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Binance Accelerator Programme - Backend Engineer (Techops AI/ML)
BinanceJob Summary
The Binance Accelerator Programme - Backend Engineer (Techops AI/ML) is a 6-month immersive program designed for current students and recent graduates. The role involves designing and implementing AI-driven automation tools using Python, optimizing and scaling AI models, conducting thorough testing and debugging, and providing technical support. The ideal candidate should have strong problem-solving skills, experience with Unix/Linux, databases, and web development, as well as proficiency in Python coding. Binance offers a competitive salary, company benefits, and the opportunity to work with world-class talent in a user-centric global organization. The program is designed to provide an immersive experience in the rapidly expanding Web3 space, with a focus on networking and development. Candidates should be flexible, able to prioritize multiple incidents, and comfortable performing shift-work. Binance is committed to being an equal opportunity employer.
Responsibilities:
- Design and implement AI-driven automation tools using Python to enhance TechOps efficiency.
- Work closely with TechOps engineers to identify automation opportunities and deliver tailored AI solutions.
- Optimize and scale AI models and automation tools to handle large datasets and high-volume tasks within TechOps.
- Conduct thorough testing and debugging to ensure the reliability and accuracy of AI automation tools.
- Create clear documentation and communicate effectively with stakeholders to provide updates and gather feedback.
- Provide support and training to TechOps team members to ensure effective utilization of AI automation tools.
- Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume of transaction traffic
- Analyse service ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible maintenance for system-level improvement
- Very flexible with capability to prioritize multiple incidents and deadlines to facilitate well in a fast-paced, rapidly evolving organization
- High responsibility in continuous improvement in service quality and efficiency
Requirements:
- Undergraduates in Computer Science or related field (preferably with relevant internship experience) can be considered
- Must have strong capabilities to identify, analyze and resolve problems logically and systematically
- Unix/Linux with shell scripting, etc
- Databases experience (Oracle, MySQL)
- Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix
- Strong skill in python coding
- Understanding of software development methodologies and coding standards
- Experience with software application debugging and troubleshooting
- Familiar with technical support process and escalation management
- Passionate with technical support to solve complicated customer issues
- Ability to present or speak fluently to engineers, product manager and customers
- Background in Software Development is a plus
- Comfortable performing shift-work (eg. 7am-4pm, 10am-7pm from Monday to Friday, Tuesday to Saturday or Sunday to Thursday) - it would be rotated after 2-3 months
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders