About Vercel:

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Are you passionate about creating presentations that captivate and inspire? As a Communications / Presentation Designer, you’ll leverage your expertise in tools like PowerPoint, Figma, Keynote, and Google Slides to craft impactful visual narratives that resonate with audiences from intimate strategy meetings to high-profile main stage corporate events. This role calls for someone who excels at managing the full lifecycle of presentation projects—from initial concept to final delivery—while collaborating with diverse stakeholders, including top-level executives. Make your mark in the B2B SaaS industry by transforming complex concepts into dynamic visuals, and driving the evolution of presentation design.

This role will report to the Director of Creative Design on our Creative/Brand team and will be Remote (U.S. based)

What You Will Do:

End-to-End Project Management: Lead the full lifecycle of presentation design projects, ensuring timely delivery and alignment with objectives and brand guidelines.
Create Compelling Presentations: Design visually stunning slide decks that combine storytelling and data visualization to effectively communicate key messages.
Maintain Brand Consistency: Ensure all presentation materials align with the company’s branding and visual identity.
Customize for Stakeholders: Collaborate with speakers to tailor visuals to their presentation styles and specific needs.
Integrate Multimedia: Enhance presentations with animations, videos, and other interactive elements to maximize audience engagement.
Visualize Complex Ideas: Research and translate intricate concepts into clear, engaging visuals that resonate with the target audience.
Develop Templates: Design and maintain branded presentation templates across tools like PowerPoint, Figma, and Keynote for easy stakeholder use.
Iterate and Refine: Revise materials based on feedback, ensuring polished and professional results for final delivery.
Support Key Events: Design high-impact visuals for corporate events, product launches, and executive-level meetings.

About You:

4+ years in visual communication or multimedia design
Expert proficiency in Google Slides, Keynote, PowerPoint and Figma slides
Experience with multimedia elements like audio, video, and animations
Experience in developing visuals for B2B SaaS products or services
Capacity to research and precisely translate complex information into visual narratives
Adept at customizing presentations to align with speaker styles and themes
Proven track record of designing high-impact presentations for main stage corporate events, as well as smaller scale presentations
History of effective collaboration with C-suite executives on presentation projects
Portfolio demonstrating a range of presentation work across different themes and audiences
Evidence of successful project management from conception to delivery of presentation materials
Accomplishments in maintaining brand integrity across all visual presentation initiatives
Proven track record of building and maintaining on brand self-serve templates for stakeholder use

Bonus If You:

Have motion graphic skills, are able to flex in and out of smaller brand design projects when time allows.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $140,000-$180,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

#LI-LC1

","jobSummary","At Vercel, we're looking for a Communications / Presentation Designer to create impactful visual narratives. You'll manage the full lifecycle of presentation projects, from concept to delivery, using tools like PowerPoint and Figma. Your role involves designing visually stunning slide decks that combine storytelling and data visualization, ensuring brand consistency across all materials. You'll collaborate with top-level executives to tailor presentations and integrate multimedia elements for maximum engagement. This is a remote position offering great compensation, flexible time off, and opportunities for growth.","metaDesc","Design compelling presentation visuals using tools like PowerPoint and Figma, manage end-to-end projects, ensure brand consistency, and create dynamic content for various audiences at Vercel.","benefits",[2112,2113,2114,2115,2116,2117],"Great compensation package and stock options","Inclusive Healthcare Package","Learn and Grow - mentorship and events for networking and skills development","Flexible Time Off with 4 weeks vacation recommendation","Remote Friendly work environment","WFH budget for setting up workspace","applicationUrl","https://job-boards.greenhouse.io/vercel/jobs/5383465004?utm_source=remoteliz.com","skills","Source","ExternalID","ExternalURL","2025-01-31T05:36:54.372795-05:00","lastCheckAt",{"_855":2127,"_2059":2060,"_2061":2128,"_2063":17,"_2064":2129,"_2072":2130,"_13":2132,"_2080":2081,"_2082":2134,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2135,"_2091":2136,"_2093":2094,"_2095":2096,"_2003":2137,"_2104":2138,"_2106":2139,"_2108":2140,"_2110":2141,"_2118":2144,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2145,"_2125":2060},4290,"Senior Product Designer",{"_16":17,"_18":2066,"_20":2066,"_22":-5,"_2067":2029,"_2068":-5,"_2069":2070,"_2071":2028},[2131],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2133],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:14:16.073625-05:00",163000,228000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel is looking for an experienced Senior Product Design to join the team. In this role, you will be working across our entire product, talking to customers, supporting design initiatives, and creating thoughtful, systems-based solutions.

The design team at Vercel is comprised of talented, thoughtful humans working to solve challenges that are unique, complex, and nuanced—just like the web.

Designers at Vercel have broad creative license, and the freedom to create and lead new, design-driven projects. If you are a craft-focused designer who gets excited about the possibility of addressing customer needs, and elevating the experience of the Vercel product, then this might be the right role for you.

What You Will Do:

Report to our Director of Product Design and help Vercel further its core product and enter new markets through design and engineering partnership.
Contribute to the design process from gathering requirements, and delivering visual specifications, to overseeing implementation.
Set the creative bar for evolving design projects.
Establish guidelines and ensure they are enforced.
Collaborate with growth, content, and engineering teams, across the full customer lifecycle.
Create, and iterate flows, prototypes, and high-fidelity visuals (including strategic decks and presentations).
Work closely with engineers and other partners to ensure a high-quality implementation.
Craft high quality work, inspire those around you, and help establish a design culture within the company.

About You:

4+ years of experience in product design
Excellent visual, verbal, UI, and interaction skills.
Well-rounded, comprehensive experience designing interactive products.
Passion to deliver customer delight.
Experience with frontend frameworks, developer tooling, and managed infrastructure.
Production code (React, Next.js) is a plus.
Animation experience is a plus.

What we value:

Passion for design and figuring out best-in-class solutions to UX, UI and interaction challenges.
Ability to think through complex interaction design.
Clear expression of ideas through comprehensive prototypes.
Experience with design systems and software engineering.
A great collaborative teammate capable of delivering and receiving feedback.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $163,000-$228,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

","Vercel is seeking a Senior Product Designer to lead design initiatives and create impactful solutions for their Frontend Cloud platform. The role involves collaborating with cross-functional teams, setting creative standards, and driving customer-centric designs. Vercel offers competitive compensation, remote flexibility, and opportunities for growth.","Join Vercel as a Senior Product Designer to shape the future of web experiences through innovative design solutions, collaboration with talented teams, and creating user-centered products that drive business success.",[2112,2113,2142,2143,2116,2117],"Learn and Grow opportunities with mentorship and events","Flexible Time Off policy","https://job-boards.greenhouse.io/vercel/jobs/5227493004?utm_source=remoteliz.com","2025-01-28T14:16:50.331213-05:00",{"_855":2147,"_2059":2060,"_2061":2148,"_2063":33,"_2064":2149,"_2072":2151,"_13":2153,"_2080":2081,"_2082":2155,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2157,"_2104":2158,"_2106":2159,"_2108":2160,"_2110":2161,"_2118":2167,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2168,"_2125":2060},4622,"Software Engineer - Accounts",{"_16":33,"_18":2150,"_20":2150,"_22":-5,"_2067":2041,"_2068":-5,"_2069":2070,"_2071":2040},"2025-01-07T11:01:27.276951-05:00",[2152],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2154],{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},"2025-01-31T04:38:35.563138-05:00",0,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We are seeking a Software Engineer specializing in Account Lifecycle and Access Management (IAM). In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems. Leveraging JavaScript/TypeScript, Node.js, SQL and NoSQL cloud-native databases, and AWS, you will develop innovative solutions for user, group, and membership management while ensuring the highest levels of security and reliability.

This role is ideal for a problem-solver who thrives in a collaborative, fast-paced environment and is excited by the opportunity to tackle complex challenges, scale distributed systems, and shape the future of IAM solutions on a robust AWS infrastructure. This role is remote based out of the UK, Germany or the Netherlands.

What You Will Do:

Enable us to deliver secure, reliable, and scalable services that exceed industry standards and customer expectations.
Collaborate with cross-functional teams to deliver large-scale projects with cross-team dependencies.
Collaborate with peer teams to deliver solutions that meet industry standards and customer expectations.
Maintain and operate services at high scale, participating in scheduled on-call rotations to ensure reliability.
Develop and maintain enterprise-grade IAM solutions, focusing on user, group, and membership management.
Implement identity synchronization and lifecycle management solutions using SCIM and other relevant standards.
Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes, etc.) to deliver scalable, high-availability applications.
Design and implement robust access control models using OAuth, OpenID Connect (OIDC), SAML 2.0, and other protocols.
Build and maintain high-quality enterprise software using TypeScript, REST APIs, and JSON.

About You:

3+ years of experience with IAM architectures and implementing cloud computing solutions (AWS preferred).
Proficiency in TypeScript/JavaScript, React, and Node.js.
Strong knowledge of security architecture, LDAP, Active Directory, SAML, SSO,, OAuth2, OpenID Connect and web protocols like XML, SOAP, JSON, and REST.
Familiarity with access control models such as RBAC, ABAC and ReBAC.
Enthusiasm to work with and learn more about Identity Protocols like OAuth2, OIDC, and SAML.
Experience with SQL.
Hands-on experience implementing identity lifecycle management solutions using SCIM.
Practical experience developing and improving applications written in Node.js.
Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

","Vercel is seeking a Software Engineer specializing in Account Lifecycle and Access Management (IAM). The role involves designing, building, and maintaining scalable, high-performance systems using JavaScript/TypeScript, Node.js, SQL, NoSQL databases, and AWS. Key responsibilities include developing IAM solutions for user, group, and membership management; implementing identity synchronization and lifecycle management with SCIM; working with Infrastructure as Code tools like Terraform and AWS CloudFormation; designing access control models using OAuth2, OpenID Connect, SAML 2.0; and building high-quality enterprise software with TypeScript and REST APIs. The role offers a competitive compensation package, inclusive healthcare, flexible vacation policy, remote-friendly work environment, and opportunities for growth.","Design and implement scalable IAM solutions at Vercel using JavaScript/TypeScript, Node.js, AWS, and industry-standard protocols like OAuth2 and OpenID Connect. Collaborate with cross-functional teams to deliver secure and reliable services while leveraging Infrastructure as Code tools.",[2162,2163,2164,2165,2166,2117],"Competitive compensation with equity","Inclusive healthcare package","Learn and grow opportunities including mentorship and events","Flexible vacation policy (4+ weeks)","Remote-friendly work environment","https://job-boards.greenhouse.io/vercel/jobs/5430088004?utm_source=remoteliz.com","2025-01-31T05:31:13.740793-05:00",{"_855":2170,"_2059":2060,"_2061":2171,"_2063":41,"_2064":2172,"_2072":2174,"_13":2176,"_2080":2081,"_2082":2178,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2179,"_2091":2180,"_2093":2094,"_2095":2096,"_2003":2181,"_2104":2182,"_2106":2183,"_2108":2184,"_2110":2185,"_2118":2190,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2191,"_2125":2060},502,"DX Engineer - Next.js",{"_16":41,"_18":2173,"_20":2173,"_22":-5,"_2067":2047,"_2068":-5,"_2069":2070,"_2071":2046},"2025-01-07T11:01:27.278196-05:00",[2175],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2177],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T10:31:46.266017-05:00",115000,170000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the role:

We are hiring a Developer Experience (DX) Engineer to help maintain and enhance the Next.js documentation site.

This role is ideal for someone who enjoys building with Next.js, even if they’re not an expert, and is passionate about writing and teaching others. You will help triage community issues, update and maintain documentation, and act as a public advocate for Next.js.

When applying, please include a writing sample that showcases your ability to explain technical concepts. This could be a blog post, tutorial, or documentation you’ve created. Applications without a writing sample will not be considered.

What you will do:

Maintain and update the Next.js documentation site content and codebase
Be a public builder - creating examples, demos and tutorials to teach developers about Next.js features and best practices.
Act as “customer zero” by ensuring documentation is aligned with real-world developer needs
Triage and address community issues related to the documentation
Review and refine documentation for clarity, technical accuracy, and adherence to the style guide
Collaborate with the Next.js core team to ensure the documentation accurately reflects and supports core features and real-world use cases.

About you:

You have experience building with Next.js, and while you don’t need to be an expert, you’re comfortable using it and can provide examples of your work.
You enjoy writing and have demonstrated this through blog posts, tutorials, or other forms of technical writing.
You have experience with frontend tools like TypeScript, MDX, Markdown, and Git.
You are passionate about sharing knowledge and helping others learn.

