Customer Service Representative (English)
Binance
- Location
- Greece
- Posted
Customer Support Representative (English) at Binance, providing top-quality assistance via live chat & ticketing systems.
Remote Jobs
Principal Health Economics and Outcomes Researcher
Modern Health
- Location
- United States of America
- Posted
- Salary Range
- 141k - 207k USD
Conduct impactful economic and outcomes analyses to support Modern Health's mission of providing exceptional care. Collaborate with teams to develop analytic models and deliver insights to stakeholders. Utilize tools like R and SQL in a dynamic environment focused on innovation in mental health care.
Sr. Systems Manager - NetSuite Administrator
hims & hers
- Location
- United States of America
- Posted
- Salary Range
- 165k - 195k USD
NetSuite Administrator & System Manager for Hims & Hers, configuring modules, managing integrations, and ensuring SOX compliance.
Sr. Software Engineer
G-P
- Location
- India
- Posted
Sr. Software Engineer at G-P: Design & develop cloud platform, advocate for modern agile methodologies, build scalable enterprise-level services.
Sr Software Engineer
G-P
- Location
- Ireland
- Posted
Sr Software Engineer at G-P: Design cloud-enabled products for Global Growth Platform, collaborate with stakeholders & mentor engineers.
Sr Manager - Product Management
Pismo
- Location
- United States of America
- Posted
- Salary Range
- 130k - 205k USD
Lead squads at Pismo, develop product roadmap, and manage budget for investment products
Sr. Software Architect
Testlio
- Location
- Cameroon
- Posted
Senior Software Architect at Testlio: drive practical improvements in engineering practices, pioneer AI-augmented engineering, and champion quality excellence.
Sr. Software Architect
Testlio
- Location
- Brunei Darussalam
- Posted
Senior Software Architect at Testlio: drive practical improvements in engineering practices & design scalable solutions
Sr. Testing Manager
Testlio
- Location
- Brazil
- Posted
Lead testing delivery for clients across various industries, manage test scope planning, and ensure quality testing execution with Testlio.
Senior Frontend Developer (react, typescript)
Finom
- Location
- Cyprus
- Posted
Senior Frontend Developer for innovative financial platform using React, Redux, and Saga
Senior Backend Engineer, Consumer Product Teams
- Location
- United States of America
- Posted
Senior Backend Engineer at Reddit, working on ranking foundation, user economy, and publisher experience with flexible remote work options and $4,000/year travel stipends.
Sr. Enterprise CSM
Cobalt
- Location
- United States of America
- Posted
Customer Success Manager for Enterprise team at Cobalt, driving customer growth and success in the pentesting industry.
Sr. Enterprise CSM
Cobalt
- Location
- United States of America
- Posted
Enterprise CSM job at Cobalt, seeking customer success manager with commercial mindset and experience working with Enterprise clients.
Senior Partner Enablement Manager, EMEA Central Region
Saviynt
- Location
- Germany
- Posted
Senior Partner Enablement Manager EMEA Central Region at Saviynt
Senior Lead Sales Engineer
StackAdapt
- Location
- Canada
- Posted
Lead technical solutions for enterprise clients at StackAdapt, mentor the Sales Engineering team, collaborate with product teams, develop scalable integrations, and present advanced advertising technology solutions to senior stakeholders. Enjoy competitive benefits including salary, RRSP matching, comprehensive health care, work from home reimbursements, training programs, and a supportive culture.
Senior Lead Sales Engineer
StackAdapt
- Location
- United States of America
- Posted
StackAdapt's Senior Lead Sales Engineer will provide technical leadership to the sales team, driving solutions for enterprise clients while fostering team growth. The role offers competitive benefits and opportunities for professional development.
Senior Alliances Marketing
Vonage
- Location
- United States of America
- Posted
Alliance Marketing Manager at Vonage: Develop and execute marketing strategies for Alliances, ISVs, and SIs, creating value propositions and messaging, and driving business growth through events and campaigns.
Sr. Project Manager
hims & hers
- Location
- United States of America
- Posted
- Salary Range
- 110k - 125k USD
Manage projects in Care Operations, leading cross-functional teams and ensuring timely delivery of projects that meet stakeholder needs.
Sr. Associate, Data Engineer
Nutrafol
- Location
- United States of America
- Posted
- Salary Range
- 95k - 110k USD
Data Engineer at Nutrafol, leveraging expertise to drive business decisions through data-driven insights.
Sr. Data Engineer I
Splice
- Location
- United States of America
- Posted
Sr Data Engineer I - Build scalable data pipelines & systems for business growth
Customer Service Representative (English)
Binance
Job Summary
Join Binance's Customer Service team as a Customer Support Representative (English) in Portugal, Greece, Bulgaria, Romania, or Bucharest. As a customer-facing business, exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. With a flat structure and autonomy in an innovative environment, you'll have opportunities for career growth and continuous learning. Competitive salary and company benefits are offered, including work-from-home arrangements.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
Responsibilities:
- Handle high amounts of live chat and phone calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Requirements:
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritize, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a big plus
- Multi-lingual capability is a big plus
- Fluent in English
- Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
