Remote Jobs

Conga logo

Sales Development Representative with native German

Conga

Location
United Kingdom
Posted
Salary Range
360k - 600k GBP

Join Conga as an SDR and leverage your outbound sales experience in the DACH market to generate leads and build pipeline for our Sales Executives. Utilize your skills in cold calling, CRM platforms, and German/English communication to drive growth and succeed in a fast-paced environment.

Sales Development Representative - Coursera for Government

Coursera

Location
United States of America
Posted

Join Coursera's Sales Development Team to generate interest in their platform and build a pipeline of business. Use your knowledge of edtech and enterprise learning to develop creative strategies for engaging prospects.

Binance logo

Customer Service Representative (Spanish/English)

Binance

Job Location

El SalvadorArgentina

Job Summary

Join Binance's Customer Service team as a Spanish/English speaker and contribute to providing exceptional support to customers worldwide. As a customer service representative, you will handle back office tickets, respond to online enquiries, and resolve customer complaints in a timely and accurate manner. You will work with a talented team, leveraging the power of digital assets and blockchain to build an inclusive financial ecosystem. With Binance's commitment to diversity and equal opportunities, you will thrive in a results-driven workplace with opportunities for career growth and continuous learning. Our flexible remote work arrangement allows you to balance your work and personal life effectively. Apply now and shape the future of customer service!

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
    • Handle customer enquiries, advice and suggestions via email or online tools.
    • Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
    • Handle customer complaints, special cases or ad hoc tasks. 

Requirements:

    • Customer Service experience is not required, however can be beneficial if candidate has previous financial industry experience
    • College degree or above
    • Trilingual speaker with native Spanish, advanced English and one more language will be preferred
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
    • Ability to work under pressure, strong communication skills and exceed beyond expectation
    • Passionate for customer service industry and can accept to work under different work shifts
    • Passionate about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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