Postscript
Customer Onboarding Manager at Postscript: guide customers through SMS setup, communicate best practices, and troubleshoot issues in a high-growth startup with flexible remote work options.
Yuno
Key Account Manager at Yuno: drive revenue growth, build strong client relationships & collaborate with cross-functional teams in a dynamic startup environment.
Horizons
Global Partnerships Manager at Horizons: Build & optimize partner ecosystem, collaborate with internal teams, & deliver unparalleled service to clients worldwide.
Eventbrite, Inc.
Operations Manager for Customer Retention at Eventbrite, driving global optimization and growth through data analysis and operational rigor.
GuidePoint Security
Sales Operations Manager required for fast-paced sales support role with GuidePoint Security, utilizing Salesforce.com and CRM software to generate quotes and manage opportunities.
JumpCloud
Lead and optimize integrated marketing campaigns across paid media, email, and digital channels to drive pipeline growth at JumpCloud. Collaborate with global teams and mentor junior marketers.
Gitlab
Lead GitLab's global partner ecosystem by architecting automation, integrating systems, and leveraging data insights to drive operational excellence and growth. Manage teams, optimize processes, implement tools, and translate strategy into technical solutions for success.
Binance
Lead complex projects at Binance, drive business growth, and collaborate with world-class talent in a user-centric organization.
Marketing Operations Specialist
Join Cloudbeds as Sales Manager and expand the company's presence in the hospitality industry with AI-powered solutions
Jane App
Senior Product Manager - Identity at Jane: lead product discovery, improve user connection, and drive growth in a remote-first company
KOHO
Procurement Manager for tech startup seeking strong background in procurement, negotiation skills, and business operations experience.
DevRev
Procurement Manager at DevRev: drive strategic procurement strategies, negotiate contracts, and ensure compliance with a customer-centric SaaS company.
hims & hers
Industrial Engineering Manager for pharmacy and fulfillment operations team
Dropbox
Lead the development of HR and Recruiting dashboards at Dropbox, utilizing Tableau and advanced analytics tools to provide actionable insights for business leaders. Oversee a team, collaborate with stakeholders, and ensure data quality and confidentiality.
Curai
Manager, Provider Operations at Curai Health: Lead credentialing, re-credentialing, licensing, and provider payer enrollment in a remote-first AI-powered virtual multispecialty primary care clinic.
Mercury
Lead strategic programs in Risk & Compliance at Mercury, driving cross-functional initiatives and ensuring alignment with company goals while managing complex projects and fostering collaboration across teams.
Welearn
Join WeLearn as a Junior Account Manager and build strong relationships with creators and influencers, executing social media strategies and collaborating with internal teams.
Welearn
Join WeLearn as Junior Account Manager Europe and work with top creators & influencers, developing ad skills and growing with an early-stage startup.
Masabi
Join Masabi as a Junior Account Manager and drive revenue growth, develop client relationships, and contribute to a mission to improve accessibility and fairness in fares for everyone.
Masabi
Join Masabi as a Junior Account Manager and drive revenue growth in the fare payment revolution. Flexible remote work options and benefits await.
Postscript
Postscript is a high-growth startup that provides SMS marketing solutions to ecommerce brands. As a Customer Onboarding Manager, you will guide customers through the setup process, communicate best practices, and troubleshoot issues. You will work remotely with a team of over 250 employees and contribute to the company's ambitious growth plans. The role requires 4+ years of customer-facing experience, project management skills, and expertise in marketing technology. Postscript offers a competitive salary range, equity, flexible paid time off, and health insurance. The hiring process includes an intro call, hiring manager intro, virtual interviews, homework assignment, and final FEACH interview.
Trusted by more than 18,000 Shopify and Shopify Plus stores—like Brooklinen, Ruggable, True Classic and Dr. Squatch—Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program.
We’re on a mission to make SMS the number-one revenue channel for ecommerce merchants by delivering an easy-to-use platform where they can grow their subscriber list, develop and test their messaging strategy, deliver excellent customer service, and drive sales and loyalty—all in one place. We believe SMS is the most important marketing and sales channel of the decade, and that vision drives everything we do.
Postscript was founded in 2018 as a 100% remote organization. With more than 250 employees (and counting!), we’re backed by Greylock, Y Combinator, and other top investors.
As Customer Onboarding Manager, you will actively guide our largest customers through the Postscript setup process. You will be responsible for communicating best practices, optimizing campaigns and automations, and troubleshooting any issues. Ultimately, your efforts will ensure that customers see a strong return in their first 60 days using Postscript. This includes aligning with multiple internal and external parties from creative to technical implementation. Your efforts will directly benefit our customers and contribute to our ambitious growth plans.
This position is fully remote.
Primary duties
What We’ll Love About You
What You’ll Love About Us
For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice
What to expect from our hiring process :
You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.
