Client Servicing Agent [English & Japanese Speaking]
Presto
- Location
- Brunei Darussalam
- Posted
Client Servicing Agent at Flipster - Japanese & English speaking required
Remote Jobs
Senior Learning Specialist - India
JumpCloud
- Location
- India
- Posted
Senior Learning Specialist at JumpCloud: Design content, facilitate virtual sessions, and support professional growth programs in a remote-first environment.
Account Executive - AP Payments Growth
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 65k - 70k USD
Sell AP Payments solutions to restaurant accounting customers at Restaurant365, manage sales cycles, generate revenue opportunities, maintain client relationships, conduct industry research, and leverage comprehensive benefits including medical coverage, 401k matching, equity options, and unlimited PTO.
Senior Full Stack Engineer
Avara
- Location
- United States of America
- Posted
Develop full-stack services for Avara's DeFi platform, collaborate with engineers, designers, and product managers to create web3 products, and ensure seamless user experiences across various platforms.
Senior Full Stack Engineer
Goodnotes
- Location
- Romania
- Posted
Build and expand Goodnotes' iOS app across multiple platforms using cross-platform SDKs and modern technologies like React/Redux, TypeScript, Node.js, and WebAssembly. Improve performance, optimize for memory usage, and ensure seamless user experiences through testing and unit-testing. Stay updated with the latest tech trends to contribute to building PWAs.
Senior Full Stack Engineer
Goodnotes
- Location
- Serbia
- Posted
Cross-platform mobile app development with Goodnotes, leveraging React/Redux, TypeScript, Node.js, AWS, and WebAssembly.
Senior Full Stack Engineer
Goodnotes
- Location
- Poland
- Posted
Expand Goodnotes' iOS app across multiple platforms using cross-platform SDKs and modern web technologies. Improve performance and maintain applications while working with a talented team.
Senior Full Stack Engineer
Goodnotes
- Location
- Bosnia and Herzegovina
- Posted
Expand Goodnotes' iOS app across multiple platforms using cross-platform SDKs and modern technologies. Build features, improve performance, and maintain existing applications while leveraging AWS and other cloud services.
Senior - Level Product Design Services
Newsela
- Location
- Brazil
- Posted
Design user-centric solutions for Newsela's platform across multiple devices. Collaborate with cross-functional teams to solve complex problems and refine designs. Use Figma and design systems to create scalable experiences. Experience in education is a plus.
Software Engineer - Frontend Platform
Figma
- Location
- United States of America
- Posted
- Salary Range
- 149k - 350k USD
Automated client testing and observability frameworks for Figma's browser-based products
Senior Kotlin Developer (backend)
Masabi
- Location
- India
- Posted
Kotlin Backend Developer at Masabi: Build innovative fare collection platforms with diverse tech stack
Senior Manager, Global Compensation
Rackspace
- Location
- United States of America
- Posted
- Salary Range
- 128k - 219k USD
Senior Manager, Global Compensation at Rackspace Technology - lead compensation programs, market research, and compliance
Swedish Localization QA Tester Part-Time (Remote) in Germany
Welocalize
- Location
- Germany
- Posted
Remote Localization QA Tester / Proofreader needed for Swedish language expertise and technical skills
Senior Backend Engineer - Core
Aleph
- Location
- Brazil
- Posted
- Salary Range
- 79k - 214k USD
Join Aleph as an experienced software engineer to build critical software for FP&A, working on user-facing features that enable finance teams to make smarter decisions. Remote opportunity available.
Senior IT Administrator
HackerRank
- Location
- India
- Posted
Optimize HackerRank's IT infrastructure by managing systems, integrating identity solutions, automating workflows, and enhancing user experience. Utilize tools like OKTA, Workato, and cloud services to ensure system performance and reliability.
Senior Computer Vision Engineer (LLM)
Binance
- Location
- Taiwan, Republic of China
- Posted
Senior Computer Vision Engineer with expertise in computer vision technologies and LLMs required for leading blockchain ecosystem
Head of Account Management
Cryptio
- Location
- United States of America
- Posted
Lead account management team at Cryptio, driving revenue growth & client satisfaction in the crypto industry
Senior Full-stack Engineer (Any Techs) – open application
Truelogic Software
- Location
- Brazil
- Posted
Senior Full-stack Engineer needed for Truelogic, 5+ years of experience in software development required.
Software Engineer, Identity & Access Management
Planet
- Location
- Austria
- Posted
Software Engineer, Identity & Access Management at Planet, working remotely from Austria, with flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.
Software Engineer, Identity & Access Management
Planet
- Location
- Slovenia
- Posted
Join Planet's Identity & Access Management team as a Software Engineer in Slovenia or remotely, designing and evolving IAM services and web applications.
Client Servicing Agent [English & Japanese Speaking]
Presto
Job Location
Brunei DarussalamCambodiaHong Kong, SAR ChinaMacao, SAR ChinaCook IslandsFijiJapanBangladeshBhutanKiribatiKorea (South)MalaysiaMaldivesNauruNepalPakistanPalauPapua New GuineaSamoaLao PDRNew ZealandPhilippinesSolomon IslandsSri LankaThailandTimor-LesteMongoliaViet NamAfghanistanChinaAustraliaMarshall IslandsMicronesia, Federated States ofMyanmarSingaporeTongaVanuatuTuvaluIndiaIndonesia
Job Summary
Flipster is seeking a Client Servicing Agent to join their operations team. The ideal candidate should have business-level proficiency in Japanese and English, experience working in a cryptocurrency exchange, and strong analytical and problem-solving skills. As a Client Servicing Agent, you will handle user enquiries, account management, and troubleshooting platform issues. You will work with a talented team in a 24/7 trading environment and contribute to the growth of Flipster. With a keen interest in cryptocurrency and blockchain technologies, you will be part of a company that aims to unlock access to new ideas and opportunities. Apply now for this exciting opportunity!
🚀 About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.
As a Client Service Agent at Flipster
We are seeking a Client Servicing Agent to join the Flipster operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related enquiries, account registration and account management related enquiries, promotion and event enquiries, troubleshooting platform issues and managing escalation and follow up of user enquiries.Â
Responsibilities
- Handling user enquiries including:
- Account registration and account management
- KYC related enquiriesÂ
- Promotion and Event related enquiriesÂ
- Wallet and Asset related enquiriesÂ
- Managing escalation and follow up of user enquiries with internal stakeholders
Qualifications
- Business-level proficiency in both Japanese and English to liaise with Japanese-speaking stakeholders
- Prior experience working in a cryptocurrency exchangeÂ
- Strong analytical and problem-solving skills
- Ability to work well with a team in a 24/7 trading environment
- Experience with financial trading, preferably in cryptocurrency exchanges
- Excellent communication and interpersonal skills
Preferred
- Keen interest in cryptocurrency and blockchain technologies
- Experience with Zendesk, Slack, and Sumsub
- Community management or support experience
- Experience working at a high growth startup/tech company
Hiring Process
- CV submission
- 1st round interview
- 2nd round interview
