Customer Service Representative (English)
Binance
- Location
- Colombia
- Posted
Customer Service Representative at Binance: handle live chats, provide accurate info, manage complaints, and collaborate on unique projects in a results-driven environment.
Remote Jobs
Senior Software Test Engineering Lead
ScienceLogic
- Location
- United States of America
- Posted
QA Lead position at ScienceLogic, responsible for testing strategy, team leadership, and collaboration with cross-functional teams.
Senior Site Reliability Engineer
Canonical
- Location
- Anywhere in the world
- Posted
Join Canonical as a Site Reliability Engineer to bring Python engineering skills to operations, manage cloud infrastructure, and drive automation using DevSecOps practices. Gain experience in OpenStack, Kubernetes, and more while working remotely with a talented team focused on innovation and excellence.
Senior Site Reliability Engineer
Rackspace
- Location
- United States of America
- Posted
- Salary Range
- 144k - 246k USD
Lead global SRE team at Rackspace to ensure high reliability for ObjectRocket platform. Design and implement complex architectural designs, drive automation, and improve system performance. Collaborate with engineers to enhance stability and performance.
Senior Site Reliability Engineer
Kontakt.io
- Location
- United States of America
- Posted
Join Kontakt.io as a technical expert and help streamline care operations with AI-powered platform
Senior Site Reliability Engineer
ScienceLogic
- Location
- United States of America
- Posted
- Salary Range
- 150k - 200k USD
Enhance SaaS infrastructure security, ensure FedRAMP compliance, and lead secure cloud system design at ScienceLogic as a Senior Site Reliability Engineer. Collaborate across teams to build robust systems and maintain high availability.
Senior Site Reliability Engineer
Kontakt.io
- Location
- Poland
- Posted
Senior Site Reliability Engineer at Kontakt.io, ensuring scalability, availability, and security of cloud-based AI-driven healthcare platform.
Sr Staff Software Engineer, Gusto Pro - Large Firms
Gusto, Inc.
- Location
- United States of America
- Posted
- Salary Range
- 191k - 279k USD
Lead technical development in building tools for accountants using Ruby on Rails, Typescript, React at Gusto Pro. Collaborate across functions, mentor team, and drive innovation.
Director Strategic Alliances
Wasabi Technologies
- Location
- United States of America
- Posted
Wasabi Technologies seeks Director Strategic Alliances to drive revenue growth through partnerships in the data protection space.
Senior iOS Engineer
Goodnotes
- Location
- Malaysia
- Posted
Lead engineer at Goodnotes, building scalable solutions with Swift, SwiftUI, and React.
Senior iOS Engineer
Avara
- Location
- United States of America
- Posted
- Salary Range
- 150k - 250k USD
Lead iOS SDK development for Avara's blockchain products, focusing on fintech and crypto applications. Collaborate with a global team to build impactful solutions in the crypto space.
Senior Manager - Core Sales
Clipboard Health
- Location
- British Virgin Islands
- Posted
Challenger sales coach with a 'we' mentality, leading a team & improving sales processes.
Senior Marketing Manager
iHerb
- Location
- Japan
- Posted
Digital Marketing Manager for iHerb Japan, responsible for driving brand awareness, retention, and growth through various marketing channels.
Lead Engineer
Xero
- Location
- United Kingdom
- Posted
- Salary Range
- 120k - 150k USD
Join Xero as a Senior Software Engineer to develop innovative solutions using C#, React, and AWS. Lead teams, mentor engineers, and contribute to high-quality software products while enjoying excellent benefits like private medical insurance and flexible work arrangements.
Senior Field Marketing Manager
ExtraHop
- Location
- United States of America
- Posted
- Salary Range
- 105k - 120k USD
Lead field marketing efforts at ExtraHop, developing strategies that drive demand and revenue. Collaborate with sales and partners to execute impactful campaigns and events, positioning ExtraHop as a leading security solution.
Senior Field Marketing Manager
Conga
- Location
- France
- Posted
Senior Field Marketing Manager for EMEA France & Iberia
Senior Content Marketing Manager
ActiveCampaign
- Location
- United States of America
- Posted
- Salary Range
- 132k - 182k USD
Create impactful content for ActiveCampaign's customer lifecycle, collaborate across teams, and drive business growth through innovative marketing strategies.
Privacy Lead
Curai
- Location
- United States of America
- Posted
- Salary Range
- 160k - 200k USD
Lead Curai's privacy program, ensuring HIPAA compliance, and drive digital health privacy standards.
Senior Corporate Accountant
Willow
- Location
- Philippines
- Posted
Corporate Accountant role at Willow Inc., supporting compliance and financial operations across multiple countries, with flexible working arrangements and opportunities for growth.
Senior HR Manager
Adaptavist
- Location
- United States of America
- Posted
Lead HR initiatives across North America, ensuring compliance with employment laws and delivering exceptional employee experiences through strategic and operational efforts. Provide expert advice on benefits programs and manage change management processes while leveraging data insights to drive business decisions.
Customer Service Representative (English)
Binance
Job Summary
We are seeking a Customer Service Representative to join Binance's team in Mexico City, Argentina, or Bogota. As a customer support specialist, you will handle high volumes of live chats, identify customer needs, provide accurate information, and manage complaints. You will work with a talented team, collaborate on unique projects, and thrive in a results-driven environment. With competitive salary, company benefits, and flexible remote work options, Binance offers an exciting opportunity for career growth and continuous learning. Our commitment to diversity and inclusion ensures that all candidates are treated fairly and equally. If you are passionate about customer service and the crypto industry, apply now to shape the future of blockchain with us.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Binance is a client-facing business, and Customer Service is extremely important for us.
We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in English, and we are looking for candidates with high proficiency. Additional language proficiency is much preferred.
Responsibilities:
- Handle high amounts of live chats.
- Identify and evaluate customers’ needs to deliver satisfaction.
- Provide accurate, valid and comprehensive information.
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers.
Requirements:
- Bachelor degree or above.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
- High level of honesty and integrity. Proactive and meticulous.
- A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Passionate for the customer service industry and can work under different work shifts, including night shifts.
- Positive about the crypto industry.
- Personal or professional experience with cryptocurrency.
- Fluency in English is required to be able to effectively coordinate with overseas partners, stakeholders, and customers. Multi-lingual capability is a big plus.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
