Remote Jobs

Sales Development Representative - Coursera for Government

Coursera

Location
United States of America
Posted

Join Coursera's Sales Development Team to generate interest in their platform and build a pipeline of business. Use your knowledge of edtech and enterprise learning to develop creative strategies for engaging prospects.

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Director - Options

Kraken

Location
United States of America
Posted
Salary Range
195k - 323k USD

Lead OTC Options desk, develop strategies, manage risk, and drive business growth for Kraken

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Investment Representative - English Only & Bilingual (French & English)

Wealthsimple

Location
British Virgin Islands
Posted

Join Wealthsimple as an Investment Representative to deliver exceptional client experiences, manage margin trading, and contribute to our mission of reimagining financial services with a focus on transparency and low-cost solutions.

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Sales Development Representative, East (Remote, Boston, NYC or Toronto)

Grafana Labs

Location
United States of America
Posted

Join Grafana Labs as a Sales Development Representative and drive business conversations on the phone while leveraging AI tools for productivity improvement. Collaborate with cross-functional teams and contribute to the growth of a fast-growing company.

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Irish Gaelic Linguist

Welocalize

Location
Ireland
Posted

Irish Gaelic Linguist at Welocalize: Perform quality control tasks, on-demand translation, linguistic adaptation, and manage language materials for global clients.

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Irish Gaelic Linguist

Welocalize

Location
Spain
Posted

Gaelic Linguist - Perform quality control tasks, on-demand translation, and manage language materials for Welocalize's global clients.

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Irish Gaelic Linguist

Welocalize

Location
United Kingdom
Posted

Irish Gaelic Linguist for Welocalize: Perform quality control tasks, on-demand translation, linguistic adaptation, and manage language materials. Flexible remote work options and $4,000/year travel stipends available.

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Senior Product Manager - MetaMask (Bitcoin)

Consensys

Location
Cameroon
Posted
Salary Range
134k - 186k USD

MetaMask seeks product manager to lead Bitcoin experience, defining vision & strategy, designing products, researching user problems, driving adoption & shaping standards.

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Regional Sales Manager - Melbourne

ExtraHop

Location
Australia
Posted

ExtraHop seeks Regional Sales Manager - Melbourne for network detection and response technology

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Sr. AI Engineer

MyFitnessPal

Location
United States of America
Posted
Salary Range
140k - 170k USD

Design and deploy advanced AI models using LLMs and VLMs at MyFitnessPal. Collaborate with cross-functional teams to deliver impactful solutions while adhering to ethical AI practices.

Vonage logo

Release Train Engineer

Vonage

Location
Spain
Posted

Release Train Engineer (RTE) with SAFe Certified status, leading Agile transformations and optimizing team performance using Jira.

Upwork logo

Sr Lead Machine Learning Engineer

Upwork

Location
United States of America
Posted
Salary Range
195k - 308k USD

Lead AI/ML initiatives at Upwork, mentor teams, conduct research, and deploy cutting-edge models. Enjoy competitive salary and excellent benefits in a remote-first environment.

Binance logo

Customer Service Representative (Financial Derivatives)

Binance

Job Location

Brunei DarussalamCambodiaGeorgiaJapanArmeniaAzerbaijanBahrainBangladeshBhutanCyprusJordanKorea (South)KuwaitMalaysiaMaldivesNepalPakistanTaiwan, Republic of ChinaTajikistanLao PDRLebanonPhilippinesQatarSri LankaThailandTimor-LesteOmanMongoliaSyrian Arab Republic (Syria)TurkeyUnited Arab EmiratesViet NamAfghanistanChinaKyrgyzstanMyanmarSingaporeTurkmenistanYemenKazakhstanPalestinian TerritoryRussian FederationUzbekistanSaudi ArabiaIndiaIndonesiaIran, Islamic Republic ofIraqIsrael

Job Summary

Join Binance's Customer Service team as a Financial Derivatives Representative in South East Asia. As a key member of the team, you will handle high volumes of live chats, coordinate customer inquiries, solve complaint issues, and optimize service quality. You will work with a talented team to create an exceptional user experience, leveraging your problem-solving skills and financial industry knowledge. With flexible remote work options and competitive benefits, Binance offers a unique opportunity for career growth and continuous learning. By joining our team, you will contribute to shaping the future of blockchain and cryptocurrency, while advancing the freedom of money and improving financial access worldwide.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle high amounts of live chats
    • Coordinate and handle customer inquiries about Binance financial derivatives, and retain regular customers
    • Solve customer complaint issues, and create and document report analysis
    • Optimize customer complaint processes and improve service quality
    • Handle unpredictable emergencies in an efficient and timely manner
    • Perform adhoc tasks and reports assigned by shift leader and/or managers

Requirements:

    • Bachelor's degree or diploma, preferably in a finance-related major
    • Prior customer support experience with exposure to an e-commerce or financial industry background is a must
    • Familiar with CS operation and business processes, with a strong ability for problem-solving and a strong number-driven approach
    • Experience or knowledge of any financial derivative product is a big plus
    • Willing to work weekends and irregular hours which will include night shifts
    • Fluency in English and Mandarin are required to be able to effectively coordinate with overseas partners, stakeholders, and customers
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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