Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Senior Software Engineer will be directly responsible for designing, developing and unit testing code for Restaurant365’s industry-leading restaurant management platform. This position will play a pivotal role in shaping the technical future of a product used by over 40,000 restaurants nationwide. As a technical leader, you will collaborate with UX, Product, and Engineering teams to design and deliver modern, scalable, multi-tenant SaaS solutions. The Senior Software Engineer will also drive engineering best practices, mentor junior engineers, and champion continuous improvement in development processes.

How you'll add value:

Write high quality code adhering to the best coding practices as laid down by the company.
Drive technical design and architecture discussions, ensuring alignment with the company's long-term technology strategy.
Lead the development of microservice-based platform and contribute to the evolution of our multi-tenant SaaS application.
Collaborate with globally distributed teams to drive development across time zones, leveraging asynchronous communication to ensure timely delivery.
Participate in peer code reviews, mentoring engineers and providing constructive feedback.
Be a mentor / coach to junior staff on best practices and provide implementation oversight and guidance to ensure consistency and quality of design and code.
Troubleshoot production issues, ensuring timely resolution of platform outages or defects.
Champion continuous delivery and DevOps practices to ensure fast, frequent, and reliable software releases.
Work closely with the Product Managers, UX Designers and Principal Engineers to understand requirements and translate them into technical designs and specifications.
Analyze and document existing systems, reviewing preexisting complex code and providing recommendations to improve performance & maintainability.
Be the support system of the Architects and Principal Engineers, capable of understanding and contributing to the technical solution from design through to code level. Implement the design / object model laid down by them. Ensure compliance to the design patterns identified by them during development.
Ensure change and release management processes are followed.
Keep abreast of latest technology trends and provide recommendations on how new. technologies and processes could help improve the team.
Know when to communicate and escalate a critical decision.

What you'll need to be successful in this role:

Detail-oriented, strong organizational skill with ability to meet deadlines
BS/MS in Computer Science or 2+ years of equivalent experience
In addition to 6+ years in an engineering position creating code-based solutions and tools
Fluent in C# and .NET
Experience with modern software engineering practices and technologies: SQL and no-SQL DBs, Microservices, Design Patterns, CI/CD, Unit Testing
Experience with enterprise software
Experience with cloud platforms
Experience working with APIs
Experience with distributed version-control systems i.e. Git
Experience with troubleshooting and diagnosing issues
Experience in Agile development concepts
Experience with client-side frameworks and technologies i.e. React, Angular and Bootstrap
Experience with mobile applications is a plus

Occasional travel required

R365 Team Member Benefits & Perks

This position has a salary range of $108,000-$162,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$108,000 - $162,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","jobSummary","Restaurant365 is a SaaS company disrupting the restaurant industry by providing a cloud-based platform for accounting and back-office operations. As a Senior Software Engineer, you will design, develop, and unit test code for our restaurant management platform. You'll collaborate with UX, Product, and Engineering teams to deliver scalable, multi-tenant SaaS solutions. Key responsibilities include leading microservice development, mentoring junior engineers, driving DevOps practices, and troubleshooting production issues. The role requires fluency in C# and .NET, experience with modern software engineering practices, cloud platforms, APIs, Git, and Agile methodologies. Occasional travel is required. We offer a competitive salary range of $108k-$162k per year along with comprehensive benefits including medical coverage, 401k matching, equity options, unlimited PTO, wellness initiatives, and more.","metaDesc","Join Restaurant365 as a Senior Software Engineer to lead the development of our SaaS platform, collaborate with cross-functional teams, and drive technical excellence in a dynamic environment. Utilize your expertise in C#, .NET, microservices, and cloud technologies to contribute to innovative solutions for the restaurant industry.","benefits",[2106,2107,2108,2109,2110],"Comprehensive medical benefits (100% paid for employee)","401k + matching","Equity Option Grant","Unlimited PTO + Company holidays","Wellness initiatives","applicationUrl","https://jobs.lever.co/restaurant365/2e3e4a7a-8958-4596-bc75-3aaabdd82482?utm_source=remoteliz.com","skills","Source","ExternalID","ExternalURL","2025-01-28T12:02:54.528427-05:00","lastCheckAt",{"_855":2120,"_2053":2054,"_2055":2121,"_2057":33,"_2058":2122,"_2066":2123,"_13":2125,"_2074":2075,"_2076":2127,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2128,"_2085":2129,"_2087":2088,"_2089":2090,"_2003":2130,"_2098":2131,"_2100":2132,"_2102":2133,"_2104":2134,"_2111":2136,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2137,"_2118":2054},1889,"Principal Software Engineer - Accounting",{"_16":33,"_18":2060,"_20":2060,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2124],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2126],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:30:34.524897-05:00",132000,198000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Principal Software Engineer will be directly responsible for analyzing, designing, developing, and testing software applications for features, modules, software enhancements and new products, using specifications and prototypes based on competitive market analysis, customer requirements, and business functionality. The Principal Software Engineer will also serve as a cross-functional leader, driving engineering excellence and alignment across multiple teams. This position demands strategic thinking as well as technical execution.

The ideal candidate will be responsible for leading development efforts for multiple teams, spearheading new feature development, and guiding product enhancements. The role requires alignment with the Product and Architecture Teams to ensure a unified approach to product quality, technical direction, and team development. This role also acts as a bridge between strategic architecture and practical implementation.

How you'll add value:

Business projects: Work closely with the Product Managers and UX Designers to understand requirements and translate them into technical designs and specifications; balance and prioritize conflicting business and technical requirements to support organizational goals; prepare, validate, improve, and reengineer functions and processes as needed; proactively drive change and improvements within and across team.

Architecture & Design: Full-stack expert in modern software development practices; produce well thought-out architecture with scale, performance, security, and availability considerations; review and sign-off on all architectural and design proposals from their team; be the support system of the Architecture Team, capable of understanding and contributing to the cross-team technical solutions from design to implementation; drive architectural alignment across teams and ensure compliance with design patterns; lead technical design processes and ensure that teams assess the impact of new development on the existing application architecture.

Code Quality & Standards: Develop high quality code adhering to the best coding practices as laid down by the company; implement and lead regular code reviews to ensure consistency, quality, and alignment; ensure change and release management processes are followed; provide guidance to teams on code standards and best practices, raising standard violations for team and architectural discussion as needed; analyze and document existing systems, review pre-existing code and provide recommendations to improve performance and maintainability; support and monitor post-release performance of applications, utilizing tools like Application Insights, Kibana, and other monitoring tools; drive a culture of continuous improvement by ensuring that teams actively respond to post-release feedback and errors.

Leadership & Mentorship: Drive technical leadership and act as a mentor to team members, promoting best practices and technical excellence; mentor team members on technical skills and best practices; work closely with team leaders to ensure structured and coordinated planning of your team’s development; provide guidance and contribute to establishing and continuously improving company best practices; keep abreast of latest trends to help provide recommendations on new technologies and processes that can help improve the organization; proactively escalate critical technical decisions to ensure timely resolution and alignment across teams.

What you'll need to be successful in this role:

BS/MS in Computer Science or 2+ years of equivalent experience
In addition to 9+ years in an engineering position creating code-based solutions and tools
Expert in .NET and C#
Expert with SQL and no-SQL databases
Expert with enterprise software
Expert with cloud platforms
Expert in working with APIs
Expert in distributed version-control systems i.e. Git
Expert in troubleshooting and diagnosing issues
Expert in Agile development concepts
Expert in CI/CD practices
Experience with client-side frameworks and technologies i.e. React, Angular and Bootstrap
Experience with mobile applications
Occasional travel required

R365 Team Member Benefits & Perks

This position has a salary range of $132,000-$198,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$132,000 - $198,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform for accounting and back-office operations. As a Principal Software Engineer, you will lead development efforts across multiple teams, drive new feature development, and guide product enhancements while aligning with Product and Architecture Teams. You'll be responsible for architectural design, code quality, leadership, and mentorship, ensuring technical excellence and alignment with organizational goals. The role requires strategic thinking and technical execution, working closely with Product Managers and UX Designers to translate requirements into technical designs.","Lead development efforts as a Principal Software Engineer at Restaurant365, driving innovation in the restaurant industry's back-office operations through high-quality software solutions. Collaborate with cross-functional teams to deliver impactful features and maintain architectural integrity.",[2135,2107,2108,2109,2110],"Comprehensive medical benefits, 100% paid for employee","https://jobs.lever.co/restaurant365/31466153-3c41-4121-a6d4-91d7594a8aee?utm_source=remoteliz.com","2025-01-28T12:03:15.454875-05:00",{"_855":2139,"_2053":2054,"_2055":2140,"_2057":33,"_2058":2141,"_2066":2142,"_13":2144,"_2074":2075,"_2076":2146,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2128,"_2085":2129,"_2087":2088,"_2089":2090,"_2003":2147,"_2098":2148,"_2100":2149,"_2102":2150,"_2104":2151,"_2111":2152,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2153,"_2118":2054},1877,"Principal Software Engineer - Payroll Engineering (Java)",{"_16":33,"_18":2060,"_20":2060,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2143],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2145],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:29:55.35607-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Principal Software Engineer will be directly responsible for analyzing, designing, developing, and testing software applications for features, modules, software enhancements and new products, using specifications and prototypes based on competitive market analysis, customer requirements, and business functionality. Excellent candidates will be responsible for leading development effort for multiple teams with new feature development and other product enhancements while staying aligned with the Product and Architect Teams to ensure all-around product quality.

How you'll add value:

Prepare, validate, improve, and reengineer functions / processes

Drive change and improvements within a group

Balance conflicting business and technical requirements and establish partnerships with customers

Expert in a given domain and/or technology

Produce well thought-out architecture with scale, performance, security, and availability considerations

Capable of doing full stack in multiple technologies

Develop high quality code adhering to the best coding practices as laid down by the company

Work closely with the architecture team and help translate existing requirements into robust, scalable software applications

Implement regular code review

Ensure release management processes are followed

Be a mentor on best practices, provide implementation oversight and guidance to ensure consistency and quality of design

Analyze and document existing systems, review pre-existing code and provide recommendations to improve performance and maintainability

Keep abreast of latest trends to help provide recommendations on new technologies and processes that can help improve the organization

Understand the Product Teams expectations and manage them with the Development Team

Work closely with team leaders to ensure structured and coordinated planning of your team’s development

Be the support system of the Architecture Team, capable of understanding and contributing to the technical solution from design to implementation

Ensure compliance to established design patterns

Know when to escalate a critical decision

What you'll need to be successful in this role:

BS/MS in Computer Science or 2+ years of equivalent experience
In addition to 9+ years in an engineering position creating code-based solutions and tools
Expert in Java
Experience with Java frameworks including Spring Boot, JPA, JMS
Expert with SQL databases
Experience with PostgreSQL
Expert with enterprise software
Expert with cloud computing
Experience with AWS
Expert in working with APIs
Expert in distributed version-control systems i.e. Git
Expert in troubleshooting and diagnosing issues
Expert in Agile development concepts
Experience with client-side frameworks and technologies i.e. React, Angular and Typescript

