Remote Jobs

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
United Kingdom
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with internal teams to ensure seamless experiences, and maintain accurate documentation while adhering to compliance guidelines.

brightwheel logo

Senior Program Manager - Customer Success Operations

brightwheel

Location
United States of America
Posted
Salary Range
112k - 179k USD

Lead the Customer Success Operations team at Brightwheel, focusing on process optimization, cross-functional collaboration, and driving impactful initiatives to enhance customer outcomes.

Kayzen logo

Customer Success Manager- Media Buyer(Americas) (m/f/d)

Kayzen

Location
Brazil
Posted

Join Kayzen as a Customer Success Manager and drive customer satisfaction, foster long-term relationships, and contribute to the company's growth and success in the mobile demand-side platform industry.

Customer Success Manager, Coursera for Government

Coursera

Location
United States of America
Posted
Salary Range
91k - 114k USD

Customer Success Manager at Coursera for Government - drive client retention results, manage partner relationships, and provide quantitative analysis.

Twilio logo

PIPELINE - Digital Sales Representative - Expansion

Twilio

Location
United States of America
Posted

Digital Sales Representative - Expansion role at Twilio, responsible for managing customer accounts, executing sales plays, and delivering revenue results.

Chat Assassins logo

Phone and Chat Sales Representative

Chat Assassins

Location
Brazil
Posted
Salary Range
10k - 30k USD

Join Chat Assassins as a Sales Representative, leveraging your cold calling and sales skills to help business coaches scale their businesses. Enjoy comprehensive training, mentorship, and competitive earnings with no commission caps.

Magnet Forensics logo

Sales Development Representative - APAC (Bilingual English/Mandarin)

Magnet Forensics

Location
Singapore
Posted
Salary Range
64k - 96k USD

Sales Development Representative (SDR) role at Magnet Forensics, generating sales leads and qualifying prospects in APAC region, with competitive compensation package and flexible remote work options.

1Password logo

Senior Revenue Operations Analyst, Customer Success

1Password

Location
Canada
Posted
Salary Range
87k - 117k USD

Senior Revenue Operations Analyst, Customer Success at 1Password: Optimize post-sales team performance with data-driven insights and strategic initiatives.

Lodgify logo

Sales Development Representative (Italian & English)

Lodgify

Location
Spain
Posted

Join Lodgify as an SDR to generate leads, communicate our value proposition, and collaborate with the sales team. Enjoy remote work flexibility, health insurance, meal allowances, transportation remuneration, home-office support, free Spanish classes, a referral program, daily breakfast buffet, and monthly events.

Binance logo

Customer Service Representative - Financial Derivatives

Binance

Job Location

Brunei DarussalamCambodiaGeorgiaJapanArmeniaAzerbaijanBahrainBangladeshBhutanCyprusJordanKorea (South)KuwaitMalaysiaMaldivesNepalPakistanTaiwan, Republic of ChinaTajikistanLao PDRLebanonPhilippinesQatarSri LankaThailandTimor-LesteOmanMongoliaSyrian Arab Republic (Syria)TurkeyUnited Arab EmiratesViet NamAfghanistanChinaKyrgyzstanMyanmarSingaporeTurkmenistanYemenKazakhstanPalestinian TerritoryRussian FederationUzbekistanSaudi ArabiaIndiaIndonesiaIran, Islamic Republic ofIraqIsrael

Job Summary

Join Binance's Customer Service team as a Financial Derivatives Representative. Coordinate customer inquiries, solve complaints, and optimize service quality. Empathetic and communicative individuals with finance background and excellent English skills are required. The role involves handling unpredictable emergencies and performing ad-hoc tasks. Apply for this client-facing business where exceptional support is the priority.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Coordinate and handle customer inquiries about Binance financial derivatives, and retain regular customers
    • Solve customer complaint issues, and create and document report analysis
    • Optimize customer complaint processes and improve service quality
    • Handle unpredictable emergencies in an efficient and timely manner
    • Perform adhoc tasks and reports assigned by shift leader and/or managers

Requirements:

    • Bachelor's degree or diploma, preferably in a finance-related major
    • Prior customer support experience with exposure to an e-commerce or financial industry background is a must
    • Excellent communication skill in English; additional knowledge of Arabic language would be an advantage
    • Familiar with CS operation and business processes, with a strong ability for problem-solving and a strong number-driven approach