Remote Jobs

Binance logo

Customer Service Representative - (Portuguese/English)

Binance

Location
Portugal
Posted

Customer Service Representative at Binance: Provide top-quality assistance via live chat and email, manage complaints, and gather feedback to ensure high customer satisfaction.

Remofirst logo

Sales Development Representative LATAM

Remofirst

Location
Mexico
Posted

Sales Development Representative at Remofirst: drive new business, establish relationships with decision-makers, and contribute to hyper-scale customer acquisition in a startup environment.

Incode Technologies logo

Sales Development Representative (LATAM)

Incode Technologies

Location
Mexico
Posted

Join Incode Technologies as a Sales Development Representative (SDR) and contribute to the company's revolutionary identity solutions that power a world of digital trust.

DevRev logo

Revenue: Sales Development Representative

DevRev

Location
Argentina
Posted

Join DevRev as a Sales Development Representative in Buenos Aires, Argentina, and help build a healthy revenue pipeline for the company.

DevRev logo

Sales Development Representative - Philippines

DevRev

Location
Philippines
Posted

Join DevRev as a Sales Development Representative and drive growth by identifying and engaging potential customers with low latency analytics and customizable LLMs.

Anagram logo

Sales Development Representative (SDR)

Anagram

Location
United States of America
Posted
Salary Range
600k - 840k USD

Join Anagram as an SDR to engage with eye care providers, qualify leads, and drive sales growth using modern tools like Hubspot. Enjoy industry-leading benefits including MacBook, health insurance, and remote flexibility.

Qualio logo

Business Development Representative (Remote)

Qualio

Location
Ireland
Posted

Join Qualio's remote team as a Business Development Representative and drive revenue growth through lead generation and sales opportunities.

1Password logo

Senior Revenue Operations Analyst, Customer Success

1Password

Location
Canada
Posted
Salary Range
87k - 117k USD

Senior Revenue Operations Analyst, Customer Success at 1Password: Optimize post-sales team performance with data-driven insights and strategic initiatives.

Superside logo

Enterprise Business Development Representative

Superside

Location
Brazil
Posted

Business Development Representative for Superside's Enterprise team, driving growth through outbound sales efforts with creative agencies and SaaS tech companies.

Zepz logo

Customer Care Executive (Cebu, Philippines)

Zepz

Location
Philippines
Posted

Customer Care Executive at Zepz Group in Cebu, Philippines - manage customer queries, screen identification, review transactions, and advise customers on products.

Anaplan logo

Senior Business Partner – Customer Success (Public Sector)

Anaplan

Location
United States of America
Posted
Salary Range
147k - 198k USD

Senior Business Partner – Customer Success (Public Sector) at Anaplan: drive customer success, growth & implementation of leading scenario planning & analysis platform.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
Uruguay
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with teams, document interactions, identify process improvements, maintain quality standards, and ensure compliance with guidelines. Join a company that values diversity and offers flexible work environments and social initiatives.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
United Kingdom
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with internal teams to ensure seamless experiences, and maintain accurate documentation while adhering to compliance guidelines.

Binance logo

Customer Service Representative - (Portuguese/English)

Binance

Job Location

Job Summary

Join Binance's Customer Service team as a Portuguese/English speaker and be part of a client-facing business where exceptional support is the priority. As a customer service representative, you will handle high amounts of live chat and incoming emails, providing accurate information and following communication procedures. You will also manage complaints, provide solutions, and gather feedback to ensure high customer satisfaction. With a flat structure and autonomy in innovative projects, you will thrive in a results-driven workplace with opportunities for career growth and continuous learning. Binance offers competitive salary, company benefits, and flexible work arrangements.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities

    • Handle high amounts of live chat and incoming emails
    • Provide accurate, valid and comprehensive information
    • Follow communication procedures, guidelines, and policies
    • Support other business units with customer liaison, accurately document customer requests
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Go the extra mile to engage customers

Requirements

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Ability to multi-task, prioritize, and control time effectively
    • Knowledge of the cryptocurrency/blockchain field is a big plus
    • Multi-lingual capability is a big plus
    • Fluent in English and Portuguese
    • Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.