Customer Service Representative (German)
Binance
- Location
- Croatia
- Posted
Customer Support Representative needed for Binance's global blockchain ecosystem, handling live chat & phone calls, managing complaints & providing accurate info.
Remote Jobs
Senior Director - Product and Portfolio Marketing
Conga
- Location
- United States of America
- Posted
- Salary Range
- 173k - 250k USD
Lead Conga's product marketing efforts, develop launch strategies, enhance sales effectiveness, and drive global success through effective go-to-market strategies and cross-functional alignment.
Learning Partner (fix term contract)
Welocalize
- Location
- Spain
- Posted
Learning Partner for training data transformation solutions using Cornerstone LMS and Articulate Storyline, collaborating with business leaders and clients.
DevOps Lead
Loka, Inc
- Location
- Macedonia, Republic of
- Posted
DevOps Lead position at Loka, deploying robust applications on AWS with a focus on security, automation, and team leadership.
DevOps Lead
Loka, Inc
- Location
- Brazil
- Posted
DevOps Lead position at Loka, deploying robust applications on AWS with a focus on security, automation, and team leadership.
Globalize Portfolio Director – Europe
Keywords Studios
- Location
- Anywhere in the world
- Posted
Globalize Portfolio Director role at Keywords Studios, leading client portfolio strategy and growth
Product Management Lead
Metalab
- Location
- Brazil
- Posted
Senior Product Manager at MetaLab: Define product vision, manage complex lifecycles, and drive impact for clients.
Product Marketing Team Lead
Adaptavist
- Location
- United Kingdom
- Posted
ScriptRunner Product Marketing Team Lead: drive commercial success & team leadership through strategic initiatives
Lead Marketing Operations Manager
Deputy
- Location
- United States of America
- Posted
Lead marketing operations for Deputy, transforming frontline workforces with SaaS solutions, and drive growth through data-driven strategies.
Lead Developer
Github
- Location
- Germany
- Posted
Lead Developer at Carbonfuture: Develop software features for carbon removal products, collaborate with a team, and contribute to climate change mitigation.
Indonesian Part-Time Linguistic QA Tester (Remote - US Based)
Welocalize
- Location
- United States of America
- Posted
Part-Time Linguistic QA Tester - Remote, US-based, native-level Indonesian fluency required
Lead ServiceNow Developer
Dynamo Technologies
- Location
- United States of America
- Posted
Lead ServiceNow solutions for clients, leveraging technical expertise and attention to detail, with experience in Agile environments and integrations.
Binance Accelerator Programme - Backend Engineer (Techops AI/ML)
Binance
- Location
- Brunei Darussalam
- Posted
Backend Engineer (Techops AI/ML) - Design & implement AI-driven automation tools using Python
Tech Lead Manager
Kalepa
- Location
- Croatia
- Posted
- Salary Range
- 156k - 204k USD
Lead a team of engineers at Kalepa, combining technical expertise with leadership to optimize performance, manage operations, and drive innovation in a fast-paced environment. Enjoy competitive compensation, equity, and various benefits including global offsites and health insurance.
Binance Accelerator Programme - Product Manager (Cloud)
Binance
- Location
- Brunei Darussalam
- Posted
Product Manager (Cloud) role in Binance Accelerator Programme, conducting user research, analyzing exchange products & competitors, and providing UI/UX feedback.
Lead Product Manager, Nuna App
Nuna
- Location
- United States of America
- Posted
- Salary Range
- 224k - 250k USD
Lead product initiatives for Nuna's innovative digital health experiences, driving execution and shaping the future of patient-centered care.
Product Marketing Lead, Vaults & Curated Strategies
Gauntlet
- Location
- Canada
- Posted
- Salary Range
- 130k - 175k USD
Lead Gauntlet's product marketing efforts for vaults, leveraging crypto expertise to drive growth and brand reputation through innovative campaigns and strategies.
Tech Lead Kotlin - Backend
Masabi
- Location
- Spain
- Posted
Backend Kotlin Developer at Masabi: build fare collection platforms with diverse tech stack
Tech Lead Kotlin - Backend
Masabi
- Location
- Romania
- Posted
Backend Kotlin Developer at Masabi: build fare collection platforms with diverse tech stack
Senior SDET (Python) - Top National Mortgage Lender
Truelogic Software
- Location
- Brazil
- Posted
Truelogic is hiring an MDM Test Engineer to work on a top national mortgage lender's team. The role focuses on ensuring the reliability, accuracy, and performance of their Reltio-based MDM platform, particularly in customer preference data integrations with platforms like OneTrust or PossibleNow.
Customer Service Representative (German)
Binance
Job Location
Job Summary
Binance is seeking an experienced Customer Support Representative to join their team in Portugal or Greece. The ideal candidate will be fluent in English and German, with 1+ years of customer-facing experience. They will handle live chat and phone calls, identify customer needs, provide accurate information, manage complaints, and follow up on resolutions. Binance offers a competitive salary, company benefits, and the opportunity to work from home. The successful candidate will be able to multi-task, prioritize tasks, and control time effectively, with a strong ability in using IT for professional use. They will also have exceptional written communication skills and be able to engage customers. This is a full-time remote position with flexible hours, including night shifts.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Binance is looking for an experienced Customer Support representatives to set up and expand our customer support operations.
Customer Support is extremely important for us and we aim to create a platform where our users are well supported with excellent quality, fast response time and accurate information.
Support is via a live chat and phone, and will include but not limited to customer queries, complaints, and identification approval process for our world-class cryptocurrency exchange platform.
The best Customer Service Representatives are genuinely delighted to help customers. They’re tolerant, empathetic, and intensely communicative. Customer Support representatives can put themselves in their clients’ shoes and advocate for them when necessary. Customer feedback is priceless, and our Customer Service Representatives can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Responsibilities
- Handle high amounts of live chat and phone calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Requirements
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Fluent in English and German
- Willing to work weekends and irregular hours which will include night shifts
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritise, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a big plus
- Multi-lingual capability is a big plus
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
