Content Marketing Manager

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

As Content Marketing Manager, you will have your hands in nearly every content project on the Olo Marketing team and forge strong connections with our restaurant industry audience through newsletters, success stories, emails, blogs, and more. Reporting to the Sr. Director, Content + Creative, you’ll work directly with stakeholders across the organization to develop content strategies and write the content that serves a multitude of purposes—including demand generation, product launches, SEO, and brand affinity.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Serve as the primary writer on the Marketing team—crafting blog posts, ad copy, emails, website copy, long-form content, pitch decks, and any other forms of written content as they arise

• Develop, manage, execute, and communicate an editorial calendar to ensure cross-functional groups are aware of key publish dates

• Strategize, ideate, and research topics for thought leadership content appealing to our audience of restaurant operators

• Analyze performance metrics to make decisions about future content

• Interview internal stakeholders and customers for content like blogs, ebooks, and case studies

• Adhere to SEO best practices and content trends when writing content

• Shape and enforce Olo’s brand voice, ensuring consistency and adherence to brand guidelines

What We'll Expect From You

• 5+ years of experience in a content role, preferably in the restaurant tech or restaurant industry

• Degree in Journalism, English, Communications, Marketing, or a related field

• Strong writing and editing skills, along with the ability to shift communication styles based on format and audience

• Ability to take content from ideation to research to outline to finished product with little supervision

• Experience with SEO tools and reporting (Semrush, Moz, etc.)

• Familiarity with project management tools/processes and content management systems (HubSpot, etc.)

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $77,000 - $110,500 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity.

At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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