AWS GTM Program Manager III - Remote
RackspacePosted 3/11/2025
AWS GTM Program Manager III - Remote
Rackspace
Job Location
Job Summary
The AWS GTM Program Manager III - Remote role at Rackspace Technology involves leading activities to drive awareness of Rackspace capabilities across AWS teams. The position requires owning a segment or relationship within AWS account teams, evaluating and establishing co-selling agreements, and participating in regular interactions with Rackspace peers and executives. The ideal candidate should have advanced knowledge of the program management process, CRM, marketing automation systems, and excellent written and verbal communication skills. They should also be highly motivated, energetic, and thrive in a fast-paced environment. Rackspace Technology offers a well-rounded suite of health and wellness programs, paid volunteer time off, and opportunities for growth and development.
Job Description
The AWS Go To Market (GTM) Program Manager leads activities to drive awareness of Rackspace capabilities across AWS teams. Positions Rackspace solutions to AWS sales and partner teams, highlighting Rackspace capabilities. Collaborate with Rackspace technical leads to drive alignment with AWS sales leaders. Drive execution of identified action items to establish top of funnel sales initiatives. a
Key Responsibilities
- Owns a segment or relationship within AWS account teams
- Evaluate and establish co-selling agreements when possible
- Establish programmatic selling activities with Rackspace sales team and Alliance partner sales
- teams
- Participate in regular interaction with Rackspace peers across other business units as well as
- executives and sales leadership on activities ranging from strategic go- to-market activities to
- managing quarterly business reviews.
- Participate in enablement of Rackspace sellers (matrixed with Product)
- Drive incremental pipeline and opportunities
- Contributes to solution of business problems regarding operations, products, services or
- customers.
- Analyzes information, asks questions and checks for understanding using learned techniques and
- applying creativity in new situations.
- Applies acquired skills and experience to complete moderately complex tasks.
- May suggest improvements to existing processes and solutions to improve the efficiency of the
- team.
- Networks with internal and external contacts; recognizes the importance of relationships outside
- of specialty field.
- Conflict Resolution: Able to surface and resolve breakdowns in commitment and drive behavior changes required.
- Utilize business relationship skills, such as negotiating with customers or management, or using influencing skills with senior level leaders regarding matters of significance to the organization.
- Advanced knowledge of the program management process, including segmentation and targeting.
- In-depth knowledge of CRM and marketing automation systems such as Salesforce.com and Marketo.
- Outstanding written and verbal communication and presentation skills
- Ability to speak publicly to both small and large groups.
- Highly motivated, energetic, and thrives in a fast-paced environment and comes with a startup ‘anything and everything’ mentality.
- Exceptional interpersonal skills with the ability to establish positive relationships with team members.
- Advanced analytical and problem solving skills.
- Advanced decision making and project management skills.
- Ability to work effectively in a fast-paced environment with the agility to respond to new and changing requirements based both on a dynamic market and company environment.
- Ability to handle multiple projects simultaneously, prioritizing workloads to meet competing deadlines.
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
- Advanced creative solution building skills.
- Ability to detect patterns, draw conclusions, and present conclusions to internal stakeholders.
- Ability to read and interpret response data and analyses.
- Ability to make recommendations based on available data.
- Advanced attention to detail.
Critical Competencies
- Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
- Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
- Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
- Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
- Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Careel Level Summary
- Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
- Solves complex problems
- Works independently, receives minimal guidance
- May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
- Acts as a resource for colleagues with less experience
- Level at which career may stabilize for many years or until retirement
Knowledge
- Intermediate knowledge of planning, designing and executing partner programs that drive partner interest and demand
Skills
- Analytical Skills
- Budget Management
- Business/Sales Development Skills
- Client/Customer Service
- Digital Transformation
- Negotiation Skills
- Operational Strategy Skills
- Platform/Technical Software Support
- Process Improvement
- Product Portfolio Management
- Project Management
- Sales Strategy Skills
- Stakeholder Management (external/internal)
- Technology Integration
Education
- High School Diploma or regional equivalent required
- Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
Certifications
- Project certification a plus (PMP, Six Sigma, etc.)
Experience
- 5 - 7 years of experience in the field of role required
Disclaimer
- The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Are you a Racker?
Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.
They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.
Rackers are inherently wired to solve problems and share ideas in small, nimble teams.
As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.
Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family!
Why work at Rackspace Technology?
Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.
Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.
Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.
Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others.
Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.
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• The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.
• The anticipated starting pay range for Colorado is: 89,300 – 130,900
• The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 95,000 – 139,260
• The anticipated starting pay range for California, New York City and Washington is: 104,000 – 152,570
• Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.
