Vonage
Design user experiences for Vonage's Virtual Agents, collaborate with clients on end-to-end projects, and contribute to the development of conversational AI solutions. Work with cross-functional teams to ensure intelligent and intuitive conversations while managing multiple stakeholders.
Figma
Drive sales and maximize revenue by targeting federal agencies, understanding complex business needs, and delivering innovative solutions with Figma's product suite. Build relationships with key decision-makers and manage a pipeline of Enterprise accounts.
Creatio
Contract Manager for Operations, Finance & Legal – Contract Management Team
Xero
Marketing Tech Manager at Xero: Design & optimize marketing tech stack for partner acquisition & engagement
Xero
Marketing Technology Manager at Xero: Build and configure marketing tech stack for ROI-driven hyper-personalized marketing
Axios
Deals editor for Axios Pro Deals with a focus on climate and supply chain sectors, responsible for overseeing coverage and generating stories.
Pismo
Technical Lead for computer vision features development, team management, and high-standards development processes.
Sandberg Goldberg Bernthal Family Foundation
Social Media Senior Lead at SGBFF: Crafting engaging content for principals, managing social media campaigns, and driving brand awareness.
Binance
Social Media & Digital Marketing Manager for Binance's South Asia team, developing social media plans, managing platforms, and optimizing content for ASO & SEO.
Gitlab
Oversee Professional Services delivery in APJ, manage partner relationships, ensure project success, and maintain consistent delivery standards at GitLab. Enjoy remote work, flexible benefits, and growth opportunities.
OfferFit
Optimize marketing operations at OfferFit by implementing automation systems, enhancing lead scoring, maintaining data integrity, and driving efficient campaign execution. Join a collaborative team in a remote-first environment with comprehensive benefits.
Conga
Marketing Operations Manager EMEA: Optimize lead funnel, manage marketing tech stack & collaborate with global teams to drive pipeline & revenue growth.
Conga
Marketing Operations Manager EMEA - Optimize lead funnel, manage marketing tech stack & support Business Development teams
Conga
Marketing Operations Manager EMEA - Optimize lead funnel, manage marketing tech stack, and drive pipeline growth.
Automattic
Marketing Operations Wrangler at WordPress VIP: Collaborate with cross-functional teams, analyze performance data, and optimize marketing campaigns for top companies like Meta, Salesforce, and Disney.
StackAdapt
Manage client relationships and optimize campaigns using RTB/programmatic expertise at StackAdapt's self-serve advertising platform. Enjoy competitive benefits including health insurance and work-from-home reimbursements.
JumpCloud
Senior Manager of Product Design at JumpCloud: Lead innovative product design team, guide designers, and deliver best-in-class enterprise solutions.
Mozilla
Senior Account Executive at Mozilla Corporation - $171k-$247k/year
Cryptio
Join Cryptio as a salesperson and help institutional adoption in crypto with flexible remote work options and competitive benefits.
ClassDojo
Senior Account Executive at ClassDojo: drive sales growth in K-12 education space with expertise in district sales, product knowledge, and negotiation skills.
Vonage
Vonage is seeking an AI Conversation Designer to create digital text and voice-based applications. The role involves designing user experiences for Virtual Agents, collaborating with clients to deploy projects, and working with cross-functional teams. Key responsibilities include creating IVAs using Vonage's no-code Studio, solving customer challenges, copywriting, content management, prototyping, and strategic guidance. Requirements include native English proficiency, excellent communication skills, ability to work under pressure, high interpersonal skills, adaptability to new systems, problem-solving abilities, teamwork, knowledge in human-machine interactions, experience in Virtual Agent creation, and Conversation Design expertise.
Vonage is looking for an AI Conversation Designer to develop digital text and voice-based applications for our clients across multiple channels and business domains.
At Vonage AI, we help businesses from around the world communicate more effectively with their customers, without compromising on the level of service. We are looking for a vibrant, out of the box thinker with great people skills to join our global team of Conversation Designers.
As a Conversation Designer at Vonage AI, you will be responsible for designing the user experience of our Virtual Agents, and work directly with our clients to deploy end-to-end projects. The Conversation Design team help our clients and partners get a better understanding of the conversational AI technology, identify potential use cases, design Virtual Agents, deploy the solution using the Vonage AI Studio and offer support throughout the project lifecycle.
You will solve real-life communication challenges by developing the next generation of Virtual Agents. You will be expected to deliver a creative and unique voice for every project, by having a deep understanding of both our clients’ messaging and their customers' needs. Your work will affect millions of interactions on a daily basis. The position offers a rare mix of client facing interactions alongside technical approach in one of the fastest growing technology fields.
Key responsibilities:
Create consumer-facing Intelligent Virtual Agents using the Vonage AI no-code Studio
Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time
Work with the customer applications team, product management, and solutions to ensure intelligent and intuitive conversations
Spearhead copywriting of new language, rewriting existing language (i. e. FAQ, SOPs), creative conception, and overall content library management
Develop mockups, flows, redlining and all other creative proto-typing related items
Work closely with engineering and technology partners to assess use cases – including the context, the topics, and the types of user questions
Create conversation scripts that represent the customer’s brand identity
Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance
Requirements:
Native English speaker - If you speak additional languages let us know. This role will service international Vonage customers
Excellent written and verbal communication skills
Ability to work fast and meet deadlines
Very high interpersonal skills
Ability to learn new systems quickly and effectively
Ability to quickly analyze complex systems and solve problems
A true team player - willing to be part of a team of Conversation Designers who work remotely around the world
Knowledge in human-machine interactions - Advantage
Previously published at least one Virtual Agent - Big advantage
Experience in Conversation Design - Big advantage
