,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2637,"_2098":2638,"_2100":2639,"_2102":2640,"_2104":-5,"_2109":2641,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2642,"_2116":2054},5175,"Senior Frontend Engineer - Design System",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2632],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2634,2635],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:13:00.142377-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

As long as there have been buildings, there has been scaffolding. In the caves of Lascaux, sockets in the cave wall were used to build scaffolds, allowing its Paleolithic inhabitants to craft their majestic cave-paintings, which survive to the modern day. From that time onward, every edifice has had its scaffold— from the bamboo poles that held the craftsmen of the Great Wall of China, to the steel trusses that held aloft the ironworkers who raised the Empire State Building.

Mercury is growing rapidly, and as we expand beyond the limits of our architecture today we must build anew. We have a solid foundation but the expansion, renovation, and exploration that come next needs new scaffolding all along the way. We are looking for an engineer to help build the battens and transoms that will lift up our frontend engineers and help us build great things. The role is more than just creating components; we'd like you to help guide the next generation of Mercury frontend engineers and inspire the entire company to craft polished and pleasant frontend experiences. To put it differently, we'd like to make our engineers as excited about the frontend as our customers are about our product.

As part of this role, you and your team will:

Work closely with designers and engineers across Mercury to build, maintain, and drive adoption of our foundational libraries.
Improve the type-safety, accessibility, and performance of our React components while maintaining excellent user experience.
Modernize, simplify, and improve the resiliency of our Design System components.
Maintain and enhance our critical frontend developer tooling, such as our form libraries and Storybook.
Foster enthusiasm about frontend work at Mercury through mentorship, set best practices, and solve pain points for our engineers.

The ideal candidate for the role:

Has 4+ years of experience in frontend development
Is ridiculously helpful, taking initiative to make other developers' lives easier
Has contributed to or maintained a React component library, such as a design system or other shared UI component library
Has deep experience in React, TypeScript, and foundational web technologies, and is excited to help teach and promote best practices

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $173,600 – $204,200 USD
Canadian employees (any location): CAD 158,000 - 185,500

#LI-HM1

","Mercury is seeking an engineer to help build the frontend of their growing company. The role involves guiding next-gen engineers, improving React components, and fostering enthusiasm for frontend work. The ideal candidate has 4+ years of experience in frontend development, a strong background in React, TypeScript, and web technologies, and excellent communication skills. Mercury offers a competitive salary range ($173,600-$204,200) and equity (stock options), as well as benefits and flexible remote work options. As part of the company's rapid expansion, this role will play a crucial part in shaping the future of their frontend development team.","Frontend engineer to improve React components, guide next-gen engineers, and foster enthusiasm for frontend work at Mercury","https://job-boards.greenhouse.io/mercury/jobs/5437079004?utm_source=remoteliz.com","2025-02-06T09:56:41.978036-05:00",{"_855":2644,"_2053":2054,"_2055":2645,"_2057":89,"_2058":2646,"_2066":2647,"_13":2649,"_2075":2076,"_2077":2652,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2653,"_2098":2654,"_2100":2655,"_2102":2656,"_2104":-5,"_2109":2657,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2658,"_2116":2054},5167,"Senior Product Manager - Card Fraud",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2648],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2650,2651],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:12:41.079913-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

'It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.' - Warren Buffet

At Mercury, we strive to create a banking* experience that delights and inspires. But, without a foundation of trust, our higher level goals will erode away. To maintain that foundation, our Risk Product team is looking for a Senior Product Manager to lead the Card Fraud team. Managing card fraud is a balancing act, requiring sophisticated decisions be made in milliseconds. The correct decision delights and inspires. The wrong decision creates frustration and erodes trust.

As Senior Product Manager of the Card Fraud team, you’ll build products that make this balancing act magical for both our users and our internal risk teams. Products that run dynamic rules leveraging internal and external data, complex calculated features, machine learning models, and other signals to ensure the decisions we make in card authorization deliver magic, not frustration.

You’ll collaborate with data scientists, engineers, risk strategists, and consumer teams. You'll drive strategy and execution, building the foundation for a powerful, scalable program that supports Mercury's ambitious goals. You'll be accountable for understanding customer needs, developing strategy, prioritizing the roadmap, and keeping the team focused on delivering measurable impact in reducing fraud losses while maintaining an excellent customer experience.

