Customer care agent
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- Posted
Provide remote customer support using Onepilot technology, solve client issues efficiently, and earn based on your performance.
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Customer care agent
Onepilot
Job Location
Job Summary
As a Onepilot agent, you'll work remotely, helping clients' consumers with their issues through email, chat, or calls. After completing e-learning and accessing the knowledge base, you'll handle user requests effectively. You're paid per ticket solved, with earnings varying based on complexity and location. Average earnings are £15/hour.
As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their problems
After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.
You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, and your location. It varies between £0,40 and £2. On average our agents earn £15 an hour.
- You’re comfortable with new technologies
- You like solving problems, you’re curious and dynamic
- You enjoy communicating (written and spoken communication)
- You’re available at least 20h/week
Allow 15 minutes to fill your application
