Customer Success Engineer
Hightouch
- Location
- British Virgin Islands
- Posted
Customer Success Engineering role at Hightouch, empowering users to take action on their data without coding, with a focus on impact and potential for growth.
Remote Jobs
Senior CloudOps Engineer
DuckDuckGo
- Location
- Cameroon
- Posted
Senior CloudOps Engineer at DuckDuckGo, accelerating projects using Terraform, Chef/Ansible, Docker, Github actions, bash/perl, nginx, ELK, Grafana, Azure/AWS.
Staff Platform Engineer
OneSignal
- Location
- United Kingdom
- Posted
Join our team as a Platform Engineer to optimize infrastructure, automate operations, and ensure high availability for our services. Work with cutting-edge technologies like Kubernetes and Terraform to build scalable and resilient systems.
Staff Platform Engineer
Contentsquare
- Location
- France
- Posted
Staff Platform Engineer for large-scale analytics and UX solutions, managing cloud infrastructure and platform services.
Sr System Administrator
Rackspace
- Location
- United States of America
- Posted
Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud
Security Infrastructure Engineer
CoinsPaid
- Location
- Croatia
- Posted
Join CoinsPaid as Security Infrastructure Engineer and enhance secure development practices with logging systems, Hashicorp Vault, and DevSecOps tools.
Senior Commissioning Engineer
Fluence
- Location
- Germany
- Posted
Fluence is seeking a Senior Commissioning Engineer to lead the commissioning process for energy storage projects, ensuring successful project delivery and commercial operation with excellent benefits and career development opportunities.
Mobile Software Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 96k - 134k USD
Mobile Software Engineer job at Taskrabbit, remote-first company with competitive compensation and diverse culture.
Mobile Software Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 96k - 134k USD
Mobile Software Engineer at Taskrabbit: Deliver features using native mobile app development skills, join a diverse culture that values inclusion and equity.
Software Engineer II
G-P
- Location
- India
- Posted
Develop full-stack web applications for cloud-enabled products, collaborate with cross-functional teams, and implement modern development practices.
Software Engineer II
Nextech
- Location
- United States of America
- Posted
Design and develop next-generation software using C#, JavaScript, SQL, and Angular in a SCRUM environment at Nextech. Embrace best practices like code reviews and CI/CD while collaborating with a talented team to build robust, scalable solutions for healthcare technology.
Software Engineer II
OpenTable
- Location
- India
- Posted
Develop backend software for restaurant applications using Java, Spring framework and Spring Boot, collaborate with a self-driven team and enjoy flexible remote work options.
Software Engineer II
Measured
- Location
- India
- Posted
- Salary Range
- 120k - 180k USD
Join Measured as a Senior Software Engineer to design REST APIs, build microservices, optimize queuing technologies, and manage CI/CD infrastructure in a remote-first environment. Work with cloud platforms like AWS and collaborate with experienced team members on innovative projects.
Software Engineer II
H1
- Location
- India
- Posted
Data Engineer at H1: Design scalable data extraction frameworks, improve data collection & normalization, build efficient pipelines & ETL processes
Network Security Engineer
GuidePoint Security
- Location
- United States of America
- Posted
Security Engineer for medium to very large environments with expertise in firewalls, IDS/IPS solutions, malware prevention, routing & switching architectures, cloud edge security, and more.
Intermediate Software Engineer
Xero
- Location
- United Kingdom
- Posted
Join Xero as an Engineer and contribute to the development of cloud-based accounting software, working on scalable solutions and collaborating with a talented team.
Senior Python Engineer
Podium
- Location
- Brazil
- Posted
Join Podium as a Senior Backend Python Engineer to build AI-driven solutions using large language models, empowering local businesses with efficient customer interactions and optimizing their operations. Contribute to cutting-edge projects in a remote-friendly environment with comprehensive benefits.
Senior SRE Engineer
Finalsite
- Location
- Poland
- Posted
Senior SRE position at Finalsite, requiring experience in cloud computing, DevOps, and automation, with a focus on site reliability and stakeholder buy-in.
Software Engineer (Backend)
Teikametrics
- Location
- India
- Posted
Backend Software Engineer for scalable data processing and visualization using Java, Spring Boot, Kafka, Postgres, and AWS services.
Backend Software Engineer
Welocalize
- Location
- India
- Posted
Backend Software Engineer at Welocalize: Develop information systems, collaborate with teams, and ensure solutions are maintainable and scalable.
Customer Success Engineer
Hightouch
Job Location
British Virgin IslandsCanadaCayman IslandsCosta RicaCubaDominicaEl SalvadorGreenlandGrenadaGuadeloupeJamaicaAntigua and BarbudaArubaBahamasBarbadosBelizeBermudaPanamaSaint LuciaNicaraguaPuerto RicoVirgin Islands, USDominican RepublicGuatemalaMartiniqueMexicoTurks and Caicos IslandsUnited States of AmericaMontserratNetherlands AntillesSaint Pierre and MiquelonSaint Kitts and NevisTrinidad and TobagoSaint Vincent and GrenadinesSao Tome and PrincipeHaitiHonduras
Job Summary
Hightouch empowers everyone to take action on their data by providing a Composable Customer Data Platform. The company helps businesses use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. With Hightouch, every business user can activate data without writing code, streamlining critical processes and improving marketing performance. The team operates with a focus on making a meaningful impact for customers, approaching challenges with first principles thinking, and treating each other with compassion and kindness. As a Customer Success Engineering role, you'll work directly with users to ensure they get the most value from the platform, collaborating with various teams across the organization. You'll need strong organizational skills, technical knowledge, and excellent communication skills to deliver optimal customer experiences. Hightouch is a remote-friendly startup backed by leading investors, offering a salary range of $85,000-$120,000 per year.
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.
Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About The Role
The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You’ll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone, or through email. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work (e.g. CRMs, ESPs, ERPs, etc...), and the basic building blocks of customers use data.
The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations. The role is perfect for strong team players that want to have impact across the company and with our customers.
What You'll Do
The ideal candidate is hungry to learn, excited to cross-functionally collaborate, driven to deliver optimal customer experiences, and is excited to learn from and teach others. Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow. You will be excited for an opportunity that allows you to be an important member of an exceptional company, be willing to ask questions when you’re unsure, and take initiative when you’re passionate about a topic/solution/process.
Finally, you’ll need to be a self-starter, comfortable with ambiguity, willing to challenge the status quo, and a strong team player. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user. We’re of the firm belief that keeping customers promises is how we’ll win and we’re excited for this role to play an integral part of the customer journey.
What We're Looking For
2+ years in a customer-facing role
Experience supporting enterprise customers
Technical background either through experience or education
Conversant in SQL or willing to learn the basics and a few more advanced topics
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition, and humility
Excellent verbal and written communication skills
Ability to adapt to an ever-changing work environment
Thorough understanding of the technology industry and its players
Located in Central or Mountain timezone
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $85,000-$120,000 USD per year which is location independent in accordance with our remote-first policy.
