Remote Jobs

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Applied AI Engineer

DevRev

Location
India
Posted

Apply for Applied AI Engineer at DevRev, develop solutions using TypeScript, JavaScript, Python, and Generative AI technologies, and shape the future of customer-centric companies.

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Full Stack Engineer

Kalepa

Location
United States of America
Posted
Salary Range
90k - 140k USD

Join our team as a Core Engineer to work on cutting-edge technologies like NLP and machine learning. Collaborate with a global team of engineers in full-stack, data, ML, and DevOps roles. Enjoy competitive salary, equity options, excellent benefits, and other perks.

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Lead Backend Engineer

Superside

Location
Cameroon
Posted

Lead Backend Engineer for cutting-edge tech in creative industry

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Principal Detection Engineer

Red Canary

Location
United States of America
Posted
Salary Range
138k - 188k USD

Principal Detection Engineer at Red Canary: Improve threat reporting and response with expertise in endpoint detection and automation.

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Customer References Coordinator - India

JumpCloud

Location
India
Posted

Join JumpCloud's Corporate Communications team as a Customer References Coordinator and create compelling customer success stories

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Software Engineer

Douro Labs

Location
Brazil
Posted
Salary Range
120k - 180k USD

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Software Engineer

Figma

Location
United States of America
Posted
Salary Range
149k - 350k USD

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Software Engineer

The Athletic Media Company

Location
Canada
Posted
Salary Range
120k - 140k USD

Join The Athletic as a Full-Stack Engineer to build innovative solutions for sports media, focusing on growth features and scalable backend systems. Work remotely with a global team and enjoy competitive benefits.

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Software Engineer

360Learning

Location
Spain
Posted

Full-stack developer for LMS platform with flexible remote work options and comprehensive benefits package

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Software Engineer

Planet

Location
Slovenia
Posted

Join Planet as a Software Engineer and contribute to innovative systems that extract insights from satellite imagery for applications in agriculture, forestry, climate, land management, and more.

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Software Engineer

Enode

Location
Croatia
Posted

Join Enode as a Mid-Level Engineer and accelerate the transition to a sustainable energy system

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Software Engineer

Adaptavist

Location
South Africa
Posted

Join The Adaptavist Group as a Software Engineer to build and maintain cloud products using AWS, collaborate with teams, and deliver reliable solutions in the Atlassian ecosystem.

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Software Engineer

Gauntlet

Location
United States of America
Posted
Salary Range
160k - 200k USD

Join Gauntlet as a Software Engineer to develop Aera's treasury management platform. Collaborate on cutting-edge DeFi solutions, leverage Python expertise, and enjoy comprehensive benefits including remote flexibility and wellness support.

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Software Engineer

Figma

Location
United Kingdom
Posted

Figma developer tools role: build Dev Mode, collaborate on new products, mentor peers & drive solutions with React, Typescript & Ruby/Sinatra.

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Senior Engineer

Athennian

Location
Canada
Posted

Senior Engineer at Athennian: Design scalable software solutions, mentor junior engineers, and drive technical excellence in a fast-paced startup environment.

DevRev logo

Applied AI Engineer

DevRev

Job Location

Job Summary

DevRev is a SaaS company that provides a purpose-built CRM platform for support, product, and growth teams. The Applied AI Engineering team ensures customers get the optimal experience from DevRev by developing solutions to meet customer goals. As an Applied AI Engineer, you will work closely with customers to understand their needs, design, develop, and implement solutions using TypeScript, JavaScript, Python, and Generative AI technologies. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics, and workflows are used in customers' processes. The ideal candidate has a software engineering degree or equivalent experience, hands-on coding skills, and familiarity with Generative AI technologies. DevRev is committed to its culture of hunger, humility, honesty, and heart, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Applied AI Engineer 

The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify need(s) for integration with existing enterprise systems/services, workflow/process automation or customization/enhancement of the DevRev platform capabilities to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.

Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning the coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development, and AI/ML skills to ensure our customers get the most out of the DevRev platform. 

Job Description

As an Applied AI engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python etc. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

Objectives of this role will include:

  • Design, develop and implement integrations, automations and customizations to integrate DevRev with customers’ tech stack and workflows, and ensure successful customer engagements.
  • Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
  • Work on semantic search engine fine-tuning for better search accuracy.
  • Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
  • Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc.
  • Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.

Ideal Candidate Qualifications:

  • Software engineering degree or equivalent educational or professional experience.
  • Hands-on coding experience using TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
  • Familiarity with Generative AI technologies including models like GPT-4, prompt engineering and fine-tuning.
  • Knowledge of vector databases and data embeddings.
  • Outstanding communication (written and verbal in English).
  • Result-oriented work style, ability to get things done and a learning mindset.
  • An endless passion for challenging work that requires high energy, full engagement and a self-founded need for high performance.
  • Minimim 1-2 years of work experience

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!