Remote Jobs

InDebted logo

Customer Account Manager (Collections)

InDebted

Location
Philippines
Posted

Customer Account Manager (Collections) role at InDebted, utilizing verbal & written communication skills to engage customers empathetically & negotiate optimal repayment solutions.

OpenTable logo

Account Executive (Frankfurt)

OpenTable

Location
Germany
Posted

Account Executive at OpenTable: drive revenue growth through consultative sales approach, build relationships with top restaurants, and leverage technology to improve customer experience.

StackAdapt logo

Account Executive - Political

StackAdapt

Location
United States of America
Posted

StackAdapt's Account Executive role focuses on sales and client management within the political and advocacy vertical. The ideal candidate will have experience in digital political advertising, a strong understanding of media buyer needs, and the ability to communicate technical concepts effectively.

StackAdapt logo

Account Executive - Political

StackAdapt

Location
United States of America
Posted

At StackAdapt, the Account Executive will drive sales and client growth in the political and advocacy sectors through strategic account management and innovative solutions, leveraging programmatic advertising expertise.

OpenTable logo

Account Executive (Düsseldorf)

OpenTable

Location
Germany
Posted

Join OpenTable as an Account Executive in Düsseldorf, Germany, and drive revenue growth through consultative sales approach and industry-leading technology.

Plaid logo

Account Executive - Enterprise

Plaid

Location
United States of America
Posted
Salary Range
120k - 140k USD

Generate new enterprise deals and build relationships with large companies at Plaid, helping unlock financial freedom for everyone. Competitive salary and benefits included.

Orum logo

Enterprise Account Executive

Orum

Location
United States of America
Posted

Enterprise Account Executive at Orum: Drive new business growth, expand enterprise market presence, and sell into passionate sales leaders using AI-driven live conversation platform.

Emburse logo

Account Executive - Enterprise

Emburse

Location
United States of America
Posted
Salary Range
110k - 110k USD

Drive sales growth by identifying and closing deals with large companies, presenting Emburse's SaaS solutions effectively, and collaborating with the sales team to meet revenue targets.

Figma logo

Account Executive - Enterprise

Figma

Location
United States of America
Posted
Salary Range
130k - 160k USD

Drive sales and maximize revenue with Enterprise customers by targeting key decision-makers, understanding business needs, and delivering innovative solutions across Figma's product suite. Create strategic account plans and collaborate with cross-functional teams to ensure customer success.

Apollo logo

Enterprise Account Executive

Apollo

Location
United States of America
Posted

Join Apollo's enterprise sales team and sell GraphQL solutions to top enterprises, collaborating with cross-functional teams in a fast-paced environment.

Creatio logo

Enterprise Account Executive

Creatio

Location
United Kingdom
Posted

Enterprise Account Executive for UKI market expansion, driving revenue growth through prospecting & closing deals, developing solution sales strategies & cultivating relationships with VP/C-level buyers.

Anaplan logo

Enterprise Account Executive

Anaplan

Location
Germany
Posted

Enterprise Account Executive for Anaplan's growth and expansion in Germany, selling sophisticated technology solutions and account management.

Creatio logo

Enterprise Account Executive

Creatio

Location
United States of America
Posted

Enterprise Account Executive at Creatio: drive revenue growth, build relationships with C-level buyers, and deliver winning solutions.

Creatio logo

Enterprise Account Executive

Creatio

Location
Kazakhstan
Posted

Drive enterprise growth by leveraging Creatio's award-winning platform, supported by a collaborative team and innovative environment. Join us to make an impact in SaaS sales.

Creatio logo

Enterprise Account Executive

Creatio

Location
Australia
Posted

Drive enterprise sales growth by leveraging your experience in SaaS platform sales into large enterprises. Build relationships with C-level executives and execute winning sales strategies while enjoying the benefits of a remote-first hybrid work model and a supportive, innovative corporate culture.

Creatio logo

Enterprise Account Executive

Creatio

Location
Indonesia
Posted

Drive sales growth for Creatio's platform in Indonesia by developing territories, managing pipelines, and building relationships with high-level buyers. Join our team to leverage award-winning products and a collaborative culture.

DevRev logo

Account Executive - Enterprise

DevRev

Location
United States of America
Posted

Enterprise Account Executive (East) - Build relationships with US customers, drive sales growth through strategic planning and customer-centric approach.

Hightouch logo

Enterprise Account Executive

Hightouch

Location
Germany
Posted

Join Hightouch as an Enterprise Account Executive to drive sales in martech/data, leveraging outbound strategies and land-and-expand tactics while navigating complex deals. Be part of a growing team with remote flexibility and investor backing.