Benefits:

Inclusive Healthcare Package
Flexible and remote-friendly
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

The San Francisco, CA base pay range for this role is $115,000 -$170,000. This salary range is an estimate. Actual salary will be based on job related skills, experience, and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-Remote

","Vercel is seeking a Developer Experience Engineer to enhance the Next.js documentation. This role involves maintaining and updating documentation, creating educational content, and collaborating with the core team. Candidates should have experience with Next.js, strong writing skills, and knowledge of frontend tools. Benefits include healthcare, remote flexibility, mentorship, unlimited PTO, and equipment support.","Enhance Next.js documentation by maintaining content, creating tutorials, and ensuring alignment with developer needs. Collaborate with the core team to provide accurate and helpful resources for developers using Next.js.",[2113,2186,2187,2188,2189],"Flexible and remote-friendly","Learn and Grow - mentorship and events","Unlimited PTO","Gear and WFH budget","https://job-boards.greenhouse.io/vercel/jobs/5334854004?utm_source=remoteliz.com","2025-01-28T10:33:34.315599-05:00",{"_855":2193,"_2059":2060,"_2061":2194,"_2063":49,"_2064":2195,"_2072":2197,"_13":2199,"_2080":2081,"_2082":2201,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2202,"_2091":2203,"_2093":2094,"_2095":2096,"_2003":2204,"_2104":2205,"_2106":2206,"_2108":2207,"_2110":2208,"_2118":2212,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2213,"_2125":2060},4709,"Engineering Manager - Edge",{"_16":49,"_18":2196,"_20":2196,"_22":-5,"_2067":2032,"_2068":-5,"_2069":2070,"_2071":2031},"2025-01-07T11:01:27.279423-05:00",[2198],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2200],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-31T04:41:23.219272-05:00",192000,288000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the role:

The Edge Content team is building the right infrastructure such that the default way to build a web app is fast. We are looking for an Engineering Manager to grow the Edge Content team as it works with our framework partners (Next.js, SvelteKit, etc) to make the web faster.

What you will do:

Hold a high bar for technical work and teamwork.
Build rapport with each member of the team and support them as they level up their skills.
Occasionally review and write code to unblock the team.
Work closely with the tech leads to set roadmap.

About you:

Building and nurturing engineering teams sounds exciting!
You have build and operated globally distributed services at scale
People tell you that you communicate well.
You are comfortable with uncertainty.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $192,000-$288,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-PF1

","Vercel seeks an Engineering Manager to lead the Edge Content team in building infrastructure for fast web applications. The role involves working with framework partners like Next.js and SvelteKit to enhance web performance. Key responsibilities include setting a high technical bar, supporting team growth, collaborating with tech leads on roadmaps, and occasionally contributing to codebase. Benefits include competitive compensation, healthcare, learning opportunities, flexible time off, remote-friendly policies, and equipment support. The salary range is $192k-$288k annually, adjusted based on location.","Lead the Edge Content team at Vercel to build fast web infrastructure with framework partners like Next.js and SvelteKit. Manage technical excellence, team growth, and roadmap collaboration while enjoying great benefits including remote flexibility and competitive compensation.",[2112,2113,2209,2210,2116,2211],"Learn and Grow - mentorship and networking opportunities","Flexible Time Off (4+ weeks vacation)","WFH budget for equipment and workspace setup","https://job-boards.greenhouse.io/vercel/jobs/5386919004?utm_source=remoteliz.com","2025-01-31T05:18:30.161756-05:00",{"_855":2215,"_2059":2060,"_2061":2148,"_2063":49,"_2064":2216,"_2072":2217,"_13":2219,"_2080":2081,"_2082":2221,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2202,"_2091":2222,"_2093":2094,"_2095":2096,"_2003":2223,"_2104":2224,"_2106":2225,"_2108":2226,"_2110":2227,"_2118":2230,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2231,"_2125":2060},4593,{"_16":49,"_18":2196,"_20":2196,"_22":-5,"_2067":2032,"_2068":-5,"_2069":2070,"_2071":2031},[2218],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2220],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-31T04:37:31.491618-05:00",264000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

What You Will Do:

Enable us to deliver secure, reliable, and scalable services that exceed industry standards and customer expectations.
Collaborate with cross-functional teams to deliver large-scale projects with cross-team dependencies.
Collaborate with peer teams to deliver solutions that meet industry standards and customer expectations.
Maintain and operate services at high scale, participating in scheduled on-call rotations to ensure reliability.
Develop and maintain enterprise-grade IAM solutions, focusing on user, group, and membership management.
Implement identity synchronization and lifecycle management solutions using SCIM and other relevant standards.
Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes, etc.) to deliver scalable, high-availability applications.
Design and implement robust access control models using OAuth, OpenID Connect (OIDC), SAML 2.0, and other protocols.
Build and maintain high-quality enterprise software using TypeScript, REST APIs, and JSON.

About You:

3+ years of experience with IAM architectures and implementing cloud computing solutions (AWS preferred).
Proficiency in TypeScript/JavaScript, React, and Node.js.
Strong knowledge of security architecture, LDAP, Active Directory, SAML, SSO,, OAuth2, OpenID Connect and web protocols like XML, SOAP, JSON, and REST.
Familiarity with access control models such as RBAC, ABAC and ReBAC.
Enthusiasm to work with and learn more about Identity Protocols like OAuth2, OIDC, and SAML.
Experience with SQL.
Hands-on experience implementing identity lifecycle management solutions using SCIM.
Practical experience developing and improving applications written in Node.js.
Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $192,000-$264,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

","Vercel is seeking a Software Engineer specializing in Account Lifecycle and Access Management (IAM). The role involves designing, building, and maintaining scalable, high-performance systems using JavaScript/TypeScript, Node.js, SQL, NoSQL databases, and AWS. Key responsibilities include developing secure IAM solutions, implementing identity synchronization, working with Infrastructure as Code tools, and collaborating with cross-functional teams. Benefits include competitive compensation, healthcare package, learning opportunities, flexible time off, remote work options, and a WFH budget. The role is remote but prefers candidates in New York City or San Francisco.","Design and implement scalable IAM solutions using AWS, TypeScript, Node.js, and industry standards like OAuth, OIDC, SAML. Collaborate with teams to deliver secure, reliable services for Vercel's Frontend Cloud.",[2228,2113,2142,2229,2116,2117],"Competitive compensation package including equity","Flexible Time Off (4 weeks vacation per year)","https://job-boards.greenhouse.io/vercel/jobs/5431123004?utm_source=remoteliz.com","2025-01-31T05:36:00.458834-05:00",{"_855":2233,"_2059":2060,"_2061":2234,"_2063":57,"_2064":2235,"_2072":2237,"_13":2239,"_2080":2081,"_2082":2243,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2244,"_2104":2245,"_2106":2246,"_2108":2247,"_2110":2248,"_2118":2251,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2252,"_2125":2060},4995,"Senior Manager - Customer Success Engineering",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},"2025-01-07T11:01:27.280671-05:00",[2238],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2240,2241,2242],{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},{"_16":1897,"_18":1898,"_20":1899,"_22":-5,"_23":1900,"_25":1901,"_27":1902,"_29":1903,"_31":-5},"2025-02-03T03:08:10.405733-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We are seeking to hire a Senior Manager for our Customer Success Engineering (CSE) team in order to support the continued growth of the company. This role inherits an existing set of well documented processes, policies, and expectations, although there is considerable scope and expectation to re-evaluate these, and help take the CSE team to new heights by doing so. Experience working cross-functionally and aligning stakeholders at all levels of the business is therefore essential.

You will be given the opportunity to build out the team further where required and so hiring and planning experience is required - you would value building a high performing team that knows the balance between quality and quantity. You will focus on scaling and efficiency, identifying and implementing solutions that reduce the need for customers to contact support while empowering the team with the right tooling and process to dig deep quicker. You will understand the importance of growing a support team in such a way that it can maintain an exceptional customer experience while not scaling linearly with incoming cases - ambitious and bold ideas are strongly encouraged.

This role is fast paced and while regular office hours will suffice most of the time, you must be prepared for flexibility during busier times or when unexpected issues arise, as such, we utilize out of hours paging where required. You will have ample support from leadership at all times, alongside other CSE managers in alternate timezones. Ultimately, the desire to deliver exceptional customer experiences at scale is what will motivate you and help you and your team achieve success through a variety of means that you will have direct influence over.

What You Will Do:

Ensuring the delivery of an exceptional customer experience at scale.
Setting measurable goals to evaluate and consistently improve CSE team performance.
Handling escalated cases that arrive ad-hoc through various channels.
Working with the Product organization to provide feedback and implement solutions.
Engaging stakeholders at all levels of the business to drive cross-functional improvements.
Helping CSE’s with day to day performance, career planning, and growth.
Identifying opportunities for tooling to improve efficiency and quality of work.
Overseeing the communication of incidents to customers.
Leading by example and periodically demonstrate CSE best practices in the role.
Recruiting exceptional people that understand and are driven greatly by Vercel’s mission.
Recognizing trends, issue patterns, and proactively taking action to prevent further difficulty for customers.

About You:

Experience working with a globally distributed, technical support team.
Experience setting and managing KPI's and growth plans for team members.
Experience driving efficiencies and building teams that don’t scale linearly with case volume.
Desire to work cross-functionally, engaging closely with Product.
Desire to mentor direct reports and help them succeed in their growth.
Desire to empower your team, unblocking and helping them to prioritize.
Confident dealing with a fast-paced platform with regular changes.
Confident taking ownership of important decisions in the absence of leadership.
Confident making decisions that make long-term sense.
Ability to identify upstream concerns and represent the customer impact.
Ability to work autonomously with a reliance on asynchronous communication.
Ability to calmly handle pressurized situations at all times.
Technical knowledge within modern application development and deployment.

Bonus If You:

Are experienced in frontend development using React and Next.js.
Are experienced with AI solutions for support teams.
Have worked with a CDN on a regular basis.
Understand, and can communicate, matters regarding DNS.
Have created a custom CI/CD pipeline or CLI tool.
Have experience working with Enterprise applications at global scale.
Enjoy improving hiring processes for all involved, especially candidates.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

#LI-SP2

","Vercel is seeking a Senior Manager for their Customer Success Engineering team to support company growth. The role involves re-evaluating existing processes, building and scaling the team efficiently, improving customer experiences at scale, and collaborating with cross-functional teams. Key responsibilities include setting measurable goals, handling escalated cases, working with Product to implement solutions, mentoring team members, identifying tooling improvements, communicating incidents, leading by example, recruiting top talent, and recognizing trends to prevent issues. The ideal candidate has experience in managing technical support teams, setting KPIs, driving efficiencies, cross-functional collaboration, mentorship, empowering teams, handling fast-paced environments, making strategic decisions, identifying upstream concerns, working asynchronously, and possesses technical knowledge in application development and deployment.","Lead the Customer Success Engineering team at Vercel to deliver exceptional customer experiences. Drive team performance, implement solutions, mentor staff, and ensure efficient processes for scaling support without linear growth.",[2162,2163,2249,2250,2117],"Mentorship and growth opportunities","Flexible time off","https://job-boards.greenhouse.io/vercel/jobs/5427528004?utm_source=remoteliz.com","2025-02-03T03:28:42.466868-05:00",{"_855":2254,"_2059":2060,"_2061":2255,"_2063":57,"_2064":2256,"_2072":2257,"_13":2259,"_2080":2081,"_2082":2263,"_2084":2081,"_2085":2086,"_2087":2010,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2264,"_2104":2265,"_2106":2266,"_2108":2267,"_2110":2268,"_2118":2272,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2273,"_2125":2060},4991,"Senior Customer Success Engineer",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},[2258],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2260,2261,2262],{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},{"_16":1897,"_18":1898,"_20":1899,"_22":-5,"_23":1900,"_25":1901,"_27":1902,"_29":1903,"_31":-5},"2025-02-03T03:08:04.005194-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Reporting to the Manager, Customer Success Engineering, the Senior Customer Success Engineer's responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.

To succeed in this role, you must be an excellent communicator who can earn our customers' trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with holiday, weekend, and on-call work based on a rota system.

Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience.

What You Will Do:

Solve interesting cases for Vercel customers.
Troubleshoot customer issues alongside our engineering team.
Work with other Vercel teams to provide advice and assistance internally and externally.
Develop and improve internal tools alongside engineering.
Specialize in a few product areas and own them within the team.
Improve existing and identify new internal documentation, processes, and policies.
Assist Customer Success Managers with Enterprise requests.

About You:

You lead by example and provide feedback to mentor other members of the team.
You have awareness or exposure to web development, a passion for digging deep to find and resolve root causes, and will ideally have a background in platform-based SaaS support.
You enjoy engineering solutions to resolve the root causes of recurring problems.
You are experienced with incident management and procedural communication.
You possess exceptional communication skills.
You are comfortable working with a fully remote, globally distributed team.
You have a passion for delivering a customer experience second to none.
You are available to work up to 1 in 5 weekends.
You have 3+ of experience in a highly technical support role.

