Remote Jobs

Gurobi Optimization logo

Account Manager (Remote Japan)

Gurobi Optimization

Location
Japan
Posted

Account Manager (Remote Japan) at Gurobi Optimization - drive revenue growth, expand client base, and manage software licenses.

Deputy logo

Manager, Enablement

Deputy

Location
United States of America
Posted
Salary Range
122k - 130k USD

Manager of Enablement at Deputy, leading training programs and driving enablement initiatives for Commercial Operations team.

Grafana Labs logo

Support Engineer, US (Remote, CST)

Grafana Labs

Location
United States of America
Posted
Salary Range
106k - 130k usd

Join Grafana Labs as a Support Engineer and provide specialized support for customers, collaborating with software developers to solve problems and deliver first-class customer service.

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Post Listing Research and Account Manager

Binance

Location
Brunei Darussalam
Posted

Post Listing Research and Account Manager: Analyze risks, optimize processes, and evaluate project requests for Binance.

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Technical Support Engineer | Brazil | Remote

Degreed

Location
Brazil
Posted

Technical Support Engineer Tier II at Degreed, providing Level 1 & 2 support via phone, email, chat, tracking issues, refining processes, and staying updated on products.

Grafana Labs logo

Technical Support Specialist (Remote, UK)

Grafana Labs

Location
United Kingdom
Posted

Technical Support Specialist at Grafana Labs in the UK, providing timely responses to customers and building trusted advisor relationships.

Grafana Labs logo

Senior Payroll Analyst (Remote, US)

Grafana Labs

Location
United States of America
Posted
Salary Range
85k - 103k USD

Senior Payroll Analyst at Grafana Labs: Oversee multi-state payroll operations, prepare payroll data, and ensure compliance with federal, state, and local regulations.

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Account Executive - Federal

Figma

Posted
Salary Range
130k - 160k USD

Drive sales and maximize revenue by targeting federal agencies, understanding complex business needs, and delivering innovative solutions with Figma's product suite. Build relationships with key decision-makers and manage a pipeline of Enterprise accounts.

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Media Search Analyst - English (AU) | Remote

Telus Digital

Location
Australia
Posted

Evaluate music, video, and App Store content using Apple devices. Contribute to improving AI models for major brands through accurate analysis and research.

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Adult Media Buyer (Europe - Remote)

EverAI

Location
Croatia
Posted

Join EverAI as a Media Buyer and contribute to the growth of our conversational AI experiences. Utilize advanced analytics tools and automation software to optimize campaigns and drive performance.

Grafana Labs logo

Technical Support Specialist (Remote, EMEA)

Grafana Labs

Location
Germany
Posted
Salary Range
38k - 42k EUR

Technical Support Specialist at Grafana Labs in Germany - build confidence with customers, grow your technical skills, and enjoy flexible remote work options.

Mozilla logo

Senior Account Executive

Mozilla

Location
United States of America
Posted

Senior Account Executive at Mozilla Corporation - $171k-$247k/year

Cryptio logo

Senior Account Executive

Cryptio

Location
United Kingdom
Posted

Join Cryptio as a salesperson and help institutional adoption in crypto with flexible remote work options and competitive benefits.

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Senior Account Executive

ClassDojo

Location
United States of America
Posted
Salary Range
184k - 255k USD

Senior Account Executive at ClassDojo: drive sales growth in K-12 education space with expertise in district sales, product knowledge, and negotiation skills.

Cobalt logo

Senior Account Executive

Cobalt

Location
United Kingdom
Posted

Senior Account Executive - Sell Pentesting & Offensive Security services to UK customers & prospects, develop upsell/cross-sell strategies, and drive sales growth.

Degreed logo

Regional VP, Sales | LATAM | Remote

Degreed

Location
Brazil
Posted

Degreed seeks seasoned sales leader for LATAM expansion, requiring pipeline generation, new logo acquisition, and effective account management.

KlearNow.ai logo

Sr. Account Executive

KlearNow.ai

Location
Netherlands
Posted

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Gurobi Optimization logo

Account Manager (Remote Japan)

Gurobi Optimization

Job Location

Job Summary

Gurobi Optimization is seeking an Account Manager (Remote Japan) to join their team. As an Account Manager, you will manage and execute the renewal process for Gurobi's software licenses, expand the company's presence within current client base, and manage incoming leads within your designated territory. You will communicate with customers, resolve issues related to license renewals, drive revenue growth by identifying opportunities to sell Gurobi's software solutions, and establish positive business relationships with customers. The ideal candidate should have a BA/BS degree or equivalent, 3-5 years of experience in Sales or Account Management roles, and proficiency in B2B SaaS sales, CRM tools, and negotiation techniques. Gurobi is committed to its core values of Customer Focus, Power of the Team, Innovation, Dedication, and Integrity.

