Customer Service Representative (Spanish/English)
Binance
- Location
- El Salvador
- Posted
Customer Service Representative - Spanish/English | Binance
Remote Jobs
Senior Accountant (m/f/d)
Penumbra
- Location
- Croatia
- Posted
Senior Accountant (m/w/d) bei Penumbra Europe GmbH, Vollzeitposition mit Hybrid-Modell, flexible Arbeitsmodelle und Möglichkeiten für individuelle Weiterbildung.
Senior Systems Administrator
Nextech
- Location
- United States of America
- Posted
Senior Systems Administrator for Microsoft 365 environment, focusing on security, automation, and system reliability.
Senior Database Administrator
Kueski
- Location
- Mexico
- Posted
Database Administrator Senior para administrar bases de datos de manera eficiente y segura
Senior Database Administrator
Kraken
- Location
- Brazil
- Posted
- Salary Range
- 127k - 203k USD
DBA role at Kraken, optimizing MariaDB clusters, enhancing high availability, disaster recovery, and monitoring solutions.
Portuguese Creative UI and Marketing Linguist
Welocalize
- Location
- Canada
- Posted
English into Portuguese translator for music streaming company with various entertainment services
Sr. Competitive Intelligence and Enablement Manager
Postscript
- Location
- British Virgin Islands
- Posted
- Salary Range
- 128k - 146k USD
Lead competitive intelligence and enablement efforts at Postscript, empowering GTM teams to succeed through strategic insights and resources. Manage integrations and deliver training programs while staying ahead of industry trends.
You don't see the right role, but are interested in working with us? Share your info here!
Wonolo
- Location
- Canada
- Posted
Join Wonolo as a remote job seeker and empower the in-demand workforce with flexible work opportunities, skills development, and comprehensive benefits.
Senior Director - Global Partners
Dropbox
- Location
- Canada
- Posted
Global Channel Sales Head for Dropbox, driving revenue growth and market expansion through strategic partnerships and channel innovation.
Senior Director - Global Partners
Dropbox
- Location
- United States of America
- Posted
Global Channel Sales Head for Dropbox, driving revenue growth through strategic partnerships and leading a team of sales professionals.
Afrikaans (South Africa) Digital Content Evaluation Specialist - Video Queries
Welocalize
- Location
- South Africa
- Posted
Digital Content Evaluation Specialist - Review and improve quality of digital content in English as spoken in South Africa
Senior Python Engineer
Podium
- Location
- Brazil
- Posted
Join Podium as a Senior Backend Python Engineer to build AI-driven solutions using large language models, empowering local businesses with efficient customer interactions and optimizing their operations. Contribute to cutting-edge projects in a remote-friendly environment with comprehensive benefits.
Senior SRE Engineer
Finalsite
- Location
- Poland
- Posted
Senior SRE position at Finalsite, requiring experience in cloud computing, DevOps, and automation, with a focus on site reliability and stakeholder buy-in.
Senior Mobile Engineer - MetaMask
Consensys
- Location
- United States of America
- Posted
Mobile developer for Consensys, supporting Android & iOS platform development, collaboration with design & QA teams, and advancing web3 technologies.
Account Executive (US East Region & Canada)
StackAdapt
- Location
- United States of America
- Posted
Remote Account Executive role generating high-quality leads and new business opportunities for SMB segment
Senior Backend Engineer
Kalepa
- Location
- United States of America
- Posted
- Salary Range
- 140k - 190k USD
Join Kalepa as a Core Engineer to work on cutting-edge technologies like NLP and distributed systems with a global team. Enjoy competitive compensation, equity, health benefits, and professional development opportunities.
Senior Backend Engineer
Apollo.io
- Location
- India
- Posted
Design and implement highly scalable backend endpoints at Apollo. Gather product requirements and write design docs. Drive/Lead full lifecycle of software development: product requirements, architecture, solution design, development, quality assurance, and maintenance. Mentor others on best practices and effectively share knowledge. Communicate development progress to the product lead, engineering manager, and other stakeholders. Introduce new technologies as required. Work effectively as part of a large global team. Attend scrum ceremonies, provide feedback, and respond to technical and behavioral feedback.
Senior Backend Engineer
Kalepa
- Location
- Croatia
- Posted
Core Engineer - Develop impactful computer vision features using Roboflow tools, collaborate with a global team, and create innovative AI solutions.
Senior Backend Engineer
Apollo.io
- Location
- United States of America
- Posted
Senior Backend Engineer at Apollo.io: Implement scalable backend endpoints, drive software development lifecycle, and mentor junior engineers.
Senior Backend Engineer
Postscript
- Location
- British Virgin Islands
- Posted
Senior Software Engineer at Postscript: lead distributed systems development, solve complex problems, and drive growth through project leadership and technical expertise.
Customer Service Representative (Spanish/English)
Binance
Job Location
Job Summary
Join Binance's Customer Service team as a Spanish/English speaker and contribute to providing exceptional support to customers worldwide. As a customer service representative, you will handle back office tickets, respond to online enquiries, and resolve customer complaints in a timely and accurate manner. You will work with a talented team, leveraging the power of digital assets and blockchain to build an inclusive financial ecosystem. With Binance's commitment to diversity and equal opportunities, you will thrive in a results-driven workplace with opportunities for career growth and continuous learning. Our flexible remote work arrangement allows you to balance your work and personal life effectively. Apply now and shape the future of customer service!
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
Responsibilities:
- Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
- Handle customer enquiries, advice and suggestions via email or online tools.
- Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
- Handle customer complaints, special cases or ad hoc tasks.
Requirements:
- Customer Service experience is not required, however can be beneficial if candidate has previous financial industry experience
- College degree or above
- Trilingual speaker with native Spanish, advanced English and one more language will be preferred
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- Ability to work under pressure, strong communication skills and exceed beyond expectation
- Passionate for customer service industry and can accept to work under different work shifts
- Passionate about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