You will keep the team outcome-oriented — using qualitative and quantitative metrics to guide decision-making. Further, you will ensure the entire team feels a sense of ownership over product direction and results.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

Lead the development and optimization of our card fraud decision platform, enabling rule creation, testing, and deployment
Create best-in-class user experiences for customers impacted by card risk decisions, in addition to up-leveling our support tooling capabilities and procedures
Partner closely with data science and analytics teams, driving labeling initiatives to support machine learning development
Balance fraud prevention effectiveness with customer experience in transaction decisioning
Develop and monitor key metrics around fraud losses, customer experience, and operational efficiency
Collaborate with broader Risk teams to leverage and advance risk infrastructure

Some things that might make you successful in a role like this:

6+ years of product management experience, with 3+ years experience within card payments, card processing, transaction risk management or other risk decisioning systems
Strong data analysis background, preferably with experience as a Data Analyst, in addition to working with machine learning and data science teams
Understanding of the card payment ecosystem, including card network (VISA, MasterCard) operating practices/regulations
Experience with customer communication systems (SMS, mobile notifications) is a plus
Proven ability to excel in ambiguous environments, and make informed trade-offs weighing risk management with customer experience
Ability to translate a deep technical understanding of our product and partner requirements into informed prioritization decisions
Experience working in regulated environments
Be able to take complex problems and distill them into first principles, always keeping the end-user in mind

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $203,100 - $238,900
Canadian employees (any location): CAD 184,800 - 217,400

#LI-MF1

","Mercury is seeking a Senior Product Manager to lead its Card Fraud team. The role involves building products that make card authorization decisions magical for users and internal risk teams. The ideal candidate will have 6+ years of product management experience, strong data analysis background, and experience working in regulated environments. They will collaborate with data scientists, engineers, and consumer teams to drive strategy and execution, prioritizing the roadmap and delivering measurable impact in reducing fraud losses while maintaining an excellent customer experience. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Senior Product Manager for Card Fraud team at Mercury, driving strategy and execution to reduce fraud losses and improve customer experience.","https://job-boards.greenhouse.io/mercury/jobs/5437097004?utm_source=remoteliz.com","2025-02-06T10:03:26.048769-05:00",{"_855":2660,"_2053":2054,"_2055":2661,"_2057":89,"_2058":2662,"_2066":2663,"_13":2665,"_2075":2076,"_2077":2668,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2669,"_2098":2670,"_2100":2671,"_2102":2672,"_2104":-5,"_2109":2673,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2674,"_2116":2054},5122,"Strategic Partnerships Lead",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2664],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2666,2667],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:10:49.103833-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

We are actively recruiting for an experienced Strategic Partnerships leader to join the Mercury Partnerships team. In 2025, we plan to launch several new channels that will expand our audience and open up new partnership opportunities for Mercury. We are excited to chat with seasoned Partnerships professionals that have deep experience launching new programs from 0-1. A key channel we will be focusing on this year is Ecommerce. This will be the first channel you will focus on as a Strategic Partnerships lead.

You will:

Strategic Planning: Leverage your vast partnerships experience to build a strategic plan that highlights the key industries and companies we will target, lists the incentives & product value props we will use to differentiate ourselves from the competition, and illustrates how we will grow the channel over time. You will own the relationship end-to-end, beginning with initial partnership scoping, negotiation, signing, launch, and ongoing partner management.
Strategic Partnership Management: Effective at building and maintaining senior-level relationships with strategic partners to drive joint revenue opportunities. Has a proven track record of developing and executing a unique strategy for each partner, including business planning, co-sell motions, and enablement initiatives.
Cross-Functional Collaboration: Values working closely with product, marketing, and other relevant teams to align on strategic initiatives that drive deeper technical integrations and differentiated value propositions.
Ecosystem Strategy & Innovation: Can identify and assess emerging strategic partners that align with Mercury's business goals and technology vision. Actively track industry trends and competitive dynamics to inform partnership strategies and priorities.
Product: You are a product expert, well-versed in all of the potential ways companies can integrate and partner with Mercury, including API integrations. In addition, you prioritize customer feedback and pain points and can work cross-functionally with product and engineering to prioritize Partner & client feedback thus improving Mercury’s feature set and creating more delightful user experiences for Partners and clients.