At Gurobi Optimization, we're on a mission!  

A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world's toughest and most impactful business problems. We're looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi. 

As an Account Manager—Japan at Gurobi Optimization, your role is multifaceted and includes three core responsibilities. Firstly, you will manage and execute the renewal process for Gurobi’s software licenses. This pivotal role requires close collaboration with sales management to ensure renewals are processed promptly and accurately, maintaining strong client relationships and revenue continuity.

Secondly, you will focus on expanding Gurobi's presence within our current client base. This involves nurturing existing client relationships, identifying opportunities for upselling or cross-selling Gurobi’s solutions, and strategically positioning our offerings to meet evolving client needs. Your efforts will contribute directly to increasing client satisfaction and driving revenue growth.

Thirdly, you will manage incoming leads within your designated territory. This includes guiding these opportunities through the sales pipeline, from initial contact to contract closure. Through proactive lead generation and effective sales strategies, you will promote Gurobi's excellence to commercial clients across various industries and geographic locations, both large and small.

What you will be doing?

    • Manage the end-to-end license renewal process, including preparing renewal quotes, negotiating terms, and closing renewal deals.
    • Communicate with customers to understand their needs and ensure a smooth renewal experience.
    • Assist in resolving any issues related to license renewals, including billing and contract discrepancies.
    • Drive revenue growth by identifying opportunities to sell Gurobi's software solutions.
    • Present, promote, and sell Gurobi software to new potential customers (inbound leads) and existing clients.
    • Establish, develop, and maintain positive business relationships with customers, ensuring their satisfaction with Gurobi's products and services.
    • Secure and expand relationships with key customers through face-to-face meetings, addressing their needs and challenges.
    • Develop an extensive network of contacts within each customer organization, identifying all key stakeholders involved in the buying process.
    • Participate in trade shows and company training events to expand outreach and connect with potential customers.
    • Work towards achieving agreed-upon sales targets and outcomes within the designated timeframe.
    • Collaborate with other team members within the sales organization and cross-functional teams to coordinate sales efforts effectively.
    • Maintain a comprehensive Customer Relationship Management (CRM) system, ensuring it contains up-to-date customer information, interactions, and sales opportunities.
    • Provide management with detailed reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    • Stay informed about industry best practices, competitive threats, and developments in the optimization space to remain competitive.
    • Continuously improve your skills and knowledge through company-provided and independent development and training opportunities.

What experience and qualifications should you have?

    • A BA/BS degree or equivalent is a mandatory requirement.
    • Possess 3-5 years of experience in Sales or Account Management roles, with exposure to various field facets. International experience is advantageous.
    • Demonstrate at least 3 years of experience in B2B software sales within the technology sector, with a preference for optimization and analytics solutions expertise.

What skills and abilities should you have?

    • Proven track record of success in account management, demonstrating high drive and achievement.
    • Strong understanding of software licensing and renewal processes.
    • Proficient in consultative selling, approaching sales with confidence and enthusiasm.
    • Effective communication skills, both orally and in writing, facilitating solid interpersonal connections and rapid rapport building.
    • Strong critical thinking abilities, capable of simplifying complex situations for effective problem-solving.

What other requirements should you have?

    • Proficient in B2B SaaS sales.
    • Fluent in macOS, Microsoft 365, and Power BI.
    • Comfortable with learning and using Salesforce.
    • Trained in negotiation techniques, providing a strong foundation for negotiation skills.
    • Utilizes CRM and analytics tools methodically and precisely for efficient business operations.
    • Skilled at initiating contact with inbound leads and expanding connections to key stakeholders to close deals.
    • Driven by a competitive mindset and a desire for achievement.
    • Highly self-motivated and capable of working efficiently in a remote work environment.

Your Alignment with our Gurobi Core Values:

    • Customer Focus: Verbal & written communication skills that bring clarity and build trust. 
    • Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others.
    • Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team. 
    • Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance. 
    • Integrity: Promise to uphold honesty as your compass and conduct all business practices with an ethical mindset and fiscal responsibility.