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Customer and Client Support Lead - Canada
InDebted
- Location
- Canada
- Posted
Customer and Client Support Lead - Manage high communication volumes, ensure SLAs, drive collections performance, and collaborate with leadership in Canada.
InDebted
Customer and Client Support Lead - Manage high communication volumes, ensure SLAs, drive collections performance, and collaborate with leadership in Canada.
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InDebted
InDebted is seeking a Customer and Client Support Lead to manage their customer teams in Canada. The ideal candidate will have experience managing high communication volumes, strong operational management skills, and knowledge of compliance and licensing requirements in the Canadian debt collection industry. As a Generalist Customer and Client Support Lead, you will oversee day-to-day operations, ensure SLAs are met, drive initiatives for collections performance, and collaborate with leadership to resolve client issues. InDebted offers flexible remote work options, competitive benefits, and opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and driving business results, apply now to join their team.