Client Servicing Agent [English & Japanese Speaking]
Presto
- Location
- Brunei Darussalam
- Posted
Client Servicing Agent at Flipster - Japanese & English speaking required
Remote Jobs
Senior Commercial Counsel
Udacity
- Location
- United Kingdom
- Posted
Senior Commercial Counsel at Udacity, providing commercial contracting support for international legal matters
Senior Analytics Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 115k - 160k USD
Design and develop Dolly's enterprise data models and transformation pipelines, ensuring alignment with business needs and high-quality data standards.
Senior Analytics Engineer
Trafilea
- Location
- Argentina
- Posted
Join Trafilea as a Senior Analytics Engineer to build scalable data models using cloud technologies. Collaborate with talented teams to drive business insights and innovation in the e-commerce sector.
Senior Analytics Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 137k - 185k USD
Join Brightwheel as a Senior Analytics Engineer to build scalable data models, collaborate on analytics projects, and enhance organizational data capacity. Utilize SQL, DBT, and cloud-based data warehouses to drive business intelligence and support early education initiatives.
Senior Analytics Engineer
Apollo.io
- Location
- United States of America
- Posted
Design and maintain core data models, define data standards, collaborate across functions, and influence analytics infrastructure growth at Apollo.
Senior Analytics Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 115k - 160k USD
Senior Analytics Engineer at Taskrabbit: Design & develop data ontologies, transform production data, & ensure data quality assurance.
Senior Analytics Engineer
Workiva
- Location
- United States of America
- Posted
- Salary Range
- 111k - 178k USD
Lead the development of analytical data products at Workiva, collaborate with cross-functional teams, and drive data-driven decisions across the organization.
Senior Analytics Engineer
Kueski
- Location
- Mexico
- Posted
Analytics Engineer III para desarrollar conjuntos de datos confiables y bien gobernados con alto impacto en Kueski
Binance Accelerator Program - Futures Business Development
Binance
- Location
- Croatia
- Posted
Join the Binance Accelerator Program and shape the future of blockchain with a leading ecosystem. Collaborate on fast-paced projects, develop transferable skills, and thrive in a results-driven workplace.
Futures Operations Manager (Growth)
Binance
- Location
- Brunei Darussalam
- Posted
Futures Operations Manager (Growth) at Binance: drive user growth, optimize marketing campaigns, lead affiliate program operations, and collaborate with cross-functional teams.
Knowledge Management Lead
InDebted
- Location
- Philippines
- Posted
Knowledge Management Lead at InDebted: Manage processes & documentation, conduct audits, and facilitate knowledge-sharing sessions.
Director, Testing Delivery
Testlio
- Location
- Brazil
- Posted
- Salary Range
- 500k - 500k USD
Lead testing delivery operations for global clients, drive innovation and efficiency, and deliver exceptional impact and value.
Senior Privacy Engineer
1Password
- Location
- Canada
- Posted
Join 1Password as a privacy engineer and drive security and privacy practices across the company.
Senior Privacy Engineer
Gusto, Inc.
- Location
- United States of America
- Posted
- Salary Range
- 180k - 240k USD
Lead privacy initiatives, design privacy-preserving solutions, automate privacy rights requests, conduct risk assessments, collaborate with legal and engineering teams at Gusto.
Senior Community Engineer
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 120k - 180k USD
Senior Community Engineer at Vercel: build relationships with customers, provide technical support, and foster best practice knowledge sharing in a dynamic community.
Infrastructure Engineer (Access & Identity Management)
Nethermind
- Location
- Anywhere in the world
- Posted
Lead Okta implementation for identity management, design CI/CD pipelines, use IaC tools like Terraform and Ansible, manage AWS & GCP services, troubleshoot issues, communicate with stakeholders, document configurations, and mentor junior team members as an Infrastructure Engineer at Nethermind.
Senior SDET
Apollo.io
- Location
- Poland
- Posted
Lead quality engineering initiatives, build scalable automated frameworks, implement CI/CD practices, collaborate with cross-functional teams, and drive innovation in software testing at our company.
Senior Android Engineer
DuckDuckGo
- Location
- Anywhere in the world
- Posted
Senior Android Engineer at DuckDuckGo: Lead complex projects, propose innovative solutions, and execute with metrics focus
Senior Android Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 123k - 189k USD
Join Brightwheel as a Senior Android Engineer to design and develop impactful mobile solutions, collaborate with cross-functional teams, and contribute to improving early education technology.
Client Servicing Agent [English & Japanese Speaking]
Presto
Job Location
Brunei DarussalamCambodiaHong Kong, SAR ChinaMacao, SAR ChinaCook IslandsFijiJapanBangladeshBhutanKiribatiKorea (South)MalaysiaMaldivesNauruNepalPakistanPalauPapua New GuineaSamoaLao PDRNew ZealandPhilippinesSolomon IslandsSri LankaThailandTimor-LesteMongoliaViet NamAfghanistanChinaAustraliaMarshall IslandsMicronesia, Federated States ofMyanmarSingaporeTongaVanuatuTuvaluIndiaIndonesia
Job Summary
Flipster is seeking a Client Servicing Agent to join their operations team. The ideal candidate should have business-level proficiency in Japanese and English, experience working in a cryptocurrency exchange, and strong analytical and problem-solving skills. As a Client Servicing Agent, you will handle user enquiries, account management, and troubleshooting platform issues. You will work with a talented team in a 24/7 trading environment and contribute to the growth of Flipster. With a keen interest in cryptocurrency and blockchain technologies, you will be part of a company that aims to unlock access to new ideas and opportunities. Apply now for this exciting opportunity!
🚀 About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.
As a Client Service Agent at Flipster
We are seeking a Client Servicing Agent to join the Flipster operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related enquiries, account registration and account management related enquiries, promotion and event enquiries, troubleshooting platform issues and managing escalation and follow up of user enquiries.Â
Responsibilities
- Handling user enquiries including:
- Account registration and account management
- KYC related enquiriesÂ
- Promotion and Event related enquiriesÂ
- Wallet and Asset related enquiriesÂ
- Managing escalation and follow up of user enquiries with internal stakeholders
Qualifications
- Business-level proficiency in both Japanese and English to liaise with Japanese-speaking stakeholders
- Prior experience working in a cryptocurrency exchangeÂ
- Strong analytical and problem-solving skills
- Ability to work well with a team in a 24/7 trading environment
- Experience with financial trading, preferably in cryptocurrency exchanges
- Excellent communication and interpersonal skills
Preferred
- Keen interest in cryptocurrency and blockchain technologies
- Experience with Zendesk, Slack, and Sumsub
- Community management or support experience
- Experience working at a high growth startup/tech company
Hiring Process
- CV submission
- 1st round interview
- 2nd round interview