Occasional travel required

R365 Team Member Benefits & Perks

This position has a salary range of $132,000-$198,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$132,000 - $198,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","At Restaurant365, we are a SaaS company disrupting the restaurant industry by providing a cloud-based platform for accounting and back-office operations. As a Principal Software Engineer, you will lead development efforts, work with multiple teams to enhance features and products, and ensure high-quality software applications. You'll collaborate with the Product and Architect Teams, mentor team members, and stay updated on the latest technologies. We offer competitive benefits including comprehensive medical coverage, 401k matching, equity options, unlimited PTO, wellness initiatives, and more.","Lead software development for Restaurant365's cloud-based platform, collaborate with teams to enhance features, ensure quality applications, mentor team members, and stay updated on technology trends. Enjoy comprehensive benefits including medical coverage, 401k matching, equity options, unlimited PTO, and wellness initiatives.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/10c0bead-c05c-4e4d-b4bf-2870e4f64c1b?utm_source=remoteliz.com","2025-01-28T11:31:12.521814-05:00",{"_855":2155,"_2053":2054,"_2055":2156,"_2057":33,"_2058":2157,"_2066":2158,"_13":2160,"_2074":2075,"_2076":2162,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2128,"_2085":2129,"_2087":2088,"_2089":2090,"_2003":2163,"_2098":2131,"_2100":2164,"_2102":2165,"_2104":2166,"_2111":2167,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2168,"_2118":2054},1869,"Principal Software Engineer - Workforce",{"_16":33,"_18":2060,"_20":2060,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2159],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2161],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:29:41.841309-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. As a Principal Software Engineer, you will lead development efforts across multiple teams, drive engineering excellence, and align technical direction with product goals. You'll work closely with Product Managers and UX Designers to translate requirements into technical designs, ensuring high-quality code and adherence to best practices. This role requires strategic thinking, leadership, and mentorship to guide product enhancements and maintain a culture of continuous improvement. Occasional travel is required.","Lead software development at Restaurant365, driving engineering excellence and aligning with product goals. Work on cloud-based platforms for the restaurant industry, focusing on high-quality code and strategic technical leadership.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/8266d94b-6f08-462b-a8b9-89a14c2c1a52?utm_source=remoteliz.com","2025-01-28T11:32:07.020522-05:00",{"_855":2170,"_2053":2054,"_2055":2171,"_2057":33,"_2058":2172,"_2066":2173,"_13":2175,"_2074":2075,"_2076":2177,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2128,"_2085":2129,"_2087":2088,"_2089":2090,"_2003":2178,"_2098":2131,"_2100":2179,"_2102":2180,"_2104":2181,"_2111":2182,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2183,"_2118":2054},1865,"Principal Software Engineer - Payroll Engineering",{"_16":33,"_18":2060,"_20":2060,"_22":-5,"_2061":2023,"_2062":-5,"_2063":2064,"_2065":2022},[2174],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2176],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:29:33.890165-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"Join Restaurant365 as a Principal Software Engineer and lead the development of our cloud-based SaaS platform designed for restaurant accounting and back-office operations. In this role, you will drive engineering excellence by analyzing, designing, developing, and testing software applications. You'll collaborate with cross-functional teams to translate business requirements into technical solutions, ensuring alignment with product quality and team development goals. As a leader, you'll mentor team members, set code standards, and foster a culture of continuous improvement. With 9+ years in engineering and expertise in .NET, C#, SQL, cloud platforms, and Agile methodologies, you'll play a key role in shaping our platform's future. We offer competitive compensation ranging from $132k to $198k annually, comprehensive medical benefits, unlimited PTO, equity options, wellness initiatives, and more.","Lead software development at Restaurant365, driving innovation for restaurant accounting solutions. Collaborate with cross-functional teams, mentor engineers, and ensure high-quality code delivery. Enjoy competitive salary, benefits, and a supportive work environment.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/68f41603-57fd-4f31-860d-6c9610fc0f52?utm_source=remoteliz.com","2025-01-28T11:32:37.793556-05:00",{"_855":2185,"_2053":2054,"_2055":2186,"_2057":57,"_2058":2187,"_2066":2189,"_13":2191,"_2074":2075,"_2076":2193,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2194,"_2085":2195,"_2087":2088,"_2089":2090,"_2003":2196,"_2098":2197,"_2100":2198,"_2102":2199,"_2104":2200,"_2111":2205,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2206,"_2118":2054},1833,"Associate Enterprise Customer Success Manager",{"_16":57,"_18":2188,"_20":2188,"_22":-5,"_2061":2032,"_2062":-5,"_2063":2064,"_2065":2031},"2025-01-07T11:01:27.280671-05:00",[2190],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2192],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:28:11.708798-05:00",75000,90000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to some of our largest and most strategic customers. You will work with executive stakeholders and champions to provide our enterprise and strategic customers the highest level of service. As a member of this team, you should set the bar for customer service.

How you'll add value:

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction
Ensure delightful experiences for clients in your portfolio during all stages of the customer journey
Strategize with customer to meet and exceed their target goals and ROI
Handle escalations and work cross departmentally to issue resolution
Set, drive and guide project expectations with executive stakeholders
Facilitate change management across key stakeholders and roles
Ensure enterprise customers are successful with the product presale through launch
Attend onsite meetings, conferences, and trade shows
Partner with enterprise AEs for expansion and growth opportunities
Develop plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software
Infuse clients with Industry best practices to help them grow and thrive
Facilitate client meetings both in person and online
Act as liaison between customers, product managers, and executive management to provide feedback on new feature developments
Tracking and drive key client metrics such as usage, health, CSAT, and net promoter scores
Maintain brand profiles and documentation
Responsible for reaching assigned targets for customer KPI’s
Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders
Maintain healthy Salesforce and Gainsight records
Participate and lead sessions at user groups and client facing webinars
Other duties as assigned

What you'll need to be successful in this role:

3+ plus years of experience as a Customer Success Manager or equivalent
3 to 5 years of experience in restaurant operations or equivalent
Ability to travel up to 20%
Proficient in Microsoft Office; Outlook, Excel, Word, and PowerPoint
Clear communicator with a professional presence
Ability to lead through influence
Comfortable working with C-level executives
Proficient in Salesforce or other CRM
Efficient and timely with deadlines and deliverables
Strong organization and time-management skills. The ability to work independently without supervision
Strong technical aptitude with experience communicating across multiple platforms

DESIRED QUALIFICATIONS

Previous R365 experience
Previous Gainsight experience or other customer success management platform
Previous Monday.com experience or other project management software

R365 Team Member Benefits & Perks

Compensation: Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. This position has a salary range of $75K-$90K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location.

Along with the compensation we provide the following marketing leading benefits and perks:

Ability to work remote or hybrid
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

Why join our amazing team?

We're a community that prides itself in creating innovative solutions and producing quality work
Our product is the secret ingredient that makes a real difference to restaurants nationwide
The open concept work environment that we've created is causal, collaborative, and cultivates communication

#BI-Remote

$75,000 - $90,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","At Restaurant365, we're a SaaS company transforming the restaurant industry with our cloud-based platform for accounting and back-office operations. As an Associate Enterprise Customer Success Manager, you'll partner with Sales, Onboarding, and Product teams to ensure successful customer launch, adoption, and outcomes. You will manage long-term relationships by becoming a trusted advisor to our largest customers, working with executive stakeholders to provide the highest level of service. This role requires developing strategies to meet and exceed customer goals, handling escalations, and driving key metrics like CSAT and NPS. We offer competitive compensation ($75K-$90K), comprehensive benefits including health insurance, 401(k) matching, equity options, unlimited PTO, and remote/hybrid work options.","Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.",[2201,2202,2203,2108,2204],"Unlimited PTO","Comprehensive Medical Benefits","401(k) with Matching","Remote or Hybrid Work","https://jobs.lever.co/restaurant365/7ee414ba-57c2-4c65-b7ad-e46541422060?utm_source=remoteliz.com","2025-01-28T12:04:54.226766-05:00",{"_855":2208,"_2053":2054,"_2055":2209,"_2057":57,"_2058":2210,"_2066":2211,"_13":2213,"_2074":2075,"_2076":2215,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2194,"_2085":2216,"_2087":2088,"_2089":2090,"_2003":2217,"_2098":2218,"_2100":2219,"_2102":2220,"_2104":2221,"_2111":2222,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2223,"_2118":2054},1831,"Senior Customer Success Manager",{"_16":57,"_18":2188,"_20":2188,"_22":-5,"_2061":2032,"_2062":-5,"_2063":2064,"_2065":2031},[2212],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2214],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:27:56.699807-05:00",80000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

As a Senior Customer Success Manager, you will manage the long-term customer relationship by becoming a trusted advisor to some of our most strategic customers. You will work with executive stakeholders and champions to provide a high level of service and ensure the most ROI for customers by ensuring the execute thoughtful product adoption across their organization. You will work cross functionally by partnering with the sales, onboarding, and product teams.

How you'll add value:

Develop long-term relationships customers leading to high adoption, retention, and customer satisfaction.
Ensure delightful experiences for clients in your portfolio during all stages of the customer journey.
Strategize with customer to meet and exceed their target goals and ROI.
Handle escalations and work cross departmentally to issue resolution.
Set, drive and guide project expectations with executive stakeholders.
Facilitate change management across key stakeholders and roles.
Ensure customers are successful with the product post onboarding. Product knowledge is a must.
Partner with the Sales team on expansion and growth opportunities.
Infuse clients with Industry best practices to help them grow and thrive.
Facilitate client meetings.
Tracking and drive key client metrics such as usage, health, CSAT, and net promoter scores.
Responsible for reaching assigned targets for customer KPI’s and customer retention.
Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders.
Maintain healthy Salesforce and Gainsight records.
Subject matter expert in the R365 platform.
Participate and lead sessions at user groups and client facing webinars.
Other duties as assigned.

What you'll need to be successful in this role:

2+ plus years of experience as a Customer Success Manager or equivalent in SaaS based company.
2-3 years of experience in accounting and or restaurant hospitality or equivalent.
Previous experience implementing and or supporting Restaurant 365 software.
Ability to travel 15%.
Proficient in Microsoft Office; Outlook, Excel, Word, and PowerPoint.
Clear communicator with a professional presence.
The ability to manage multiple complex projects at the same time.
Proficient in Salesforce or other CRM.
Efficient and timely with deadlines and deliverables.
Strong organization and time-management skills. The ability to work independently without supervision.
Strong technical aptitude with experience communicating across multiple platforms.