Bonus If You:

You have frontend development experience with Next.js.
Have experience supporting backend runtime environments, especially Node.js.
Have experience with CDNs and a good understanding of caching techniques.
Prefer to work a Saturday to Wednesday or Wednesday to Sunday schedule.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

#LI-SP2

","At Vercel, the Senior Customer Success Engineer role involves resolving customer issues, improving internal tools, and enhancing the overall customer experience. The ideal candidate should have a background in frontend development, strong communication skills, and a passion for technical problem-solving. This position offers competitive compensation, healthcare benefits, flexible time off, learning opportunities, and a work-from-home budget.","Resolve customer issues, improve internal tools, and enhance the customer experience at Vercel. Requires frontend development background and excellent communication skills.",[2269,2113,2270,2271,2117],"Competitive compensation package, including equity","Learn and Grow - mentorship and events for skill building","Flexible Time Off","https://job-boards.greenhouse.io/vercel/jobs/5427506004?utm_source=remoteliz.com","2025-02-03T03:29:36.668759-05:00",{"_855":2275,"_2059":2060,"_2061":2276,"_2063":57,"_2064":2277,"_2072":2278,"_13":2280,"_2080":2081,"_2082":2283,"_2084":2070,"_2085":2086,"_2087":2088,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2284,"_2104":2285,"_2106":2286,"_2108":2287,"_2110":2288,"_2118":2291,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2292,"_2125":2060},4897,"Senior Customer Success Systems Engineer",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},[2279],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2281,2282],{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},"2025-02-02T03:01:04.180846-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Reporting to the Senior Manager, Customer Success Engineering, the Senior Customer Success Systems Engineer’s responsibilities include owning internal tooling and engineering solutions to ensure that our customer support team have the information and tools they need to effectively prevent, deflect or address customer issues.

\n\n\n

To succeed in this role, you must be an excellent communicator who can understand technical workflows and adapt alongside an evolving support landscape. You must be able to build different web-based applications, work alongside customer-facing teams, and have a passion for digging deep to find and resolve root causes.

Ultimately, you will help preserve our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey by engineering solutions to constantly improve the experience for stakeholders.

What You Will Do:

Design, build and maintain tooling for the Customer Success Engineering team.
Collaborate with peers to identify and implement system needs.
Ensure data integrity and optimize system performance.
Integrate new technologies whilst identifying and automating tasks.
Develop documentation and provide training to peers on new systems and enhancements.

About You:

You have 3+ years of experience supporting systems for technical customer-facing teams.
You have awareness or exposure to the needs of PaaS support.
You have hands-on experience with Next.js and Vercel.
You lead by example and provide feedback to mentor other members of the team.
You enjoy engineering solutions to resolve the root causes of recurring problems.
You possess exceptional communication skills.
You are comfortable working with a fully remote, globally distributed team.

Bonus If You:

Have experience supporting and integrating with Salesforce Service Cloud.
Have experience of deploying and utilizing AI tooling, such as v0.
Have worked in a customer service or support role in the past.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow – we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

","At Vercel, we empower developers to build faster, more personalized web experiences. As a Senior Customer Success Systems Engineer, you'll design and maintain tooling for the Customer Success Engineering team, collaborate with peers, ensure data integrity, integrate new technologies, and develop documentation. You must have 3+ years of experience in supporting systems for technical customer-facing teams, hands-on experience with Next.js and Vercel, and exceptional communication skills. Join us to help customers meet their goals and enhance their journey.","Design and maintain tooling for the Customer Success Engineering team at Vercel. Collaborate with peers, integrate new technologies, and ensure data integrity while supporting customer success through engineering solutions.",[2228,2113,2289,2271,2290],"Learn and Grow – mentorship and events for skill development","WFH budget for workspace setup","https://job-boards.greenhouse.io/vercel/jobs/5428961004?utm_source=remoteliz","2025-02-02T05:23:15.586345-05:00",{"_855":2294,"_2059":2060,"_2061":2295,"_2063":57,"_2064":2296,"_2072":2297,"_13":2299,"_2080":2081,"_2082":2301,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2302,"_2091":2222,"_2093":2094,"_2095":2096,"_2003":2303,"_2104":2304,"_2106":2305,"_2108":2306,"_2110":2307,"_2118":2310,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2311,"_2125":2060},4538,"Director, Digital Customer Success",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},[2298],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2300],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-31T04:35:22.145627-05:00",176000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Reporting to the Vice President of Customer Success, the Director of Digital Customer Success will be responsible for deploying, scaling and managing Vercel’s global Digital Customer Success program and related staff. The primary objective for this role is to provide Vercel Enterprise customers with an outstanding introduction to the Vercel platform via an effective onboarding motion, and subsequently ensure customers have sufficient scaled CSM engagement to lead to healthy Vercel adoption, customer value and retention with Vercel.

What You Will Do:

Hire, build and lead a global team of Onboarding Managers and Customer Success Specialists and guide them to deliver exceptional customer experiences.
Partner with Data and Operations teams to create the core operational motion for customer onboarding and customer management through the customer journey.
Collaborate with leadership on customer segmentation strategy to ensure that customers are effectively engaged with the appropriate resources.
Work with Sales and Product teams both tactically on customer-specific challenges and strategic on shared roles & responsibility as well as VOC.
Effectively manage a global team of managers and individual contributors, promoting outstanding professional engagement, growth and high levels of execution. Work effectively with personnel located in the Americas as well as EMEA and APJ.
Identify team KPIs and performance metrics and consistently reporting on metrics and performance levels to the wider business.

About You:

5+ Years Experience working in Customer Success at a product-oriented SaaS company servicing highly technical professionals.
5+ Years Experience devising and implementing Digital/Scaled customer success programs.
5+ Experience setting and managing KPI's and growth plans for team members.
3+ experience working closely with SFDC, Gainsight or other similar to guide CS workflow.
Experience driving efficiencies and undergoing significant scaling.
Experience specifying, staffing, and managing projects both internally and externally.
Demonstrated expertise working cross-functionally, engaging closely with Product and Engineering, Sales and other customer-facing organizations.
Proven ability to mentor team members and help them succeed in their growth.
Experience working in an asynchronous communication environment.
Ability to consistently handle pressurized situations with composure and effectiveness.
Technical knowledge within modern application development and deployment.

Bonus If You:

Are experienced in frontend development using React and Next.js.
Have worked with a CDN on a regular basis.
Understand well, and can communicate clearly about DNS.
Have created a custom CI/CD pipeline or CLI tool.
Have experience working with Enterprise applications at global scale.
Enjoy improving hiring processes for all involved, especially candidates.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $176,000.00 - $264,000.00 OTE. The salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking a Director of Digital Customer Success to lead their global customer success program. This role involves managing a team responsible for onboarding and retaining enterprise customers, collaborating with various teams to ensure customer satisfaction, and driving the company's mission to enable the world to ship the best products through exceptional customer experiences. The position offers a competitive salary range of $176k-$264k per year along with stock options, healthcare benefits, flexible time off, remote work opportunities, and professional growth resources.","Lead Vercel's global Digital Customer Success program, manage onboarding and customer engagement strategies, collaborate across teams to enhance customer value, and drive retention through effective team leadership and operational excellence.",[2308,2113,2309,2143,2166,2117],"Great compensation package with stock options","Learn and Grow opportunities including mentorship and events","https://job-boards.greenhouse.io/vercel/jobs/5387773004?utm_source=remoteliz.com","2025-01-31T05:43:57.138663-05:00",{"_855":2313,"_2059":2060,"_2061":2314,"_2063":57,"_2064":2315,"_2072":2316,"_13":2318,"_2080":2081,"_2082":2320,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2321,"_2091":2090,"_2093":2094,"_2095":2096,"_2003":2322,"_2104":2323,"_2106":2324,"_2108":2325,"_2110":2326,"_2118":2328,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2329,"_2125":2060},4286,"Customer Success Engineer",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},[2317],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2319],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:14:09.91347-05:00",100000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Reporting to the Manager, Customer Success Engineering, the Customer Success Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.

To be successful in this role, you must be an excellent communicator who's able to earn our customers' trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with holiday, weekend, and on-call work based on a rota system.

This role is Remote US West Coast-based (can include Mountain, Pacific, Alaska, and Hawaii time zones)

What You Will Do:

Solving interesting cases for Vercel customers.
Troubleshooting customer issues alongside our engineering team.
Working with other Vercel teams to provide advice and assistance, both internally and externally.
Developing and improving internal tools alongside engineering.
Specializing in a few product areas and owning that within the team.
Improving existing, and identifying new, internal documentation, processes and policies.
Assisting Customer Success Managers with Enterprise requests.

About You:

You lead by example and provide feedback to mentor other members of the team.
You have frontend development experience with Next.js.
You understand modern web architecture, frontend frameworks like React, cloud technologies serverless computing, and DNS. You can explain this clearly to others.
You enjoy engineering solutions to resolve root causes of recurring problems.
You are experienced with incident management and procedural communication.
You possess exceptional communication skills.
You are comfortable working with a fully remote, globally distributed team.
You have a passion to deliver a customer experience second to none.
Availability to work within a weekend and on-call rota.

Bonus If You:

Have experience with CDNs and a good understanding of caching techniques.
Work with monorepos and/or custom, complex CI/CD pipelines.
Prefer to work a Saturday to Wednesday or Wednesday to Sunday schedule.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA pay range for this role is $100,000.00 - $140,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

","At Vercel, we empower developers to build, scale, and secure a faster, more personalized web. As a Customer Success Engineer, you'll resolve customer concerns, improve internal tools, and provide engineering solutions to enhance the customer experience. You'll work with a remote team across various time zones, requiring excellent communication skills and technical expertise in frontend development, cloud technologies, and serverless computing. This role offers a competitive salary range of $100k-$140k per year, along with benefits like stock options, healthcare, and flexible vacation policies.","Resolve customer issues, improve internal tools, and provide engineering solutions to enhance the customer experience at Vercel. Work remotely with a global team using your expertise in frontend development and cloud technologies.",[2112,2113,2327,2271,2116,2290],"Learn and Grow opportunities","https://job-boards.greenhouse.io/vercel/jobs/5241583004?utm_source=remoteliz.com","2025-01-28T14:17:14.937989-05:00",{"_855":2331,"_2059":2060,"_2061":2332,"_2063":57,"_2064":2333,"_2072":2334,"_13":2336,"_2080":2081,"_2082":2338,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2339,"_2091":2340,"_2093":2094,"_2095":2096,"_2003":2341,"_2104":2342,"_2106":2343,"_2108":2344,"_2110":2345,"_2118":2347,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2348,"_2125":2060},1867,"Director - Customer Success",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},[2335],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2337],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:29:38.182629-05:00",220000,330000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Reporting to the Vice President of Customer Success, the Director of Customer Success Manager inherits an existing set of well documented processes, policies, and expectations, although there is considerable scope and expectation to re-evaluate these, and help take the CSM team to new heights by doing so. The objective of the CSM team is the retention of all Enterprise customers by ensuring they meet their success criteria and realise ever-growing value from the Vercel platform.

As a manager of a CSM team, your role is to support and grow your team in making this a reality at all time, always finding ways to improve team efficiencies and scalability. Experience of using a CS CRM is beneficial and an understanding of SaaS Enterprise lifecycles essential, as is experience implementing well defined customer playbooks and activation strategies.

The desire to deliver exceptional customer experiences at scale is what will motivate you and help you and your team achieve success through a variety of means that you will have direct influence over.

What You Will Do:

Managing a team of CSMs and helping them to deliver exceptional customer experiences.
Setting, measuring, and analyzing metrics to clearly indicate what success looks like.
Hiring and growing your CSM team to keep pace with customer demands.
Using a CS CRM to scale the CSM function and engage the entire company in CSM activity.
Identifying further data requirements for the CRM and working with CS Operations to enable.
Evaluating existing processes and workflows, improving and adding wherever required.
Coaching your CSM team through various methods to help them deliver a better service.
Acting as an escalation point for any customers dissatisfied with the platform service.
Working closely with the CSE managers to consistently improve customer issue resolution.
Forecast key CSM metrics through a variety of data analysis tools, actioning where required.
Reporting the above metrics to the CS leadership team on a weekly basis.

About You:

5+ Experience working in Customer Success at a SaaS company.
5+ Experience devising and implementing SaaS customer activations strategies
5+ Experience setting and managing KPI's and growth plans for team members.
Experience driving efficiencies and undergoing significant scaling.
Experience specifying, staffing, and managing projects both internally and externally.
Desire to work cross-functionally, engaging closely with Product and Engineering.
Desire to mentor direct reports and help them succeed in their growth.
Taking ownership of important decisions in the absence of leadership.
Experience working in an asynchronous communication environment.
Ability to calmly handle pressurized situations at all times.
Technical knowledge within modern application development and deployment.