Requirements:

Bachelor’s degree or equivalent
8+ years of experience
Ecommerce experience a plus as this will be the first channel you inherit.
Fintech experience a plus
You are comfortable with change and can adapt. You should assume priorities will change with little notice. You are comfortable operating in that environment.
Experience managing large, diverse, and strategic partner relationships
Be adept at solving ambiguous problems and building for scale
Highly entrepreneurial and comfortable working in a fast-paced environment with the ability to thrive under minimal guidance
Communicate with clarity and purpose in both written and verbal communication

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We currently do not have any variable compensation or bonus structures in place.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $180,900-$226,100
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $162,800-$203,500
Canadian employees (any location): $171k-$213,700

#LI-LK1

","Mercury is seeking an experienced Strategic Partnerships leader to join their team. The successful candidate will be responsible for building a strategic plan, managing senior-level relationships with partners, and driving joint revenue opportunities. They will work closely with product, marketing, and other teams to align on initiatives that drive deeper technical integrations and differentiated value propositions. With ecommerce being the first channel to focus on, the ideal candidate should have experience in this area and be comfortable working in a fast-paced environment. The total rewards package includes base salary, equity, and benefits, with competitive ranges for US and Canadian employees.","Strategic Partnerships leader needed for Mercury, focusing on ecommerce channel with 8+ years of experience required.","https://job-boards.greenhouse.io/mercury/jobs/5437957004?utm_source=remoteliz.com","2025-02-06T10:49:18.136575-05:00",{"_855":2676,"_2053":2054,"_2055":2677,"_2057":89,"_2058":2678,"_2066":2679,"_13":2681,"_2075":2076,"_2077":2684,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2685,"_2098":2686,"_2100":2687,"_2102":2688,"_2104":-5,"_2109":2689,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2690,"_2116":2054},5096,"Senior Sourcer - GTM",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2680],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2682,2683],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:08:55.257814-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building financial products to help startups and small businesses scale. Turns out this requires a lot of talented people, so we’re looking to add a Senior GTM Sourcer to our team.

As a sourcing partner to our business recruiting team, you’ll take ownership of the candidate pipeline for a big part of the company and have a lot of impact.

Here are some things you’ll do on the job:

Develop a deep understanding of Mercury’s values, brand, and product.
Work closely with hiring managers and interviewers across the business to help build high-performing, diverse teams.
Make a friendly first impression on candidates and (no pressure) act as the living embodiment of our cultural values.
Manage the top funnel of the recruiting pipeline from initial outreach to their first interviews, with an emphasis on engaging passive candidates.
Screen candidates with a keen eye for alignment with our open roles and Mercury values.
Champion diversity and inclusion initiatives.
Experiment with creative ways of sourcing and analyze their effectiveness.
Actively think of ways to improve and scale sourcing processes.
Stay informed about industry trends, and act as a subject matter expert for the wider team.

You should:

Have 3+ years of sourcing experience, ideally for GTM roles
See yourself as an expert sourcer and enjoy seeking out passive talent
Have an almost psychic level of empathy and intuition
Communicate with clarity, thought, and precision
Enjoy building diverse, inclusive, and high-performing teams
Like working in a fast-paced environment
Have experience working at a high-growth tech startup
Have a genuine passion for sourcing and everything that comes with it!

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $149,000
US employees outside of the New York City, Los Angeles, Seattle or the San Francisco Bay Area: $119,200 - $134,100
Canadian employees (any location): CAD 125,100 - 140,800