PREFERRED QUALIFICATIONS

Previous Gainsight experience or other customer success management platform
Previous Monday.com experience or other project management software
Previous Freshdesk experience or other ticket management software

R365 Team Member Benefits & Compensation

This position has a salary range of $75K-$80K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$75,000 - $80,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","As a Senior Customer Success Manager at Restaurant365, you will manage long-term customer relationships by becoming a trusted advisor to strategic customers. You'll work with executive stakeholders to ensure high ROI and product adoption, handle escalations, and collaborate with cross-functional teams. The role requires 2+ years of experience in customer success or equivalent, proficiency in Microsoft Office and Salesforce, strong communication skills, and the ability to manage multiple projects. Benefits include comprehensive medical coverage, 401k matching, equity options, unlimited PTO, and wellness initiatives.","Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/aac2b1da-3fe0-4299-85fc-b6ad2d61cbfb?utm_source=remoteliz.com","2025-01-28T12:05:23.339835-05:00",{"_855":2225,"_2053":2054,"_2055":2226,"_2057":65,"_2058":2227,"_2066":2229,"_13":2231,"_2074":2075,"_2076":2233,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2234,"_2085":2195,"_2087":2088,"_2089":2090,"_2003":2235,"_2098":2236,"_2100":2237,"_2102":2238,"_2104":2239,"_2111":2240,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2241,"_2118":2054},1944,"Systems Administrator",{"_16":65,"_18":2228,"_20":2228,"_22":-5,"_2061":2041,"_2062":-5,"_2063":2064,"_2065":2040},"2025-01-07T11:01:27.281906-05:00",[2230],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2232],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:32:35.050861-05:00",70000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

This position is primarily responsible for designing, organizing, modifying, and supporting Restaurant365’s computer systems and networks, as well as researching and implementing current and cutting-edge technical products and solutions.

How you'll add value:

Manage and secure enterprise devices through Microsoft Intune
Configure and monitor Microsoft Defender endpoint protection
Troubleshoot escalated technical issues to resolution, documenting occurrences, and resolutions
Continually improve infrastructure through optimization of existing systems, services, and technologies and through research and implementation of new and emerging technologies
Provide technical guidance and support to IT Specialists
Implement and maintain conditional access to protect networks, endpoints, and identities from threats while ensuring compliance through security policies
Implement identity protection through conditional access polices and other Microsoft Identity services to safeguard user identities and enforce zero trust security
Ensure security of company data; both internally and cloud hosted
Recommend, schedule, and perform hardware, software, and network improvements, upgrades, configuration changes, etc.
Collaborate with Facilities and Office Management to ensure proper IT infrastructure is in place for expansions, moves, and changes
Install, configure, monitor, maintain, and troubleshoot issues with conference room A/V equipment and/or office equipment such as printers, digital signage, and A/V equipment
Create, maintain, and update technical documentation, physical and logical network diagrams, policies, procedures, user guides, etc.
Support off-site events with a/v setup, tech support, and logistics
Other duties as assigned
This job has no supervisory responsibilities
Occasional travel may be required

What you'll need to be successful in this role:

Bachelor's degree in Information Technology, or an equally relevant field, or an equivalent combination of higher education and relevant work experience
Industry certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent are preferred
3-5 years of network administration, or system administration experience
2+ years of experience in an end-user facing technical support role
Proven project and time management skills, with experience in planning, implementing, and managing IT projects
Strong communication skills, both written and verbal, with the ability to convey complex technical concepts to a diverse audience
Excellent teamwork and collaboration skills, with the ability to work effectively with cross-functional teams
Adaptability and flexibility in a dynamic and fast-paced work environment
Expert troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues of Windows PCs, Apple MacOS devices, iOS devices, mobile devices, and A/V equipment efficiently
Knowledge of wireless, wired, and VPN networks and equipment
Experience with enterprise security policies, access controls, and employee onboarding/offboarding processes
Advanced experience with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, OneDrive, etc.)
Proficient in Microsoft 365 Admin Console, including administration of users and groups, resources, and licensing, billing, and subscriptions
Experience with Microsoft 365 admin centers, including Microsoft Entra, Exchange, SharePoint, Microsoft Purview, and Microsoft Security
Proficiency with Helpdesk systems configuration and functionality
Knowledge of MDM technologies such as Microsoft Intune and JAMF
Knowledge of workflow automations within systems such as Zapier, Workato, Power automate or similar software to reduce manual processes
Experience in any of the following systems are preferred: FreshService, Slack, Zoom, Atlassian, Monday.com, Torii

PHYSICAL REQUIREMENTS

Ability to lift up to 50 pounds

R365 Team Member Benefits & Compensation

This position has a salary range of $70K-$90K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$70,000 - $90,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Systems Administrator to manage and secure enterprise devices using Microsoft Intune, configure endpoint protection with Microsoft Defender, troubleshoot technical issues, optimize infrastructure, and implement security measures. The role involves collaborating with cross-functional teams, maintaining documentation, supporting events, and ensuring compliance with security policies. This position offers a salary range of $70K-$90K, comprehensive benefits including medical coverage, 401k matching, equity options, unlimited PTO, and wellness programs.","Manage and secure enterprise devices, troubleshoot technical issues, optimize IT infrastructure, implement security measures, and collaborate with cross-functional teams at Restaurant365. Enjoy a competitive salary and comprehensive benefits package.",[2106,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/a3507e94-59af-4577-ac8f-e16ddf8ec102?utm_source=remoteliz.com","2025-01-28T11:54:48.030927-05:00",{"_855":2243,"_2053":2054,"_2055":2244,"_2057":73,"_2058":2245,"_2066":2247,"_13":2249,"_2074":2075,"_2076":2251,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2252,"_2085":2253,"_2087":2088,"_2089":2090,"_2003":2254,"_2098":2255,"_2100":2256,"_2102":2257,"_2104":2258,"_2111":2261,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2262,"_2118":2054},4700,"Manager - Deal Desk",{"_16":73,"_18":2246,"_20":2246,"_22":-5,"_2061":2026,"_2062":-5,"_2063":2064,"_2065":2025},"2025-01-07T11:01:27.283095-05:00",[2248],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2250],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-31T04:40:59.333331-05:00",125000,145000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Deal Desk Manager plays a vital role in helping R365 continue to scale the business. The Manager will streamline quote-to-cash processes in collaboration across departments and lead a team of Deal Desk professionals to ensure we are constructing the best deals within parameters of SaaS accounting principles and internal booking guidelines.

How you'll add value:

Build, lead, and develop the Deal Desk team, processes, and governance as a partner with Sales and other stakeholders.
Review and optimize quote-to-cash processes and governance and continuously evolve it.
Advise the Head of Deal Strategy and Operations on all deal-related activities, including alternative contract options and value propositioning to help close deals.
Document and own the quote management and ensuring compliance with published sales and business approval policies, as well as legal and revenue recognition policies.
Ensure clarification and enforcement of trading guidelines and business processes along with the enablement team.
Develop and drive initiatives to improve productivity, streamline company deal policies, and simplify processes.
Be the point of escalation for complex quotes and deals.
Work with the Sales Enablement Team on relevant training to new and existing Sales team members on processes and best practices that lead to successful deal closures.
Collaborate with Accounting on billing issues resolution.
Identify, plan, and execute on opportunities for automations and improvements.
Project manage or assist with projects as needed.
Other duties as assigned.

What you'll need to be successful in this role:

Minimum 3 - 4 years Deal Desk or Sales Operations experience in B2B SaaS sales.
Proven success building, leading, and managing a SaaS/B2B Deal Desk or Sales Operations team.
Excellent understanding of end of month and end of quarter closing procedures, software revenue recognition, and order process principles.
Excellent understanding of Salesforce and CPQ.
Understanding of ERP software and interaction with Salesforce.
Strong experience in contracting and negotiations.
Track record for keeping up with deliverables and deadlines.
Clear business acumen to drive revenue.
Ability to multitask and prioritize at times of high-volume during end of month and quarter.
Strong interpersonal, leadership, and communication skills with the ability to relate deal desk solutions to business terminology and goals effectively and concisely to executives, team members and others.
Ability to understand and adapt to continuously changing environment with complex challenges.

PREFERRED QUALIFICATIONS

Excellent understanding of revenue recognition principles.
Experience working in both startups and public companies with high growth.
Experience in Direct and Channel sales models.
Knowledge of Sage Intacct and mapping the data to Salesforce.
Understanding of usage billing.
Salesforce Admin Certification.

R365 Team Member Benefits & Compensation

This position has a salary range of $125,000 - $145,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$125,000 - $145,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","At Restaurant365, a SaaS company disrupting the restaurant industry, we are seeking a Deal Desk Manager to lead and develop our quote-to-cash processes. This role involves collaborating with Sales and other departments to ensure deals are constructed within SaaS accounting principles and internal guidelines. Key responsibilities include building and leading the Deal Desk team, optimizing processes, advising on deal-related activities, ensuring compliance with policies, driving productivity improvements, resolving billing issues, and managing complex quotes. The ideal candidate has experience in B2B SaaS sales operations, strong understanding of Salesforce and CPQ, revenue recognition principles, and excellent leadership skills. We offer a competitive salary range of $125k-$145k per year along with comprehensive benefits including medical coverage, 401k matching, equity options, unlimited PTO, company holidays, and wellness initiatives.","Lead the Deal Desk team at Restaurant365, optimizing quote-to-cash processes in a SaaS environment. Collaborate across departments to ensure compliance with accounting principles and drive business growth through effective deal management and process improvements.",[2259,2107,2108,2201,2260,2110],"Comprehensive medical benefits","Company holidays","https://jobs.lever.co/restaurant365/c59040d9-7d80-4429-9168-dc38b58f7d54?utm_source=remoteliz.com","2025-01-31T05:19:34.774749-05:00",{"_855":2264,"_2053":2054,"_2055":2265,"_2057":73,"_2058":2266,"_2066":2267,"_13":2269,"_2074":2075,"_2076":2271,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2216,"_2085":2272,"_2087":2088,"_2089":2090,"_2003":2273,"_2098":2274,"_2100":2275,"_2102":2276,"_2104":2277,"_2111":2278,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2279,"_2118":2054},1895,"Deal Desk Specialist",{"_16":73,"_18":2246,"_20":2246,"_22":-5,"_2061":2026,"_2062":-5,"_2063":2064,"_2065":2025},[2268],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2270],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:30:44.77593-05:00",110000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

In this role, the Deal Desk Specialist/Analyst will work with the Manager, Deal Desk and team to help build out the next phase of Deal Desk operations at Restaurant365. The Deal Desk Specialist/Analyst isa very important role within our Sales Operations group. You will be responsible for creating and maintaining accurate pricing and contract data inside the CPQ module of Salesforce. And will be responsible for assisting sales in navigating complex internal and/or external requirements to structure mutually beneficial agreements with prospects and customers.

This role will first focus on processing and approving standard and complex non-standard deals, activating billing, and enabling software features. And will be working on making the process more efficient, effective, and value-add being a key cross-functional figure working closely with key stakeholders across the Company. This position is a diligent and analytical critical thinker with a passion for working smart and who thrives in a fast-paced and collaborative environment. 

