Claims Support Associate
reserv
- Location
- Georgia
- Posted
- Salary Range
- 38k - 45k USD
Claims Support Associate at Reserv: Provide exceptional customer service, manage claim files, and collaborate with adjusters to drive process improvements.
Remote Jobs
Associate Commercial Counsel
Emburse
- Location
- Canada
- Posted
Commercial/contracts attorney for SaaS resale and referral operations
Associate Commercial Counsel
Postscript
- Location
- United States of America
- Posted
- Salary Range
- 146k - 166k USD
Join Postscript as an Associate Commercial Counsel to manage commercial contracts, collaborate with cross-functional teams, and support a high-volume sales process. Enjoy competitive compensation, equity opportunities, and flexible benefits while contributing to a rapidly growing company.
Happiness Engineer – Customer Support & Success
Automattic
- Location
- Brazil
- Posted
Happiness Engineer - Provide 24/7 support to customers using our software and services, troubleshoot issues, and improve customer experience.
Associate Account Manager
Imgix
- Location
- United States of America
- Posted
- Salary Range
- 60k - 75k USD
Associate Account Manager at Imgix: drive customer success, identify upselling opportunities, and build lasting relationships with clients.
Product Marketing Associate
Coursera
- Location
- India
- Posted
Execute marketing strategies for Coursera's India Degrees, optimize consumer journeys, develop content, collaborate across teams, monitor campaign performance, and conduct market research to enhance engagement and conversions.
Product Marketing Associate
Broadvoice
- Location
- Portugal
- Posted
Join Broadvoice as Product Marketing Associate, supporting product marketing efforts with market research, sales tools management, and performance dashboards. Collaborate with cross-functional teams for impactful results.
Brand Marketing Associate
Coursera
- Location
- India
- Posted
Drive Coursera's brand visibility through innovative off-platform marketing strategies, create engaging content, and collaborate with cross-functional teams to enhance engagement in the education technology sector.
Clinical Research Associate
ClinChoice
- Location
- United Kingdom
- Posted
Join ClinChoice as a Freelance CRA to perform clinical trial monitoring, ensure regulatory compliance, collect data, and support study sites while enjoying professional development and a supportive culture.
Clinical Research Associate
ClinChoice
- Location
- Netherlands
- Posted
Join ClinChoice as a Freelance Clinical Research Associate to support clinical trials with a leading pharmaceutical company. Gain experience in monitoring, compliance, and project management while working in a global, inclusive environment that values diversity and professional development.
Clinical Research Associate
ClinChoice
- Location
- France
- Posted
Join ClinChoice as a Freelance Clinical Research Associate to support clinical trials, ensuring compliance with GCP/ICH guidelines. Work on diverse projects across pharmaceutical, biotech, medical device, and consumer health companies. Collaborate with a dedicated team in a quality-focused culture while enjoying professional growth opportunities.
Strategic Finance Associate
KOHO
- Location
- United States of America
- Posted
- Salary Range
- 185k - 230k USD
Support KOHO's financial strategy by developing models, budgeting, forecasting, and capital raising initiatives. Collaborate with senior leadership and cross-functional teams to drive the company's growth.
Associate Software Engineer
Edmunds.com
- Location
- United States of America
- Posted
Join Edmunds' Ad Solutions team as a software engineer and contribute to innovative digital automotive advertising solutions using Java and Python.
Associate Software Engineer
Adaptavist
- Location
- Spain
- Posted
Associate Software Engineer at Upscale: Collaborate with experienced professionals, deliver high-quality products, and contribute to innovation.
Associate Software Engineer
Adaptavist
- Location
- Spain
- Posted
Associate Software Engineer at Upscale: Collaborate with experienced professionals, write clean code, and deliver high-quality products.
Associate Theft Investigator
Panoptyc
- Location
- Philippines
- Posted
- Salary Range
- 2k - 2k USD
Analyze video footage to detect theft in self-service stores, perform administrative tasks, and support customers at Panoptyc.
Marketing Operations Associate
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 62k - 95k USD
Marketing Operations Associate at Brightwheel: Manage marketing systems, standardize processes, and support data-driven decisions.
Provider Recruiting Associate
Modern Health
- Location
- United States of America
- Posted
- Salary Range
- 47k - 73k USD
Recruit and onboard freelance Mental Health Professionals for Modern Health's platform, ensuring a positive and compliant onboarding process while meeting recruitment targets.
Senior Associate - Finance
JustAnswer
- Location
- India
- Posted
Manage financial operations, including transactions, reconciliations, and compliance reporting for JustAnswer's India Office. Collaborate with departments to ensure seamless operations.
Operations Associate (Bahrain)
Binance
- Location
- Bahrain
- Posted
Operations Associate at Binance: Business Process Management & Project Management
Claims Support Associate
reserv
Job Location
Salary Range
38k - 45k USD / YEAR
Job Summary
Reserv is seeking a Claims Support Associate to join their team. The successful candidate will support multi-line adjusters with claim resolution tasks such as setting up claim files, data entry, and document review. They will also manage incoming call volume and collaborate with claims adjusters and leadership to improve processes. Reserv values diversity and seeks candidates who are highly motivated, growth-oriented, and passionate about providing excellent customer service. The ideal candidate has 2+ years of experience in a support or administrative capacity, excellent communication skills, and the ability to prioritize tasks effectively. Benefits include a generous health insurance package, 401(k) retirement plan, and work-from-anywhere flexibility.
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.
About the role
We are seeking a highly organized and detail-oriented Claims Support Associate to join our team. The successful candidate will be responsible for supporting a team of multi-line adjusters with responsibilities that support claim resolution. Tasks will include setting up claim files, data entry, financial transaction support, document review/upload, and managing incoming call volume.
The ideal candidate is willing to help us continuously improve the support function, build and document new processes and consistently look for ways to streamline this function. In addition, you will collaborate closely with our claims adjusters and leadership to give feedback and identify technology and process improvements.
*Please note that this is an hourly, overtime-eligible role.
Who you are
- Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
- Passionate claims support professional who cares about the customer and their experience.
- Empathetic. You exercise empathy and patience towards everyone you interact with.
- Sense of urgency - at all times. That does not mean working at all hours.
- Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured’s best interest.
- Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
- Anti-status quo. You don’t just wish things were done differently, you act on it.
- Communicative. (we'd love to know what this means to you)
- And did we mention, you have a sense of humor. Claims are hard enough as it is.
What we need
We need you to do all the things typical to the role:
- Gather necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information
- Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need
- Manage incoming mail (electronic, physical, and fax) and upload to the correct claim
- Prepare standard form letters and claim closing documents
- Strong with time management and prioritization to manage multiple types of tasks and SLAs
- Enjoys working with and learning new technologies to improve processes and maximize efficiency
Requirements
- High school degree or GED required
- Minimum of 2 years of experience working in a support or other administrative capacity for an insurance risk organization or compliance organization such as:
- Claims support experience
- Policy admin support
- Compliance database management
- Requires excellent verbal and written communication skills, and a strong attention to detail.
- Must also have superior organizational skills and the ability to prioritize the workload.
- Working knowledge of personal computer required, including Google Docs, Sheets and other mainframe applications, as necessary
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds. If you believe you are a good fit for this role, we would love to hear from you!