Weights & Biases logo

Account Executive - Enterprise

Weights & Biases

Location
Cameroon
Posted

Drive new business opportunities for Weights & Biases as an Account Executive, leveraging your SaaS sales experience to close deals and exceed revenue goals. Enjoy flexible benefits including remote work options and comprehensive health coverage.

Olo logo

Enterprise Account Executive

Olo

Location
United States of America
Posted
Salary Range
108k - 148k USD

Enterprise Account Executive for restaurant technology provider Olo, driving sales growth with large global brands.

InDebted logo

Customer Account Manager (Collections)

InDebted

Job Location

Philippines

Job Summary

InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt, using machine learning and AI to personalise the collections journey and champion positive customer experiences. As a Customer Account Manager (Collections), you will play a pivotal role in transforming the way we handle debt recovery and customer experiences with debt. You will utilise your exceptional verbal and written communication skills to engage customers empathetically and negotiate optimal repayment solutions that respect their circumstances and meet our customers' needs. With a minimum of 2 years experience in Australian collections and voice-based customer service, you will work effectively in a remote setting, ensuring a dedicated and professional workspace conducive to productivity. You will also contribute to our culture of continuous improvement and uphold our high standards of customer-centric resolutions. InDebted offers flexible working arrangements, including adaptive working, flexible schedules, flexible paid leave, remote work set-up, and a work from anywhere scheme. We are an Equal Opportunity Employer seeking talented individuals who share our values and passion for delivering exceptional customer experiences.

About InDebted

InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

Role Overview
Join us as a Customer Account Manager where you will play a pivotal role in transforming the way we handle debt recovery and customer experiences with debt. Utilise your exceptional verbal and written communication skills to engage customers empathetically and negotiate optimal repayment solutions that respect their circumstances and meet our customers needs.

Duties and Responsibilities:

    • Utilise excellent verbal and written communication skills to engage with customers who have outstanding debts, with the purpose of negotiating sustainable repayment plans and settlement agreements. 
    • Provide an excellent customer service experience to all customers whilst attempting to assist them with the resolution of their debt.
    • Analyse and acknowledge all customer concerns, clarify issues, determine the cause of the problems, recommend and explain the best solution for customers, assist customers to understand their options in line with client requirements and, if necessary, follow up to ensure resolution.
    • Recommend potential process or technology improvements to internal InDebted teams based on daily interactions with customers.
    • Meet and exceed both client and company scorecard targets.
    • Comply with applicable laws, regulations, policies, and procedures.

Experience and Skills: Must Have:

    • A minimum of 2 years experience in Australian collections and voice based customer service role.
    • Demonstrate experience in role rate management.
    • Demonstrate the capability to work effectively in a remote setting and ensure a dedicated and professional workspace conducive to productivity.
    • This role will interact with customers primarily through outbound and inbound voice channels, so strong verbal skills and call control are required. 
    • Excellent organisational and multitasking abilities.
    • Diligent and results driven.
    • Strong communication skills, proficient in both verbal and written formats.
    • Detail-oriented with a commitment to accuracy.
    • Ability to work effectively both independently and as part of a team.
    • Proficient in data and process management.
    • Self-motivated and resourceful - You should possess critical thinking and problem solving skills to provide the highest level of service to customers.
    • Highly dependable and flexible.
    • A high level of proficiency with utilising web-based tools to interact with customers and document steps taken.
    • Strong negotiation skills.
    • Experience working in a fast-paced environment.
    • Familiarity with debt collection regulations in the Australia.
    • Ability to work in accordance with Australian time zone between the hours of 8:30 am-5pm 

What Does Success Look Like? After 12 months, you will have:

    • Mastered client expectations and knowledge of client requirements. We work with some of the largest financial services clients in Australia.
    • Consistently exceeded KPIs and recovery targets, and earned fantastic incentives for doing so!
    • Demonstrated flexibility and expertise across different customer scenarios and assisted many customers to optimal resolutions
    • You will have contributed to our culture of continuous improvement and upheld our high standards of customer-centric resolutions.
Our benefits

Adaptive working - We’re a remote first team, with office hubs in Australia, the United Kingdom and the United States - with hybrid options determined at team level to foster collaboration and flexibility
Flexible schedules - As a global team working across timezones, we offer flexible working schedules to ensure you’re able to balance work and life
Flexible paid leave - Our trust-based leave model isn’t capped by standard entitlements. This means you can choose how much leave you take and when you take it, while balancing business needs
Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity
Work from anywhere scheme - Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, so long as there is a reasonable overlap (4-hours) with your team and/or leader in your home country
Gender neutral parental leave - Our global offering for all new parents includes 16 weeks paid leave

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.