Remote Jobs

Spotify logo

Creative Business Strategies Manager

Spotify

Location
Mexico
Posted

Creative Business Strategies Manager for Spotify LATAM's Special Projects division, leading innovative initiatives celebrating Latin America's culture.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Join us as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on implementation projects while enjoying a remote-first hybrid work model and comprehensive benefits.

Creatio logo

Customer Success Manager

Creatio

Location
Ukraine
Posted

Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.

UpGuard logo

Customer Success Manager

UpGuard

Location
Australia
Posted

Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.

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Customer Success Manager

Dropbox

Location
Canada
Posted
Salary Range
182k - 246k C$

Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

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Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

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Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

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Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

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Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Upwork logo

Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer/Partner Success Manager at Creatio: drive customer outcomes, build relationships, and collaborate with teams to drive growth.

Creatio logo

Customer Success Manager

Creatio

Location
Spain
Posted

Customer Success Manager role driving exceptional outcomes for Creatio clients in LATAM region

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Senior Manager, Global Pricing & Deal Management

StackAdapt

Location
Canada
Posted

Senior Manager, Global Pricing & Deal Management at StackAdapt: Develop pricing strategies, manage deals, and lead automation workflows to optimize efficiency and profitability.

StackAdapt logo

Senior Manager, Global Pricing & Deal Management

StackAdapt

Location
United States of America
Posted

Senior Manager, Global Pricing & Deal Management at StackAdapt: Develop pricing strategies, manage deals, and optimize workflows for a self-serve advertising platform.

Twilio logo

Manager - KYT Operations

Twilio

Location
Estonia
Posted

Know Your Traffic Operations Manager at Twilio, leading a team to protect against malicious traffic, with remote work options from Estonia.

Spotify logo

Creative Business Strategies Manager

Spotify

Job Location

Job Summary

Spotify is seeking a Creative Business Strategies Manager to lead innovative initiatives celebrating Latin America's unique culture. The role involves overseeing projects from inception to completion, managing budgets and timelines, and collaborating with internal teams and external partners. As a key point of contact, you'll ensure all tasks are met, contracts are approved, and compliance with safety regulations is achieved. With a focus on music industry sensitivities and artistic standards, this role requires strong problem-solving skills, budgeting expertise, and creative vision. You'll work in Mexico City with flexibility to work from home 2-3 times a week.

We are seeking an experienced and dedicated Creative Business Strategies Manager to join our dynamic team at Spotify.

The Creative Business Strategies (CBS) team serves as Spotify LATAM's Special Projects division, dedicated to designing and managing innovative initiatives that celebrate the region’s unique culture. CBS focuses on creating impactful live music experiences that connect creators, fans, and key stakeholders.

Operating at the intersection of Spotify’s core functions—including music, marketing, product, legal, and ad-sales—CBS develops large-scale, culturally resonant projects. Leveraging the creator flywheel and alternative revenue streams within the live music economy, CBS drives engagement with core audiences while aligning with Spotify’s commitment to innovation and cultural relevance in the global music landscape.

What You'll Do

    • Oversee the full lifecycle of projects, from inception to completion.
    • Develop and manage detailed project plans, timelines, and budgets and handle risk assessment and problem-solving throughout the project lifecycle.
    • Ensure all tasks, workflows, and deadlines are met in collaboration with squad leaders and external partners.
    • Act as the primary point of contact for internal and external partners, artists, venues, suppliers, and contractors.
    • Manage vendor payments, invoices, and financial reporting.
    • Ensure all legal documentation is in place, contracts are approved, and compliance with safety regulations and event standards is achieved.
    • Collaborate with Music, Marketing, Legal and Talent teams to align programming, artist placement, and creative direction with Spotify’s brand and business model.
    • Work closely with the Talent Squad to support value exchange and negotiations with artists and partners, ensuring alignment with industry sensitivities and Spotify’s artistic standards.
    • Integrate artistry seamlessly into projects to enhance creative impact and audience experience.
    • Maintain Spotify's production quality standards through oversight of all elements, including sponsor activations and audience experience.

Who You Are

    • An experienced project manager with a consistent record to lead all aspects of complex, end-to-end projects, ensuring they are delivered on time, within budget, and to the highest standards.
    • A strategic problem solver and diligent professional who excels at developing and leading project plans, workflows, and timelines while balancing multiple priorities.
    • A natural collaborator and communicator who thrives in cross-functional environments, acting as a unifying point between internal teams and squads (Music, Marketing, Ads, PR, Legal, etc) and external partners (artists, venues, suppliers).
    • Financially savvy, with strong budgeting and financial leadership skills to ensure projects stay on track and align with company financial objectives.
    • A proactive problem-solver with expertise in risk management and compliance, ensuring all legal, safety, and operational standards are met throughout the project lifecycle.
    • Creatively driven and attuned to the music industry’s sensitivities and dynamics, aligning artistic elements and programming with Spotify’s brand identity and business goals.
    • Quality-focused, ensuring all production elements—from sponsor activations to audience experience—meet Spotify’s high standards and reflect its reputation and values. 

Where You'll Be

    • This role is based in Mexico City, Mexico.
    • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
    • We ask that you come in 2-3 times per week.