Remote Jobs

Creatio logo

Customer Success Manager

Creatio

Location
Spain
Posted

Customer Success Manager role driving exceptional outcomes for Creatio clients in LATAM region

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
United Kingdom
Posted

Support AI developers by resolving technical issues and providing excellent customer service at Weights & Biases. Collaborate with teams to improve product features and documentation while maintaining fast response times for users.

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
India
Posted

Support AI developers by providing technical assistance and troubleshooting issues related to Weights & Biases' products. Collaborate with cross-functional teams to improve user experience.

Taskrabbit logo

Customer Support Advocate - French Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

JumpCloud logo

Customer References Coordinator - India

JumpCloud

Location
India
Posted

Join JumpCloud's Corporate Communications team as a Customer References Coordinator and create compelling customer success stories

Taskrabbit logo

Customer Support Advocate - Portuguese Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, recognize unique needs, and deliver exceptional service in Portuguese speaking role.

Binance logo

Customer Service Representative - (Portuguese/English)

Binance

Location
Portugal
Posted

Customer Service Representative at Binance: Provide top-quality assistance via live chat and email, manage complaints, and gather feedback to ensure high customer satisfaction.

Binance logo

Customer Service Representative - P2P (LATAM)

Binance

Location
Colombia
Posted

Customer Service Representative - P2P market specialist role at Binance, providing exceptional support to clients and driving business goals through product improvements.

Creatio logo

Customer Success Manager

Creatio

Job Location

Spain

Job Summary

Creatio is seeking a Customer/Partner Success Manager to drive exceptional customer outcomes in the LATAM region. The role involves developing and maintaining strategic relationships with clients, collecting feedback, and driving customer retention and renewals. As a key advisor to stakeholders, you will collaborate with various teams to drive customer implementation projects, adoption, and growth. With a focus on making clients successful, Creatio offers a remote-first hybrid model, a culture of genuine care, and competitive pay options. The ideal candidate has 3+ years of experience working with global SMB or Corporate segment customers, fluent in Spanish and English, and strong customer-centric communication skills.

Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders.We pursue excellence in everything and have a lot of fun along the way. Working on our team as a Customer/Partner Success Manager position involves:  Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;   Developing and maintaining trusted relationships with key partners and their customers;Driving customer retention and renewals by building strong relationships;   Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth. Required skills and qualifications:  3+ years of experience working with global SMB or Corporate segment customers;Fluent in Spanish and English — both verbal and written with executive-level communication.Experience with CRM / ERP / Core systems / other corporate software;Experience of managing or overseeing software implementation projects, or customization of corporate software;Strong Customer-Centric Communication and Presentations SkillsExperience in problem-solving, working with customer objections;    Commercial Acumen, Negotiation, and Renewal Management experienceExcellent time management and efficiency skills What to expect from us:A leading company in a fast-growing environment with a focus on making our clients successful.Powerful, mature, and award-winning Low-Code and CRM product (a Leader in Gartner Quadrants and Forrester report).A developed partnership network in Latin America and globally of leading system integrators.A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.A culture of genuine care, ownership, dedication, and high standards (learn more here).A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.Competitive pay and paid leave options for life-qualifying events, sickness, etc.