#LI-DNI

","Mercury is seeking a Senior GTM Sourcer to join their team as a sourcing partner for business recruiting. The ideal candidate will have 3+ years of sourcing experience, expertise in finding passive talent, and an almost psychic level of empathy and intuition. They will work closely with hiring managers and interviewers to build high-performing teams, manage the top funnel of the recruiting pipeline, and champion diversity and inclusion initiatives. With a competitive salary range of $119k-$149k per year, this role offers a unique opportunity for a seasoned sourcer to make an impact at a fast-growing tech startup. Mercury values curiosity, ownership, and a drive to improve, and offers flexible remote work options and a total rewards package that includes base salary, equity, and benefits.","Senior GTM Sourcer needed at Mercury, responsible for sourcing top talent, building diverse teams, and championing diversity initiatives.","https://job-boards.greenhouse.io/mercury/jobs/5368205004?utm_source=remoteliz.com","2025-02-06T11:12:36.945374-05:00",{"_855":2692,"_2053":2054,"_2055":2693,"_2057":89,"_2058":2694,"_2066":2695,"_13":2697,"_2075":2076,"_2077":2700,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2701,"_2098":2702,"_2100":2703,"_2102":2704,"_2104":-5,"_2109":2705,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2706,"_2116":2054},5361,"Engineering Training Intern - Summer 2025",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2696],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2698,2699],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-05T06:23:43.853791-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Instead, you’ll be creating hands-on educational materials for our engineering organization. You’ll receive mentorship from experienced engineers on the Engineering Training team and be empowered to design and build open-source training resources for technologies that are relevant to Mercury. Whether you focus on introductory materials for a programming language, demos of a library we rely on, or in-depth exercises for a database extension, you’ll be applying creativity and intention to help others learn by doing.

All Engineering Interns, regardless of the specific role, should:

Be interested in continually honing their craft.
Have curiosity and be willing to share their perspective.
Appreciate quality in their work and that of others.
Communicate well, and be able to write clear explanations of their reasoning for technical decisions.

As an Engineering Training Intern, you will:

Develop and publish resource materials and exercises designed to facilitate deliberate practice.
Collaborate with senior engineers for mentorship and feedback, ensuring your resources meet high-quality standards.
Work across a variety of potential topics—ranging from backend technologies like Haskell and Postgres to general developer productivity tools like Nix.
Exercise ownership over your projects by gathering feedback, refining exercises, and iterating on your approach.

In terms of compensation, the hourly rate for candidates based in the US is $55. The hourly rate for candidates based in Canada is CAD 55.

Applications close on February 7th, 2025. Please apply only to the single intern position that best aligns with your qualifications and interests.

#LI-ES1

","We are seeking an Engineering Training Intern to create hands-on educational materials for our engineering organization. As an intern, you will receive mentorship from experienced engineers and be empowered to design and build open-source training resources for technologies relevant to Mercury. You will have the opportunity to work on a variety of topics, including backend technologies like Haskell and Postgres, and general developer productivity tools like Nix. This is a paid full-time remote summer internship for 12-16 weeks between May - September. We value curiosity, ownership, and a drive to improve, and offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. Apply now and help us shape the future of AI!","Engineering Training Intern: Create educational materials for Mercury technologies","https://job-boards.greenhouse.io/mercury/jobs/5432673004?utm_source=remoteliz.com","2025-02-06T06:56:17.492332-05:00",{"_855":2708,"_2053":2054,"_2055":2709,"_2057":89,"_2058":2710,"_2066":2711,"_13":2713,"_2075":2076,"_2077":2716,"_2079":2076,"_2080":2081,"_2082":2010,"_2084":2557,"_2086":2557,"_2088":2089,"_2090":1929,"_2003":2717,"_2098":2718,"_2100":2719,"_2102":2720,"_2104":-5,"_2109":2721,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2722,"_2116":2054},3966,"Head of AML Advisory",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2712],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2714,2715],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T12:55:28.568836-05:00",{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.

Mercury*, while not a bank itself, is an important part of the U.S. financial ecosystem. Mercury provides banking services to ambitious entrepreneurs, and in so doing, must play a part in also working to root out bad actors and prevent them from accessing or abusing the U.S. financial system.

