Remote Jobs

G-P logo

Customer Marketing Manager

G-P

Location
United States of America
Posted
Salary Range
78k - 96k USD

Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.

Apollo logo

Senior Marketing Communications Manager

Apollo

Location
United States of America
Posted
Salary Range
162k - 191k USD

Senior Marketing Communications Manager at Apollo GraphQL - drive developer advocacy, craft compelling stories, and build brand presence

brightwheel logo

Group Manager - Marketing Operations

brightwheel

Location
United States of America
Posted
Salary Range
135k - 180k USD

Marketing Operations Leader at Brightwheel: drive marketing effectiveness, build scalable processes, and optimize lead-to-customer journey.

Binance logo

Partnership Marketing Manager LATAM

Binance

Location
Brazil
Posted

Growth Marketing Manager LATAM - Drive regional growth strategy, identify partnerships & implement projects

Retraced logo

Customer Service Specialist - EU

Retraced

Location
Denmark
Posted

Customer Service Specialist at Retraced: Empower fashion & textile businesses with sustainable supply chain solutions

Apollo.io logo

Product Marketing Manager - CRM + Platform

Apollo.io

Location
British Virgin Islands
Posted

Shape Apollo's platform narrative by conducting competitive analysis, gathering customer insights, and launching new AI-driven products to stay ahead in the market. Collaborate across teams to ensure successful product launches and growth.

Jane App logo

Senior Marketing Operations Manager

Jane App

Location
Canada
Posted
Salary Range
143k - 232k USD

Marketing Operations Manager at Jane - leading marketing efforts to simplify healthcare practices

Twilio logo

Senior Marketing Operations Manager

Twilio

Location
United States of America
Posted
Salary Range
115k - 168k USD

Optimize Twilio's marketing operations by managing lead routing, integrating technologies, and improving funnel performance. Lead Factory ownership and cross-functional collaboration are key responsibilities.

Qualio logo

Account Based Marketing Manager

Qualio

Location
British Virgin Islands
Posted

Account-Based Marketing Manager at Qualio: Create & execute ABM programs for high-potential life science accounts

Product & Channel Marketing Manager

Rain

Location
Anywhere in the world
Posted

Channel Marketing Manager at Rain: Drive revenue growth through strategic partnerships, craft compelling narratives, and build strong brand presence.

Customer Success Manager, Coursera for Government

Coursera

Location
United States of America
Posted
Salary Range
91k - 114k USD

Customer Success Manager at Coursera for Government - drive client retention results, manage partner relationships, and provide quantitative analysis.

Binance logo

Customer Service Representative (English)

Binance

Location
Croatia
Posted

Customer Support Representative (English) at Binance - Handle live chat & phone calls, provide accurate info & manage complaints.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance, handling live chat & phone calls, providing accurate info & managing complaints.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Service Representative at Binance: handle live chats, provide accurate info, manage complaints, and collaborate on unique projects in a results-driven environment.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance - Handle live chat & phone calls, provide accurate info, manage complaints & advocate for customers.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance - Handle live chats, manage complaints, and engage with customers in a user-centric global organization.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance - Handle live chat & phone calls, provide accurate info, manage complaints & follow up.

Workiva logo

Customer Success Specialist

Workiva

Location
United States of America
Posted

Customer Success Specialist role with flexible remote work options, comprehensive benefits package, and competitive salary range ($45k-$73k/year).

G-P logo

Customer Marketing Manager

G-P

Salary Range

78k - 96k USD / YEAR

Job Summary

G-P is seeking a Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. The role involves building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey. The ideal candidate will have 3+ years of experience in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company. They should possess strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools. The Customer Marketing Manager will work closely with cross-functional teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth. This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience.

About Us

Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the role

G-P is looking for a strategic and hands-on Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. Reporting to the Director of Customer Marketing, this role will focus on building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey.

This role is key to ensuring customers feel connected to G-P, see continued value in our solutions, and have access to the right resources at the right time. As a key member of the Customer Marketing team, you will work closely with Customer Success, Product Marketing, and Content teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth.

What you'll do

This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience. In this role, you will:

  • Support Customer Engagement Programs: Build and manage initiatives like Customer Advisory Board, customer roundtables, and customer-exclusive events to strengthen relationships and drive deeper product usage.
  • Gather and Leverage Customer Insights: Partner with the Customer Advocacy Manager to identify engaged customers, gather qualitative feedback, and surface success stories that inform marketing strategies.
  • Enhance Self-Service and Educational Resources: Partner with Content, Product, and Customer Success teams to ensure customers have access to the right guides, videos, and knowledge base materials.
  • Shape Customer Communications and Content Strategy: Partner with Lifecycle on customer-facing newsletters, product updates, and educational resources to ensure customers stay informed and engaged. 
  • Influence Lifecycle Marketing Campaigns: Collaborate cross-functionally with Lifecycle, Customer Success, and Demand Gen teams to design and implement campaigns that drive onboarding, adoption, retention, and expansion.
  • Measure and Report Impact: Track engagement and retention metrics, ensuring customer marketing initiatives align with business objectives and deliver measurable value.

What we're looking for

  • Experience: 3+ years in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company.
  • Skills: Strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools (e.g., Marketo, HubSpot).
  • Collaboration: Ability to work cross-functionally with Marketing, Customer Success, and Product teams to drive alignment and execution.
  • Communication: Excellent written and verbal communication skills, with a deep understanding of how to craft messages that resonate with customers.
  • Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

The annual gross base salary range for this position is $77,600 - $96,000 plus variable compensation.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

 

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at [email protected].