Remote Jobs

Hightouch logo

AI Decisioning Technical Architect

Hightouch

Location
British Virgin Islands
Posted
Salary Range
170k - 220k USD

AI Decisioning Technical Architect at Hightouch: Help large companies deploy AI marketing campaigns and drive business outcomes.

Vonage logo

Technical Support Engineer (NAM Video Specialist)

Vonage

Location
India
Posted

Technical Support Engineer (NAM Video Specialist) at Vonage, providing first-class support for API & SDK implementations with IP-based real-time multimedia communication technologies.

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Technical Program Manager - Data Platform

Shippo

Location
Brazil
Posted
Salary Range
150k - 200k USD

Lead cross-functional projects at Shippo to modernize data infrastructure and foster self-service analytics. Manage strategic initiatives, improve data reliability, and align with business goals while working in a remote-friendly environment.

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Sr. Technical Project Manager

Nutrafol

Location
United States of America
Posted

Technical Project Manager for e-commerce company seeking expert-level JIRA & Confluence skills, attention to detail, and strong documentation abilities.

Gurobi Optimization logo

Technical Account Manager (USA - Remote)

Gurobi Optimization

Location
United States of America
Posted

Technical Account Manager at Gurobi Optimization: Collaborate with teams, provide technical expertise, and drive customer engagement.

Grafana Labs logo

Technical Accounting Manager (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
131k - 157k USD

Technical Accounting Manager at Grafana Labs: Analyze accounting implications, prepare journal entries, and collaborate with engineering teams.

Figma logo

Technical Operations & Insights Analyst

Figma

Location
United States of America
Posted
Salary Range
112k - 238k USD

Analyze product support data, build pipelines, and deliver insights at Figma to enhance customer experience and operational efficiency.

Acquia logo

Technical Account Manager (Drupal)

Acquia

Location
Costa Rica
Posted

Technical Account Manager at Acquia: Partner with customers to drive technical success, leveraging Drupal expertise and collaboration skills.

Creatio logo

Technical Lead (.NET/Angular)

Creatio

Location
Poland
Posted

Technical Lead (.NET/Angular) job in Warsaw, Poland - Develop integrations with external products and Creatio interfaces

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Technical Customer Success Specialist

Relay Commerce

Location
Brazil
Posted

Technical Customer Success Specialist at Relay Commerce - troubleshoot technical issues, debug errors, and provide expert support to customers in e-commerce and B2B SaaS.

Grafana Labs logo

Observability Architect

Grafana Labs

Location
Netherlands
Posted
Salary Range
120k - 145k EUR

Lead customer success as an Observability Architect at Grafana Labs, driving technical relationships, providing strategic consulting, and optimizing product implementations for client success.

Binance logo

Java Architect- Compliance

Binance

Location
Taiwan, Republic of China
Posted

Remote Java Solutions Architect position at Binance, requiring 5+ years of experience in Java Spring microservices, excellent communication skills, and fluency in English and Chinese.

Grafana Labs logo

Technical Support Specialist (Remote, Spain)

Grafana Labs

Location
Spain
Posted
Salary Range
33k - 36k EUR

Technical Support Specialist at Grafana Labs in Spain - Join a high-growth tech startup with flexible remote work options and competitive compensation.

Red Cell Partners logo

Senior Technical Product Manager, Partnerships

Red Cell Partners

Location
United States of America
Posted

Senior Technical Product Manager at Red Cell Partners, leading integration ecosystem development and strategic partnerships.

Grafana Labs logo

Manager, Technical Support (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
125k - 150k USD

Join Grafana Labs as Manager, Technical Support and lead high-performing teams to deliver exceptional customer support and drive business growth.

Twilio logo

Technical Support Expert 2 - Email

Twilio

Location
Colombia
Posted

Technical Support Expert 2 for Email platform at Twilio, providing world-class support and resolving complex issues in a remote-first work environment.

Hightouch logo

AI Decisioning Technical Architect

Hightouch

Salary Range

170k - 220k USD / YEAR

Job Summary

Hightouch is seeking a Technical Architect to help customers deploy AI Decisioning marketing campaigns and understand their impact on business outcomes. As a key member of the team, you will work with large companies, including PetSmart and Warner Music Group, to scoping out use cases, selling the value of AI Decisioning, and helping customers set up creatives and campaigns within Hightouch's product. With 5-10 years of experience in deploying or consulting on lifecycle marketing campaigns, enterprise selling experience, and strong interpersonal skills, you will own the continuous feedback cycle with customers and present insights to stakeholders. Hightouch is a remote-friendly company backed by leading investors, offering a competitive salary range of $170,000-$220,000 per year.

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data.  We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first-principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including PetSmart, Warner Music Group, Spotify, Ramp, Retool, NBA, Plaid, and L’Oreal. We’re based in San Francisco and are remote-friendly. Hightouch is backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

Are you skilled at breaking down complex technical concepts while also having the creative intuition to recommend high-value marketing campaigns? Hightouch is looking for our very first Technical Architect who will be in charge of helping customers successfully deploy new AI Decisioning marketing campaigns while helping them understand the impact it drives for their business.

A day in the life of an AI Decisioning Technical Architect will look like:

  • Working with some of the largest companies in the world in a client-facing role
  • Scoping out use cases and selling the value of AI Decisioning in front of customer/prospective marketing, data, and data science teams
  • Helping customer marketing teams set up creatives, campaigns, and outcomes within their marketing automation platform and Hightouch’s AI Decisioning product
  • Helping identify where feature data is located, working with data teams as necessary or helping marketing team work with their data team
  • Helping solution outcome data to be in a clean and usable state
  • Helping guide customer to proper test set up
  • Owning the continuous feedback cycle with the customer and keeping them up to date on campaign progress
  • Presenting insights and milestones of AI Decisioning to the customer

What We're Looking For

  • 5-10 years of experience deploying or consulting on lifecycle or growth marketing campaigns
  • Enterprise selling experience
  • Strong discovery and interpersonal skills
  • Intellectual curiosity, high ambition and humility
  • Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy

Bonus If You Have

  • Experience with Customer Data Platforms
  • Experience selling Martech and/or Data Solutions

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000-$220,000 (80/20 split variable) USD per year.