The BSA/AML & Sanctions compliance team serves as the oversight function for the overall AML & Sanctions program. As the Head of AML Advisory, you will drive and own day-to-day advisory and support of Mercury’s BSA/AML program spanning Know Your Customer (KYC), Transaction Monitoring, emerging risk, and customer supportability. This leadership role will report to Mercury’s BSA Officer and will require significant cross-functional engagement with our risk strategy and operations functions, product managers, engineers, and external financial partners.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

Help to develop Mercury’s BSA/AML program, including supporting policy, control, and training development
Work closely with the BSA/AML and Sanctions Compliance Officer, existing operational AML/BSA and KYC teams, and Product Compliance managers on aligning policies with implementation and addressing escalation
Partner across Compliance, Risk, Legal, and Product, among other teams, to help guide Mercury’s growth in a highly-regulated space
Support the creation of governance structures for the overall program
Serve as a champion and conduit for BSA/AML and KYC priorities across the company, and provide advisory to business partners as needed
Help set and drive vision for how compliance can not only help protect Mercury, but serve as a differentiator and competitive advantage
Support the strategic goals of the Compliance function while still operating in the weeds on key compliance initiatives
Maintain an inventory of BSA/AML requirements; execute gap assessments and change management assessments as required, to ensure compliance with expectations from regulators, partner institutions, and Mercury’s policies
Support the execution of the AML/BSA and KYC Risk Assessments

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

Have a minimum of 7+ years experience building and designing BSA/AML governance and policy programs at fintechs, traditional financial institutions, or ideally both
Possess deep knowledge of BSA/AML and other applicable regulatory frameworks (e.g., FFIEC, SAR, CTF, FATF, etc.)
Have a strategic and entrepreneurial mindset with an ability to identify emerging compliance trends and risks, ensuring we stay ahead of the curve
Care deeply about the founders and entrepreneurs that we serve, while also having a strong commitment to BSA/AML compliance
Be an excellent communicator, with the ability to break down complex requirements into easy-to-understand and practical systems
Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment
Love collaborating with talented professionals across many disciplines within Mercury, from Product, Design, Engineering, Marketing, and more

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $224,700 - $264,300
US employees outside of the New York City, Los Angeles, Seattle or the San Francisco Bay Area: $202,200 - $237,900

#LI-DNI

","Mercury is building a complete finance stack for startups, focusing on creating an easy and safe banking experience while protecting against bad actors. The Head of AML Advisory role involves developing and owning the BSA/AML program, working with cross-functional teams, and driving vision for compliance as a differentiator. This leadership position requires 7+ years of experience in building and designing BSA/AML governance and policy programs, deep knowledge of regulatory frameworks, and a strategic mindset. Mercury offers a competitive total rewards package, including base salary, equity, and benefits.","Head of AML Advisory role at Mercury, developing and owning the BSA/AML program, driving vision for compliance, and working with cross-functional teams.","https://job-boards.greenhouse.io/mercury/jobs/5367781004?utm_source=remoteliz.com","2025-02-09T11:23:48.068817-05:00",{"_855":2724,"_2053":2054,"_2055":2725,"_2057":89,"_2058":2726,"_2066":2727,"_13":2729,"_2075":2076,"_2077":2731,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2732,"_2086":2733,"_2088":2089,"_2090":1929,"_2003":2734,"_2098":2735,"_2100":2736,"_2102":2737,"_2104":2738,"_2109":2739,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2740,"_2116":2054},1951,"Product and Regulatory Counsel",{"_16":89,"_18":2384,"_20":2384,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2728],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2730],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:32:57.07902-05:00",209400,246400,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

Product and Regulatory Counsel

“The best way to predict the future is to invent it.” – Alan Kay

Imagine you’re crafting a financial services* experience that people (whether a sophisticated tech founder or your new-to-online-banking relative) and companies (whether a fledgling startup or a scaled corporation) can love and trust. Simple, intuitive, and ready to adapt to ever-evolving financial needs. That’s what drives Mercury. We don’t just meet the standards of traditional banking; we work to enhance them. We are looking for skilled product and regulatory counsel to help us invent the future of financial services. This role will focus on lending and credit risk, but will have opportunities to flex into other product areas too.

Who we are

Since 2019, Mercury has been on a mission to reinvent banking for the modern age. We blend elegant design, cutting-edge technology, and collaborative partnerships to offer checking and savings accounts, debit cards, payment services, cash management tools, and sophisticated analytics. Everything we build reflects our belief that finance should be thoughtfully crafted, fast, transparent, and frictionless.

