Customer Service Representative (German)
Binance
- Location
- Croatia
- Posted
Customer Support Representative needed for Binance's global blockchain ecosystem, handling live chat & phone calls, managing complaints & providing accurate info.
Remote Jobs
Senior Salesforce Developer
G-P
- Location
- India
- Posted
Join our team as a Salesforce Developer to develop solutions within the Salesforce platform, support critical business functions, and collaborate with global teams to meet project objectives.
Support Lead
Warp
- Location
- Canada
- Posted
Support Lead at Warp: Define support processes, lead team, and provide great user support.
Lead iOS Engineer
Goodnotes
- Location
- Viet Nam
- Posted
Lead engineer at Goodnotes: build new products, partner with educators, and shape tech roadmaps.
Lead iOS Engineer
Goodnotes
- Location
- Indonesia
- Posted
Lead engineering efforts at Goodnotes, building scalable solutions with modern tech stacks, and drive user growth and engagement.
Lead iOS Engineer
Goodnotes
- Location
- Brunei Darussalam
- Posted
Lead engineer at Goodnotes, build new products from scratch with modern tech stacks, flexible remote work options, and meaningful equity.
Lead iOS Engineer
Goodnotes
- Location
- Brazil
- Posted
Lead engineer role at Goodnotes, building new products with modern tech stacks, flexible remote work, and opportunities for growth.
Enrollment Specialist
Adtalem Global Education
- Location
- United States of America
- Posted
- Salary Range
- 18 - 32 USD
Enrollment Specialist at Walden University: Build relationships, provide excellent service, and guide students through the enrollment process.
Software Engineer - Control Plane
Hightouch
- Location
- British Virgin Islands
- Posted
- Salary Range
- 180k - 260k USD
Join Hightouch's Control Plane team as a backend engineer to build enterprise-grade solutions for data management and access control. Work on distributed systems and contribute to scalable infrastructure while collaborating with a talented team.
Senior Sales Systems Analyst - Salesforce
Coursera
- Location
- India
- Posted
Senior Sales Systems Analyst - SalesforceIndia: Maintain & enhance Salesforce instance, sales processes, including CPQ, partnering with cross-functional teams.
Controller
Reka
- Location
- United States of America
- Posted
- Salary Range
- 150k - 250k USD
Oversee accounting operations, financial reporting, and strategic financial management at Reka, a leading AI startup. Manage multi-entity international structures and ensure compliance with tax and GAAP standards.
Controller
CareMessage
- Location
- United States of America
- Posted
- Salary Range
- 104k - 104k USD
Controller at CareMessage: Lead accounting function, track deferred revenue, supervise accounting activities & collaborate with department heads.
Director of Machine Learning - Dataset Engineering
Runway
- Location
- Canada
- Posted
- Salary Range
- 400k - 490k USD
Director of Machine Learning specializing in Dataset Engineering
Linux Engineering Manager - Optimisation for Latest Hardware
Canonical
- Location
- Anywhere in the world
- Posted
Partner Engineering Manager at Canonical: lead Ubuntu optimization for latest silicon, manage tech partners & drive technical delivery.
Senior Machine Learning Engineer - Ads Engagement Modeling
- Location
- United States of America
- Posted
Senior Machine Learning Engineer for Ads Engagement Modeling at Reddit
Senior Machine Learning Engineer - Ads Engagement Modeling
- Location
- Canada
- Posted
Senior Machine Learning Engineer - Ads Engagement Modeling team
Financial Planning & Analysis Associate
Testlio
- Location
- Cameroon
- Posted
Financial Planning & Analysis Associate at Testlio: Develop financial models, conduct analyses, and provide insights for strategic decision-making in a remote, global company culture.
Financial Planning & Analysis Associate
Testlio
- Location
- Brunei Darussalam
- Posted
Financial Planning & Analysis Associate at Testlio: Develop financial models, conduct analyses, and provide insights to support strategic decision-making. Flexible remote work options and global company culture.
Digital Experience Lead
Updater
- Location
- United States of America
- Posted
- Salary Range
- 120k - 172k USD
Enhance digital customer experiences at Updater by managing the DAP, conducting research, and driving customer success. Create playbooks, collaborate with teams, and optimize journeys for improved engagement and ROI.
Financial Planning & Analysis Specialist
Appsilon
- Location
- Poland
- Posted
FP&A Specialist job at Appsilon: deliver financial analysis, optimize processes, and drive business growth
Customer Service Representative (German)
Binance
Job Location
Job Summary
Binance is seeking an experienced Customer Support Representative to join their team in Portugal or Greece. The ideal candidate will be fluent in English and German, with 1+ years of customer-facing experience. They will handle live chat and phone calls, identify customer needs, provide accurate information, manage complaints, and follow up on resolutions. Binance offers a competitive salary, company benefits, and the opportunity to work from home. The successful candidate will be able to multi-task, prioritize tasks, and control time effectively, with a strong ability in using IT for professional use. They will also have exceptional written communication skills and be able to engage customers. This is a full-time remote position with flexible hours, including night shifts.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Binance is looking for an experienced Customer Support representatives to set up and expand our customer support operations.
Customer Support is extremely important for us and we aim to create a platform where our users are well supported with excellent quality, fast response time and accurate information.
Support is via a live chat and phone, and will include but not limited to customer queries, complaints, and identification approval process for our world-class cryptocurrency exchange platform.
The best Customer Service Representatives are genuinely delighted to help customers. They’re tolerant, empathetic, and intensely communicative. Customer Support representatives can put themselves in their clients’ shoes and advocate for them when necessary. Customer feedback is priceless, and our Customer Service Representatives can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Responsibilities
- Handle high amounts of live chat and phone calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Requirements
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Fluent in English and German
- Willing to work weekends and irregular hours which will include night shifts
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritise, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a big plus
- Multi-lingual capability is a big plus
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