How you'll add value:

Serve as trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options and/or value propositioning to help drive deals to closure
Work cross-functionally to approve new sales quotes, orders, amendments, and contract renewals using Salesforce and Salesforce CPQ
Manage customer contracts and data in Salesforce, Workfront, Monday.com, and other systems as needed
Perform account reconciliations to ensure customer subscriptions are accurate and notify internal representatives and customers of account modifications
Assisting in documenting and offer recommendations to sales processes and policies using flowcharts and maintain document libraries 
Adhere to the product catalog, price books, and sales trading guidelines
Supports all commercial related activities including, but not limited to, deal structuring, contract creation, pricing, review, and approval for offers, contract management and providing support to field sales for quoting purposes
Act as a Sales-facing subject matter expert on process, policy, and pricing related matters
Manage pipeline integrity/accuracy, review CPQ cleanup dashboard regularly, and provide CPQ reporting as needed
Monitors and responds to Sales support case queue in FreshDesk/Salesforce, and deal-desk-team Slack channel consistently maintaining case SLAs
Partner with sales operations to participate in driving process improvements and system upgrades in all areas including Salesforce CPQ 
Assist Sales teams in creating and positioning complex orders, which involves acting as the liaison between Sales and other key stakeholders involved in the deal structuring process (e.g. Sales Operations, Finance, Legal, Service, etc.)
Must be open to working extended hours at month end, quarter end, and as needed
Partners with Sales Operations and Sales teams to facilitate process and system improvement
Perform additional deal desk activities related to the above, as may be required from time to time 
Other duties as assigned

What you'll need to be successful in this role:

At least 3+ years of demonstrated and related experience in any of the following areas: deal desk operations, sales, sales operations, order operations, financial operations, and/or revenue accounting for in the SaaS/B2B industry
Demonstrated ability to partner with GTM teams and other cross-functional departments
Proficient in MS Excel and in Salesforce CRM or CPQ
Strong business acumen, strong reporting and analytics, troubleshooting, problem-solving, and project management skills
Ability to think from both a strategic and tactical perspective
Basic understanding of revenue recognition rules
Excellent organization, time management and prioritization skills; ability to manage multiple, time-sensitive requests independently but also collaboratively with minimal supervision at times
Demonstrated ability to communicate and partners across the organization
Ability to exercise independent judgement and make business decisions effectively
Strong written and verbal communication skills
Occasional travel may be required

WHAT MAKES YOU STAND OUT 

Understanding of revenue recognition principles  
Understanding of Salesforce CPQ 
Knowledge of Sage Intacct
Experience in both Direct and Channel sales model 
Experience working in both startups and public companies with high growth 
Understanding of usage billing

R365 Team Member Benefits & Compensation

This position has a salary of $80,000 - $110,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$80,000 - $110,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Deal Desk Specialist/Analyst to join their Sales Operations team. This role involves managing pricing and contract data in Salesforce CPQ, assisting sales teams with deal structuring, and ensuring accurate customer subscriptions. The ideal candidate has experience in deal desk operations or related fields, strong analytical skills, and proficiency in Salesforce CRM/CPQ and MS Excel. Benefits include comprehensive medical coverage, 401k matching, equity options, unlimited PTO, and wellness programs.","Manage pricing and contracts in Salesforce CPQ, support sales teams with deal structuring, ensure accurate subscriptions, and collaborate cross-functionally to improve processes at Restaurant365. Requires experience in deal desk operations, strong analytical skills, and proficiency in Salesforce CRM/CPQ and Excel.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/d3e13128-a9df-47d2-9ee3-3ad6f33ae4ae?utm_source=remoteliz.com","2025-01-28T12:02:19.431594-05:00",{"_855":2281,"_2053":2054,"_2055":2282,"_2057":81,"_2058":2283,"_2066":2285,"_13":2287,"_2074":2075,"_2076":2289,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2128,"_2085":2129,"_2087":2088,"_2089":2090,"_2003":2290,"_2098":2291,"_2100":2292,"_2102":2293,"_2104":2294,"_2111":2295,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2296,"_2118":2054},1880,"Manager - Software Engineering, Payroll Engineering",{"_16":81,"_18":2284,"_20":2284,"_22":-5,"_2061":2035,"_2062":-5,"_2063":2064,"_2065":2034},"2025-01-07T11:01:27.287081-05:00",[2286],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2288],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:30:06.335201-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

Engineering Manager will execute on the technical direction and process of the Engineering department. They will build their team by hiring, mentoring, coaching, and reviewing progress. Engineering Manager will be aware of Architectural progress and implement changes within their team and coach engineers on new best practices, solutions, design patterns and implementations. Engineering Manager will be responsible for the technical ownership of team and projects.

How you'll add value:

Lead one or more teams of software engineers 
Lead one or more projects or initiatives determined by the Product Team 
Provide mentorship and guidance to team members to achieve highest levels of quality and productivity 
Collaborate with QA and Product teams to release software in a predictable cadence 
Quickly become an expert on the product architecture and workflows 
Design and develop enterprise level multi-tiered software using Microsoft and open-source technologies 
Drive architectural changes (microservices, cloud initiatives, etc.) 
Provide production support and troubleshooting 
Set up goals, review progress, and discuss career advancement with team members 
Communicate issues or project details effectively with direct reports, peers, and managers 
Perform other software development and management-related duties 
Ability to coach and mentor engineers in an Agile development environment 
Other duties as assigned

What you'll need to be successful in this role:

BS/MS in Computer Science or 2+ years of equivalent experience 
In addition to 10+ years in an engineering position creating code-based solutions and tools 
Expert in C# 
Expert with SQL databases
Expert with enterprise software 
Expert with cloud computing and/or mobile applications 
Expert in working with APIs 
Expert in with distributed version-control systems i.e. Git 
Expert in troubleshooting and diagnosing issues 
Expert in Agile development concepts  
Experience with client-side frameworks and technologies i.e. React, Angular and Bootstrap

Occasional travel required

R365 Team Member Benefits & Perks

This position has a salary range of $132,000-$198,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$132,000 - $198,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","At Restaurant365, we are a SaaS company transforming the restaurant industry with our cloud-based platform for accounting and back-office operations. As an Engineering Manager, you will lead teams of software engineers and projects, mentor team members, collaborate with QA and Product teams, drive architectural changes, and ensure high-quality software releases. You'll work with Microsoft and open-source technologies, design enterprise-level solutions, and support production systems. We offer competitive benefits including comprehensive medical coverage, 401k matching, equity options, unlimited PTO, wellness programs, and more. Join us in our mission to be 'Best in Class' while growing your skills and career.","Lead engineering teams, drive architectural changes, and mentor engineers at Restaurant365, a SaaS platform for restaurant accounting and operations. Utilize C#, SQL, cloud computing, and Agile methodologies in an innovative environment with comprehensive benefits.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/21b17a17-3af0-4577-8df9-ea754994c10a?utm_source=remoteliz.com","2025-01-28T11:30:52.982261-05:00",{"_855":2298,"_2053":2054,"_2055":2299,"_2057":89,"_2058":2300,"_2066":2302,"_13":2304,"_2074":2075,"_2076":2306,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2307,"_2085":2308,"_2087":2088,"_2089":2090,"_2003":2309,"_2098":2310,"_2100":2311,"_2102":2312,"_2104":2313,"_2111":2314,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2315,"_2118":2316},11897,"Senior Financial Analyst - Sales & Marketing (FP&A)",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},"2025-01-07T11:01:27.288329-05:00",[2303],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2305],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-22T06:57:59.200319-05:00",79000,118000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

Would you enjoy providing support for our CFO's decision making, uncovering insights into our different product lines, and building the tools to do this at scale? We are looking for a highly motivated Senior Financial Analyst with strong critical thinking and a passion for finding better ways to do things to join the Financial Planning and Analysis team. As part of the FP&A team, this role requires the ability to analyze, prepare, and present financial information and other essential reports to business leaders and the executive team. This role will be a key partner to Sales, Marketing, and RevOps in driving meaningful analysis and recommendations. The ideal candidate is a self-starter, takes initiative, works well under pressure, and excels at handling ambiguity. They will be able to work independently and as part of a team to drive annual planning, budgeting, and forecasting across the business. A well-qualified candidate will be a strong leader, team player, and have an analytical mindset to assist in solving complex business problems.

How you'll add value:

Support the Go-To-Market (GTM) function with all planning, forecasting, and budgeting responsibilities

Partner with RevOps and Sales on short- and long-range sales capacity planning to optimize revenue and costs

Create and maintain models to manage bookings and churn forecasting with CS and Sales

Analyze GTM performance metrics and make strategic recommendations to management

Manage Sales and Marketing spend and expound upon budget variances to drive growth and efficiencies

Evaluate sales compensation plans for effectiveness, ROI, spend outlook, and growth trajectory

Be an authoritative resource on operational KPIs and SaaS metrics of the company

Understand and expound on financial results, and be able to articulate the performance behind the numbers

Identify anomalies, trends, or deviations in the company’s finances and introduce strategies for improvement

Partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making

Ensure the timely delivery of accurate financial reports and other regular essential reporting documents

Successfully manage multiple tasks, projects, and priorities in a fast-paced environment

Perform ad hoc analyses to quickly solve time sensitive business cases and operational challenges

Provide analytical and decision-making support for key company initiatives

Other duties as assigned
Occasional travel may be required

What you'll need to be successful in this role:

5-10 years of FP&A, Finance, Sales Finance, RevOps, Business Analysis or related experience

Bachelor’s degree in finance/accounting or related field, or equivalent work experience

Adaptive Planning, Sage Intacct, and Salesforce experience recommended but not required

Ability to interpret financial statements and convey key recommendations to the business

Attention to detail and capable of self-review and providing polished deliverables

Advanced knowledge of Excel including modeling, pivot tables, advanced formulas, and visuals

Experience developing excel models for annual planning, budgeting, and forecasting

Knowledge and experience in the SaaS / Software industry preferred, but not required

Ability to solve complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience

Exemplary analytical problem-solving skills, and knowledge of business analytics tools

Ability to work with company executives to understand the company’s business needs and strategy

Excellent written/verbal communication skills

R365 Team Member Benefits & Compensation

This position has a salary range of $78,800 - $118,200. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$78,800 - $118,200 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Senior Financial Analyst to join their Financial Planning and Analysis team. The ideal candidate will have 5-10 years of experience in FP&A, finance, sales finance, or RevOps, with strong critical thinking skills and a passion for finding better ways to do things. This role requires analyzing financial information, preparing reports, and presenting findings to business leaders. The Senior Financial Analyst will be a key partner to Sales, Marketing, and RevOps, driving meaningful analysis and recommendations to drive revenue growth and cost optimization. They will work independently and as part of a team to drive annual planning, budgeting, and forecasting across the business. Restaurant365 offers a competitive salary range of $78,800 - $118,200, comprehensive medical benefits, 401k matching, equity option grant, unlimited PTO, and company holidays.","Senior Financial Analyst at Restaurant365: Drive revenue growth and cost optimization with financial analysis and reporting.",[],"https://jobs.lever.co/restaurant365/fa09df51-0ab4-4983-b3e2-a6959c74e8a4?utm_source=remoteliz.com","2025-02-22T06:57:59.203576-05:00","0000-12-31T19:03:58-04:56",{"_855":2318,"_2053":2054,"_2055":2319,"_2057":89,"_2058":2320,"_2066":2321,"_13":2323,"_2074":2075,"_2076":2325,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2326,"_2085":2327,"_2087":2088,"_2089":2090,"_2003":2328,"_2098":2329,"_2100":2330,"_2102":2331,"_2104":2332,"_2111":2333,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2334,"_2118":2316},11691,"Account Executive, Commercial Sales - Indianapolis, IN",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2322],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2324],{"_16":841,"_18":842,"_20":843,"_22":-5,"_23":844,"_25":845,"_27":846,"_29":847,"_31":-5},"2025-02-20T17:40:21.945702-05:00",156000,181000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

Are you proactive, focused on winning, and do you thrive in competitive situations? In both your personal and professional pursuits, are you driven to be the best you can be? Are you introspective and do you consider problems from multiple angles, but easily engage in conversation to externalize ideas and allow others space to externalize theirs? Is uncharted territory no problem for you? Do you get to the other side regardless of the obstacles? Are you an impatient and easily distracted person, changing priorities easily and quickly to suit the end goal?