About the team

Our Product and Regulatory Legal team is embedded in the product life cycle from initial ideation to final rollout and the iterations that follow. We don’t focus on pointing out what can’t be done; we help shape what can be done, guiding Mercury’s product roadmap and regulatory strategy in a way that balances legal obligations with an outstanding user experience and responsible growth goals. By partnering with product managers, designers, engineers, compliance experts, government relations colleagues, and bank-partner counterparts, we turn legal complexities into actionable insights.

What you’ll do

Transform regulations into opportunities: Provide thoughtful counsel on banking, payments, lending, and card programs, turning compliance boundaries into creative springboards for new ideas.
Collaborate across teams: Work closely with compliance, risk, engineering, customer support, and product to craft user-focused solutions for credit products, applying an appropriately balanced and risk-based level of regulatory rigor.
Be a storyteller: Translate dense legal concepts into straightforward, energizing narratives for product and business stakeholders as well as external audiences.
Stay curious and agile: Embrace each new regulation, market shift, or product pivot as a learning opportunity, channeling your inventive, collaborative way of thinking to help Mercury stay ahead.
Foster collective success: Approach problems with a mindset akin to playing Hanabi—where transparency, trust, and teamwork lead to the best outcomes.

What you should have

5+ years of legal experience in fintech, banking, lending, or payments (private practice, in-house, or with a government agency).
A proven track record of transforming compliance challenges into product-centric solutions.
Exceptional communication skills—you’re flexible enough to engage with designers, engineers, executives, and external partners alike. You’re someone who’s been told in the past that you’re great at knowing your audience and tailoring content appropriately.
A proactive sense of ownership. You are never afraid to say “I don’t know, but I’ll find out.”
Experience with state licensing regimes for credit products
Familiarity with the legal requirements and regulatory expectations applicable to deposit and credit products, payments, and bank-fintech relationships (ECOA, FCRA, TILA, UCC 4A, Nacha rules, EFTA, BSA/AML, etc.), and a hunger to learn more. (Experience building or scaling credit card programs is a major plus!)

* Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $232,700 - $246,400 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $209,400 - $221,800 USD

#LI-EG1

","Mercury is seeking a Product and Regulatory Counsel to shape the future of financial services. This role focuses on lending and credit risk but offers opportunities in other product areas. The candidate will provide legal counsel, collaborate across teams, translate legal concepts into actionable insights, and foster innovation while ensuring compliance. Mercury offers competitive salary ranges based on location and experience.","Join Mercury as Product and Regulatory Counsel to transform legal challenges into product solutions, collaborating with cross-functional teams to drive innovation in financial services while maintaining regulatory compliance.",[2106,2107,2108],"https://job-boards.greenhouse.io/mercury/jobs/5420900004?utm_source=remoteliz.com","2025-01-28T11:54:06.751384-05:00",{"_855":2742,"_2053":2054,"_2055":2743,"_2057":97,"_2058":2744,"_2066":2746,"_13":2748,"_2075":2076,"_2077":2750,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2751,"_2086":2539,"_2088":2089,"_2090":1929,"_2003":2752,"_2098":2753,"_2100":2754,"_2102":2755,"_2104":2756,"_2109":2758,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2759,"_2116":2054},1821,"People Partner",{"_16":97,"_18":2745,"_20":2745,"_22":-5,"_2061":2038,"_2062":-5,"_2063":2064,"_2065":2037},"2025-01-13T05:57:22.015927-05:00",[2747],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2749],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:27:30.037609-05:00",105500,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

At Mercury we care a lot about our people. A thoughtful People team is a key part of attracting and taking care of our team. We are looking for someone who can build out and scale our People Partner team.

The person who fills this role will help drive people and business initiatives across the company. This role is both hands-on and strategic, and provides expertise in the areas of employee relations, performance management, compensation, employee retention, coaching and development, conflict management, and will also take on ad hoc projects as necessary.

