Remote Jobs

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Location
Denmark
Posted

Customer Success Manager at Acquia: Deliver world-class success experiences, interact with diverse cultures, and leverage web development knowledge to drive customer growth.

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Enterprise Customer Success Manager (Salesforce Certified)

Litify

Location
United States of America
Posted
Salary Range
95k - 100k USD

Join Litify as a Customer Success Manager to drive client success with our legal technology solutions. Manage accounts, ensure adoption and satisfaction, and contribute to the growth of Litify and Salesforce implementations.

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PIPELINE - Digital Sales Representative - Expansion

Twilio

Location
United States of America
Posted

Digital Sales Representative - Expansion role at Twilio, responsible for managing customer accounts, executing sales plays, and delivering revenue results.

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Phone and Chat Sales Representative

Chat Assassins

Location
Brazil
Posted
Salary Range
10k - 30k USD

Join Chat Assassins as a Sales Representative, leveraging your cold calling and sales skills to help business coaches scale their businesses. Enjoy comprehensive training, mentorship, and competitive earnings with no commission caps.

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Sales Development Representative North/West/East

CoachHub

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Croatia
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Entry-Level AI Data Rater - English (UK)

Welocalize

Location
United Kingdom
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Binance logo

Customer Service Representative (English)

Binance

Job Location

GreeceBulgariaRomaniaOmanPortugal

Job Summary

Join Binance's Customer Service team as a Customer Support Representative (English) in Portugal, Greece, Bulgaria, Romania, or Bucharest. As a customer-facing business, exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. With a flat structure and autonomy in an innovative environment, you'll have opportunities for career growth and continuous learning. Competitive salary and company benefits are offered, including work-from-home arrangements.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle high amounts of live chat and phone calls
    • Identify and evaluate customers’ needs to deliver satisfaction
    • Provide accurate, valid and comprehensive information
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Follow communication procedures, guidelines, and policies
    • Go the extra mile to engage customers

Requirements:

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Ability to multi-task, prioritize, and control time effectively
    • Knowledge of the cryptocurrency/blockchain field is a big plus
    • Multi-lingual capability is a big plus
    • Fluent in English
    • Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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