Client Servicing Agent [English & Japanese Speaking]
Presto
- Location
- Brunei Darussalam
- Posted
Client Servicing Agent at Flipster - Japanese & English speaking required
Remote Jobs
Senior Lead Sales Engineer
StackAdapt
- Location
- Canada
- Posted
Lead technical solutions for enterprise clients at StackAdapt, mentor the Sales Engineering team, collaborate with product teams, develop scalable integrations, and present advanced advertising technology solutions to senior stakeholders. Enjoy competitive benefits including salary, RRSP matching, comprehensive health care, work from home reimbursements, training programs, and a supportive culture.
Senior Lead Sales Engineer
StackAdapt
- Location
- United States of America
- Posted
StackAdapt's Senior Lead Sales Engineer will provide technical leadership to the sales team, driving solutions for enterprise clients while fostering team growth. The role offers competitive benefits and opportunities for professional development.
Senior Solution Architect
Sanity io
- Location
- Croatia
- Posted
Customer Solutions Specialist at Sanity.io: drive customer success with modern content operating system
Senior Product Manager - Ads, Incrementality and Measurement Experimentation Platform
- Location
- United States of America
- Posted
- Salary Range
- 191k - 267k USD
Lead advanced measurement products at Reddit, leveraging causal inference and experimental design to build solutions that demonstrate the value of Reddit Ads to advertisers. Collaborate across teams to drive product strategy and execution.
Sr Growth Marketing Manager - Acquisition
Trafilea
- Location
- Argentina
- Posted
Sr Growth Marketing Manager for dynamic tech e-commerce group
Binance Accelerator Program - Project Management (VIP & Institutional)
Binance
- Location
- Croatia
- Posted
Binance Accelerator Program - Project Management (VIP & Institutional) - Shape the future of blockchain ecosystems with autonomy and innovative solutions.
Senior Brand Manager, International
Impossible Foods
- Location
- United States of America
- Posted
- Salary Range
- 133k - 145k USD
Senior Brand Manager, International at Impossible Foods: Develop and commercialize international product portfolio, lead cross-functional teams, and partner with external partners.
Engineering Manager, Cloud Platform
Signifyd
- Location
- United States of America
- Posted
- Salary Range
- 200k - 225k USD
Engineering Manager at Signifyd - lead cloud platform development, champion developer self-service, and establish robust monitoring strategy.
Engineering Manager, Cloud Platform
Signifyd
- Location
- Ireland
- Posted
Cloud Platform Engineering Manager at Signifyd
Senior Accountant
Jimdo
- Location
- Germany
- Posted
Senior Accountant at Jimdo: Support revenue & accounts receivable accounting, streamline closing processes & maintain financial controls.
Senior Accountant
Avara
- Location
- Cayman Islands
- Posted
Senior Accountant at Avara: Ensure accurate financial reporting, maintain robust controls, and contribute to a cutting-edge tech organization.
Senior Accountant
Bluesight
- Location
- United States of America
- Posted
- Salary Range
- 75k - 85k USD
Senior Accountant at Bluesight: Manage financial reports, lead Accounts Receivable efforts, and contribute to financial growth in a fast-changing environment.
Senior Accountant
SwissBorg
- Location
- Estonia
- Posted
Senior Accountant at SwissBorg: crypto accounting experience required, problem-solving skills and fluency in English a must
Senior CloudOps Engineer
DuckDuckGo
- Location
- Cameroon
- Posted
Senior CloudOps Engineer at DuckDuckGo, accelerating projects using Terraform, Chef/Ansible, Docker, Github actions, bash/perl, nginx, ELK, Grafana, Azure/AWS.
Talent Acquisition Specialist, Customer Operations (APAC)
Clipboard Health
- Location
- Brunei Darussalam
- Posted
Talent Acquisition Specialist for Clipboard Health's Customer Operations team in APAC, with experience in recruitment, screening, and hiring process improvement.
Senior Customer Success Manager, APAC (Remote)
Mattermost
- Location
- Australia
- Posted
Customer Success Manager APAC - Drive value from Mattermost investment, build relationships, and deliver maximum ROI
Binance Accelerator Program - Social Media (Meme and Creative video)
Binance
- Location
- Brunei Darussalam
- Posted
Social media specialist creating meme & video content for Binance Accelerator Program
Assurance Senior Manager
BPM LLP
- Location
- United States of America
- Posted
Risk Assurance and Advisory (RAAS) professional needed at BPM, requiring strong technical skills, industry knowledge, and excellent communication abilities.
Client Servicing Agent [English & Japanese Speaking]
Presto
Job Location
Brunei DarussalamCambodiaHong Kong, SAR ChinaMacao, SAR ChinaCook IslandsFijiJapanBangladeshBhutanKiribatiKorea (South)MalaysiaMaldivesNauruNepalPakistanPalauPapua New GuineaSamoaLao PDRNew ZealandPhilippinesSolomon IslandsSri LankaThailandTimor-LesteMongoliaViet NamAfghanistanChinaAustraliaMarshall IslandsMicronesia, Federated States ofMyanmarSingaporeTongaVanuatuTuvaluIndiaIndonesia
Job Summary
Flipster is seeking a Client Servicing Agent to join their operations team. The ideal candidate should have business-level proficiency in Japanese and English, experience working in a cryptocurrency exchange, and strong analytical and problem-solving skills. As a Client Servicing Agent, you will handle user enquiries, account management, and troubleshooting platform issues. You will work with a talented team in a 24/7 trading environment and contribute to the growth of Flipster. With a keen interest in cryptocurrency and blockchain technologies, you will be part of a company that aims to unlock access to new ideas and opportunities. Apply now for this exciting opportunity!
đ About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.
As a Client Service Agent at Flipster
We are seeking a Client Servicing Agent to join the Flipster operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related enquiries, account registration and account management related enquiries, promotion and event enquiries, troubleshooting platform issues and managing escalation and follow up of user enquiries.Â
Responsibilities
- Handling user enquiries including:
- Account registration and account management
- KYC related enquiriesÂ
- Promotion and Event related enquiriesÂ
- Wallet and Asset related enquiriesÂ
- Managing escalation and follow up of user enquiries with internal stakeholders
Qualifications
- Business-level proficiency in both Japanese and English to liaise with Japanese-speaking stakeholders
- Prior experience working in a cryptocurrency exchangeÂ
- Strong analytical and problem-solving skills
- Ability to work well with a team in a 24/7 trading environment
- Experience with financial trading, preferably in cryptocurrency exchanges
- Excellent communication and interpersonal skills
Preferred
- Keen interest in cryptocurrency and blockchain technologies
- Experience with Zendesk, Slack, and Sumsub
- Community management or support experience
- Experience working at a high growth startup/tech company
Hiring Process
- CV submission
- 1st round interview
- 2nd round interview
