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Business Analyst
Creatio
Job Location
Job Summary
We are seeking a Business Analyst to join our Customer Success team in Lisboa, Portugal. The role involves gathering requirements from multiple stakeholders, producing business requirement artifacts, and customizing systems with low-code instruments. As a Business Analyst, you will work on global markets and have the opportunity to collaborate with a talented team. You should expect a remote-first hybrid model, a culture of genuine care and high standards, and competitive pay. With 5+ years of experience in IT projects implementation, you will be expected to communicate complex ideas effectively and have a deep understanding of industry models. We offer a vibrant corporate life, medical insurance, and paid leave options for life-qualifying events.
We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets.
Working on our team as a Business Analyst position involves:
- Gathering requirements from multiple stakeholders, finding out clients' business needs.
- Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others.
- System customizing with the help of low-code instruments.
- Holding training sessions for clients.
Candidate Expectations:
- Fluency in English, and ability to communicate complex ideas effectively — both verbally and in writing.
- 5+ years of experience in IT projects implementation.
- Deep understanding of industry models.
- Knowledge of data exchange technologies and BPMN.
- Understanding IT solutions architecture.
- Experience with CRM software will be an advantage.
What you should expect from us:
- the award-winning product (a Leader in Gartner Quadrants) to be proud of;
- a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
- culture of genuine care, ownership, dedication, and high standards (learn more here);
- a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- caring for your health: Creatio offers several options for medical insurance together with our medical partner;
- Creatio offers all team members competitive pay;
- paid leave options for life-qualifying events, sicknesses, etc.
