Remote Jobs

Khan Academy logo

English Physics content creator

Khan Academy

Location
India
Posted

Create Physics content aligned with Indian curriculum for Grades 11-12, contributing to Khan Academy's mission of providing free, world-class education through videos and practice questions.

Mattermost logo

Inside Sales Representative

Mattermost

Location
United States of America
Posted
Salary Range
65k - 85k USD

Join Mattermost as an Inside Sales Representative/Business Development Representative and drive growth in the Americas region with a strong background in Cybersecurity and sales expertise.

Restaurant365 logo

Associate Enterprise Customer Success Manager

Restaurant365

Location
United States of America
Posted
Salary Range
75k - 90k USD

Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.

Canonical logo

Customer Success Regional Team Manager

Canonical

Location
Anywhere in the world
Posted

Lead Canonical's Customer Success team globally, driving customer engagement and retention through strategic planning and team leadership. Manage regional performance metrics and collaborate across departments to enhance customer success.

Welocalize logo

English AI Insight Analyst

Welocalize

Location
Georgia
Posted

Part-time AI Insight Analyst - Analyze search result performance and improve user experience with strong analytical skills and attention to detail.

Welocalize logo

English AI Insight Analyst

Welocalize

Location
Georgia
Posted

Remote AI Insight Analyst job: analyze search engine results for relevance and quality, evaluate user experience, and improve AI-driven algorithms.

Twilio logo

Digital Sales Representative

Twilio

Location
Canada
Posted

Join Twilio's social impact organization as a Digital Sales Representative, driving customer acquisition and growth while making a positive difference.

Twilio logo

Security Customer Trust Analyst, Information Security

Twilio

Location
Ireland
Posted

Remote Security Customer Trust Analyst role at Twilio, supporting largest customers with security awareness and education, collaborating with internal stakeholders and contributing to process enhancements.

Twilio logo

Security Customer Trust Analyst, Information Security

Twilio

Location
United Kingdom
Posted

Security Customer Trust Analyst at Twilio: Support largest customers' security awareness & education, collaborate with internal teams, identify risks, and maintain questionnaire responses.

Podium logo

AU Customer Success Specialist (Philippines)

Podium

Location
Philippines
Posted
Salary Range
2k - 2k USD

Customer Success Specialist at Podium, driving customer success and growth for small businesses with AI-powered lead conversion platform.

brightwheel logo

Program Manager - Customer Success Operations

brightwheel

Location
United States of America
Posted
Salary Range
90k - 149k USD

Join Brightwheel as a Program Manager to drive operational excellence in customer success, leveraging data and automation to enhance processes and deliver exceptional customer experiences.

Anaplan logo

Principal Customer Success Business Partner

Anaplan

Location
Sweden
Posted

Anaplan CSBP drives customer success, expansion & optimisation for Nordic customers, leveraging expertise in business processes, planning & forecasting.

Finom logo

Customer Care Specialist - German Speaker

Finom

Location
Poland
Posted

Customer Care Specialist - German Speaker at Finom: provide front-line support to customers using Finom's financial B2B solution, work remotely in Europe

Binance logo

Customer Service Representative (English)

Binance

Job Location

GreeceBulgariaRomaniaOmanPortugal

Job Summary

Join Binance's Customer Service team as a Customer Support Representative (English) in Portugal, Greece, Bulgaria, Romania, or Bucharest. As a customer-facing business, exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. With a flat structure and autonomy in an innovative environment, you'll have opportunities for career growth and continuous learning. Competitive salary and company benefits are offered, including work-from-home arrangements.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle high amounts of live chat and phone calls
    • Identify and evaluate customers’ needs to deliver satisfaction
    • Provide accurate, valid and comprehensive information
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Follow communication procedures, guidelines, and policies
    • Go the extra mile to engage customers

Requirements:

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Ability to multi-task, prioritize, and control time effectively
    • Knowledge of the cryptocurrency/blockchain field is a big plus
    • Multi-lingual capability is a big plus
    • Fluent in English
    • Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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