Business Operations Manager
Remofirst
- Location
- Poland
- Posted
Business Operations Manager at RemoFirst, a startup revolutionizing the industry with a world-class platform and unparalleled service.
Remote Jobs
Senior Product Manager - Layer1
BVNK
- Location
- Croatia
- Posted
Senior Product Manager - Layer1 Europe (Remote) at BVNK: drive user experience innovation and growth in crypto payments
Lifecycle & BD Manager
Binance
- Location
- Viet Nam
- Posted
Lifecycle & BD Manager at Binance: Develop marketing campaigns, collaborate with teams, analyze performance, and engage with followers.
Complaint Analysis Manager
Binance
- Location
- Brunei Darussalam
- Posted
Lead complaint analysis and drive process enhancements for Binance's customer support team.
Sales Manager- Media Buyers
Kayzen
- Location
- Brazil
- Posted
Lead sales efforts for media buyers at Kayzen, a mobile DSP platform. Build relationships, attend conferences, and collaborate on product improvements while enjoying flexible work options and professional development benefits.
Customer Marketing Manager
G-P
- Location
- United States of America
- Posted
- Salary Range
- 78k - 96k USD
Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.
Senior Big Data Engineer
Binance
- Location
- Brunei Darussalam
- Posted
Senior Big Data Engineer at Binance: Design & build efficient data platforms with automation, ML & DevOps
Enterprise Account Manager
Contrast Security
- Location
- United Kingdom
- Posted
Account Manager at Contrast Security: drive revenue growth, manage client accounts, and ensure customer satisfaction with strong communication and relationship-building skills.
Enterprise Account Manager
Immersive Labs
- Location
- Saudi Arabia
- Posted
Senior salesperson role at Immersive Labs in Saudi Arabia, selling SaaS products to enterprise organizations and building strong customer relationships.
Enterprise Account Manager
Contrast Security
- Location
- Germany
- Posted
Enterprise Account Manager at Contrast Security: drive revenue growth, manage client relationships, and collaborate with cross-functional teams.
General Manager, Benefits
Deel
- Location
- Cameroon
- Posted
General Manager of Benefits at Deel, leading global benefits solutions for diverse customers across multiple geographies.
General Manager, Benefits
Deel
- Location
- Cameroon
- Posted
General Manager of Benefits at Deel, leading global benefits solutions and driving P&L performance
Sales Manager Europe
Yuno
- Location
- Netherlands
- Posted
Business Development Manager at Yuno: drive sales growth in B2B payments industry with competitive compensation and remote work options.
Web Security Engineer
Trafilea
- Location
- Argentina
- Posted
Web Security Engineer at Trafilea: Ensure web application security and integrity through vulnerability identification and implementation of best practices.
Agile Delivery Manager
Vonage
- Location
- Spain
- Posted
Agile Delivery Manager at Vonage - drive delivery excellence through Agile transformation
Account Manager (Remote Japan)
Gurobi Optimization
- Location
- Japan
- Posted
Account Manager (Remote Japan) at Gurobi Optimization - drive revenue growth, expand client base, and manage software licenses.
Finance Product Manager (Derivatives)
Binance
- Location
- Taiwan, Republic of China
- Posted
Finance Product Manager (Derivatives) at Binance: Design trading platforms logic for derivatives, build risk models, and manage key parameters.
Senior Product Manager - Merchant Experience
BVNK
- Location
- Cameroon
- Posted
Senior Product Manager - Merchant Experience at BVNK
Senior Product Manager - Merchant Experience
BVNK
- Location
- Croatia
- Posted
Senior Product Manager - Merchant Experience at BVNK
Manager - Customer Accounts
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 59k - 63k USD
Lead a team of Account Managers at Brightwheel to enhance customer service and drive business growth through strategic account management and team development.
Business Operations Manager
Remofirst
Job Summary
We are looking for a talented Business Operations Manager to help spearhead the overall look and feel of our features and services. As a Business Operations Manager at RemoFirst, you will be responsible for ensuring that all departments within an organization work smoothly and in alignment, producing the desired results for the company.
Skills
Strategic PlanningExcellent communication skillsTime managementBusiness Operations ManagementEmployment lawsPayroll operationsFinance backgroundCritical thinkingDecision-makingResearch skills
RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.
Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enables clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).
We are a small but strong team of 100+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to help spearhead the overall look and feel of our features and services.
As a Business Operations Manager at RemoFirst, you’ll be responsible for ensuring that all departments within an organization work smoothly and in alignment, thereby producing the desired results for the company. We are in the process of building out a world-class HR solution and we’re bringing together a team of leaders with a passion for developing and growing.
What you’ll be doing:
-
-
- Create & optimize the processes within the Operations Department;
- Create & monitor performance metrics Improve the onboarding of the stakeholders to the platform;
- Ensure that all of the stakeholders use the platform efficiently;
- Constantly monitor efficiency within the department and develop ways to make them more effective;
- Close cooperation with the Customer Success and Finance departments on the day-to-day escalations;
- Oversee planning, operational systems and controls, and the organization of fiscal documentation;
- Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction.
- Work with tax calculators, country guides, and country compliance.
- Offer operational data and insights for establishing and evaluating improvement strategies and tactics.
- Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations.
- Track day-to-day escalations that arise in the operations department
- Establish a safe, healthy, and inclusive work environment.
- The main point of contact for external stakeholders.
-
What you’ll need:
-
- 2-3 years of experience in Business Operations Manager related roles in the software industry;
- Strong knowledge in employment laws and payroll operations;
- A finance background and experience in a fast-paced startup environment are a plus;
- Experience in an EOR is highly advantageous.
How you’ll work:
-
- Upper-Intermediate English is a must.
- Excellent communication skills, as we’re working with many people from all over the world, it’s important for us to communicate, quickly adapt and relay information in different ways.
- Collaborative: we love to work together with all sorts of different people in all sorts of different places. Everyone’s opinion matters to get the job done.
- Strategic planning and critical thinking will help you to be able to anticipate issues that can affect successful outcomes and approach challenges with creative solutions that help teams meet objectives.
- Decision-making. You’lldiscern pertinent information and analyze how different factors can affect the success of our business’s operations.
- Time Management: You will be participating in meetings, supporting our customers and internal teams; then throw time zones in the mix, that’s quite the day. You will need to be good at structuring your work day and tasks to make sure you accomplish all those things whilst maintaining a work-life balance.
- With Research skills you’ll be able to gather, review and analyze information about relative stakeholders for our business and find the best solutions.
- Independent and autonomous: as we work, we’re naturally independent. As much as we’re connected you will also need to use your own initiative to solve problems and get answers; this also means reaching out to us to get help or confirm a solution.
- Empathetic: you need excellent people skills to connect and motivate yourself and others around you. You will use your empathic abilities to handle all sorts of conversations with multiple audiences.
- Motivated: we want our team to be passionate about our mission. Freedom of work applies not only to our customers but to ourselves. Additionally, you will need motivation and initiative to identify and/or support tasks that need to be improved without being asked.
Why work at Remofirst?
-
- Startup environment. RemoFirst is an early-stage start-up. You have a voice, and can influence and grow rapidly.
- Build & Scale From Scratch. Experience hyper-growth scale and help us build a great team of professionals worldwide that can help us achieve this ambitious vision.
- Work for a Market Leader. Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.
- Compensation and perks are great! Competitive compensation. Work equipment. 100% remote work.
- Generous PTO policy. Days off are based on the home country’s local laws.
- Culture. We lead with respect, kindness, and the right to fail. We value hard, yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further.
