Remote Jobs

Massive Rocket logo

CRM Designer (UX & AI-Driven)

Massive Rocket

Location
Brazil
Posted

CRM Designer (UX & AI-Driven) at Massive Rocket: design engaging CRM assets with Figma, Adobe Creative Suite, and HTML/CSS, leveraging AI-driven personalization tools for seamless campaign execution.

KOHO logo

Senior Design Systems & UI Designer

KOHO

Location
Canada
Posted

Senior Design Systems & UI Designer at KOHO - Build scalable design systems, collaborate with cross-functional teams, and create intuitive user experiences.

Reddit logo

Principal Product Designer - Ads Platform

Reddit

Location
United States of America
Posted
Salary Range
224k - 313k USD

Lead innovative ad-tech design initiatives at Reddit, driving user-centric solutions and shaping the Ads Manager platform.

Gusto, Inc. logo

Staff Product Designer - Gusto Pro

Gusto, Inc.

Location
Canada
Posted
Salary Range
139k - 221k USD

Lead user experience design at Gusto Pro, collaborating with product management, engineering, and data science to create impactful solutions for accountant customers.

Senior Product Designer - Respond Data

Typeform

Location
United Kingdom
Posted

Digital product designer at Typeform, working remotely from UK & Europe, creating user experiences & contributing to Design System.

Wealthfront logo

Senior Product Designer - New Business Line

Wealthfront

Posted
Salary Range
180k - 180k USD

Design innovative financial products at Wealthfront, a leader in automated investing. Collaborate with top designers and cross-functional teams to create user-centric experiences that empower clients to build long-term wealth.

Voodoo logo

Lead Game Designer - Portfolio Games

Voodoo

Location
France
Posted

Join Voodoo's Gaming Studio as a Game Designer and contribute to creating hit mobile games and apps that entertain the world.

Webflow logo

Senior Web Designer - Customer Education

Webflow

Location
United States of America
Posted

Senior Web Designer at Webflow: Design intuitive user experiences for Customer Education, develop visual assets & design system, collaborate with education platforms team.

Gusto, Inc. logo

Staff Product Designer - Growth Onboarding & Activation

Gusto, Inc.

Location
Canada
Posted
Salary Range
147k - 221k USD

Design personalized onboarding experiences for Gusto's diverse customer base, collaborating with cross-functional teams to create cohesive and delightful user journeys. Develop NUX patterns and optimize strategies using research and analytics.

Invisible Technologies logo

Mid-Level Web & Marketing Graphic Designer

Invisible Technologies

Location
Anywhere in the world
Posted

Remote Web & Marketing Graphic Designer role at Invisible, contributing to impactful design initiatives and enhancing user engagement through innovative AI solutions.

Wealthsimple logo

Manager - AI Chatbot Experience

Wealthsimple

Location
Canada
Posted

Lead the AI Chatbot Experience team at Wealthsimple to enhance chatbot performance and user satisfaction through strategic improvements and integrations.

Figma logo

Product Manager - AI

Figma

Location
United States of America
Posted
Salary Range
149k - 308k USD

Lead AI research and product development at Figma. Collaborate across teams to develop new models and define user experiences for designers using AI.

AI Specialist

Coursera

Location
India
Posted

AI Specialist for Coursera's online learning platform, leveraging AI technologies for predictive analytics and data-driven insights.

Yuno logo

AI Engineer

Yuno

Location
Chile
Posted

Senior AI Engineer with LLM expertise needed for payment orchestration platform

SADA India logo

Architect - AI

SADA India

Location
India
Posted

Design and deploy AI-powered contact center solutions using platforms like Google Contact Center AI and Amazon Connect. Lead teams, provide technical expertise in pre-sales, and stay current with advancements in Conversational AI technologies at SADA India.

Massive Rocket logo

CRM Designer (UX & AI-Driven)

Massive Rocket

Job Location

Job Summary

Massive Rocket is a high-growth Braze & Snowflake agency seeking a CRM Designer (UX & AI-Driven) to design, optimize, and implement customer relationship marketing (CRM) assets across multiple channels. The ideal candidate will have 3-5 years of experience in UX/UI design with a focus on CRM, email marketing, or digital customer engagement. They should be proficient in Figma, Adobe Creative Suite, and HTML/CSS for email design and mobile-first responsive layouts. The role involves collaborating with cross-functional teams, leveraging AI-driven personalization tools, and ensuring seamless execution of visually compelling campaigns. Massive Rocket offers a fast-moving environment, supportive work culture, international presence, 100% remote work, flexible vacation policy, career progression paths, and organised team events.

Who We Are
Massive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies. We pride ourselves on innovation and the delivery of cutting-edge digital solutions.

Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.

What We Offer
🚀 Fast-moving environment – you will never stop learning and growing
❤️ Supportive and positive work culture with an emphasis on our values
🌍 International presence – work with team members in Europe, the US, and around the globe
🪐 100% remote forever
🌴 Flexible Vacation Policy
🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement
🍕 Organised team events and outings

What we’re looking for
As a CRM Designer at Massive Rocket, you’ll play a key role in designing, optimizing, and implementing customer relationship marketing (CRM) assets across multiple channels, including email, SMS, push notifications, in-app messages, and WhatsApp. Your focus will be on creating engaging, user-centric designs that enhance customer experiences while leveraging AI-driven personalization and automation.

You will collaborate with CRM strategists, copywriters, developers, and data teams to ensure seamless execution of visually compelling, high-converting campaigns. Your expertise in UX design principles, AI-driven customer journeys, and CRM tools like Braze, Salesforce, and HubSpot will help shape meaningful interactions with customers, driving engagement and retention.

Responsibilities
• Design and optimize CRM assets (email templates, push notifications, SMS, in-app messages) to enhance customer engagement and retention.
• Ensure CRM designs follow UX best practices, accessibility guidelines, and brand consistency across all customer touch-points.
• Leverage AI-driven tools to personalize and automate CRM experiences, optimizing for customer preferences and behaviors.
• Work closely with developers to implement dynamic content, modular email design, and responsive templates for CRM campaigns.
• Conduct A/B tests on design elements (layout, imagery, CTA buttons, etc.) to improve performance.
• Keep up to date with emerging trends in AI, CRM, and UX/UI design to continuously enhance CRM strategies.

Your Skills & Qualifications
Essential:
• 3-5 years of experience in UX/UI design with a focus on CRM, email marketing, or digital customer engagement.
• Strong portfolio showcasing email, push, SMS, and in-app message design with a focus on user experience and conversion optimization.
• Proficiency in Figma, Adobe Creative Suite, or other design tools for CRM asset creation.
• Understanding of CRM platforms like Braze, Salesforce Marketing Cloud, HubSpot, or similar.
• Experience working with HTML/CSS for email design and mobile-first responsive layouts.
• Strong grasp of A/B testing and data-driven design decisions.
• Ability to collaborate in a cross-functional team (marketers, copywriters, developers, data analysts).
• Strong grasp of AI-driven personalization tools (e.g., Movable Ink, Phrasee, Dynamic Yield) and prompt engineering  (OpenAI).
• Fluency in English and Spanish is a must
 
Desirable:
• Experience with Braze certifications (Practitioner, Marketer) or similar CRM certifications.
• Knowledge of accessibility best practices for digital messaging.

During the process, please be ready to provide:
• Valid work visa - Massive Rocket does not provide sponsorship at the moment.
• Proof of identification: ID card, passport, Utility bill (Gas, Water, Electricity)
• 2 references - Name, Relationship, Contact details (Email, Mobile)
• Contractors Only: proof of incorporation and insurance

Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.