Here are some things you’ll do on the job:

Understand the business as a whole and act as a strategic thought partner to managers and leaders across the organization
Partner with and advise leaders and managers on all things people-related, such as performance management & coaching, employee relations, leveling processes and organizational development
Partner effectively with People Partners and centers of excellence such as Learning & Development, Compensation, Recruiting, Talent Management and Benefits
Work with the People team to drive key talent processes for your client groups, such as annual performance reviews, talent planning, and compensation cycles
Proactively identify opportunities and assess improvements to the employee experience, and partner with the HR team to develop and implement lasting solutions
Ensure employee inquiries are answered and/or properly routed in a timely manner
Analyze various types of employee data (survey data, performance reviews, compensation data) to identify trends across Mercury and recommend solutions to improve performance and engagement

Ideally, you’ll have some of the following qualities—but if you don’t fit this mold and feel like you could do a great job, we’d love to hear from you anyway:

2-5 years of direct experience in the HR field, OR, have a master’s degree in HR (MILR, MHRM, etc)
Maintain a high degree of professionalism - can interface with all levels of the organization as a primary point of contact for the team
Be willing to influence and advocate for philosophies you believe in
Be passionate about tackling problems and solving them in a creative and thoughtful way
Have a high level of integrity and the ability to handle confidential information discreetly
Have a ton of fun while doing everything above

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $117,200 - $134,300
US employees located outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $105,500 - $120,900

#LI-EG1

","At Mercury, we are seeking a People Partner to build and scale our People team. This role involves strategic HR initiatives, employee relations, performance management, compensation, and more. The ideal candidate has 2-5 years of HR experience or an advanced degree in HR. Our salary ranges are competitive, with base salaries starting at $105,500 for non-major city locations and up to $134,300 in major cities like NYC and SF Bay Area.","Join Mercury as a People Partner to drive HR initiatives, support employee development, and contribute to a positive workplace culture. Work with leaders to enhance performance management, compensation strategies, and employee relations.",[2106,2107,2757],"Health benefits","https://job-boards.greenhouse.io/mercury/jobs/5387656004?utm_source=remoteliz.com","2025-01-28T12:06:21.448207-05:00",{"_855":2761,"_2053":2054,"_2055":2762,"_2057":113,"_2058":2763,"_2066":2765,"_13":2767,"_2075":2076,"_2077":2770,"_2079":2076,"_2080":2081,"_2082":2083,"_2084":2771,"_2086":2772,"_2088":2089,"_2090":1929,"_2003":2773,"_2098":2774,"_2100":2775,"_2102":2776,"_2104":2777,"_2109":2778,"_2111":-5,"_2112":2010,"_2113":2010,"_2114":2010,"_20":2779,"_2116":2054},4169,"Head of Risk Product",{"_16":113,"_18":2764,"_20":2764,"_22":-5,"_2061":2032,"_2062":-5,"_2063":2064,"_2065":2031},"2025-01-16T10:29:52.043245-05:00",[2766],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2768,2769],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:05:50.53114-05:00",278000,327000,{"_855":1929,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2076,"_2097":2010},"

A layperson may look at the Mercury product and think its differentiation lies in the thoughtfulness of its design, its completeness of feature set, or the power of its tools. But for all its surface charms, Mercury is truly made by the complex systems which underpin its functions, invisible to the naked eye, that seek deep understanding of our customers; manifest this understanding through thoughtful product, smooth operations, and wise rules; and then enable business leaps while carefully balancing risk, compliance, and regulation.

The face of the Mercury product might be its dashboard, but its character is set by the product, people, and process that comprise Risk. Mercury is hiring a Head of Risk Product to help shape the fundamental character of Mercury through our next phase of scale.

You’ll work to understand customer, business, and partner needs deeply, develop product strategy, and lead teams to execute on priorities with skill, thoughtfulness, and care. You’ll also build teams that are outcome-oriented, using qualitative and quantitative metrics to guide decision-making, while creating a culture in which everyone you work with feels a strong sense of shared ownership over our product direction and results. Most importantly, you’ll ship high quality products to our customers that we think they’ll genuinely love.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of this job, you will:

Lead Risk Product across all of Mercury, including both platform capabilities, and vertical risks across banking, cards, & payments products
Deliver lovable product experiences to our customers while holistically managing risk, compliance, and regulation
Guide 4+ PMs and product teams on strategy, execution, craft, and much more
Partner closely with your Design & Engineering counterparts, our Risk Business & Ops team, and our Compliance team to set strategy and vision for Risk at Mercury
Build an organization that can react quickly and adapt to short-term goals, while investing in long-term platform work
Work with our banking, cards, and payments partners to deliver compliant products
Enable our other product teams to deliver great product experiences to customers with speed and at scale
Develop systems to increase the efficiency and scalability of Mercury’s risk processes and systems through rapid growth
Pick and manage the best product tools and vendors to help Mercury manage risk
Find harmony and balance

