AWS Support Engineer I
Rackspace
- Location
- India
- Posted
AWS Support Engineer I - Remote - Provide first-level technical support for AWS-based solutions
Remote Jobs
Senior Android Engineer
DuckDuckGo
- Location
- Anywhere in the world
- Posted
Senior Android Engineer at DuckDuckGo: Lead complex projects, propose innovative solutions, and execute with metrics focus
Senior Android Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 123k - 189k USD
Join Brightwheel as a Senior Android Engineer to design and develop impactful mobile solutions, collaborate with cross-functional teams, and contribute to improving early education technology.
Senior Android Engineer
Opal
- Location
- Croatia
- Posted
Senior Android Engineer at Opal: Define tech stack, launch Android product, and shape focus & productivity tools.
Senior Android Engineer
Binance
- Location
- Brunei Darussalam
- Posted
Senior Android Engineer at Binance: Design & build advanced Android apps, collaborate with cross-functional teams, and optimize app performance.
Staff iOS Engineer
brightwheel
- Location
- United States of America
- Posted
Join Brightwheel's mobile team as an experienced iOS Engineer and contribute to the development of innovative early education solutions.
Staff iOS Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 179k - 237k USD
Staff iOS Engineer at Brightwheel: Maintain mobile platform architecture, build user-facing products & features, and lead complex projects with multiple engineers.
Senior Blockchain Engineer
Rootstock Labs
- Location
- Brazil
- Posted
Join Rootstock Labs as a Senior Blockchain Engineer to work on cutting-edge blockchain technology, collaborate with global teams, and contribute to making Bitcoin accessible for everyone.
Lead Software Engineer
JustAnswer
- Location
- India
- Posted
Lead Full-Stack .NET Engineer at JustAnswer, designing and implementing robust solutions with modern technologies like .NET Core, React.js, and Kubernetes.
Sr. AI Engineer
MyFitnessPal
- Location
- United States of America
- Posted
- Salary Range
- 140k - 170k USD
Design and deploy advanced AI models using LLMs and VLMs at MyFitnessPal. Collaborate with cross-functional teams to deliver impactful solutions while adhering to ethical AI practices.
Senior CloudOps Engineer
DuckDuckGo
- Location
- Cameroon
- Posted
Senior CloudOps Engineer at DuckDuckGo, accelerating projects using Terraform, Chef/Ansible, Docker, Github actions, bash/perl, nginx, ELK, Grafana, Azure/AWS.
Staff Platform Engineer
OneSignal
- Location
- United Kingdom
- Posted
Join our team as a Platform Engineer to optimize infrastructure, automate operations, and ensure high availability for our services. Work with cutting-edge technologies like Kubernetes and Terraform to build scalable and resilient systems.
Staff Platform Engineer
Contentsquare
- Location
- France
- Posted
Staff Platform Engineer for large-scale analytics and UX solutions, managing cloud infrastructure and platform services.
Security Infrastructure Engineer
CoinsPaid
- Location
- Croatia
- Posted
Join CoinsPaid as Security Infrastructure Engineer and enhance secure development practices with logging systems, Hashicorp Vault, and DevSecOps tools.
Senior Commissioning Engineer
Fluence
- Location
- Germany
- Posted
Fluence is seeking a Senior Commissioning Engineer to lead the commissioning process for energy storage projects, ensuring successful project delivery and commercial operation with excellent benefits and career development opportunities.
Mobile Software Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 96k - 134k USD
Mobile Software Engineer job at Taskrabbit, remote-first company with competitive compensation and diverse culture.
Mobile Software Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 96k - 134k USD
Mobile Software Engineer at Taskrabbit: Deliver features using native mobile app development skills, join a diverse culture that values inclusion and equity.
Software Engineer II
G-P
- Location
- India
- Posted
Develop full-stack web applications for cloud-enabled products, collaborate with cross-functional teams, and implement modern development practices.
Software Engineer II
Nextech
- Location
- United States of America
- Posted
Design and develop next-generation software using C#, JavaScript, SQL, and Angular in a SCRUM environment at Nextech. Embrace best practices like code reviews and CI/CD while collaborating with a talented team to build robust, scalable solutions for healthcare technology.
Software Engineer II
OpenTable
- Location
- India
- Posted
Develop backend software for restaurant applications using Java, Spring framework and Spring Boot, collaborate with a self-driven team and enjoy flexible remote work options.
AWS Support Engineer I
Rackspace
Job Location
Job Summary
We are seeking an L1 AWS Support Engineer to provide first-level technical support for AWS-based solutions. As an L1 AWS Support Engineer, you will be responsible for troubleshooting and resolving basic AWS-related issues, monitoring AWS environments, and contributing to knowledge base management. You will also communicate effectively with customers, adhere to security best practices, and identify potential security threats. The ideal candidate should have strong technical skills in AWS core services, excellent communication skills, and a customer-focused approach. This is a full-time remote position with flexible work options.
Job Description:
As an L1 AWS Support Engineer, you will be responsible for providing first-level technical support for AWS-based solutions. You will troubleshoot and resolve a wide range of technical issues, including those related to EC2 instances, S3 buckets, and other AWS services.
Key Responsibilities:
Incident Management:
Receive and log incident tickets.
Troubleshoot and resolve basic AWS-related issues.
Escalate complex issues to higher-level support teams.
Monitoring and Alerting:
Monitor AWS environments for performance and availability issues.
Respond to alerts and take corrective actions.
Knowledge Base Management:
Contribute to and maintain knowledge base articles.
Document troubleshooting steps and solutions.
Customer Interaction:
Communicate effectively with customers to understand their issues.
Provide clear and concise explanations of technical issues.
Security:
Adhere to security best practices and policies.
Identify and report potential security threats.
Required Skills and Qualifications:
Technical Skills:
Strong understanding of AWS core services (EC2, S3, VPC, IAM, etc.)
Knowledge of basic troubleshooting techniques.
Familiarity with command-line interfaces and scripting (e.g., Bash, PowerShell).
Deployment and Configuration: Deploy and configure AWS resources as per predefined templates.
Backup and Recovery: Perform regular backups and restore operations.
Cost Optimization: Identify opportunities to optimize AWS resource usage and reduce costs.
Soft Skills:
Excellent communication skills, both written and verbal.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Customer-focused approach.
Certifications (Preferred):
AWS Certified Cloud Practitioner
