Account Manager
Eventbrite, Inc.
- Location
- Ireland
- Posted
Eventbrite Account Manager: drive business growth through customer relationships and sales targets
Remote Jobs
Creative Strategy Sr Manager
Trafilea
- Location
- Argentina
- Posted
Creative Strategy Sr Manager at Trafilea: Lead integrated brand campaigns, develop impactful concepts, mentor creative team, and drive business growth in a dynamic remote work environment.
Community and Partnership Manager
saas.group
- Location
- Croatia
- Posted
Join Rewardful's Marketing team as a Community & Partnership Manager, driving social media strategy and affiliate program growth.
Senior PR Manager
CoinsPaid
- Location
- Croatia
- Posted
Senior PR Manager at CoinsPaid: Create impactful communication plans, secure media coverage, and build a strong reputation in the EU crypto payments sector.
Channel Partnership Manager
Makersite GmbH
- Location
- Croatia
- Posted
Channel Partnerships Manager at Makersite: drive revenue growth through channel partnerships, collaborate with talented professionals, and contribute to cutting-edge projects.
Engineering Manager - Advertising
Spotify
- Location
- United States of America
- Posted
- Salary Range
- 123k - 175k USD
Engineering Manager for Spotify's Ads Business Unit
Planning & Activation Manager
3M
- Location
- Mexico
- Posted
Planning & Activation Manager LATAM: Collaborate with innovative teams, lead activation marketers, and drive business growth
Manager - Customer Support
SQUIRE
- Location
- United States of America
- Posted
Manage customer support team at SQUIRE, leading operations, coaching staff, and driving continuous improvement.
Social & Digital Marketing Manager (South Asia)
Binance
- Location
- Sri Lanka
- Posted
Social Media & Digital Marketing Manager for Binance's South Asia team, developing social media plans, managing platforms, and optimizing content for ASO & SEO.
Senior Marketplace Partner Manager
Vercel
- Location
- United States of America
- Posted
Join Vercel's Partnerships team as a Sr. Marketplace Ecosystem Manager and drive the success of their marketplace, supporting partners in building/scale with Vercel.
SEO Manager
CoinsPaid
- Location
- Croatia
- Posted
Middle SEO Manager for CoinsPaid, driving organic traffic & improving search rankings with expertise in SEO tools & best practices.
Marketing Manager - Europe
iHerb
- Location
- Netherlands
- Posted
Marketing Manager - Europe job description: build brand awareness through social media and content creation, manage TikTok and Instagram accounts, design engaging content
Senior Manager, Fraud
Mercury
- Location
- Canada
- Posted
Senior Fraud Manager at Mercury: lead teams, partner with cross-functional partners, and deliver impactful projects to improve fraud prevention and banking experience.
Senior Social Media Manager
Postman
- Location
- United States of America
- Posted
- Salary Range
- 135k - 155k USD
Senior Social Media Manager at Postman: Drive social strategy, content creation & management for organic channels.
Senior Social Media Manager
Workiva
- Location
- United States of America
- Posted
- Salary Range
- 106k - 172k USD
Lead Workiva's organic social strategy to build audience relationships, create high-value content, and amplify brand value through cross-functional collaboration and data-driven insights.
Engineering Manager I - Full Stack
StackAdapt
- Location
- United States of America
- Posted
Lead StackAdapt's engineering team, develop scalable web solutions using modern technologies, and contribute to our innovative advertising platform in a remote-first environment.
Engineering Manager I - Full Stack
StackAdapt
- Location
- Canada
- Posted
Full-stack engineering lead for a remote-first company with competitive salary + equity, RRSP matching, and comprehensive benefits.
Engineering Manager I - Full Stack
StackAdapt
- Location
- Canada
- Posted
Lead full-stack engineering team at StackAdapt, develop production-level code, and drive company objectives with a competitive salary + equity
Technical Manager
TTEC Digital
- Location
- Philippines
- Posted
Technical Operations Manager for Managed Services practice in Manila, Philippines, responsible for managing client relationships, ensuring satisfaction, and mitigating risks.
Data Protection & Privacy Manager
Adaptavist
- Location
- Canada
- Posted
Data Protection & Privacy Manager at The Adaptavist Group - lead global data compliance initiatives, establish privacy governance framework, respond to data breaches
Account Manager
Eventbrite, Inc.
Job Location
Job Summary
Eventbrite is seeking an Account Manager to join their team. The role involves managing accounts to achieve sales targets, generating new business opportunities, and fostering long-term relationships with customers. As an Account Manager, you will build and maintain valued relationships with customers to drive business growth and ensure retention. You will also articulate the value Eventbrite drives for its customers through consistent measurement, reporting, and check-ins. The ideal candidate has 3+ years of experience in Sales or Customer Success/Account Management, with a focus on revenue growth and contract negotiation. They should have strong organization skills, excellent communication skills, and experience using CRM software such as Salesforce.
THE CHALLENGE
Eventbrite is a people-first organization. Our goal of building the global platform for live experience relies on the foundation of top talent and strong company culture. The Account Management Team is responsible for retaining and growing our fast-growing customer base, consisting of sales returning customers, as well as self sign-on event creators. The team’s main focus is to maximize value from their account book of business by retaining the best-fit customers through contract renewals and upsell opportunities.
THE TEAM
The Account Management Team operates at high velocity outreach, engaging with creators at the right commercial moments throughout their customer journey. This team is responsible for understanding event creators’ business trends in order to identify opportunities for mutual growth.
THE ROLE
We are looking for an Account Manager for a 12-month fixed-term contract to cover parental leave. As an Account Manager, you will manage accounts to achieve sales targets, generate new business opportunities, and foster long-term relationships.
YOU WILL
Build and maintain valued relationships with customers to ultimately drive business growth and ensure retention
Articulate and position the value Eventbrite drives for our customers (with a focus on proven success and ROI) through consistent measurement, reporting, and check-ins
Manage all renewal, contract negotiation, and commercial activities for customers
Work cross-functionally to identify growth opportunities, resolution strategies, and ultimately structure contract agreements that drive long-term value to both the organizer and the company.
Identify upsell opportunities within the existing account base - prioritizing high value accounts.
Identify new business opportunities through referrals to regularly deliver leads to the acquisition team
Continuously deliver feedback to leadership teams and participate in process improvements and optimization of existing procedures
Responsible for feeding back to the business on competitive threat
THE SKILL SET
3+ years experience in a Sales or Customer Success/Account Management role with a focus on revenue growth and contract negotiation
Demonstrated experience managing customer renewals and upsells with a SaaS product to attain predetermined goals and quotas
Proven ability to manage a large book of business
Strong organization skills and superb capabilities with managing a large volume of tasks, responsibilities, and deadlines
Excellent communication skills (both verbal and written), meticulous attention to detail, and a resourceful problem-solving attitude
Experience using CRM software (Salesforce), Microsoft Office Suite (Word, PowerPoint, Excel) and Google Applications (Analytics, Docs, Sheets, Slides)
BONUS POINTS
Previous experience in the event or ticketing industry
Strong sales and negotiation skills
Experience using Groove, Gong
