Client Servicing Agent [English & Japanese Speaking]
Presto
- Location
- Brunei Darussalam
- Posted
Client Servicing Agent at Flipster - Japanese & English speaking required
Remote Jobs
Senior Data Scientist I
Signifyd
- Location
- Mexico
- Posted
Senior Data Scientist I at Signifyd: Build production machine learning models to protect businesses from financial losses
QA Linguist – Arabic (Egyptian & MSA dialect) & Arabizi | AI Data Annotation
Welocalize
- Location
- Egypt
- Posted
Freelance QA Linguist needed for data annotation project in Arabic (Egypt & MSA) & Arabizi
Senior Data Scientist - Consumer
- Location
- United States of America
- Posted
Senior Data Scientist at Reddit: drive product strategy through data analysis and experimentation
Senior JS Dev
Lemlist
- Location
- Croatia
- Posted
Senior Fullstack Javascript Developer for SaaS products at Lempire
Senior Project Manager
Litify
- Location
- United States of America
- Posted
- Salary Range
- 100k - 110k USD
Lead the implementation of Litify's legal operating solution on Salesforce. Manage projects, mentor team members, and ensure client success with a focus on timely and budget-friendly delivery.
Senior Project Manager
Welocalize
- Location
- Argentina
- Posted
Senior Project Manager at Welocalize: Lead global teams, manage projects, and deliver high-quality training data transformation solutions.
Senior Project Manager
Welocalize
- Location
- Argentina
- Posted
Senior Project Manager at Welocalize: Manage global teams, deliver high-quality localization services, and build strong customer relationships.
Senior Project Manager
Rackspace
- Location
- United States of America
- Posted
Senior Project Manager at Rackspace Technology - lead projects using SCRUM methodology, manage project profitability & utilization, and contribute to Professional Services methodology.
Senior Manager of Brand Design
Kueski
- Location
- Mexico
- Posted
Lead Kueski's brand design team, ensuring cohesive visual identity and guiding creative projects to align with strategic goals.
Senior Security Engineer
Phantom
- Location
- British Virgin Islands
- Posted
Join Phantom as a Security Engineer and contribute to the development of a secure self-custodial wallet for the crypto ecosystem.
Senior Security Engineer
Scribd
- Location
- Canada
- Posted
Senior Security Engineer at Scribd: Configure and integrate security tooling, analyze security findings, and perform incident response.
Head of North America Deal Management
Stripe
- Location
- United States of America
- Posted
- Salary Range
- 212k - 317k USD
Lead Stripe's AMER Deal Management team, driving deal governance and commercial frameworks while managing high-growth phases and cross-functional initiatives.
Senior Staff Engineer - Java
Binance
- Location
- Brunei Darussalam
- Posted
Senior Staff Engineer - Java at Binance: Develop crypto-related products with autonomy, lead global greenfield projects, and drive transformative infrastructure upgrades.
Senior Data Engineer
Nuna
- Location
- United States of America
- Posted
- Salary Range
- 162k - 198k USD
Design and implement scalable data platforms for value-based care at Nuna. Work on production-hardened systems, mentor junior engineers, and collaborate with a team to drive innovation in healthcare technology.
Senior Data Engineer
Wealthfront
- Location
- United States of America
- Posted
- Salary Range
- 185k - 228k USD
Design and maintain core datasets at Wealthfront, collaborate with cross-functional teams, ensure high-quality data for impactful decision-making, and contribute to building a best-in-class data infrastructure.
Senior Data Engineer
Goodnotes
- Location
- Brunei Darussalam
- Posted
Data engineer position at Goodnotes, building data pipelines and analytics infrastructure with expertise in ETL, ELT, distributed systems, and big data solutions.
Senior Data Engineer
Kueski
- Location
- Mexico
- Posted
Data Engineer en Kueski: Diseña soluciones sólidas y escalables basadas en datos para respaldar las necesidades a largo plazo de los consumidores de datos. Salario competitivo, bienestar y tiempo de trabajo flexible.
Senior Data Engineer
Workiva
- Location
- United States of America
- Posted
- Salary Range
- 111k - 178k USD
Design and develop scalable data pipelines using Airbyte, Kafka, and Snowflake. Build modular transformations with dbt and optimize data serving layers for high-performance data products. Collaborate with cross-functional teams and drive innovation in data engineering technologies at Workiva.
Client Servicing Agent [English & Japanese Speaking]
Presto
Job Location
Brunei DarussalamCambodiaHong Kong, SAR ChinaMacao, SAR ChinaCook IslandsFijiJapanBangladeshBhutanKiribatiKorea (South)MalaysiaMaldivesNauruNepalPakistanPalauPapua New GuineaSamoaLao PDRNew ZealandPhilippinesSolomon IslandsSri LankaThailandTimor-LesteMongoliaViet NamAfghanistanChinaAustraliaMarshall IslandsMicronesia, Federated States ofMyanmarSingaporeTongaVanuatuTuvaluIndiaIndonesia
Job Summary
Flipster is seeking a Client Servicing Agent to join their operations team. The ideal candidate should have business-level proficiency in Japanese and English, experience working in a cryptocurrency exchange, and strong analytical and problem-solving skills. As a Client Servicing Agent, you will handle user enquiries, account management, and troubleshooting platform issues. You will work with a talented team in a 24/7 trading environment and contribute to the growth of Flipster. With a keen interest in cryptocurrency and blockchain technologies, you will be part of a company that aims to unlock access to new ideas and opportunities. Apply now for this exciting opportunity!
🚀 About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.
As a Client Service Agent at Flipster
We are seeking a Client Servicing Agent to join the Flipster operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related enquiries, account registration and account management related enquiries, promotion and event enquiries, troubleshooting platform issues and managing escalation and follow up of user enquiries.Â
Responsibilities
- Handling user enquiries including:
- Account registration and account management
- KYC related enquiriesÂ
- Promotion and Event related enquiriesÂ
- Wallet and Asset related enquiriesÂ
- Managing escalation and follow up of user enquiries with internal stakeholders
Qualifications
- Business-level proficiency in both Japanese and English to liaise with Japanese-speaking stakeholders
- Prior experience working in a cryptocurrency exchangeÂ
- Strong analytical and problem-solving skills
- Ability to work well with a team in a 24/7 trading environment
- Experience with financial trading, preferably in cryptocurrency exchanges
- Excellent communication and interpersonal skills
Preferred
- Keen interest in cryptocurrency and blockchain technologies
- Experience with Zendesk, Slack, and Sumsub
- Community management or support experience
- Experience working at a high growth startup/tech company
Hiring Process
- CV submission
- 1st round interview
- 2nd round interview