Bonus If You:

Are experienced in frontend development using React and Next.js.
Have worked with a CDN on a regular basis.
Understand well, and can communicate clearly about DNS.
Have created a custom CI/CD pipeline or CLI tool.
Have experience working with Enterprise applications at global scale.
Enjoy improving hiring processes for all involved, especially candidates.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $220,000.00 - $330,000.00 OTE. The salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","At Vercel, the Director of Customer Success will lead a team to ensure enterprise customers achieve their success criteria and realize ongoing value from the platform. The role involves managing CSMs, setting metrics for success, hiring and growing the team, utilizing CS CRM tools, improving processes, coaching the team, acting as an escalation point for customer issues, collaborating with CSE managers, forecasting key metrics, and reporting to leadership. The ideal candidate has experience in Customer Success at a SaaS company, devising activation strategies, setting KPIs, driving efficiencies, managing projects, working cross-functionally, mentoring direct reports, handling pressurized situations, and possesses technical knowledge in modern application development and deployment. Bonus qualifications include frontend development with React/Next.js, CDN experience, DNS understanding, custom CI/CD pipelines or CLI tools, Enterprise applications at global scale, and improving hiring processes. Vercel offers a great compensation package, inclusive healthcare, flexible time off, remote-friendly work options, and professional growth opportunities.","Lead the Customer Success team at Vercel to ensure enterprise customers achieve success with our platform. Manage CSMs, set metrics, drive efficiency, collaborate cross-functionally, and mentor your team while enjoying a comprehensive benefits package including stock options and flexible work arrangements.",[2112,2113,2142,2143,2116,2346],"WFH budget for gear and space outfitting","https://job-boards.greenhouse.io/vercel/jobs/5397823004?utm_source=remoteliz.com","2025-01-28T11:32:22.971691-05:00",{"_855":2350,"_2059":2060,"_2061":2351,"_2063":57,"_2064":2352,"_2072":2353,"_13":2355,"_2080":2081,"_2082":2357,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2090,"_2091":2358,"_2093":2094,"_2095":2096,"_2003":2359,"_2104":2360,"_2106":2361,"_2108":2362,"_2110":2363,"_2118":2366,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2367,"_2125":2060},1804,"Senior Customer Success Operations Manager",{"_16":57,"_18":2236,"_20":2236,"_22":-5,"_2067":2023,"_2068":-5,"_2069":2070,"_2071":2022},[2354],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2356],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:26:50.404016-05:00",190000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel is looking for an experienced Senior Customer Success Operations Manager to drive retention and expansion efforts with GTM leaders. In this high impact role, you will have the opportunity to shape how Customer Success will deliver a world class experience at scale.

You will manage projects and programs end-to-end to deploy efficient processes and automation across our tech stack, drive visibility and transparency across customer KPIs and metrics, and implement and own operational cadences including forecasting, annual planning and quarterly business reviews.

The ideal candidate will have a high level of integrity, ambition, and knack for solving problems with a “find a way” attitude. You will be successful in this role with a growth mindset (willingness to give and receive constructive feedback), a genuine curiosity about how the business works and how to make it better, and exceptional communication skills and ability to stay calm under pressure.

What You Will Do:

Collaborate directly with the Customer Success leadership and Revenue Operations partners to build efficient operational process and define customer playbooks
Improve existing operational processes and systems to drive GTM efficiency; automate where possible and design systems that delight GTM stakeholders
Create and own end-to-end project plans: Prioritize key initiatives, scope and execute work-stream proposals
Manage Operational Cadences, such as Renewal Forecasting, Business Reviews, CS Company Goals and KPIs
Support key initiatives, such as Digital and Pooled (At-Scale) strategy & programming
Solve internal support requests: triage and/or resolve GTM requests from the field
Create and maintain enablement assets on playbooks and training materials with field enablement

About You:

5+ years of experience in Customer Success Operations, Sales Operations
2+ years experience working with VP+ level stakeholders
Analytics Experience: Execute analyses with no supervision in Excel including capacity planning, NRR forecasting, cohort analysis, if / then logic.
Salesforce Experience (or CRM): Experience building reports and dashboards, understands standard object orientation, is knowledgeable about workflows / process builder.
GTM SaaS Application Experience: Familiar with common SaaS GTM applications and is able to learn new tools (Outreach, BoostUp, Gainsight, etc.)
Project / Program Management: Manage complex end-to-end project cycles including but not limited to requirements gathering, implementation, enablement, post-mortem and optimization.
Prioritization: Ability to prioritize initiatives and deliverables in a fast-paced setting while minimizing distractions
Track record of results in fast-moving environments and ability to excel under ambiguity

Bonus If You:

Salesforce Certified Administrator
SQL and Business Intelligence Experience
Project / Program Management Certification

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $140,000-$190,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking a Senior Customer Success Operations Manager to drive retention and expansion efforts. The role involves managing projects end-to-end, improving operational processes, collaborating with leadership, and supporting key initiatives. Candidates should have experience in Customer Success Operations, Salesforce, Excel analytics, and project management.","Manage customer success operations at Vercel, collaborate with leadership, improve processes, and support GTM strategies to enhance customer retention and expansion.",[2112,2113,2271,2364,2365],"Remote Friendly","WFH budget for gear","https://job-boards.greenhouse.io/vercel/jobs/5378233004?utm_source=remoteliz.com","2025-01-28T12:09:56.346551-05:00",{"_855":2369,"_2059":2060,"_2061":2370,"_2063":73,"_2064":2371,"_2072":2373,"_13":2375,"_2080":2081,"_2082":2384,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2385,"_2091":2386,"_2093":2094,"_2095":2096,"_2003":2387,"_2104":2388,"_2106":2389,"_2108":2390,"_2110":2391,"_2118":2393,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2394,"_2125":2060},4636,"Head of GTM Systems",{"_16":73,"_18":2372,"_20":2372,"_22":-5,"_2067":2026,"_2068":-5,"_2069":2070,"_2071":2025},"2025-01-07T11:01:27.283095-05:00",[2374],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2376,2377,2378,2379,2380,2381,2382,2383],{"_16":345,"_18":346,"_20":347,"_22":-5,"_23":348,"_25":349,"_27":350,"_29":351,"_31":-5},{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},{"_16":913,"_18":914,"_20":915,"_22":-5,"_23":916,"_25":917,"_27":918,"_29":919,"_31":-5},{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},{"_16":137,"_18":138,"_20":139,"_22":-5,"_23":140,"_25":141,"_27":142,"_29":143,"_31":-5},{"_16":1897,"_18":1898,"_20":1899,"_22":-5,"_23":1900,"_25":1901,"_27":1902,"_29":1903,"_31":-5},{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},{"_16":841,"_18":842,"_20":843,"_22":-5,"_23":844,"_25":845,"_27":846,"_29":847,"_31":-5},"2025-01-31T04:39:03.459199-05:00",210000,270000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the role:

Vercel is seeking a results-oriented, deeply technical Head of GTM Systems to own the strategy, administration, and scaling of our GTM tech stack. Reporting to the Sr. Director, Head of Revenue Operations, you will be responsible for developing and executing a robust systems roadmap that aligns with company strategic priorities, enhances operational efficiency, and drives revenue growth at scale. This is a unique opportunity to be both a strategic leader and a hands-on contributor, building the foundation for a best-in-class GTM systems function.

This is a high-impact, high-autonomy role on a fast-paced team that values execution and growth. If you’re a creative problem-solver and technical leader, this is your chance to make a meaningful impact and shape the future of Revenue Operations at Vercel!

What you will do:

Build and drive a scalable GTM systems roadmap that aligns with business goals— integrating seamlessly with existing platforms (Salesforce Sales & Service Cloud core)
Design and implement system solutions and workflows that align with business goals, focusing on automation, data integrity, and scalability— leveraging a team of internal and external Admins and Architects
Effectively partner with stakeholders across Sales, Marketing, Customer Success/Support and Operations to define business requirements, design system enhancements, and implement impactful solutions
Evaluate, implement, and maintain GTM technology solutions, focusing on seller productivity, operational efficiency, and scalability while maintaining robust security controls and permissions
Establish and enforce best practices for system design, Salesforce governance, documentation, and data integrity, ensuring accurate and consistent data across platforms
Build, mentor, and manage a team of GTM Admins/Architects (including contractors), fostering a culture of innovation and collaboration, and driving professional development
Oversee complex projects, continuously assess emerging technologies, and implement solutions to enhance GTM workflows, analytics, reporting, and tool adoption

About you:

8+ years of experience building and owning GTM operations and systems. Experience in technical SaaS offering is strongly preferred, and experience with product-led growth motions is a plus.
Expert proficiency in Salesforce architecture and hands-on GTM engineering skills, with experience managing complex systems and implementations
Deep knowledge of tooling, activities, and administrative best practices across the full revenue lifecycle—including Salesforce, CPQ solutions, and adjacent tools like Outreach, ZoomInfo, Tray, and Gong.
Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
Excellent ability to hire, develop talent, and lead high-performing teams
Highly collaborative, with a proven ability to influence stakeholders, attention to detail, and an exceptional sense of ownership
Comfortable with ambiguity—able to spot opportunities, prioritize effectively, and deliver scalable solutions while balancing short-term needs with long-term scalability

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $210,000 - $270,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

","Vercel is seeking a Head of GTM Systems to lead the strategy and administration of their GTM tech stack. The role involves developing a scalable systems roadmap aligned with business goals, integrating platforms like Salesforce, and leading a team of admins and architects. This position offers a competitive salary range of $210,000 - $270,000 annually, along with benefits such as stock options, healthcare, flexible vacation, remote work support, and professional development opportunities.","Lead Vercel's GTM systems strategy, integrating platforms like Salesforce to enhance revenue operations. Develop scalable solutions, mentor a team, and drive operational efficiency in a fast-paced environment.",[2112,2113,2327,2271,2116,2392],"WFH budget for equipment setup","https://job-boards.greenhouse.io/vercel/jobs/5412643004?utm_source=remoteliz.com","2025-01-31T05:29:36.408353-05:00",{"_855":2396,"_2059":2060,"_2061":2397,"_2063":73,"_2064":2398,"_2072":2399,"_13":2401,"_2080":2081,"_2082":2403,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2404,"_2104":2405,"_2106":2406,"_2108":2407,"_2110":2408,"_2118":2410,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2411,"_2125":2060},4292,"Mid-Market Account Executive, DACH",{"_16":73,"_18":2372,"_20":2372,"_22":-5,"_2067":2026,"_2068":-5,"_2069":2070,"_2071":2025},[2400],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2402],{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},"2025-01-28T13:14:18.993757-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel's sales team is full of bright, hardworking Account Executives who are helping us create a new category. Vercel's sales team is deeply technical and spans a range of business functions (developers, operations, marketing, product, IT). We are a fast-growing organization with a strong preference to grow team members and promote from within. You will be the dominant driver of revenue growth and be on the front lines evangelizing our platform to both new and existing customers. This role is to work specifically on the DACH market.

What You Will Do:

Manage the full sales cycle
Handle a book of business that includes renewals and driving penetration into net new accounts
Partner cross-functionally to develop the DACH region and get your customer's the best outcomes for their business
Learn about our technology and the space every day
Use tools like Sales Navigator, Lusha, Outreach, SFDC, etc.
Evangelize Next.js and deepen relationships in this huge community of developers
Manage inbound opportunities and build a healthy outbound pipeline

About You:

Language skills: German
2+ years Enterprise Saas experience
Familiar with Enterprise SaaS sales cycle
Top performer with history of success
Proven track record of consistently building pipeline
Coachable and collaborative
Passionate about your customers and how Vercel solves their problems
Motivated, curious, hungry individual
Builder who can adapt to constant change and RAPID growth

Bonus If You:

Aspire to be a leader!
Experience with web infrastructure / developer tools
Have experience in Product Led Growth company

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

","At Vercel, we're revolutionizing the web experience for developers. As an Account Executive focusing on the DACH region, you'll drive revenue growth by managing the full sales cycle and building relationships with customers. You'll leverage tools like Sales Navigator and Outreach to develop our presence in this market. We offer a comprehensive benefits package including stock options, healthcare, flexible vacation time, and remote work support.","Drive Vercel's growth in the DACH region by managing sales cycles and fostering customer relationships with a focus on Enterprise SaaS solutions.",[2112,2113,2142,2143,2409],"Remote-friendly work environment with WFH budget","https://job-boards.greenhouse.io/vercel/jobs/5321173004?utm_source=remoteliz.com","2025-01-28T14:16:39.272824-05:00",{"_855":2413,"_2059":2060,"_2061":2414,"_2063":73,"_2064":2415,"_2072":2416,"_13":2418,"_2080":2081,"_2082":2422,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2423,"_2104":2424,"_2106":2425,"_2108":2426,"_2110":2427,"_2118":2434,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2435,"_2125":2060},4284,"Sales Engineer- French Speaking",{"_16":73,"_18":2372,"_20":2372,"_22":-5,"_2067":2026,"_2068":-5,"_2069":2070,"_2071":2025},[2417],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2419,2420,2421],{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},{"_16":1897,"_18":1898,"_20":1899,"_22":-5,"_23":1900,"_25":1901,"_27":1902,"_29":1903,"_31":-5},"2025-01-28T13:14:07.189984-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

Vercel's Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

The Vercel Sales Engineering Team enables the power of our advanced platform to be realized by frontend teams working on innovative digital projects around the globe. We use our deep experiences in web development and Internet infrastructure to provide pre-sales guidance for enterprises who are moving to the most developer-friendly platform in the world. Sales Engineers play a key role in our Sales process by partnering with Account Executives to plan, prepare and complete strategic deals in complex sales cycles, with a focus on value-based selling. You'll find a collaborative environment at Vercel, where everyone brings different strengths from a variety of backgrounds, and jumps in to help one another improve and accomplish our goals.