Position: Account Executive, Commercial Sales

Location: Remote (Indianapolis) - must reside in this area

Department: Sales Growth – Field Sales

Type: Full-Time / Remote

If you’re ready to bring your A-game to redefine the restaurant industry, Restaurant365 is your next big move. Apply now and become a key player in our exciting journey!

Why Restaurant365?

🔝Innovative Culture: Be part of a company that’s not just evolving but leading. We’re committed to staying at the forefront of the restaurant tech revolution.
🚀Career Growth: We're dedicated to your professional development. With us, you'll grow, learn, and reach new heights in your sales career.
💡Empowering Environment: Our culture is all about empowering our team members to deliver top-notch results and achieve their fullest potential.

What You'll Do

🌟Drive Results: Unleash your sales prowess by introducing our game-changing platform to restaurant groups with 1 to 8 locations. You'll be the catalyst for their operational and financial transformation.
🤝Build Connections: Forge strong relationships with key decision-makers in the restaurant industry. Your charisma and expertise will turn prospects into loyal clients.
📈Achieve Greatness: Crush your sales targets and set new benchmarks for success. Your drive and strategy will directly contribute to our mission of being “Best in Class.”
🌐Stay Ahead: Keep your finger on the pulse of industry trends and competitor moves. Your insights will shape our strategies and keep us ahead of the curve.

Who You Are

Sales Savvy: You have a track record of smashing sales goals and a knack for turning prospects into satisfied customers.
Relationship Builder: Your interpersonal skills are top-notch, and you excel at creating lasting connections.
Market Knowledge: You’re savvy about the restaurant industry and SaaS solutions, or ready to dive in and learn fast.

Compensation & Benefits

OTE: $156,000 - $181,000
The above range represents the expected salary for this position. The actual salary may vary based upon several factors, including, but not limited to: relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive Benefits: 100% paid medical benefits for employees.
Retirement Plan: 401k with matching.
Equity: Equity Option Grant.
Time Off: Unlimited PTO + Company holidays.
Wellness: Wellness initiatives to support your overall well-being.

#LI-JZ1

Apply for this job

","We are seeking a proactive and driven Account Executive to join Restaurant365's Commercial Sales team. As an Account Executive, you will be responsible for driving results, building connections with key decision-makers in the restaurant industry, and achieving greatness through sales targets. You will have the opportunity to work with a talented team, grow professionally, and contribute to a company that is leading the restaurant tech revolution. With a competitive salary range of $156,000 - $181,000 and comprehensive benefits, Restaurant365 offers a dynamic and empowering environment for its employees. If you are a sales savvy individual with a track record of success, we encourage you to apply now.","Drive sales growth in the restaurant industry with Restaurant365's innovative platform and culture.",[],"https://jobs.lever.co/restaurant365/3ab8a66b-dede-4600-8908-eb5c05c684c3?utm_source=remoteliz.com","2025-02-20T17:40:21.949549-05:00",{"_855":2336,"_2053":2054,"_2055":2337,"_2057":89,"_2058":2338,"_2066":2339,"_13":2341,"_2074":2075,"_2076":2343,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2344,"_2085":2345,"_2087":2088,"_2089":2090,"_2003":2346,"_2098":2347,"_2100":2348,"_2102":2349,"_2104":2350,"_2111":2351,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2352,"_2118":2316},11366,"Website Optimization Manager",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2340],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2342],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-19T14:57:58.327241-05:00",115000,135000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Website Conversion Rate Optimization (CRO) Manager will be responsible for owning and managing Restaurant365’s public-facing website and developing and implementing strategies to improve overall performance. This role will use a mix of creative and analytical skills to understand our website visitors, run experiments (A/B tests), create a better user experience and drive conversions.

Given the critical importance of our online presence, this role plays a pivotal part in fueling our growth. You'll collaborate cross-functionally with the marketing team and other departments, set and achieve ambitious OKRs, and make a measurable impact on our success.

How you'll add value:

Lead the experimentation strategy by performing and analyzing A/B test results and providing actionable insights for content, SEO, design, and layout optimizations to improve conversion rates and on-site engagement.
Leverage tools such as Google Analytics (Looker Studio), Hotjar, SEM Rush to measure, analyze, and report on the effectiveness of experiments.
Conduct and assess user research, heatmaps, session recordings, and surveys to identify drop-off points and pain points along the user journey.
Provide insights and actions to maximize clicks, conversions, and lead generation from paid and organic media channels.
Develop a deep understanding of customer behaviors and provide direction and recommendations for optimized, personalized digital experiences.
Identify underperforming pages and implement strategies to increase engagement and conversion rates.
Diagnose and resolve (either internally or through communication with outside web agency) code-level issues affecting performance, including inefficient JavaScript, excessive HTTP requests, and poorly optimized CSS.
Regularly assess site performance to address issues such as slow loading times and improper image optimization.

What you'll need to be successful in this role:

6+ years of experience in B2B web marketing, with a proven track record of driving website optimization and performance improvements.
Deep expertise in A/B and multivariate testing, as well as personalization strategies, using platforms such as Optimizely or similar tools.
Strong ability to analyze user behavior data, draw actionable insights, and develop data-driven optimization plans.
Wordpress and Elementor experience and a solid understanding of web analytics, basic HTML/CSS, and JavaScript, with the capability to independently address technical issues or effectively communicate requirements to developers and web agencies.
Hands-on experience with analytical tools, including Google Analytics, to measure performance and drive informed decisions.
Excellent written and verbal communication skills, with the ability to present complex ideas clearly and manage stakeholder relationships effectively.
Ability to work autonomously on assignments while also contributing as a collaborative team member.

Preferred Qualifications

Bachelor’s Degree in Marketing, Business or related field

R365 Team Member Benefits & Compensation

This position has a salary range of $115K-$135K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$115,000 - $135,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Website Conversion Rate Optimization (CRO) Manager to lead the experimentation strategy for their public-facing website. The role involves analyzing user behavior data, developing data-driven optimization plans, and implementing strategies to improve overall performance. The ideal candidate has 6+ years of experience in B2B web marketing, expertise in A/B testing, personalization strategies, and analytical tools like Google Analytics. They should also have strong communication skills, ability to work autonomously, and a solid understanding of web development basics. This role plays a pivotal part in fueling Restaurant365's growth and has a salary range of $115K-$135K. The company offers comprehensive medical benefits, 401k matching, equity option grant, unlimited PTO, and wellness initiatives.","Website Conversion Rate Optimization Manager for B2B web marketing with expertise in A/B testing, personalization strategies, and analytical tools.",[],"https://jobs.lever.co/restaurant365/04cfb2b9-3217-4c2c-8c7b-75cd24e4d9f0?utm_source=remoteliz.com","2025-02-19T14:57:58.329406-05:00",{"_855":2354,"_2053":2054,"_2055":2355,"_2057":89,"_2058":2356,"_2066":2357,"_13":2359,"_2074":2075,"_2076":2361,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2344,"_2085":2362,"_2087":2088,"_2089":2090,"_2003":2363,"_2098":2364,"_2100":2365,"_2102":2366,"_2104":2367,"_2111":2368,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2369,"_2118":2316},11260,"Senior Marketing Data Analyst",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2358],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2360],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-19T08:56:13.123047-05:00",120000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

As a Senior Marketing Data Analyst at Restaurant365, you’ll be the go-to expert for turning data into game-changing insights! Reporting to the Senior Manager of Marketing Operations, you’ll work side by side with Demand Gen, Sales, and Finance to unlock new opportunities, optimize performance, and fuel pipeline growth. If you love diving into B2B marketing analytics, Domo BI, and Salesforce, and get a thrill from solving complex data puzzles, this role is built for you. You’ll play a key part in shaping strategy, fine-tuning attribution models, and making sure every marketing dollar works smarter.

How you'll add value:

Marketing Analytics & Performance Measurement: Develop and maintain marketing performance dashboards in Domo BI and Salesforce, ensuring real-time insights into pipeline impact, lead velocity, and conversion rates; track and analyze multi-touch attribution (MTA) using Salesforce and Marketo Measure (formerly Bizible) to assess marketing’s contribution to revenue; conduct deep-dive analysis on campaign effectiveness, pipeline trends, and ROI to optimize marketing spend and improve lead-to-customer conversion; automate data ingestion and transformation workflows in Domo, ensuring accurate and scalable reporting.

Lead Funnel & Attribution Modeling: Own lead funnel analytics, tracking progression from MQL to SQL, and aligning reporting with Sales and Marketing stakeholders; enhance and maintain attribution models (first touch, last touch, multi-touch) to measure campaign influence on closed-won deals; work with Marketing Operations to ensure accurate lead source tracking and attribution in Salesforce.

Data Integrity & CRM Management: Collaborate with RevOps and Marketing Ops to maintain clean, structured, and enriched data within Salesforce and Marketo; identify gaps in lead scoring and segmentation strategies to improve audience targeting and personalization; ensure data governance best practices are followed for campaign tracking, UTM structure, and reporting consistency.

Experimentation & Optimization: support A/B testing for ad campaigns, landing pages, and email marketing efforts, measuring statistical significance and impact; analyze paid media, ABM, and event performance to optimize budget allocation based on CAC and LTV; provide insights into account-based marketing (ABM) performance and intent data trends for Enterprise and Field Sales teams.

What you'll need to be successful in this role:

5-7 years of work experience in analytical/ quantitative roles

5+ years of experience in Marketing Analytics, Business Operations, or Revenue Operations in a B2B SaaS environment.

Expertise (and willingness to obtain certification) in Domo BI (or similar tools like Tableau, Looker, or Power BI), with experience in data visualization and ETL workflows.

Strong proficiency in Salesforce reporting, campaign tracking, and attribution modeling.

Hands-on experience with Marketo, HubSpot, or Pardot, with knowledge of lead management processes.

Advanced skills in SQL, Excel, and Google Sheets for marketing data analysis.

Experience working with UTM parameters, Google Analytics, and paid media analytics.

Strong understanding of multi-touch attribution (MTA), lead lifecycle reporting, and ABM analytics.

Ability to translate complex data into actionable marketing recommendations.

Experience collaborating with Sales, Marketing, and RevOps teams to align reporting and improve data accuracy.

Preferred Qualifications

Experience with Snowflake, BigQuery, or other cloud data warehouses.

Familiarity with LeanData, Drift, or 6sense for lead routing and intent data insights.

Python or R for marketing analytics (nice to have but not required).

Strong business acumen with a deep understanding of B2B marketing and demand generation strategies.

