Remote Jobs
Customer Relations Specialist (Remote, Full-Time) | Realiste AI
Realiste
- Location
- Anywhere in the world
- Posted
Customer Relations Specialist for international investors at Realiste AI
Customers' Relations Specialist
Flex Living
- Location
- Chile
- Posted
Customer Relations Specialist at Flex Living: Provide personalized support, build strong relationships, and resolve issues efficiently.
Customer Support Specialist
Roadie
- Location
- United States of America
- Posted
Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.
Customer Support Specialist
TeamSnap
- Location
- United States of America
- Posted
Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.
Customer Support Specialist
Bitfinex
- Location
- Spain
- Posted
Customer Support Specialist for global cryptocurrency exchange
Customer Support Specialist
WP Engine
- Location
- Bulgaria
- Posted
Customer Support Specialist for NitroPack, a WP Engine Company
Customer Support Specialist
Mercury
- Posted
- Salary Range
- 65k - 91k USD
Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.
Customer Support Specialist
Mercury
- Location
- Canada
- Posted
- Salary Range
- 54k - 82k USD
Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.
Customer Support Specialist
Bitfinex
- Location
- United Kingdom
- Posted
Customer Support Specialist for a globally distributed team handling inquiries from corporate traders
Customer Onboarding Specialist
brightwheel
- Location
- United States of America
- Posted
Customer Success Professional for Brightwheel
Customer Support Specialist - Italian
Binance
- Location
- Italy
- Posted
Customer Support Specialist at Binance, handling live chat & emails, providing solutions & managing complaints in a fast-paced blockchain ecosystem.
Customer Success Specialist
Workiva
- Location
- United States of America
- Posted
Customer Success Specialist role with flexible remote work options, comprehensive benefits package, and competitive salary range ($45k-$73k/year).
Customer Success Specialist
Qualio
- Location
- Australia
- Posted
Support Qualio's APAC customers by managing accounts and providing technical support. Collaborate with product, marketing, and sales teams to enhance customer success and satisfaction.
Customer Success Specialist
TeamSnap
- Location
- United States of America
- Posted
- Salary Range
- 60k - 60k USD
Customer Success Specialist at TeamSnap: Deliver WOW experiences, manage multiple projects, and drive customer success with a positive attitude and excellent communication skills.
Customer Care Specialist
Finary
- Location
- France
- Posted
Enhance user experience by providing exceptional customer support at Finary, a platform revolutionizing personal finance management. Collaborate with product teams to improve services and processes while working in a dynamic, remote-friendly environment.
Customer Service Specialist - EU
Retraced
- Location
- Denmark
- Posted
Customer Service Specialist at Retraced: Empower fashion & textile businesses with sustainable supply chain solutions
Customer Education Specialist
AlphaSense
- Location
- United States of America
- Posted
- Salary Range
- 62k - 76k USD
Customer Education Specialist at AlphaSense: create user-centered content, drive data-driven approaches, and work remotely with a determined team.
Customer Experience Specialist - Voice
InDebted
- Location
- Philippines
- Posted
Manage collections, provide exceptional customer service, and support team growth as a Customer Experience Agent at InDebted. Utilize your skills in accounts receivable management and customer service to drive positive outcomes for customers and the business.
Customer Service Specialist- Shanghai
iHerb
- Location
- China
- Posted
Customer Service Specialist - Shanghai China
Customer Relations Specialist
Flex Living
Job Location
About Flex Living:
Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.
About The Role:
The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.
Key Responsibilities
- Customer Support and Communication
- Respond promptly to customer inquiries via email, phone, and chat.
- Provide accurate and complete information about our services, policies, and properties.
- Handle and resolve customer complaints with professionalism and efficiency.
- Relationship Building
- Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
- Proactively follow up with clients to ensure satisfaction and address any concerns.
- Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
- Issue Resolution
- Identify and resolve customer issues related to bookings, payments, or property concerns.
- Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
- Feedback and Improvement
- Collect and analyze customer feedback to improve service quality.
- Provide suggestions and insights to management for enhancing the customer experience.
- Administrative Tasks
- Maintain accurate records of customer interactions in the CRM system.
- Prepare and update reports on customer service metrics.
Skills & Qualifications
- Proven experience in customer service, client relations, or a similar role.
- Excellent verbal and written communication skills in English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software and customer support tools.
- Ability to multitask, prioritize, and manage time effectively.
- A positive and empathetic attitude, with a passion for helping others.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth within a fast-expanding company.
- Training and support to help you excel in your role.
- A collaborative, inclusive work environment.