Here are some things that might be helpful for this role:

10+ years experience as a PM, with at least 3+ years in Risk
Experience building, scaling, and leading product teams across a wide surface area of financial products
Experience leading multiple product teams (>40+ engineers)
Experience working at a fintech company scaling quickly
Expert understanding of risk, compliance, and fraud trends, and generally sound industry knowledge
Great communication skills—you’ll need to explain Mercury’s products and programs not only to a wide array of internal partners, but to external partners and executives
Aptitude working in complex, technical product areas
Strong systems thinking
Excellent cultural leadership & communication skills
Strong intuitions in building beautiful product experiences for customers—and you should love customers
Strong understanding of data & driving business decision-making with data
And, ideally, a sense of humor

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $278,000 - $327,000
Canadian employees (any location): CAD 253,000 - 297,600

#LI-MF1

","Mercury is seeking a Head of Risk Product to lead the development and execution of risk strategies across their financial technology platform. This role involves guiding product teams, ensuring compliance with regulations, and delivering high-quality products that customers love. The candidate will have experience in fintech, risk management, and leading large engineering teams.","Lead Mercury's Risk Product team to deliver compliant and scalable solutions, ensuring customer satisfaction while managing risk effectively. Build strategies and systems for growth in the financial technology sector.",[2177,2219,2157,2156,2258],"https://job-boards.greenhouse.io/mercury/jobs/5365197004?utm_source=remoteliz.com","2025-01-29T06:02:19.153647-05:00","organizationSchema",{"_2782":2783,"_2784":2785,"_23":2005,"_2009":2010,"_2007":2008,"_2011":2010,"_2786":2787},"@context","https://schema.org","@type","Organization","numberOfEmployees",{"_2784":2788,"_2789":2045,"_2790":2047},"QuantitativeValue","minValue","maxValue","breadcrumbSchema",{"_2782":2783,"_2784":2793,"_2794":2795},"BreadcrumbList","itemListElement",[2796,2802,2805],{"_2784":2797,"_2798":17,"_23":2799,"_2800":2801},"ListItem","position","Home","item","http://www.remoteliz.com",{"_2784":2797,"_2798":33,"_23":2803,"_2800":2804},"Companies","https://www.remoteliz.com/remote-companies",{"_2784":2797,"_2798":41,"_23":2005,"_2800":2806},"http://www.remoteliz.com/remote-companies/mercury","routes/remote-companies.$slug","actionData","errors"]

Mercury Overview

Mercury

Open Positions

VP of Design

Senior Full Stack Engineer - Card Fraud and Disputes

Senior Full-Stack Engineer - Account Fraud and Enablement

Customer Support Specialist

Relationship Manager - Early Stage

Sales Development Representative

Revenue Operations Associate

Senior Risk Strategist - Onboarding Experience

Corporate Finance Analyst

Sr. Strategic Operations Program Manager - Banking

Sr. Strategic Operations Program Manager - Risk & Compliance

Engineering Manager - Personal Banking

Internal Audit Lead

Senior Internal Auditor

Support Manager - West Coast

Senior Risk Strategist

Risk Strategist

Senior Frontend Engineer - Invoices

Senior Product Designer - Cards

Manager, KYC Onboarding - Weekend Coverage

Customer Support Specialist

Senior Reconciliation Analyst

Reconciliation Analyst

Senior Risk Investigator - Card Fraud

Backend Engineering Intern - Summer 2025

Full-Stack Engineering Intern - Summer 2025

Senior Manager, Fraud

Mobile Engineering Intern - Summer 2025

Senior Frontend Engineer - Design System

Senior Product Manager - Card Fraud

Strategic Partnerships Lead

Senior Sourcer - GTM

Engineering Training Intern - Summer 2025

Head of AML Advisory

Product and Regulatory Counsel

People Partner

Head of Risk Product