R365 Team Member Benefits & Compensation

This position has a salary range of $115,000-$120,000 per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$115,000 - $120,000 a year

#LI-CD1

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Senior Marketing Data Analyst to join their team. As the go-to expert for turning data into game-changing insights, you'll work with Demand Gen, Sales, and Finance to unlock new opportunities, optimize performance, and fuel pipeline growth. You'll develop and maintain marketing performance dashboards in Domo BI and Salesforce, track and analyze multi-touch attribution, conduct deep-dive analysis on campaign effectiveness, and automate data ingestion and transformation workflows. With 5-7 years of experience in analytical/quantitative roles and expertise in Domo BI, Salesforce, and Marketo, you'll play a key part in shaping strategy and making sure every marketing dollar works smarter. Restaurant365 offers a competitive salary range of $115,000-$120,000 per year, comprehensive medical benefits, 401k + matching, equity option grant, unlimited PTO, and company holidays. The company values innovation, teamwork, and continuous learning, and encourages all forward-thinkers to apply for this exciting opportunity.","Senior Marketing Data Analyst at Restaurant365: Develop & maintain marketing performance dashboards in Domo BI & Salesforce, track multi-touch attribution & campaign effectiveness.",[],"https://jobs.lever.co/restaurant365/c880b7f9-673a-4d67-9fd3-dbbb58f63467?utm_source=remoteliz.com","2025-02-19T08:56:13.125173-05:00",{"_855":2371,"_2053":2054,"_2055":2372,"_2057":89,"_2058":2373,"_2066":2374,"_13":2376,"_2074":2075,"_2076":2378,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2326,"_2085":2327,"_2087":2088,"_2089":2090,"_2003":2379,"_2098":2380,"_2100":2381,"_2102":2382,"_2104":2383,"_2111":2384,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2385,"_2118":2054},6702,"Outside Sales Rep - Indianapolis, IN",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2375],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2377],{"_16":841,"_18":842,"_20":843,"_22":-5,"_23":844,"_25":845,"_27":846,"_29":847,"_31":-5},"2025-02-12T00:28:23.468527-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

Position: Outside Sales Rep

Location: Remote (Indianapolis) - must reside in this area

Department: Sales Growth – Field Sales

Type: Full-Time / Remote

If you’re ready to bring your A-game to redefine the restaurant industry, Restaurant365 is your next big move. Apply now and become a key player in our exciting journey!

Why Restaurant365?

🔝Innovative Culture: Be part of a company that’s not just evolving but leading. We’re committed to staying at the forefront of the restaurant tech revolution.
🚀Career Growth: We're dedicated to your professional development. With us, you'll grow, learn, and reach new heights in your sales career.
💡Empowering Environment: Our culture is all about empowering our team members to deliver top-notch results and achieve their fullest potential.

What You'll Do

🌟Drive Results: Unleash your sales prowess by introducing our game-changing platform to restaurant groups with 1 to 8 locations. You'll be the catalyst for their operational and financial transformation.
🤝Build Connections: Forge strong relationships with key decision-makers in the restaurant industry. Your charisma and expertise will turn prospects into loyal clients.
📈Achieve Greatness: Crush your sales targets and set new benchmarks for success. Your drive and strategy will directly contribute to our mission of being “Best in Class.”
🌐Stay Ahead: Keep your finger on the pulse of industry trends and competitor moves. Your insights will shape our strategies and keep us ahead of the curve.

Who You Are

Sales Savvy: You have a track record of smashing sales goals and a knack for turning prospects into satisfied customers.
Relationship Builder: Your interpersonal skills are top-notch, and you excel at creating lasting connections.
Market Knowledge: You’re savvy about the restaurant industry and SaaS solutions, or ready to dive in and learn fast.

Compensation & Benefits

OTE: $156,000 - $181,000
The above range represents the expected salary for this position. The actual salary may vary based upon several factors, including, but not limited to: relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive Benefits: 100% paid medical benefits for employees.
Retirement Plan: 401k with matching.
Equity: Equity Option Grant.
Time Off: Unlimited PTO + Company holidays.
Wellness: Wellness initiatives to support your overall well-being.

#LI-JZ1

Apply for this job

","We are seeking a proactive and driven Outside Sales Rep to join Restaurant365's team in Indianapolis, IN. As an Outside Sales Rep, you will drive results by introducing our game-changing platform to restaurant groups with 1 to 8 locations, build strong relationships with key decision-makers, and achieve greatness by crushing sales targets. You will be part of a company that values innovation, career growth, and empowering its team members to deliver top-notch results. With a competitive salary range of $156,000 - $181,000 and comprehensive benefits, you will have the opportunity to thrive in a fast-growing company. If you are ready to bring your A-game to redefine the restaurant industry, apply now and become a key player in our exciting journey! Our culture is all about empowering our team members to deliver top-notch results and achieve their fullest potential. We're committed to staying at the forefront of the restaurant tech revolution and dedicated to your professional development. With flexible remote work options, you will have the freedom to succeed in this role.","Outside Sales Rep for Restaurant365, driving sales growth through innovative platform introductions and building strong relationships with key decision-makers.",[],"https://jobs.lever.co/restaurant365/d7ab0721-7966-48e4-9723-fce5e1b712bf?utm_source=remoteliz.com","2025-02-12T00:28:23.470289-05:00",{"_855":2387,"_2053":2054,"_2055":2388,"_2057":89,"_2058":2389,"_2066":2390,"_13":2392,"_2074":2075,"_2076":2394,"_2078":2075,"_2079":2080,"_2081":2010,"_2083":2395,"_2085":2395,"_2087":2088,"_2089":2090,"_2003":2396,"_2098":2397,"_2100":2398,"_2102":2399,"_2104":-5,"_2111":2400,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2401,"_2118":2054},5130,"VP - Customer Strategy & Operations",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2391],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2393],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:11:07.684824-05:00",0,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

As Vice President of Customer Strategy and Operations, you will work hand in hand and report directly to the Chief Customer Officer (CCO). As a trusted partner and advisor, this role will support the CCO both strategically and operationally ensuring an operational rigor and rhythm for the CS organization, including programs, metrics, systems, and technologies. The role will develop and drive strategic priorities that support and drive execution of initiatives that impact the business. This role requires leadership experience in cross-functional and collaborative work environments to ensure success in this dynamic, high-impact position, including managing a team of operational resources that will support the day-to-day business.

Because of our rapid growth and entrepreneurial culture, you will need to be highly adaptable, an assertive thinker and demonstrate high levels of ownership. This role requires being proactive and anticipating, recommending and influencing capabilities. The ability to collaborate, influence, consult, and communicate effectively, both verbal and written, is critical to success.

How you'll add value:

Strategic Planning: Reshape the CS strategic business planning process in support of our transformation and that of our customers and partners. Lead initiatives and work with the CS leadership team to support and inform decisions related to annual planning, investment strategy, program management and key initiatives that enable insights and decision-making velocity. Track progress against execution of key strategic goals and keep the leadership team aligned to these.

Scale Business Operations: Identify, map and support the implementation and management of processes and systems to drive better scale for CS business operations. Partner with other members of the CS leadership team to set and lead priorities, proactively suggest, define, launch, and drive operational initiatives. Lead cross-functional initiatives across multiple business functions to solve for these identified opportunities (IT/Systems, Product and/or Finance) - communicate progress, identify potential roadblocks and align on follow-on actions needed to ensure execution of established priorities.

Reporting and Insights: Put in a strategy for assessing and articulating CS performance and results. Work with the leaders to align on the business metrics that matter. Develop CS performance dashboards, coordinate reporting of metrics and analytics, review and analyze data to identify trends and recommend solutions to drive higher impact.

Services Product Management: Together with the services and support leaders, establish a services product management function that develops, launches and manages key service and support offerings that offer customers the capabilities required to be successful with R365 applications. Partnering with Marketing and enablement to ensure field and customer readiness.

Proxy Representative: Attend and take part in meetings when CCO is unavailable; help progress decision making and call-to-action; report back when acting as a proxy, action follow-ups; anticipate areas where CS could provide value; anticipate the need for information to be collected from other functions.

Strategy, Design and Running of Meeting Cadences: drive CS leadership team weekly meetings, All-Hands, QBR’s; lead staff meetings, and strategy sessions; work across teams to drive preparation for and lead quarterly operating review meetings (e.g., QBR, etc.); put in place a Comms- change strategy for CS – internal and external comms; CS newsletters, key announcements to CS teams and sales ecosystem. Work closely with internal communications and marketing to ensure execution; support with executive communication.

Budget Planning and Management: Partner with finance and CS leadership on operating budget planning across the organization.

Team Leadership: Lead a team of operations resources; offering a supportive and rigorous environment for success.

What you'll need to be successful in this role:

10+ years of GTM operations business experience.

5+ years of experience in project and/or program management.

Demonstrated senior-level leadership experience in business strategy, operations, and leading change at scale. Prior experience as Chief of Staff, Strategic Advisor, or GTM operations leader preferred.

Demonstrated success defining and implementing new-state strategies and programs.

Consistent record of accomplishment of delivering results with large-scale, cross-functional projects and leading multiple complex projects simultaneously.

Demonstrated leadership in driving senior- level cross-functional operational planning and business reviews that are effective in managing execution to plans.

Ability to influence at all levels including senior exec-level decision making.

Strategic thinking ability to connect the dots across teams, insights, and initiatives.

Exceptional leadership and people management skills, with the ability to inspire, mentor, and develop high-performance teams.

Ability to build trust with senior leaders, external partners, and staff at all levels.

Confidence to challenge others on important issues and provide reasons and solutions.

High tolerance for ambiguity and the ability to create structure and execution plans where there were none while working in a fast-paced environment.

Proven strong EQ, positive energy, and organization savviness.

Excellent communicator, networker and relationship builder.

Strong quantitative skills combined with great attention to detail.

Ability to prioritize multiple time-sensitive workstreams and manage sensitive information with discretion.

A can-do positive and proactive attitude and enthusiasm for Restaurant365’s mission.

R365 Team Member Benefits & Perks

This position has a salary range of $196,000 - $255,000 / year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$196,000 - $255,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Vice President of Customer Strategy and Operations to lead the customer success team. The role involves developing strategic priorities, managing cross-functional teams, and driving business growth through operational rigor and rhythm. The ideal candidate has 10+ years of GTM operations experience, 5+ years of project management, and demonstrated senior-level leadership skills. They should be able to influence at all levels, think strategically, and lead high-performance teams. Restaurant365 offers a competitive salary range ($196k-$255k), comprehensive medical benefits, 401k matching, equity options, unlimited PTO, and company holidays.","Vice President of Customer Strategy and Operations role at Restaurant365, driving business growth through operational rigor and rhythm.","https://jobs.lever.co/restaurant365/6cdd138a-7a46-4b61-a60d-7b76c6bf60c3?utm_source=remoteliz.com","2025-02-06T10:39:25.846342-05:00",{"_855":2403,"_2053":2054,"_2055":2404,"_2057":89,"_2058":2405,"_2066":2406,"_13":2408,"_2074":2075,"_2076":2410,"_2078":2075,"_2079":2080,"_2081":2010,"_2083":2395,"_2085":2395,"_2087":2088,"_2089":2090,"_2003":2411,"_2098":2412,"_2100":2413,"_2102":2414,"_2104":-5,"_2111":2415,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2416,"_2118":2054},3987,"Product Manager - Payroll",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2407],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2409],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T12:56:25.664684-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Product Manager, Payroll will oversee the R365 Payroll products and collaborate closely with other Product Managers to drive our payroll strategy within Restaurant365. In this role, you will join a dynamic team of enthusiastic and creative product managers, UX designers, and developers dedicated to enhancing restaurant payroll capabilities within the Restaurant365 All-in-One platform. Your mission will be to empower restaurants to thrive by ensuring compliance, managing costs, and saving time through streamlined payroll processes—from Punch to Paycheck. You will engage with internal partners, clients, and subject matter experts throughout the entire product lifecycle, including problem definition, design, research, launch, and adoption. Your efforts will help simplify payroll management, making it easier for our clients to focus on what they do best: running their restaurants.

