Remote Jobs

WeLearn logo

Webinar Specialist (French and English Speaking)

WeLearn

Location
Cameroon
Posted

Webinar specialist needed for rapidly growing startup in North Africa, requiring French/English proficiency, digital marketing experience, and strong communication skills.

Telus Digital logo

Media Search Analyst - English (AU) | Remote

Telus Digital

Location
Australia
Posted

Evaluate music, video, and App Store content using Apple devices. Contribute to improving AI models for major brands through accurate analysis and research.

Twilio logo

PIPELINE - Digital Sales Representative - Expansion

Twilio

Location
United States of America
Posted

Digital Sales Representative - Expansion role at Twilio, responsible for managing customer accounts, executing sales plays, and delivering revenue results.

Chat Assassins logo

Phone and Chat Sales Representative

Chat Assassins

Location
Brazil
Posted
Salary Range
10k - 30k USD

Join Chat Assassins as a Sales Representative, leveraging your cold calling and sales skills to help business coaches scale their businesses. Enjoy comprehensive training, mentorship, and competitive earnings with no commission caps.

Acquia logo

Customer Success Manager I - Acquia Optimize

Acquia

Location
Denmark
Posted

Customer Success Manager at Acquia: Deliver world-class success experiences, interact with diverse cultures, and leverage web development knowledge to drive customer growth.

Cover Genius logo

Customer Support Agent - Italian or/and French

Cover Genius

Location
Spain
Posted

Provide exceptional customer support for Cover Genius' insurance products, collaborate with teams to resolve inquiries, maintain documentation, and contribute to process improvements while adhering to compliance standards.

Binance logo

Customer Service Representative (Spanish/English)

Binance

Job Location

El SalvadorArgentina

Job Summary

Join Binance's Customer Service team as a Spanish/English speaker and contribute to providing exceptional support to customers worldwide. As a customer service representative, you will handle back office tickets, respond to online enquiries, and resolve customer complaints in a timely and accurate manner. You will work with a talented team, leveraging the power of digital assets and blockchain to build an inclusive financial ecosystem. With Binance's commitment to diversity and equal opportunities, you will thrive in a results-driven workplace with opportunities for career growth and continuous learning. Our flexible remote work arrangement allows you to balance your work and personal life effectively. Apply now and shape the future of customer service!

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
    • Handle customer enquiries, advice and suggestions via email or online tools.
    • Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
    • Handle customer complaints, special cases or ad hoc tasks. 

Requirements:

    • Customer Service experience is not required, however can be beneficial if candidate has previous financial industry experience
    • College degree or above
    • Trilingual speaker with native Spanish, advanced English and one more language will be preferred
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
    • Ability to work under pressure, strong communication skills and exceed beyond expectation
    • Passionate for customer service industry and can accept to work under different work shifts
    • Passionate about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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