Controller

Join us to Improve Health Equity for 5 Million People!

CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health.

With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity.

Reporting to the Senior Director of Finance, our Controller will oversee accounting and financial operations at CareMessage. This individual will be responsible for owning financial close processes, leading our external audit and tax filing projects, managing the accounts payable function, and optimizing internal controls and systems. The ideal candidate will be a thought partner to finance leadership and have the desire to branch out into areas like budgeting, forecasting, SaaS metrics, grant administration, and strategic finance. 

Requirements:

• You have 5+ years of accounting and finance experience, with 2+ years in a senior accounting role (Controller, Assistant Controller, Accounting Manager, or equivalent) and have the CPA certification

• You have strong understanding of GAAP and financial controls, including ASC 606 revenue recognition

• You have experience managing financial operations

• You are proficient in Quickbooks, Excel, and Google Suite and are familiar with or able to quickly learn other financial and accounting tools (Brex, Tipalti, Mosaic, etc.)

• You are highly organized and detail-oriented

• You are proactive and driven to learn about CareMessage’s operations and identify ways to help it scale

• You have strong communication skills and are able to collaborate effectively across the organization

Preferred Experience:

• You have experience working in audit at a Big 4 or other large accounting firm

• You have experience working in B2B SaaS or technology at a startup

• You have knowledge of nonprofit accounting or are excited to learn it

Job Responsibilities:

• Lead the accounting function, including executing month-end close and producing timely and accurate financial statements in accordance with US GAAP

• Track deferred revenue, software development capitalization & amortization, and temporarily restricted net assets (TRNA)

• Supervise the accounting, invoicing, and collections activities performed by the Finance and Operations Associate

• Own the accounts payable function and new vendor onboarding

• Complete quarterly revenue share reconciliations for industry partners

• Manage our annual external financial audit and tax filings and ensure timely completion

• Collaborate with department heads to ensure expenses are properly tracked and categorized for budget purposes

• Ensure adherence to internal controls

• Identify and implement new systems and processes, to streamline and automate financial processes and reporting to support growth

Within 1 Month you’ll:

• Gain a foundational understanding of our business, customers, vendors, and partners

• Meet key internal stakeholders and begin to understand existing processes

• Transition financial close responsibilities from current fractional controller

Within 3 Months you’ll:

• Fully own accounting at CareMessage

• Have the financial statements audit-ready

• Transition accounts payable function and quarterly reconciliations from the Senior Director of Finance

• Become an internal resource to department heads for finance and accounting questions

Within 6 Months you’ll:

• Understand the different reporting needs of our internal and external stakeholders and develop different reporting packages to satisfy them

• Identify and start implementing process and tool improvements to automate, streamline, and strengthen accounting operations and internal controls

• Branch out into other adjacent areas like payroll, treasury, budgeting, grant operations, etc. to enhance your understanding and impact

$135,700 - $135,700 a year

This role is currently set at a Senior Manager level (L3), equivalent to someone who has held multiple accounting roles with related experience for several years and is extremely proficient in their craft.

Our salary allocation for this role is $135,700.

Note: If you don’t fit this description perfectly (in particular, if you come from an under-represented group), but you have accounting management experience, please apply!

We believe in equal work for equal pay. All team members performing the same role at the same level are paid the same regardless of where they are in the world. 

Working at CareMessage

We take care of our employees by offering competitive salaries and benefits packages. We ensure our team feels cared for so that we, in turn, can help support our safety net organizations and underserved populations.

We compensate fairly and equitably

Flexible work hours; fully remote team

We believe in equal work for equal pay: all team members performing the same role at the same level are paid similarly, regardless of where they are in the world

Paid parental leave for biological and adopted children

We give you time off to thrive

Half-day Fridays, every Friday

18 paid company holidays, including a one week mid-year and one week end-of-year break

9 wellness days to be used for self-care- or anything that comes up in life

15 days of PTO

1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter

We support your health, wellness, and growth

Generous medical, dental, and vision insurance for employees and their families

Health Savings Accounts and Flexible Spending Accounts

401k retirement plan

Short & long-term disability insurance

$100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources

PerkSpot: Instant access to discounts on products & services from hundreds of vendors

Annual budget for professional and personal development (webinars, online courses, books, and more)

Volunteerism incorporated in onboarding and encouraged on an ongoing basis