Vercel is seeking a Sales Engineer, EMEA who combines their technical knowledge with persuasive sales skills! We require a background in JavaScript, along with a broad understanding of modern web development approaches and best practices. Reporting to the Director of Sales Engineering you will be responsible for answering technical questions, advising on standard methodologies, identifying and uncovering current needs, exploring and validating potential solutions, and supporting the project's benefits and viability for enterprise prospects.

What You Will Do:

Provide technical support to the sales team, prospects, and customers throughout the entire sales cycle
Be the expert in Vercel's platform, solutions, and services and how they can be applied to solve business needs
Develop and present demonstrations of the Vercel solutions
Manage and run PoCs, guiding measures of success and towards meaningful outcomes
Respond to Security Documents, coordinating with other internal specialist teams
Respond to RFPs and other required formal written responses for sales opportunities
Be an interface to Product and Engineering teams, representing Voice of Customer

About You:

You focus on learning, guiding, collaboration, mentorship, and grow
You have a passion for helping people develop an accurate mental model of how our technology works and have the ability to quickly build a rapport and become a trusted advisor
You can transform jargon into a cogent narrative relating to the specific needs of a wide range of people, from frontend developers to IT managers and enterprise C-levels
You are able to weave together discussions about business benefits, strategic value, and technical efficacy with the ability to envision, create and develop custom demos
You understand how to lead a project and prioritize between competing demands
You possess strong technical skills, ideally from software development experience or previous pre-sales experience
You are an expert in internet technologies: TCP, DNS, HTTP(S), TLS
You are aware of the broader technical ecosystems, including Headless CMS, Media, payments, eCommerce, Analytics, etc.
You're experienced with load and performance testing for enterprise web applications
You understand best practices in enterprise network architecture and security
You have 3+ years of experience in a customer-facing sales or consulting role

Bonus If You:

Deployed Next.js applications to a production environment
Worked on teams self-hosting Next.js on their Kubernetes (k8s) cluster
Earned Cloud Solutions Architect Certifications
Engaged with platform security & privacy regulatory standards like PCI DSS, HIPAA, and SOC-2
Attained an Undergraduate degree in Computer Science, Engineering or related fields

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

","Vercel is seeking a Sales Engineer, EMEA who combines technical knowledge with persuasive sales skills. The role requires experience in JavaScript and modern web development approaches. Key responsibilities include providing technical support throughout the sales cycle, managing PoCs, responding to RFPs, and acting as an interface between sales and product/engineering teams. Benefits include great compensation, healthcare, flexible time off, remote-friendly work, and a WFH budget.","Sales Engineer at Vercel will provide technical expertise in web development, support the sales process, and collaborate with cross-functional teams to drive successful deals in EMEA.",[2428,2429,2430,2431,2432,2433],"Great compensation package and stock options.","Inclusive Healthcare Package.","Learn and Grow - mentorship and events to build network and skills.","Flexible Time Off - recommended 4 weeks per year plus paid holidays.","Remote Friendly - work with global teams across time zones.","Gear provided for role, WFH budget for workspace setup.","https://job-boards.greenhouse.io/vercel/jobs/5031280004?utm_source=remoteliz.com","2025-01-28T14:17:29.155225-05:00",{"_855":2437,"_2059":2060,"_2061":2438,"_2063":73,"_2064":2439,"_2072":2440,"_13":2442,"_2080":2081,"_2082":2444,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2445,"_2091":2446,"_2093":2094,"_2095":2096,"_2003":2447,"_2104":2448,"_2106":2449,"_2108":2450,"_2110":2451,"_2118":2455,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2456,"_2125":2060},1816,"Director - Sales Operations",{"_16":73,"_18":2372,"_20":2372,"_22":-5,"_2067":2026,"_2068":-5,"_2069":2070,"_2071":2025},[2441],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2443],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:27:16.537923-05:00",225000,285000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel is seeking a strategic, data-driven Director of Sales Operations to optimize and scale our revenue engine. Reporting to the Senior Director of Revenue Operations, you will leverage your analytical and operational expertise to drive critical GTM initiatives— from forecasting and territory planning, to lead-to-revenue process optimization— and build a best-in-class organization.

Working as a key member of the Sales leadership team, you will function as a trusted advisor, providing actionable insights and enabling data-driven decisions that accelerate our growth. Primarily supporting Sales, Sales Development, and Partnerships, you will refine and execute our sales operations roadmap, and drive alignment with our cross-functional partners to ensure that our sales teams are empowered to achieve and exceed their goals.

What You Will Do:

Own management, design and optimization of the Sales Operations work intake and prioritization process, collaborating with key stakeholders and GTM Systems to ensure impactful project delivery and to drive improved business performance.
Drive continuous improvement of our sales technology stack to ensure data integrity, reliability, and scalability— managing the implementation and reconfiguration of systems to boost sales productivity, improve reporting accuracy, and enable new GTM programs.
Lead, mentor, and build a high-performing sales operations and strategy team, fostering a culture of collaboration, innovation, and continuous improvement.
Develop and maintain reliable metrics, reporting, and dashboards to monitor sales performance and provide actionable insights to sales leaders— establishing standards for data accuracy, consistency, and governance across the sales organization.
Drive compensation strategy, forecasting, and planning processes for our Sales organization, ensuring alignment across Finance, Operations, and Sales leadership.
Collaborate with sales leaders and AEs to develop and execute sales pipeline management discipline and process, including effective weekly forecasting cadences, account planning, and performance management.
Drive high-impact initiatives from end-to-end, including process improvements, system implementations, and strategic programs: managing requirements gathering, scoping, execution, and enablement.

About You:

8+ years of experience in Sales Operations, with proven experience coaching, building and leading high-performing teams
A strong executor who supports their team effectively, and embraces ownership and accountability for the team’s work and deliverables
Hands-on experience building an effective sales tech stack (Salesforce, Outreach, Gong, LinkedIn Sales Navigator, ZoomInfo, etc.), administration experience a plus
Deep understanding of both Enterprise Sales and PLG GTM motions at scaling and/or scaled SaaS businesses ($100M+ ARR)
Excellent analytical skills, with the ability to distill complex ideas and concepts into simple, actionable recommendations— backed by data
Exceptional leadership, communication, and collaboration skills, with the ability to influence and drive cross-functional alignment
Comfortable in a fast-paced environment with the ability to effectively prioritize, manage complex projects, deliver upon the most important initiatives, and meet deadlines

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $225,000.00 - $285,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-DNI

","Vercel is seeking a Director of Sales Operations to optimize and scale their revenue engine. This role involves strategic planning, data analysis, team leadership, and driving sales operations initiatives. The ideal candidate has experience in building high-performing teams, managing sales technology stacks, and excels in a fast-paced environment. Benefits include competitive compensation, health insurance, professional development opportunities, flexible time off, remote work options, and equipment support.","Lead Vercel's Sales Operations by optimizing revenue strategies, managing tech stack, and fostering team growth to drive company success.",[2112,2113,2452,2453,2116,2454],"Learn and Grow - mentorship and events for networking and skill development","Flexible Time Off with 4 weeks recommended vacation","Gear provided and WFH budget","https://job-boards.greenhouse.io/vercel/jobs/5397308004?utm_source=remoteliz.com","2025-01-28T12:07:44.40671-05:00",{"_855":2458,"_2059":2060,"_2061":2459,"_2063":81,"_2064":2460,"_2072":2462,"_13":2464,"_2080":2081,"_2082":2466,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2467,"_2091":2468,"_2093":2094,"_2095":2096,"_2003":2469,"_2104":2470,"_2106":2471,"_2108":2472,"_2110":2473,"_2118":2474,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2475,"_2125":2060},2009,"Senior Payroll Analyst",{"_16":81,"_18":2461,"_20":2461,"_22":-5,"_2067":2038,"_2068":-5,"_2069":2070,"_2071":2037},"2025-01-07T11:01:27.287081-05:00",[2463],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2465],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:35:09.004936-05:00",124000,150000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We are looking for a Senior Payroll Analyst to join our finance team. You will be responsible for managing and processing US payroll for the organization, ensuring compliance with federal, state, and local regulations, as well as, analyzing payroll data, and implementing payroll best practices. As Vercel prepares to operate as a public company, this role will be critical to help scale the payroll function to support the growth of the business.

You will report to Sr. Global Payroll Manager.

Preference will be given to candidates on Pacific or Mountain Time.

What You Will Do:

Manage the end-to-end US payroll process, including payroll preparation, processing, and reporting.
Ensure compliance with federal, state, and local payroll regulations and tax laws.
Analyze payroll data for discrepancies and ensure timely resolution of any issues.
Collaborate with the HR team to ensure accurate employee records and benefits integration.
Prepare and submit payroll reports and tax filings in compliance with legal requirements.
Conduct audits of payroll data to ensure accuracy and compliance.
Develop and implement payroll procedures and policies to improve efficiency and effectiveness.
Serve as a point of contact for payroll-related inquiries from employees and management.
Support with month end close.
Provide training and support to payroll staff and other departments as needed.
Provide ad-hoc reports as requested.

About You:

4+ years of experience in multi-state payroll processing and analysis.
Strong knowledge of payroll regulations and tax compliance.
Proficient in ADP WFN and MS Excel.
Bachelor’s degree in finance, accounting, human resources, or related field.
Certification in payroll (CPP or FPC) is a plus!
Excellent analytical and problem-solving skills.
Strong attention to detail and organizational skills.
Ability to work independently and manage multiple priorities.
Excellent communication and interpersonal skills.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $124,000 - $150,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking a Senior Payroll Analyst to manage and process US payroll, ensuring compliance with regulations. The role involves analyzing data, collaborating with HR, preparing reports, and supporting the payroll function as Vercel scales. Benefits include great compensation, healthcare, flexible time off, remote work options, and a WFH budget.","Manage US payroll processes at Vercel, ensure compliance, analyze data, collaborate with HR, prepare reports, and support payroll operations to scale the business.",[2112,2113,2271,2364,2365],"https://job-boards.greenhouse.io/vercel/jobs/5376616004?utm_source=remoteliz.com","2025-01-28T11:45:59.496936-05:00",{"_855":2477,"_2059":2060,"_2061":2478,"_2063":89,"_2064":2479,"_2072":2481,"_13":2483,"_2080":2081,"_2082":2486,"_2084":2081,"_2085":2086,"_2087":2010,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2487,"_2104":2488,"_2106":2489,"_2108":2490,"_2110":2491,"_2118":2492,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2493,"_2125":2494},12394,"Sales Engineer, EMEA",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},"2025-01-07T11:01:27.288329-05:00",[2482],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2484,2485],{"_16":681,"_18":682,"_20":683,"_22":-5,"_23":684,"_25":685,"_27":686,"_29":687,"_31":-5},{"_16":1265,"_18":1266,"_20":1267,"_22":-5,"_23":1268,"_25":1269,"_27":1270,"_29":1271,"_31":-5},"2025-02-26T04:53:40.649867-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

What You Will Do:

Provide technical support to the sales team, prospects, and customers throughout the entire sales cycle
Be the expert in Vercel's platform, solutions, and services and how they can be applied to solve business needs
Develop and present demonstrations of the Vercel solutions
Manage and run PoCs, guiding measures of success and towards meaningful outcomes
Respond to Security Documents, coordinating with other internal specialist teams
Respond to RFPs and other required formal written responses for sales opportunities
Be an interface to Product and Engineering teams, representing Voice of Customer

About You:

Deployed Next.js or React.js applications to a production environment
Worked on teams self-hosting Next.js on their Kubernetes (k8s) cluster
You are an expert in internet technologies: TCP, DNS, HTTP(S), TLS
You have a passion for helping people develop an accurate mental model of how our technology works and have the ability to quickly build a rapport and become a trusted advisor
You are able to weave together discussions about business benefits, strategic value, and technical efficacy with the ability to envision, create and develop custom demos
You understand how to lead a project and prioritize between competing demands
You possess strong technical skills, ideally from software development experience or previous pre-sales experience
You are aware of the broader technical ecosystems, including Headless CMS, Media, payments, eCommerce, Analytics, etc.
You're experienced with load and performance testing for enterprise web applications
You understand best practices in enterprise network architecture and security
You have 3+ years of experience in a customer-facing sales or consulting role

Bonus If You:

Earned Cloud Solutions Architect Certifications
Engaged with platform security & privacy regulatory standards like PCI DSS, HIPAA, and SOC-2
Attained an Undergraduate degree in Computer Science, Engineering or related fields

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

#LI-SP2

","Vercel is seeking a Sales Engineer, EMEA who combines technical knowledge with persuasive sales skills. The role involves providing technical support to the sales team and prospects, developing and presenting demonstrations of Vercel's solutions, and managing proof-of-concepts. The ideal candidate has experience in JavaScript, modern web development approaches, and best practices. They should be able to build a rapport with customers and understand business benefits, strategic value, and technical efficacy. Vercel offers a competitive compensation package, inclusive healthcare package, and opportunities for growth and learning. The role is remote and available in Germany, Netherlands, or United Kingdom.","Sales Engineer EMEA at Vercel - Develop and present demos of Vercel's solutions, manage PoCs, and provide technical support to sales teams.",[],"https://job-boards.greenhouse.io/vercel/jobs/5461777004?utm_source=remoteliz.com","2025-02-26T04:53:40.651635-05:00","0000-12-31T19:03:58-04:56",{"_855":2496,"_2059":2060,"_2061":2497,"_2063":89,"_2064":2498,"_2072":2499,"_13":2501,"_2080":2081,"_2082":2503,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2504,"_2091":2092,"_2093":2094,"_2095":2096,"_2003":2505,"_2104":2506,"_2106":2507,"_2108":2508,"_2110":2509,"_2118":2510,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2511,"_2125":2494},11471,"Senior Community Engineer",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},[2500],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2502],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-19T17:49:58.539675-05:00",120000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel is looking for a Senior Community Engineer who will be responsible for interacting directly with our customers in the Vercel Community.

This role requires both a strong technical foundation and a curiosity for a broad range of frontend technologies, reflecting the diverse stack used by Vercel customers. While Next.js experience is highly valuable, the ability to quickly learn and adapt to new frameworks based on customer needs is even more important. You'll also play a key role in supporting v0 adoption, helping developers onboard and troubleshoot as they build with it.

You will play a pivotal part in building a dynamic customer community that goes beyond just support. You'll foster best practice knowledge sharing, helping customers at all levels connect, learn, and grow together as Vercel Experts.

A major part of your role will be curating and scaling knowledge, ensuring that valuable insights don’t get lost but instead become part of a growing library of solutions, guides, and community-driven discussions.

Most importantly, you'll help elevate customers by sharing the “Vercel stage” with them, highlighting their work.

What You Will Do:

Represent Vercel across our key communities, primarily in our official forums.
Build relationships with customers because you enjoy helping them to succeed.
Provide code-level assistance and work with customers to debug issues.
Use customer feedback to work with Product teams for platform improvements.
Create examples and patterns for how to achieve various goals using Vercel.
Learn a wide array of primarily frontend technologies, becoming a true expert.
Develop a strong level of expertise on both existing and new Vercel platform features.
Complete engineering tasks to improve the forum infrastructure and customer experience.

About You:

You thoroughly enjoy working with customers in public to help them achieve their goals.
You have the foundational knowledge required to work with a variety of frontend frameworks.
You enjoy writing and communicating complex ideas as simply as possible.
You value variety and the ability to dig deep into the unknown on a daily basis.
You have experience working in public and are a professional but friendly communicator.
You enjoy working with JavaScript & React and are an open source contributor.
You possess exceptional public-facing communication skills.
You enjoy working with a fully remote, globally distributed team.
2+ years experience in a technical customer-facing or technical documentation role.

Bonus if You:

Have experience with Next.js and deployment on Vercel.
Have experience with a wide assortment of site generation tools and platforms.
Have experience supporting backend runtime environments, especially Node.js.
Have experience with CDNs and a good understanding of caching techniques.
Have experience with v0.
Have worked with monorepos and/or custom, complex CI/CD pipelines.
Have a strong understanding of DNS and can explain this clearly to others.
Are fluent in another language.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $120,000-$180,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking a Senior Community Engineer to interact with customers in their community, providing technical support and fostering best practice knowledge sharing. The role requires strong technical foundation, curiosity for frontend technologies, and ability to learn and adapt quickly. As a Senior Community Engineer, you will build relationships with customers, provide code-level assistance, and contribute to the growth of the Vercel community. You will also curate and scale knowledge, ensuring valuable insights become part of a growing library of solutions and guides. With flexible remote work options and competitive compensation package, including equity, this role offers a great opportunity for technical professionals to thrive.","Senior Community Engineer at Vercel: build relationships with customers, provide technical support, and foster best practice knowledge sharing in a dynamic community.",[],"https://job-boards.greenhouse.io/vercel/jobs/5456323004?utm_source=remoteliz.com","2025-02-19T17:49:58.541675-05:00",{"_855":2513,"_2059":2060,"_2061":2514,"_2063":89,"_2064":2515,"_2072":2516,"_13":2518,"_2080":2081,"_2082":2520,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2521,"_2091":2522,"_2093":2094,"_2095":2096,"_2003":2523,"_2104":2524,"_2106":2525,"_2108":2526,"_2110":2527,"_2118":2528,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2529,"_2125":2060},6201,"Technical Engagement Manager",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},[2517],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2519],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-10T16:50:03.064133-05:00",144000,216000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

As a Technical Engagement Manager at Vercel, you will play a pivotal role in driving customer outcomes by providing technical leadership on pre-sales Professional Services pursuits and post-sales delivery of customer engagements. You will collaborate closely with the account team to scope, solution, and estimate professional services programs, while ensuring the delivery of outcomes that align with customer business and technical goals. This role also contributes to the growth and maturity of Vercel’s Professional Services, helping build new migration offerings and enhance delivery capabilities. This role is fully remote and will report to the Global Head of Professional Services. Occasional travel may be required.

What You Will Do:

Post-Sales Technical Delivery Leadership (60%)\n
- Act as the technical delivery leader for Professional Services engagements, ensuring customer outcomes are achieved within scope, schedule, budget, and resource constraints.
- Work backwards from customer business and technical outcomes to define success criteria and delivery plans.
- Manage cross-functional delivery teams, including internal and external stakeholders, to ensure seamless execution.
- Monitor project health, identify risks, and implement mitigation strategies to ensure successful delivery.
- Serve as the primary technical point of contact for customers, fostering strong relationships and ensuring satisfaction.
\n
Pre-Sales Technical Leadership (25%)\n
- Partner with the account team to lead technical pursuits, including scoping, solutioning, and estimating effort for migration programs.
- Develop tailored proposals and statements of work (SOWs) that align with customer needs and Vercel’s capabilities.
- Present technical solutions to customers, addressing their business and technical challenges.
- Collaborate with sales and solutions engineering teams to ensure alignment on customer requirements and proposed solutions.
\n
Professional Services Maturity Contributions (15%)\n
- Contribute to the development of new migration offerings and service offerings, leveraging customer insights and industry trends.
- Help mature Vercel’s Professional Services delivery capabilities by defining best practices, templates, and frameworks.
- Mentor and guide team members to enhance their technical and delivery expertise.
- Collaborate with internal teams to refine processes and tools for improved efficiency and scalability.
\n

About You:

You have 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, composable commerce implementations, or similar complex technical projects.
You possess a deep understanding of modern web architectures, including headless CMS, composable commerce, and frontend frameworks.
You have a proven track record of leading both pre-sales technical pursuits and post-sales delivery engagements, ensuring customer success and satisfaction.
You excel at managing cross-functional teams and stakeholders, balancing competing priorities to deliver results.
You are a strong communicator, capable of translating technical concepts into business value for customers and internal teams.
You have experience working with cloud platforms, DevOps practices, and CI/CD pipelines.

Bonus If You:

Experience with Vercel’s platform or similar edge computing and frontend cloud platforms.
Knowledge of e-commerce platforms such as Shopify, BigCommerce, or Salesforce Commerce Cloud.
Familiarity with agile methodologies and project management tools like Jira or Asana.
A background in software development or engineering, enabling you to deeply understand technical challenges and solutions.
Experience working in a fast-paced, high-growth SaaS or technology company.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $144,000-$216,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking a Technical Engagement Manager to drive customer outcomes and provide technical leadership in pre-sales and post-sales professional services pursuits. The role involves managing cross-functional teams, defining success criteria, and ensuring seamless execution of delivery plans. With 7+ years of experience in consulting or customer-facing roles, the ideal candidate will possess a deep understanding of modern web architectures and have a proven track record of leading technical pursuits and delivery engagements. Vercel offers a competitive compensation package, inclusive healthcare, mentorship, flexible time off, and a WFH budget.","Technical Engagement Manager at Vercel - drive customer outcomes, lead cross-functional teams, and deliver successful professional services engagements.",[],"https://job-boards.greenhouse.io/vercel/jobs/5440722004?utm_source=remoteliz.com","2025-02-10T16:50:03.066334-05:00",{"_855":2531,"_2059":2060,"_2061":2532,"_2063":89,"_2064":2533,"_2072":2534,"_13":2536,"_2080":2081,"_2082":2538,"_2084":2081,"_2085":2086,"_2087":2010,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2539,"_2104":2540,"_2106":2541,"_2108":2542,"_2110":-5,"_2118":2543,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2544,"_2125":2060},5629,"Software Engineer, Lifecycle + Growth",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},[2535],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2537],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-08T04:01:56.427339-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

This role is remote based out of the US, with preference for candidates in New York City or San Francisco.

What You Will Do:

Design & Implement identity synchronization and lifecycle management solutions for sign-ups, onboarding, upgrades, downgrades, notifications, and more.
Enable us to deliver secure, reliable, and scalable services that exceed industry standards and customer expectations.
Collaborate with peer teams to deliver solutions that meet industry standards and customer expectations.
Develop and maintain enterprise-grade IAM solutions, focusing on user, group, and membership management.
Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes, etc.) to deliver scalable, high-availability applications.
Build and maintain high-quality enterprise software using TypeScript, REST APIs, and JSON.

About You:

3+ years of experience in frontend engineering and deploying cloud computing solutions (AWS preferred).
Proficiency in TypeScript/JavaScript, Next.js, React, and Node.js.
Experience with SQL and NoSQL databases.
Practical experience developing and improving applications written in Node.js.
Able to drive a project from idea to completion without a step-by-step guide.
Strong problem-solving abilities and excellent communication skills when collaborating with diverse teams.

Bonus if You:

Are familiar with access control models such as RBAC, ABAC and ReBAC
Have knowledge of Active Directory, SCIM, LDAP, OAuth2, SAML, SSO,OIDC

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

#LI-CL1

","Vercel is seeking a Software Engineer specializing in Account Lifecycle and Access Management (IAM) to design, build, and maintain scalable systems. The ideal candidate will have 3+ years of experience in frontend engineering, proficiency in TypeScript/JavaScript, Next.js, React, and Node.js, and experience with SQL and NoSQL databases. This role is remote-based out of the US, with preference for candidates in New York City or San Francisco. Vercel offers a competitive compensation package, including equity, inclusive healthcare, mentorship, flexible time off, and a WFH budget. The salary range is $192,000-$264,000 per year, depending on location.","Remote Software Engineer position for Account Lifecycle and Access Management (IAM) solutions using TypeScript, JavaScript, Next.js, React, Node.js, SQL, and NoSQL databases.","https://job-boards.greenhouse.io/vercel/jobs/5438229004?utm_source=remoteliz.com","2025-02-09T04:56:43.026789-05:00",{"_855":2546,"_2059":2060,"_2061":2547,"_2063":89,"_2064":2548,"_2072":2549,"_13":2551,"_2080":2081,"_2082":2553,"_2084":2081,"_2085":2086,"_2087":2010,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2554,"_2104":2555,"_2106":2556,"_2108":2557,"_2110":-5,"_2118":2558,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2559,"_2125":2060},5127,"Senior Customer Success Manager",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},[2550],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2552],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-06T06:10:57.273758-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

To further our commitment to providing an exceptional experience to our Enterprise customers, Vercel is looking to add another Customer Success Manager (CSM) to our fast-growing Customer Success team. The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercel's best ideas, innovations, and capabilities to those customers.

The CSM role is pivotal in managing everything post-sales in the Enterprise customer lifecycle, including detailed customer onboarding, the setting and measuring of success criteria, issue resolution and escalation, identifying and generating expansion opportunities, and management of the customer renewal.

