Remote Jobs

Creatio logo

Customer Success Manager

Creatio

Location
Spain
Posted

Customer Success Manager role driving exceptional outcomes for Creatio clients in LATAM region

Creatio logo

Customer Success Manager

Creatio

Location
Ukraine
Posted

Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.

UpGuard logo

Customer Success Manager

UpGuard

Location
Australia
Posted

Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.

Dropbox logo

Customer Success Manager

Dropbox

Location
Canada
Posted
Salary Range
182k - 246k C$

Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Upwork logo

Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer/Partner Success Manager at Creatio: drive customer outcomes, build relationships, and collaborate with teams to drive growth.

Remofirst logo

Customer Success Manager AMERICAS

Remofirst

Location
Mexico
Posted

Customer Success Manager at RemoFirst: Onboard customers, manage accounts, and provide support for global employment journey.

Cobalt logo

Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

Coefficient logo

Scale Customer Success Manager

Coefficient

Location
United States of America
Posted
Salary Range
85k - 125k USD

Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.

Zapier logo

Sr. Customer Success Manager

Zapier

Location
British Virgin Islands
Posted
Salary Range
155k - 233k USD

Join Zapier's Customer Success team as a Sr. CSM and deliver exceptional 1:1 support to upmarket customers.

Creatio logo

Customer Success Manager

Creatio

Job Location

Job Summary

Creatio is seeking a Customer/Partner Success Manager to drive exceptional customer outcomes in the LATAM region. The role involves developing and maintaining strategic relationships with clients, collecting feedback, and driving customer retention and renewals. As a key advisor to stakeholders, you will collaborate with various teams to drive customer implementation projects, adoption, and growth. With a focus on making clients successful, Creatio offers a remote-first hybrid model, a culture of genuine care, and competitive pay options. The ideal candidate has 3+ years of experience working with global SMB or Corporate segment customers, fluent in Spanish and English, and strong customer-centric communication skills.

Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders.We pursue excellence in everything and have a lot of fun along the way. Working on our team as a Customer/Partner Success Manager position involves:  Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;   Developing and maintaining trusted relationships with key partners and their customers;Driving customer retention and renewals by building strong relationships;   Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth. Required skills and qualifications:  3+ years of experience working with global SMB or Corporate segment customers;Fluent in Spanish and English — both verbal and written with executive-level communication.Experience with CRM / ERP / Core systems / other corporate software;Experience of managing or overseeing software implementation projects, or customization of corporate software;Strong Customer-Centric Communication and Presentations SkillsExperience in problem-solving, working with customer objections;    Commercial Acumen, Negotiation, and Renewal Management experienceExcellent time management and efficiency skills What to expect from us:A leading company in a fast-growing environment with a focus on making our clients successful.Powerful, mature, and award-winning Low-Code and CRM product (a Leader in Gartner Quadrants and Forrester report).A developed partnership network in Latin America and globally of leading system integrators.A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.A culture of genuine care, ownership, dedication, and high standards (learn more here).A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.Competitive pay and paid leave options for life-qualifying events, sickness, etc.