Remote Jobs

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Atlassian Administrator

Jenzabar

Location
United States of America
Posted
Salary Range
75k - 88k USD

Atlassian Administrator needed for SAAS tool management, customization, and optimization

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Binance Accelerator Program - Futures Business Development

Binance

Location
Croatia
Posted

Join the Binance Accelerator Program and shape the future of blockchain with a leading ecosystem. Collaborate on fast-paced projects, develop transferable skills, and thrive in a results-driven workplace.

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Customer Care Executive (Cebu, Philippines)

Zepz

Location
Philippines
Posted

Customer Care Executive at Zepz Group in Cebu, Philippines - manage customer queries, screen identification, review transactions, and advise customers on products.

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Asset Risk & People Due Diligence Analyst

Binance

Location
Brunei Darussalam
Posted

Asset Risk & People Due Diligence Analyst for Binance, utilizing open source data and blockchain analytics tools to conduct due diligence and risk assessments on digital assets.

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Editor, The Product Manager

Black & White Zebra

Location
Canada
Posted
Salary Range
70k - 90k USD

Editor, The Product Manager at Black and White Zebra creates high-quality SEO-optimized content that drives traffic and establishes the publication as a trusted authority.

Crosslake Technologies LLC logo

Technical Due Diligence Consultant (Spanish Speaking)

Crosslake Technologies LLC

Location
United States of America
Posted

Technology Consultant at Crosslake: Lead technical assessments for investments, improve software processes, and mentor teams. Join us to make a meaningful impact in the tech industry.

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Editor, The CX Lead

Black & White Zebra

Location
Canada
Posted
Salary Range
70k - 90k USD

Create high-quality content that drives organic traffic growth for Black and White Zebra's website, collaborating with subject matter experts to produce informative articles on career development insights and software reviews.

Black & White Zebra logo

Editor, The CMO

Black & White Zebra

Location
Canada
Posted
Salary Range
60k - 80k USD

Editor at CMO Canada Media - Create high-quality, SEO-optimized content for organic traffic growth

Black & White Zebra logo

Editor, The CMO

Black & White Zebra

Location
Canada
Posted
Salary Range
70k - 90k USD

Editor at The CMO Canada Media - Create high-quality SEO-optimized content, collaborate with a talented team, and drive organic traffic growth.

Black & White Zebra logo

Editor, The RevOps Team

Black & White Zebra

Location
Canada
Posted
Salary Range
70k - 90k USD

Editor role at Black and White Zebra creating high-quality content that ranks well in search results and drives traffic

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Tax Supervisor- Real Estate

BPM LLP

Location
United States of America
Posted

Assurance Manager at BPM: Develop client relationships, provide tax compliance & consulting services, and oversee complex tax research projects in a dynamic and innovative environment.

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Event Manager

Nextech

Location
United States of America
Posted

Oversee all aspects of event planning and execution at Nextech, from logistics to post-event analysis, ensuring seamless operations and compliance with regulations while enhancing brand visibility through collaboration with marketing and sales teams.

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Sales Operations Lead

Xero

Location
United Kingdom
Posted

Lead Xero's sales operations in the UK by managing forecasting, territory strategies, segmentation, and performance initiatives. Collaborate with leadership to design business strategies, deliver insightful reports, and enhance efficiency through innovative approaches.

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Customer Support Specialist

Roadie

Location
United States of America
Posted

Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.

Jenzabar logo

Atlassian Administrator

Jenzabar

Salary Range

75k - 88k USD / YEAR

Job Summary

Atlassian Administrator will manage and maintain SAAS tools, including Jira, Confluence, and plugins. The ideal candidate has technical expertise, process improvement skills, and ability to work with multiple teams. They will ensure efficient operation of Atlassian products, meet organizational needs, and support business objectives across departments. The role involves platform administration, customization, optimization, user support, training, process improvements, reporting, compliance, and security. The ideal candidate has 6+ years of experience as an Atlassian Administrator with a strong focus on Jira and Confluence.

Position Summary

The Atlassian Administrator will be responsible for the administration, configuration, maintenance and optimization of all Atlassian products. This role will ensure that all Atlassian products operate efficiently, meet organizational needs and support business objectives across many departments. The ideal candidate will have technical expertise, process improvement skills, and the ability to work closely with multiple teams to better improve processes and functionality.

Essential Tasks

Platform Administration:

  • Manage and maintain SAAS Atlassian tools, including Jira, Jira Service Management (JSM), Confluence and related plugins

  • Monitor system performance, upgrades, licenses and ensure system availability and scalability

  • Implement and enforce governance, permissions, and security standards

Customization and Optimization:

  • Create and maintain dashboards, reports and metrics to track and measure key performance indicators

  • Configure and manage incident, problem, and change management processes

  • Design and build asset schemas

  • Improve content management and team collaboration in Confluence

  • Implement integrations with other systems and tools (e.g., LogicMonitor, Salesforce, Simplesat)

User Support and Training:

  • Provide technical support for Atlassian users

  • Conduct training sessions and create user documentation

  • Serve as the primary liaison between technical teams and business units for Atlassian-related matters

Process Improvements:

  • Work with department stakeholders to improve project management workflows

  • Analyze current configuration and recommend optimizations

  • Stay informed about new Atlassian product features

Reporting and Analytics:

  • Create and manage custom reports and dashboards

  • Analyze data to identify trends and insights that can improve performance

Compliance and Security:

  • Ensure compliance with organizational policies, regulatory requirements, and industry standards

  • Collaborate with the IT security team to maintain a secure environment for Atlassian products

Preferred Skills and Experience

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)

  • 6+ years of experience as an Atlassian Administrator, with a strong focus on Jira and Confluence

  • Proven experience in customizing workflows, schemes, and dashboards

  • Experience with scripting languages, custom script writing, and automation tools (e.g., Jira Automation, Groovy, ScriptRunner)

  • Experience implementing ITIL or other IT service management frameworks

  • Deep understanding of Atlassian best practices and architecture

  • Strong problem-solving and troubleshooting skills

  • Excellent communication skills with the ability to work with technical and non-technical stakeholders

The pay range for this position is $75,000-88,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

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