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AWS Support Engineer I
Rackspace
- Location
- India
- Posted
AWS Support Engineer I - Remote - Provide first-level technical support for AWS-based solutions
Rackspace
AWS Support Engineer I - Remote - Provide first-level technical support for AWS-based solutions
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We are seeking an L1 AWS Support Engineer to provide first-level technical support for AWS-based solutions. As an L1 AWS Support Engineer, you will be responsible for troubleshooting and resolving basic AWS-related issues, monitoring AWS environments, and contributing to knowledge base management. You will also communicate effectively with customers, adhere to security best practices, and identify potential security threats. The ideal candidate should have strong technical skills in AWS core services, excellent communication skills, and a customer-focused approach. This is a full-time remote position with flexible work options.