How you'll add value:

Drive, develop, and maintain the payroll product roadmap in alignment with the strategic product direction
Ensure alignment between product vision, business objectives, and the strategic roadmap to deliver key outcomes
Conduct industry research by engaging directly with clients, prospects, implementation partners and internal SMEs to identify and address business challenges
Stay informed about new and upcoming Payroll & Tax regulations, ensuring compliance updates for the product and finding straightforward solutions to help users remain compliant
Collaborate effectively with the Product, UX, Engineering teams to bring features from concept to live products
Act as a subject matter expert during go-to-market activities for new feature launches
Monitor product performance postlaunch using a data-driven approach and customer feedback to identify opportunities for improvement and enhancements
Present new product features at company broadcasts, sharing insights and updates with the broader team
Embrace constructive feedback with an open mindset, using it to iterate and improve the product
Perform other duties as assigned
Occasional travel may be required

What you'll need to be successful in this role:

5+ years of Product Management experience in B2B SaaS software
3+ years of Payroll domain and product experience 
Exceptional oral and written communication skills with a track record of presenting strategies to executive leadership and product capabilities to key stakeholders and customers
Self-starter that flourishes across multiple projects in fast-paced, collaborative work environment while meeting tight deadlines
Experience with go to market best practices
 Experience collecting, synthesizing, and prioritizing product input from multiple sources (customers, leaders, competitors, partners) and putting this at the center of conceptualization, design, story creation and execution
Strong analytical and problem-solving abilities with a bias towards making data driven decisions
 Must be self-motivated, resilient, outcome focus, customer oriented with a builder mindset

PREFERRED QUALIFICATIONS

Agile Methodology experience
Well versed in HCM industry with primary focus on HR and Payroll
Experience working in a restaurant is ideal
MBA or Advanced degree

R365 Team Member Benefits & Perks

This position has a salary range of $120,800 - $151,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#LI-CD1

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Product Manager for Payroll to oversee the R365 Payroll products. The role involves driving payroll strategy, collaborating with internal partners, clients, and subject matter experts, and ensuring compliance and cost savings through streamlined processes. As a key member of the product team, you will engage in problem definition, design, research, launch, and adoption. Your mission is to empower restaurants to thrive by simplifying payroll management. The ideal candidate has 5+ years of Product Management experience in B2B SaaS software, 3+ years of Payroll domain and product experience, and exceptional communication skills. You will work with a dynamic team to enhance restaurant payroll capabilities within the Restaurant365 All-in-One platform. The role offers a salary range of $120,800 - $151,000 per year, comprehensive medical benefits, 401k + matching, equity option grant, unlimited PTO, and company holidays. Restaurant365 is an Equal Opportunity Employer and encourages forward-thinkers to apply.","Restaurant365 Product Manager Payroll: Drive payroll strategy, collaborate with internal partners & clients, ensure compliance & cost savings through streamlined processes.","https://jobs.lever.co/restaurant365/de6a6e2a-b760-480d-a91e-be2b3e19013c?utm_source=remoteliz.com","2025-02-09T11:02:59.07894-05:00",{"_855":2418,"_2053":2054,"_2055":2419,"_2057":89,"_2058":2420,"_2066":2421,"_13":2423,"_2074":2075,"_2076":2425,"_2078":2075,"_2079":2080,"_2081":2010,"_2083":2395,"_2085":2395,"_2087":2088,"_2089":2090,"_2003":2426,"_2098":2427,"_2100":2428,"_2102":2429,"_2104":-5,"_2111":2430,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2431,"_2118":2054},3980,"Implementation Project Manager",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2422],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2424],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T12:56:10.937389-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Project Manager (PM) will manage internal and external resources to successfully deliver service engagements on time, in scope, and on budget. This role is a balance of independent work, owning and developing multiple new accounts at a time, managing client expectations, and driving continuous improvement. The PM will partner with Implementation Managers, Integration teams, Sales counterparts, Product, and other Customer Success team members to help clients onboard and grow. The PM, Enterprise Implementation, will work with both Brands at the Enterprise level and clients whose size places them in the Enterprise category.

A successful PM has a consultative mindset and will apply best practices and solutions to each client based on their individual business processes and goals. The PM is instrumental in developing roll-out strategies, managing resources, and executing against their project plan to fulfill the project scope. The PM will deliver industry, technology and change management thought leadership while encompassing R365 core values: Solve Problems – Together, Share Positive Vibes, Love Good Food, and Relentlessly Seek Greatness.

Our Implementation team is solely focused on ensuring clients are well supported, educated, and fully adopted on our platform. To build successful relationships with our team and clients, client onsite travel and company event travel may be required up to 25% of the time.

How you'll add value:

Project coordination and resource management: Act as the primary liaison between Enterprise clients and internal teams, facilitating the project flow using Agile methodologies while efficiently managing resources, achieving customer go live dates, staying within project scope, and evaluating project timelines to meet objectives. 
Client engagement and communication: Directly engage with Enterprise clients to understand their operational needs, ensure access to necessary resources and support, and foster strong relationships and high satisfaction levels. 
Documentation and knowledge sharing: Maintain comprehensive documentation ensuring all stakeholders, internal and external, are informed of project progress, supporting continuous learning and process improvement.  
Quality assurance and performance monitoring: Focus on key performance indicators such as Time to First Value (TTFV) and client satisfaction, utilizing data to report on project outcomes and drive improvements. Collaborate with Product teams to ensure software meets quality standards and client expectations. 
Remote collaboration: Ensure communication and project management practices are optimized for remote engagements, providing the highest level of support through diligent and proactive communication. 
Continuous Improvement: Seek feedback and updates on software and industry developments to enhance the implementation process, creating templates to ensure standardization where possible. Develop working knowledge of product offerings, and a deep understanding of business model, services, emerging technologies, and Implementation best practices. 
Risk Management: Proactively identify and mitigate potential risks, implementing lessons learned to minimize future escalations. 
Escalation Handling & Client Relationship Management: Serve as the first point of contact for escalations, employing problem-solving skills to resolve conflicts efficiently. Build and maintain positive client relationships, turning challenges into opportunities for satisfaction and trust in Restaurant 365.

What you'll need to be successful in this role:

5-7 years of experience in software implementation, project management, or services deployment in a SaaS environment (preferred experience in project management related to restaurant/hospitality industry and organizational change-management consulting). 
A history of servicing large, complex organizations with complex tech stacks, including working with Fortune 500 brands and Enterprise projects. 
Strong organizational, communication, and leadership skills, with the ability to manage multiple Enterprise projects simultaneously. 
Technical proficiency with project management software. 
Successful candidates are innovative, persuasive, and creative, with a genuine curiosity in their clients’ business. 
Goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change. 
Strong empathy for customers AND passion for project management and organization.

PREFERRED QUALIFICATIONS 

Professional certification in Project Management (e.g., PMP). 
Experience with Agile project management methodologies. 
Bachelor’s degree in Business Administration, Hospitality Management, or related field. 
A background in accounting or familiarity with accounting principles is advantageous. 
Previous experience with Restaurant 365 software or similar platforms.

R365 Team Member Benefits & Compensation

This position has a salary range of $98,000-$122,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$98,000 - $122,000 a year

#LI-LH1

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking a Project Manager (PM) to manage internal and external resources for successful service engagements. The PM will partner with Implementation Managers, Integration teams, Sales counterparts, Product, and Customer Success team members to deliver projects on time, in scope, and on budget. Key responsibilities include project coordination, resource management, client engagement, documentation, quality assurance, remote collaboration, continuous improvement, risk management, escalation handling, and client relationship management. The ideal candidate has 5-7 years of experience in software implementation, project management, or services deployment in a SaaS environment, with strong organizational, communication, and leadership skills. Remote work options are available, and the position offers comprehensive benefits, including medical benefits, 401k matching, equity option grant, unlimited PTO, and company holidays.","Restaurant365 Project Manager: Manage internal & external resources for successful service engagements, partner with teams to deliver projects on time, in scope, and on budget.","https://jobs.lever.co/restaurant365/0457d45b-c7fd-4dea-895d-4d5bfe11e184?utm_source=remoteliz.com","2025-02-09T11:10:06.663264-05:00",{"_855":2433,"_2053":2054,"_2055":2434,"_2057":89,"_2058":2435,"_2066":2436,"_13":2438,"_2074":2075,"_2076":2440,"_2078":2075,"_2079":2080,"_2081":2010,"_2083":2395,"_2085":2395,"_2087":2088,"_2089":2090,"_2003":2441,"_2098":2442,"_2100":2443,"_2102":2444,"_2104":-5,"_2111":2445,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2446,"_2118":2054},3979,"Manager - Software Engineering",{"_16":89,"_18":2301,"_20":2301,"_22":-5,"_2061":2019,"_2062":-5,"_2063":2064,"_2065":2018},[2437],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2439],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T12:56:09.274418-05:00",{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

How you'll add value:

Lead one or more teams of software engineers
Lead one or more projects or initiatives determined by the Product Team
Provide mentorship and guidance to team members to achieve highest levels of quality and productivity
Collaborate with QA and Product teams to release software in a predictable cadence
Quickly become an expert on the product architecture and workflows
Design and develop enterprise level multi-tiered software using Microsoft and open-source technologies
Drive architectural changes (microservices, cloud initiatives, etc.)
Provide production support and troubleshooting
Set up goals, review progress, and discuss career advancement with team members
Communicate issues or project details effectively with direct reports, peers, and managers
Perform other software development and management-related duties
Ability to coach and mentor engineers in an Agile development environment
Other duties as assigned.