The role requires a background working with developers, with a strong emphasis on frontend development, cloud infrastructure and networking, and modern application deployment methods. The ability to coordinate well and work with many customers across multiple time zones is crucial, as is building long-standing relationships with product champions, users, and executives for your assigned accounts, working closely with them at all times to continually improve their teams' Vercel experience and ROI.

This is a remote position which preferences candidate location to be in NYC or Eastern US time zone.

What You Will Do:

Manage a portfolio of Enterprise customers.
Be a trusted product advisor by aligning Vercel solutions with the customer's business strategy.
Drive incremental value by leading the customer through training and adoption of Vercel's best practices.
Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model.
Enable customers on how best to use Vercel's solutions to Develop, Preview, and Ship their web properties.
Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for you book of business.
Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty.
Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors.
Build and maintain account plans, including organization mapping and opportunity whitespace.
Act as the Voice of the Customer to align our resources and efforts to improve the customer experience.
Partner with the Sales team to help identify and raise expansion opportunities.

About You:

5+ years of professional experience in B2B / SaaS
Experience owning end-to-end post-sales experience and success for Developer Tools, Infrastructure, and/or Open Source products.
Experience managing Enterprise accounts and maintaining relationships with developers to C-suite level.
Strong collaboration mindset & capabilities; Comfortable with asynchronous remote work.
Knowledge of CI/CD, deployment pipeline, and the SDLC process.
Comfortable managing accounts with varying requirements.
Demonstrable self-starter, curious, and solution focused.
Strong initiative, positive attitude, and both the ability and willingness to learn technical concepts.

Bonus If You:

Have devised and put in motion growth and activation strategies.
Experience and proficiency with Front-end web development libraries and frameworks like React, Node, Next.js, Express etc.
Can demonstrate an understanding of a CDN and/or Proxy.
Understand well, and can communicate clearly about DNS.
Have experience working with Enterprise applications at global scale.
Have previously worked at a high growth SaaS company.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA OTE pay range for this role is $136,000.00 - $204,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking a Customer Success Manager to manage Enterprise customers and drive business value through Vercel's best ideas, innovations, and capabilities. The role involves owning a portfolio of customer accounts, setting success criteria, issue resolution, expansion opportunities, and management of the customer renewal. The ideal candidate has 5+ years of experience in B2B/SaaS, end-to-end post-sales experience, and strong collaboration mindset. They should be comfortable with asynchronous remote work and have knowledge of CI/CD, deployment pipeline, and SDLC process. 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About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

\n\n\n

About the Role:

Reporting to the Manager, Customer Success Engineering, the Senior Customer Success Engineer’s responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.

\n\n\n

To succeed in this role, you must be an excellent communicator who can earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with holiday, weekend, and on-call work based on a rota system.

\n\n\n

What You Will Do:

\n
Solve interesting cases for Vercel customers.
\n
\n
Troubleshoot customer issues alongside our engineering team.
\n
\n
Work with other Vercel teams to provide advice and assistance internally and externally.
\n
\n
Develop and improve internal tools alongside engineering.
\n
\n
Specialize in a few product areas and own them within the team.
\n
\n
Improve existing and identify new internal documentation, processes, and policies.
\n
\n
Assist Customer Success Managers with Enterprise requests.
\n

\n\n\n

About You:

\n
You lead by example and provide feedback to mentor other members of the team.
\n
\n
You have awareness or exposure to web development, a passion for digging deep to find and resolve root causes, and will ideally have a background in platform-based SaaS support.
\n
\n
You enjoy engineering solutions to resolve the root causes of recurring problems.
\n
\n
You are experienced with incident management and procedural communication.
\n
\n
You possess exceptional communication skills.
\n
\n
You are comfortable working with a fully remote, globally distributed team.
\n
\n
You have a passion for delivering a customer experience second to none.
\n
\n
You are available to work up to 1 in 5 weekends.
\n
\n
You have 3+ of experience in a highly technical support role.
\n

\n\n\n

Bonus If You:

\n
You have frontend development experience with Next.js.
\n
\n
Have experience supporting backend runtime environments, especially Node.js.
\n
\n
Have experience with CDNs and a good understanding of caching techniques.
\n
\n
Prefer to work a Saturday to Wednesday or Wednesday to Sunday schedule.
\n

\n\n\n

Benefits:

\n
Competitive compensation package, including equity.
\n
\n
Inclusive Healthcare Package.
\n
\n
Learn and Grow – we provide mentorship and send you to events that help you build your network and skills.
\n
\n
Flexible Time Off.
\n
\n
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
\n

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

#LI-SP2

","Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. As a Senior Customer Success Engineer, you will resolve customer concerns, create internal tooling, and engineer solutions to help customers get the most out of the platform. You will work with a talented team, collaborate with other departments, and provide exceptional customer experience. With a competitive compensation package, inclusive healthcare, and flexible time off, Vercel offers a great work environment. As part of a globally distributed team, you will have opportunities to learn and grow, and contribute to shaping the company's reputation for helping customers meet their goals. You will be expected to work on weekends and holidays as part of a rota system, but with a flexible schedule that suits your needs.","Senior Customer Success Engineer at Vercel: resolve customer concerns, create internal tooling, and engineer solutions for personalized web experiences.",[],"https://vercel.com/careers/senior-customer-success-engineer-emea-us-5427506004?utm_source=remoteliz","2025-02-09T08:52:54.033653-05:00",{"_855":2697,"_2059":2060,"_2061":2698,"_2063":89,"_2064":2699,"_2072":2700,"_13":2702,"_2080":2081,"_2082":2704,"_2084":2081,"_2085":2086,"_2087":2010,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2705,"_2104":2706,"_2106":2707,"_2108":2708,"_2110":-5,"_2118":2709,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2710,"_2125":2060},4032,"Director of FP&A",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},[2701],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2703],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T12:59:01.015326-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We are seeking an experienced Director of Financial Planning and Analysis (FP&A) to lead, grow, and scale a high-performing FP&A team. Reporting to the Senior Director of Finance, this individual will play a critical role in driving financial strategy, supporting key business decisions, and ensuring our company meets its long-term goals.

The ideal candidate has 6-10 years of experience in FP&A or a related field, a proven track record of managing teams, and familiarity with SaaS business models.

What You Will Do:

Team Leadership & Development:

Build, mentor, and scale a high-performing FP&A team that partners with business leaders across the organization.
Establish best practices and processes for financial planning, analysis, and decision support.
Foster a culture of continuous improvement, collaboration, and accountability.

Financial Strategy & Planning:

Oversee the preparation of consolidated budgets, forecasts, and long-range financial plans.
Drive strategic planning processes, ensuring alignment with company goals and priorities.
Partner with senior leadership to provide financial insights that guide business decisions.

Reporting & Analysis:

Deliver timely and accurate financial reports, including variance analysis and actionable insights.
Establish and monitor key financial and operational metrics to drive business performance.
Lead ad-hoc analysis to evaluate potential opportunities, risks, and strategic initiatives.

Investor Relations:

Support all investor relations activities and cadences.
Assist in developing & executing the investor relations strategy in collaboration with the executive team.
Oversee the preparation of investor presentations, board decks, and other external communications to ensure consistent, transparent, and compelling messaging.

Systems & Tools:

Partner with IT and other teams to ensure the FP&A team has the tools and technology needed for robust financial analysis.
Continuously enhance financial models and reporting systems to improve efficiency and accuracy.

About You:

Experience: 6-10 years of progressive experience in FP&A, investment banking, management consulting, or a similar role, with at least 3 years of people management experience and at least 3 years of FP&A experience.
Industry Knowledge: SaaS or subscription-based business experience preferred.
Leadership Skills: Proven ability to lead, develop, and inspire high-performing teams.
Technical Proficiency: Expertise in financial modeling, forecasting, and planning tools (e.g., Excel, Google Sheets, Adaptive Insights, Pigment, or similar). SQL or other analytic tool experience preferred, but not required
Strategic Thinking: Strong analytical skills and business acumen with the ability to translate data into actionable insights.
Communication: Exceptional verbal and written communication skills, with experience presenting to senior leadership and external stakeholders.
Education: Bachelor’s degree in Finance, Accounting, Economics, or a quantitative field

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $192,000 - $288,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-NB1

","Vercel is seeking an experienced Director of Financial Planning and Analysis (FP&A) to lead a high-performing team. The ideal candidate has 6-10 years of experience in FP&A or a related field, with a proven track record of managing teams and familiarity with SaaS business models. The role involves driving financial strategy, supporting key business decisions, and ensuring the company meets its long-term goals. Vercel offers a great compensation package, stock options, inclusive healthcare package, mentorship opportunities, flexible time off, and remote work options. The San Francisco base pay range for this role is $192,000 - $288,000 per year.","Director of Financial Planning & Analysis at Vercel","https://job-boards.greenhouse.io/vercel/jobs/5387455004?utm_source=remoteliz.com","2025-02-09T10:20:50.372592-05:00",{"_855":2712,"_2059":2060,"_2061":2713,"_2063":89,"_2064":2714,"_2072":2715,"_13":2717,"_2080":2081,"_2082":2719,"_2084":2081,"_2085":2086,"_2087":2010,"_2089":2156,"_2091":2156,"_2093":2094,"_2095":2096,"_2003":2720,"_2104":2721,"_2106":2722,"_2108":2723,"_2110":-5,"_2118":2724,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2725,"_2125":2060},4007,"Senior Marketplace Partner Manager",{"_16":89,"_18":2480,"_20":2480,"_22":-5,"_2067":2019,"_2068":-5,"_2069":2070,"_2071":2018},[2716],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2718],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T12:57:31.783857-05:00",{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners and customers. We are looking for a Sr. Marketplace Ecosystem Manager to join our Partnerships team. You own and drive the success of our Vercel Marketplace, support partners as they build / launch / scale with Vercel, and drive mutual customer success. You will report to the VP of Partnerships.

What You Will Do:

Ecosystem Growth: Identify, recruit, and onboard partners onto the Marketplace. Create and establish Marketplace commercials with partners.
Partner Engagement: Manage Marketplace partner relationships on one to many, and strategic level. Be an advocate for Marketplace partner success.
Program Success: Co-define priorities, objectives, and success metrics with Ecosystem Product Manager. Design and establish best-in-class experience for Marketplace partners and users.
Co-marketing: Collaborate cross functionally with Marketing, and RevOps to execute co-marketing plans to drive acquisition of new users and adoption of Marketplace solutions.
Strategy & Execution: Develop and execute phased strategies from market and customer research to grow Marketplace adoption. From in-app experience, to marketing campaigns tactics.
Co-sell Initiatives: Devise plans with partners and enable sales team to grow the volume of co-sell, co-market, and deal reciprocation through Marketplace efforts.
Operational Excellence: Build out repeatable and scalable Marketplace program and engagement models to nurture and drive success to our partners and GTM organization.
Iterating to Greatness: Execute quarterly business reviews, with regular data analysis and insights. Provide leadership visibility into strategic bets, opportunities, and attainment of key performance metrics.

About You:

5+ years in technical partnerships roles at high growth SaaS companies
Proven success in building and scaling integration and app marketplace
Proven track record as a strong business partner to a Product organization
Strong understanding of the developer ecosystem and technology landscape
Excellent communicator and team player
Highly organized and detail oriented, and a bias for data-driven action
Strong Salesforce.com utilization, data analytics skillsets, and understanding of revenue operations workflow
Location preference: San Francisco or New York City

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $148,000-$170,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-KQ1

","Vercel is seeking a Sr. Marketplace Ecosystem Manager to join their Partnerships team. The successful candidate will own and drive the success of Vercel's Marketplace, support partners in building/scale with Vercel, and drive mutual customer success. They will report to the VP of Partnerships and be responsible for ecosystem growth, partner engagement, program success, co-marketing, strategy & execution, and operational excellence. The ideal candidate has 5+ years of experience in technical partnerships roles at high-growth SaaS companies, a proven track record in building and scaling integration and app marketplaces, and excellent communication and data analysis skills. Vercel offers a great compensation package, stock options, inclusive healthcare package, flexible time off, remote-friendly work environment, and opportunities for growth and learning.","Join Vercel's Partnerships team as a Sr. Marketplace Ecosystem Manager and drive the success of their marketplace, supporting partners in building/scale with Vercel.","https://job-boards.greenhouse.io/vercel/jobs/5406647004?utm_source=remoteliz.com","2025-02-09T10:42:56.629846-05:00",{"_855":2727,"_2059":2060,"_2061":2728,"_2063":113,"_2064":2729,"_2072":2731,"_13":2733,"_2080":2081,"_2082":2735,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2736,"_2091":2737,"_2093":2094,"_2095":2096,"_2003":2738,"_2104":2739,"_2106":2740,"_2108":2741,"_2110":2742,"_2118":2744,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2745,"_2125":2060},4843,"Billing Platform Product Manager",{"_16":113,"_18":2730,"_20":2730,"_22":-5,"_2067":2035,"_2068":-5,"_2069":2070,"_2071":2034},"2025-01-16T10:29:52.043245-05:00",[2732],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2734],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-02-01T03:25:46.037536-05:00",164000,246000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We're seeking a Billing Platform Product Manager to develop and optimize our billing infrastructure for customers ranging from individual developers to large enterprises. You'll collaborate with Pricing PMs to design billing solutions that adapt to our rapid innovation pace (5+ new products or prices shipped monthly), ensuring scalable financial operations for us and a smooth billing experience for our diverse customer base. You’ll be a leader tasked with solving one of Vercel’s most pressing problems – building world-class economic infrastructure.

