Remote Jobs

Trafilea logo

Customer Care Representative

Trafilea

Location
Philippines
Posted

Customer Support Representative needed for global company building transformative brands. Excellent customer service skills required.

Eventbrite, Inc. logo

Senior Manager - Sales & Customer Service Analytics

Eventbrite, Inc.

Location
United States of America
Posted

Lead a team of SQL analysts to uncover actionable insights that drive business decisions and optimize the customer experience at Eventbrite.

Binance logo

Customer Service Agent - Merchant Team

Binance

Location
Brunei Darussalam
Posted

Customer Service Agent at Binance - handle inbound inquiries, provide accurate info, and escalate issues to team leaders & departments.

Saviynt logo

Sales Development Representative - French Speaking

Saviynt

Location
United Kingdom
Posted

Join Saviynt's sales team as a Sales Development Representative and contribute to the company's incredible growth. With a dynamic environment and opportunities for growth, you'll thrive in this role!

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
Uruguay
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with teams, document interactions, identify process improvements, maintain quality standards, and ensure compliance with guidelines. Join a company that values diversity and offers flexible work environments and social initiatives.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
United Kingdom
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with internal teams to ensure seamless experiences, and maintain accurate documentation while adhering to compliance guidelines.

Cover Genius logo

Customer Support Agent - Italian or/and French

Cover Genius

Location
Spain
Posted

Provide exceptional customer support for Cover Genius' insurance products, collaborate with teams to resolve inquiries, maintain documentation, and contribute to process improvements while adhering to compliance standards.

Wealthsimple logo

Investment Representative - English Only & Bilingual (French & English)

Wealthsimple

Location
British Virgin Islands
Posted

Join Wealthsimple as an Investment Representative to deliver exceptional client experiences, manage margin trading, and contribute to our mission of reimagining financial services with a focus on transparency and low-cost solutions.

COMPLY logo

Customer Support Representative - West Coast Hours

COMPLY

Location
United States of America
Posted
Salary Range
45k - 50k USD

Customer Support Representative at COMPLY: Provide exceptional customer support services, collaborate with teams, and advance your career in a high-growth startup.

Vercel logo

Sales Engineer- French Speaking

Vercel

Location
Germany
Posted

Sales Engineer at Vercel will provide technical expertise in web development, support the sales process, and collaborate with cross-functional teams to drive successful deals in EMEA.

Welocalize logo

French Canadian Linguist

Welocalize

Location
France
Posted

French Canadian Linguist at Welocalize: Perform quality control & translation tasks, coordinate with translators, train freelancers, and ensure high-quality work.

Welocalize logo

French Canadian Linguist

Welocalize

Location
United Kingdom
Posted

French Canadian Linguist at Welocalize: Perform quality control & translation tasks, coordinate translator activities, train freelancers, and ensure high-quality work.

Welocalize logo

French Canadian Linguist

Welocalize

Location
Canada
Posted

French Canadian Linguist at Welocalize: Perform quality control & translation tasks, coordinate with translators & train freelancers.

Binance logo

Customer Service Representative (French)

Binance

Job Summary

Join Binance's Customer Service team as a French-speaking representative in Lisbon, Portugal. As a customer support specialist, you will handle high-volume live chats, provide accurate information, and resolve customer complaints. You will work with a talented team to create an exceptional user experience, leveraging the power of digital assets and blockchain to build an inclusive financial ecosystem. With a focus on empathy, communication, and problem-solving, you will advocate for customers and gather valuable feedback. Binance offers a competitive salary, company benefits, and flexible remote work arrangements. Apply now to shape the future of customer service in the crypto industry.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities

    • Handle high volume live chat and other online tools
    • Provide accurate, valid and comprehensive information
    • Follow communication procedures, guidelines, and policies
    • Support other business units with customer liaison, accurately document customer requests
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Go the extra mile to engage customers

Requirements

    • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry
    • College degree or above
    • Native-level fluency in French, and advanced English is mandatory to support our users in this role
    • Previous experience with cross-functional support will be advantageous
    • High level of honesty and integrity; Proactive and meticulous; Have a sense of responsibility and spirit of as a team
    • Ability to work under pressure, strong communication skills and aim to exceed beyond expectations
    • Passionate for the customer service industry and can accept to work under different work shifts
    • Positive about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.