What you'll need to be successful in this role:

BS/MS in Computer Science or 2+ years of equivalent experience
In addition to 10+ years in an engineering position creating code-based solutions and tools
Expert in C#
Expert with SQL databases
Expert with enterprise software
Expert with cloud computing and/or mobile applications
Expert in working with APIs
Expert in with distributed version-control systems i.e. Git
Expert in troubleshooting and diagnosing issues
Expert in Agile development concepts
Experience with client-side frameworks and technologies i.e. React, Angular and Bootstrap
Occasional travel required

R365 Team Member Benefits & Perks

This position has a salary range of $132,000 - $198,000 / year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$132,000 - $198,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is seeking an Engineering Manager to lead the technical direction and process of the Engineering department. The ideal candidate will have expertise in C#, SQL databases, enterprise software, cloud computing, and Agile development concepts. They will be responsible for building and mentoring a team of software engineers, providing mentorship and guidance to achieve highest levels of quality and productivity. The Engineering Manager will also collaborate with QA and Product teams to release software in a predictable cadence and drive architectural changes. Restaurant365 offers a competitive salary range of $132,000 - $198,000 per year, comprehensive medical benefits, 401k matching, and equity options. The company values its team members' skills and experience, aiming for equitable pay practices.","Engineering Manager at Restaurant365 leads software engineering teams, drives architectural changes, and collaborates with QA & Product teams to deliver high-quality software solutions.","https://jobs.lever.co/restaurant365/3e0ed7ea-2a9c-48f6-b65e-812d981a7f25?utm_source=remoteliz.com","2025-02-09T11:10:56.917021-05:00",{"_855":2448,"_2053":2054,"_2055":2449,"_2057":113,"_2058":2450,"_2066":2452,"_13":2454,"_2074":2075,"_2076":2456,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2457,"_2085":2458,"_2087":2088,"_2089":2090,"_2003":2459,"_2098":2460,"_2100":2461,"_2102":2462,"_2104":2463,"_2111":2465,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2466,"_2118":2054},1803,"Product Manager - Employee Training",{"_16":113,"_18":2451,"_20":2451,"_22":-5,"_2061":2038,"_2062":-5,"_2063":2064,"_2065":2037},"2025-01-16T10:29:52.043245-05:00",[2453],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2455],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:26:47.467438-05:00",99000,139000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

We are excited to bring on a Product Manager of Employee Training to our team. This is the perfect opportunity for someone passionate about employee development and training solutions to take an active role in innovating a scalable training product for the restaurant industry. Effective communication of your product’s roadmap is key to your success in this role. This position is ideal for someone with SaaS product management experience and a deep understanding of employee training in the context of restaurant operations, ready to drive the future of our R365 Employee Training Product.

How you'll add value:

Own and manage the Employee Training module of the product.
Drive, develop, and maintain the product’s training roadmap.
Collaborate with cross-functional teams to prioritize and define training features, enhancements, and optimizations.
Select, design, and write user stories, ensuring a clear, effective, and engaging training experience for restaurant employees.
Conduct customer interviews and gather feedback to inform product decisions and ensure that the training platform meets the needs of both restaurant operators and employees.
Collaborate with the Product Marketing team to present new training features at company broadcasts and to customers.
Ensure the product’s alignment with broader Restaurant365 initiatives to improve operational efficiency and employee performance in restaurants.
Perform other duties as assigned.
Occasional travel may be required.

What you'll need to be successful in this role:

Experience in employee training or learning management systems (LMS).
Strong communication skills and the ability to work collaboratively with both technical and non-technical teams.
Solid analytical skills with an ability to interpret feedback and data to prioritize features.
Familiarity with tech-savvy solutions that enhance employee development and operational efficiency.
Ability to manage multiple priorities and meet tight deadlines in a fast-paced, dynamic environment.
Agile Methodology experience a plus.
A background in SaaS product management and understanding of the restaurant industry's operational challenges is highly desirable.

R365 Team Member Benefits & Perks

This position has a salary range of $99,000 - $139,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$99,000 - $139,000 a year

#LI-CD1

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. As the Product Manager of Employee Training, you will lead the development and management of our Employee Training module, driving innovation in scalable training solutions tailored to the restaurant sector. You'll collaborate with cross-functional teams to define features, gather customer feedback, and ensure alignment with broader company goals. This role requires experience in SaaS product management, understanding of employee training in restaurants, and a passion for enhancing operational efficiency through technology.","Lead the development of Restaurant365's Employee Training module, driving scalable solutions for restaurant operations. Collaborate with teams to define features and ensure alignment with company goals.",[2259,2464,2108,2109,2110],"401k with matching","https://jobs.lever.co/restaurant365/c492111b-dd07-4adc-9c28-fcebd68c0cee?utm_source=remoteliz.com","2025-01-28T12:10:02.612695-05:00",{"_855":2468,"_2053":2054,"_2055":2469,"_2057":121,"_2058":2470,"_2066":2472,"_13":2474,"_2074":2075,"_2076":2476,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2477,"_2085":2129,"_2087":2088,"_2089":2090,"_2003":2478,"_2098":2479,"_2100":2480,"_2102":2481,"_2104":2482,"_2111":2483,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2484,"_2118":2054},4260,"Manager, Data Engineering",{"_16":121,"_18":2471,"_20":2471,"_22":-5,"_2061":2029,"_2062":-5,"_2063":2064,"_2065":2028},"2025-01-16T10:29:52.045255-05:00",[2473],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2475],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:13:19.1841-05:00",165000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

As the Manager, Data Engineering you'll be an integral leader of our dynamic internal-facing Data & Analytics team, responsible for driving data-informed decision-making across the organization. You'll work closely with cross-functional stakeholders to gather and analyze business requirements and turn them into high-impact data products for Restaurant365while also mentoring Data Engineers and Analytics Engineers, both onshore and offshore. You’ll collaborate with all levels of the organization across all functions. If you're driven, accountable, empathetic, and love good food, we'd love to have you join our team.

How you'll add value:

People Management: manage the Data and Analytics Engineering team to provide priorities, scope, and timelines, overseeing quality of work, goal setting and performance reviews; guide a new team from storming to performing; mentor and train members of the team in data warehouse design, pipeline development, and orchestration best practices.

Data Architecture & Product Management: collaborate with executives, business leaders, and cross-functional teams to understand their data needs and strategic objectives; translate data needs and strategic objectives into technical requirements and architectural diagrams for data warehouse design, pipeline development, and reverse ETL to other IT systems; create documentation for reference, process, and results; establish process to receive feedback on implemented projects to ensure the anticipated value creation is achieved; drive the concept of data as a product by applying product thinking into datasets; stay up to date with industry trends and emerging technologies in data and analytics engineering and evaluate their potential impact on the business.

Project Management: work with the Enterprise Technology & Data leadership team to translate data needs and strategic objectives into a larger Insights roadmap, which includes Business Intelligence and Data Science & Machine Learning; create project plans for larger initiatives; lead multiple large scale, high impact projects that are transformational for users; manage the Enterprise Data Warehouse (EDW) Agile scrum team; deliver and report on quarterly OKRs.
Stakeholder Engagement: act as a trusted advisor, guiding how data can be leveraged to achieve business outcomes; establish and nurture strong stakeholder relationship built on trust, delivery, and support; establish SLAs, metrics, objectives and success criteria for the team and guide the team in achieving business needs; communicate complex ideas and concepts to non-technical peers and customers.

Other: other duties as assigned, including hands-on technical work as needed to support the team in hitting deadlines; occasional travel may be required.

What you'll need to be successful in this role:

3-5 years of formal people manager experience leading teams of 3+

1+ years of experience leading offshore resources

8+ years in data and/or engineering (data engineering, analytics engineering, software engineering, etc.)

1+ years of SaaS industry experience required

Strong working experience with Business Intelligence and Analytics teams; Data Science & Machine Learning is a plus

Exemplary analytical problem-solving skills, and knowledge of data engineering tools (I.e. GCP, dbt, Fivetran, Census, Apache Airflow)

Advanced knowledge of SQL and Python

Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels of the organization

Strong attention to detail and excellent written/verbal communication skills
Intrinsically motivated to achieve goals, deliver on tasks without reminders, and be very responsive in a remote environment

R365 Team Member Benefits & Perks

This position has a salary range of $165,000-$198,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$165,000 - $197,998 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

","At Restaurant365, we're a SaaS company disrupting the restaurant industry with our cloud-based platform for accounting and back-office operations. As the Manager, Data Engineering, you'll lead our dynamic internal-facing team, driving data-informed decisions across the organization. You'll work closely with cross-functional stakeholders to create high-impact data products while mentoring your team both onshore and offshore. We offer a salary range of $165k-$198k per year along with comprehensive benefits including medical coverage, 401k matching, equity options, unlimited PTO, wellness initiatives, and more. Join us to help shape the future of restaurant operations with innovative data solutions.","Lead Restaurant365's Data Engineering team, driving impactful data products for a SaaS platform in the restaurant industry. Manage cross-functional projects, mentor team members, and leverage advanced tools like GCP, dbt, Fivetran, and Apache Airflow to enhance business outcomes.",[2135,2107,2108,2109,2110],"https://jobs.lever.co/restaurant365/3fecc04d-54e9-43d4-bd62-9c3c7babffcf?utm_source=remoteliz.com","2025-01-28T14:21:09.335634-05:00",{"_855":2486,"_2053":2054,"_2055":2487,"_2057":121,"_2058":2488,"_2066":2489,"_13":2491,"_2074":2075,"_2076":2493,"_2078":2075,"_2079":2080,"_2081":2082,"_2083":2194,"_2085":2494,"_2087":2088,"_2089":2090,"_2003":2495,"_2098":2496,"_2100":2497,"_2102":2498,"_2104":2499,"_2111":2501,"_2113":-5,"_2114":2010,"_2115":2010,"_2116":2010,"_20":2502,"_2118":2054},1947,"Technical Writer",{"_16":121,"_18":2471,"_20":2471,"_22":-5,"_2061":2029,"_2062":-5,"_2063":2064,"_2065":2028},[2490],{"_16":17,"_18":2069,"_20":2069,"_22":-5,"_23":2070,"_25":2071,"_31":-5},[2492],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:32:51.714324-05:00",95000,{"_855":2090,"_2053":2092,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2093":2094,"_2062":-5,"_2013":-5,"_2095":2049,"_2096":2075,"_2097":2010},"

The Technical Writer is responsible for producing product documentation (both customer facing and internal) and other product training related materials/deliverables (tooltips, help menus, help text, etc.).

How you'll add value:

Create, update, and maintain existing documentation using technical writing skills, photo editing (SnagIt), writing HTML, and content management system (Doc360).
Work with Product Managers to create and update documentation for product changes and new features.
Work with Product Managers and Designers to review in-product terms and wording (labels, tooltips, help text, etc.).
Create, update, and maintain FAQs, step-by-step guides, and troubleshooting articles to answer common customer support questions.
Manage updates and revisions to documentation in a timely manner.
Analyze existing documentation to maintain continuity of style and content.
Regularly meet with and work with different business units to produce documentation, training materials, and customer communications.
Maintain in-product help menus.
Track and analyze article feedback, search analytics, and article view analytics to make article updates and provide regular analytics reports.
Gain a “pulse of the customer’s needs” by working with our world class Support team and Implementation teams on a regular basis.
Work with Instructional Designers and SMEs to review instructional video scripts.
Plan, develop, organize, write, and edit operational procedures.
Assist team members and customers with an attitude of positivity and helpfulness.
Other duties as assigned.
Occasional travel may be required.

What you'll need to be successful in this role:

Proven experience working in a technical writing position.
Excellent written and verbal communication skills.
Strong attention to detail with ability to write in explanatory and procedural styles for multiple audiences.
Ability to capture, craft, edit, modify, and publish images/gifs to support written documentation.
Ability to work on your own or with a team to reach established goals and metrics.
Experience in SAAS, accounting, payroll, and/or restaurants.
Proficiencies in Microsoft Office Suite, help authoring solutions, Confluence, and/or Jira.
Bilingual (English and Spanish) is a plus.

R365 Team Member Benefits & Compensation

This position has a salary range of $75,000-$95,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

#BI-Remote

$75,000 - $88,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

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