What You Will Do:

Product & price management: design flexible billing infrastructure that can adapt to rapid pricing and feature changes and collaborate with Pricing PMs to build the right price structures and models
Usage & metering: define the transformation layer for how usage data becomes billable items
Financial operations: improve reliability and accuracy of billing data models and platform for IPO readiness
Enterprise & contract management: develop billing solutions for enterprise clients to enable quote-to-cash for each contract
Billing customer experience & enablement: create customer experience billing tools and support enablement for all user segments

About You:

Billing Expertise: You have a deep understanding of subscription and usage-based billing models and platform architecture needed to serve individuals and enterprises
Technical Depth: You were an engineer or PM of an infrastructure product and you understand how billing intersects with business needs
Commitment to ship quickly: You iterate fast, validate assumptions, and bring an outcome-focused mentality
Execution & Influence: You know how to earn trust and get things done
Quantitative Background: A bachelor’s degree in Engineering, Computer Science, Mathematics, or a similarly quantitative field is strongly preferred

Bonus If You:

Passion for Vercel & Frontend Ecosystem: You appreciate our mission, understand the needs of modern developers, and have opinions about where frontend technology is headed.

Note:

We encourage you to apply even if you don't feel you meet all qualifications. Many successful candidates don't check every box listed.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $164,000.00 - $246,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-LC1

","Vercel is seeking a Billing Platform Product Manager to develop and optimize billing infrastructure for customers ranging from individual developers to large enterprises. The role involves collaborating with Pricing PMs to design scalable billing solutions, ensuring smooth financial operations and customer experience. Key responsibilities include product and price management, usage and metering, financial operations, enterprise contract management, and enhancing the billing customer experience. Candidates should have expertise in subscription and usage-based billing models, technical depth in infrastructure products, a commitment to rapid iteration, execution skills, and a quantitative background. Vercel offers competitive compensation, healthcare benefits, learning opportunities, flexible time off, remote work options, and a supportive environment.","Lead the development of scalable billing solutions at Vercel, collaborating with Pricing PMs to enhance financial operations and customer experience for diverse clients ranging from individual developers to enterprises. Bring expertise in subscription and usage-based billing models and infrastructure architecture.",[2228,2163,2743,2250,2166,2117],"Learn and grow opportunities","https://job-boards.greenhouse.io/vercel/jobs/5432366004?utm_source=remoteliz.com","2025-02-02T05:30:26.866287-05:00",{"_855":2747,"_2059":2060,"_2061":2748,"_2063":113,"_2064":2749,"_2072":2750,"_13":2752,"_2080":2081,"_2082":2754,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2202,"_2091":2755,"_2093":2094,"_2095":2096,"_2003":2756,"_2104":2757,"_2106":2758,"_2108":2759,"_2110":2760,"_2118":2763,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2764,"_2125":2060},4136,"Software Engineer - Marketplaces",{"_16":113,"_18":2730,"_20":2730,"_22":-5,"_2067":2035,"_2068":-5,"_2069":2070,"_2071":2034},[2751],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2753],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T13:04:27.013034-05:00",240000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

We are seeking a Product Engineer with a specialization in billing systems to join our Engineering team. In this role, you will be instrumental in enhancing our platform's billing functionalities to ensure seamless transactions and user experiences. Your focus will be on designing, implementing, and maintaining features that optimize billing processes, contributing significantly to our platform's success in facilitating online transactions.

What You Will Do:

Lead the design and implementation of new billing features and enhancements for the Vercel platform.
Develop robust and scalable billing APIs and services to support frontend and backend billing functionalities.
Collaborate closely with cross-functional teams to integrate billing solutions seamlessly into the platform.
Continuously optimize billing systems' performance and reliability to ensure a frictionless user experience.
Stay abreast of industry trends and advancements in billing technologies, bringing innovative ideas to the team.
Proactively identify and troubleshoot billing-related issues to uphold a high level of user satisfaction.

About You:

Possess at least 6+ years of experience in full-stack development with a strong focus on billing systems.
Proficient in JavaScript and experienced in utilizing modern frontend frameworks such as React and Next.js for billing interfaces.
Skilled in server-side languages such as Node.js, Python, or Go, with a proven track record of implementing billing logic.
Familiarity with cloud platforms and containerization technologies like AWS and Docker, particularly in the context of billing deployments.
Demonstrate a passion for delivering high-quality code, with particular emphasis on billing accuracy, security, and scalability.
Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $192,000-$240,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-PF1

","Vercel is seeking a Product Engineer with a focus on billing systems. The role involves enhancing Vercel's platform by designing and implementing new billing features, developing scalable APIs, collaborating with cross-functional teams, optimizing performance, staying updated with industry trends, and troubleshooting issues. Candidates should have 6+ years in full-stack development with expertise in JavaScript, React, Next.js, Node.js, Python, or Go, familiarity with cloud platforms like AWS and Docker, a passion for high-quality code, problem-solving skills, and effective communication. Vercel offers competitive compensation, stock options, healthcare, mentorship, flexible time off, remote work opportunities, and WFH support.","Enhance Vercel's billing systems by designing features, developing APIs, collaborating with teams, optimizing performance, and troubleshooting issues. Utilize JavaScript, React, Node.js, and cloud technologies in a remote-friendly environment.",[2112,2113,2187,2761,2364,2762],"Flexible Time Off (4 weeks vacation)","WFH gear and budget","https://job-boards.greenhouse.io/vercel/jobs/5387745004?utm_source=remoteliz.com","2025-01-29T06:06:40.581636-05:00",{"_855":2766,"_2059":2060,"_2061":2767,"_2063":121,"_2064":2768,"_2072":2770,"_13":2772,"_2080":2081,"_2082":2774,"_2084":2081,"_2085":2086,"_2087":2088,"_2089":2522,"_2091":2775,"_2093":2094,"_2095":2096,"_2003":2776,"_2104":2777,"_2106":2778,"_2108":2779,"_2110":2780,"_2118":2785,"_2120":-5,"_2121":2010,"_2122":2010,"_2123":2010,"_20":2786,"_2125":2060},1870,"Security Researcher",{"_16":121,"_18":2769,"_20":2769,"_22":-5,"_2067":2044,"_2068":-5,"_2069":2070,"_2071":2043},"2025-01-16T10:29:52.045255-05:00",[2771],{"_16":17,"_18":2075,"_20":2075,"_22":-5,"_23":2076,"_25":2077,"_31":-5},[2773],{"_16":1905,"_18":1906,"_20":1907,"_22":-5,"_23":1908,"_25":1909,"_27":1910,"_29":1911,"_31":-5},"2025-01-28T11:29:43.628186-05:00",300000,{"_855":2096,"_2059":2098,"_23":2005,"_25":2006,"_2007":2008,"_2009":2010,"_2011":2010,"_2012":2010,"_2099":2100,"_2068":-5,"_2013":-5,"_2101":2055,"_2102":2081,"_2103":2010},"

About Vercel:

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Vercel is seeking a Security Researcher to strengthen our security posture through vulnerability research, particularly focusing on Vercel-maintained open-source projects like Next.js. You'll spearhead efforts to discover, report, and mitigate new security threats, develop framework-specific WAF rule packs (for Next.js, Svelte, and others), and improve product security by providing tailored, actionable guidance to our customers.

In this role, you'll represent Vercel at industry conferences, share research findings to establish thought leadership, and work closely with engineering, marketing, and customer success teams. You'll create educational materials, publish insights, and align product improvements with customer needs. This work will help customers maximize their application security through Vercel's native features while strengthening our position as a leader in application security and proactive threat mitigation.

What You Will Do:

Customer-Centric WAF Rule Development
- Design WAF rule packs tailored to specific frameworks, such as Next.js, prioritizing rules that address the most relevant and framework-specific vulnerabilities.
- Continuously refine these rules using real-time threat data, research findings, and customer feedback to maintain strong protection against emerging attack patterns.
Enablement through Education and Documentation
- Create clear documentation, guides, and best practices for Vercel's WAF to help customers understand and set up security rules that match their specific needs.
- Create educational materials and host webinars or workshops that equip customers with practical knowledge on utilizing Vercel's WAF to its full potential.
Proactive Threat Intelligence for Customers
- Share research-based threat intelligence with customers to alert them about potential risks and provide specific recommendations for rule updates and configurations.
- Work with customer success teams to identify and address high-risk customer environments, ensuring WAF configurations match each customer's unique security needs.
Collaborate on Security Feature Enhancements
- Work closely with Vercel’s product team to ensure that customer-facing security features align with industry standards and emerging threats, making Vercel’s WAF adaptable to various customer applications.
- Share insights from vulnerability research and customer feedback to shape product roadmaps, focusing on features that improve WAF effectiveness and usability across different customer needs.
Develop Security Tooling and Self-Service Enablement
- Build tools or dashboards that allow customers to self-assess and monitor the effectiveness of WAF configurations, offering insights into blocked threats, rule performance, and custom rule capabilities.
- Explore opportunities for customer-driven customization of WAF rules, empowering customers to address unique vulnerabilities while maintaining a default layer of robust security.
Customer Advocacy and Success Collaboration
- Partner with customer success and support teams to address WAF-related inquiries, share guidance, and resolve complex security configurations.
- Collect and synthesize customer feedback to continuously improve the WAF experience and address emerging needs in Vercel’s customer base.

About You:

Vulnerability Research Expertise: Proven experience identifying, reporting, and mitigating security vulnerabilities in open-source projects.
WAF Knowledge: Hands-on experience with Web Application Firewalls, ideally with rule customization and framework-specific tuning.
Strong Communication Skills: Ability to convey complex security concepts to both technical and non-technical audiences, including conference presentations and blog writing.
Cross-Functional Collaboration: Experience working closely with engineering, marketing, and customer success teams to drive security initiatives.
Customer Enablement Focus: Skilled in creating educational materials and supporting documentation for customers to optimize WAF configurations.
Industry Awareness: Familiarity with current security trends and emerging threats, with a proactive approach to continuous learning and application.

Bonus If You:

Built a Web Application Firewall Security product directly as an engineer
Achieved an Offensive Security certification and or Advanced SANS certification.

Benefits:

Great compensation package and stock options.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
Remote Friendly - Work with teammates from different time zones across the globe.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $216,000-$300,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

#LI-LC1

","Vercel is seeking a Security Researcher to enhance their security posture through vulnerability research in open-source projects like Next.js. The role involves developing WAF rule packs, creating educational materials, collaborating with cross-functional teams, and representing Vercel at industry events. Benefits include competitive compensation, healthcare, flexible time off, remote work options, and professional development opportunities.","Strengthen web application security by researching vulnerabilities, developing tailored WAF rules, and educating customers on best practices using Vercel's tools. Collaborate with teams to enhance product security and represent Vercel in the industry.",[2112,2113,2781,2782,2783,2784],"Learn and Grow - mentorship and events for network and skills building","Flexible Time Off - 4 weeks vacation policy","Remote Friendly - work globally with different time zones","Gear and WFH budget provided","https://job-boards.greenhouse.io/vercel/jobs/5401260004?utm_source=remoteliz.com","2025-01-28T11:31:59.701742-05:00","organizationSchema",{"_2789":2790,"_2791":2792,"_23":2005,"_2009":2010,"_2007":2008,"_2011":2010,"_2793":2794},"@context","https://schema.org","@type","Organization","numberOfEmployees",{"_2791":2795,"_2796":2051,"_2797":2053},"QuantitativeValue","minValue","maxValue","breadcrumbSchema",{"_2789":2790,"_2791":2800,"_2801":2802},"BreadcrumbList","itemListElement",[2803,2809,2812],{"_2791":2804,"_2805":17,"_23":2806,"_2807":2808},"ListItem","position","Home","item","http://www.remoteliz.com",{"_2791":2804,"_2805":33,"_23":2810,"_2807":2811},"Companies","https://www.remoteliz.com/remote-companies",{"_2791":2804,"_2805":41,"_23":2005,"_2807":2813},"http://www.remoteliz.com/remote-companies/vercel","routes/remote-companies.$slug","actionData","errors"]

Vercel Overview

Vercel

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Security Researcher