Customer Success Manager
Creatio
- Location
- Spain
- Posted
Customer Success Manager role driving exceptional outcomes for Creatio clients in LATAM region
Remote Jobs
Customer Onboarding Manager
Postscript
- Location
- British Virgin Islands
- Posted
- Salary Range
- 87k - 99k USD
Customer Onboarding Manager at Postscript: guide customers through SMS setup, communicate best practices, and troubleshoot issues in a high-growth startup with flexible remote work options.
Partner Success Manager (Technical)
DevRev
- Location
- India
- Posted
Partner Success Manager (Technical) at DevRev, leveraging technical expertise to drive partner success and deliver value to customers.
Client Success Associate
Finalsite
- Location
- United States of America
- Posted
Client Success Associate - Support Digital Client Success team & promote customer satisfaction & product renewal for clients of Finalsite
Associate - Client Success
Axios
- Location
- United States of America
- Posted
- Salary Range
- 50k - 64k USD
Support Axios' Local advertising team by managing client success activities, collaborating with multiple teams to execute campaigns, and providing exceptional customer service.
Customer Onboarding Manager - CASEpeer
AffiniPay
- Location
- United States of America
- Posted
- Salary Range
- 50k - 60k USD
Lead customer onboarding for AffiniPay's CASEpeer software, ensuring successful transitions and long-term success through exceptional service and collaboration with internal teams.
Global Director of Customer Success, Defense and Intelligence
Planet
- Location
- Netherlands
- Posted
Global Director of Customer Success for Defense and Intelligence market at Planet
Global Director of Customer Success, Defense and Intelligence
Planet
- Location
- Germany
- Posted
Global Director of Customer Success for Defense and Intelligence market at Planet
Global Director of Customer Success, Defense and Intelligence
Planet
- Location
- United Kingdom
- Posted
Global Director of Customer Success for Defense and Intelligence market at Planet
Senior Customer Marketing Manager
Emburse
- Location
- United States of America
- Posted
- Salary Range
- 100k - 110k USD
Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.
Customer Marketing, Manager -EMEA
Coursera
- Location
- United Kingdom
- Posted
Customer Marketing Manager for EMEA region with experience in demand generation, customer advocacy, and data-driven decision-making.
Customer Service Project Manager
Binance
- Location
- Brunei Darussalam
- Posted
Customer Service Project Manager at Binance: Manage cross-border projects, drive process improvements, and enhance customer satisfaction in a leading blockchain ecosystem.
Training Manager - Customer Support
SQUIRE
- Location
- United States of America
- Posted
Training Manager, Customer Support at SQUIRE: Develops and delivers comprehensive onboarding programs, creates engaging training content, and analyzes performance data to improve customer support team's effectiveness.
Finance Manager - Customer Solutions
Clari
- Location
- United States of America
- Posted
Lead FP&A activities for customer solutions team at Clari, partner with leadership teams on financial planning, and champion improved reporting and analytics.
Senior Customer Experience Marketing Manager
Contentsquare
- Location
- France
- Posted
Senior Customer Experience Marketing Manager at Contentsquare: drive customer engagement, advocacy, and loyalty through tailored events and campaigns.
Customer Engineer
SADA India
- Location
- India
- Posted
Customer Engineer at SADA India - Design and deliver customized solutions for clients, collaborate with engineers and sales teams, and provide training and enablement sessions.
Senior Product Manager, Customer Service
Binance
- Location
- Brunei Darussalam
- Posted
Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.
Product Manager - Customer Studio
Hightouch
- Location
- British Virgin Islands
- Posted
Lead product development for Hightouch's CDP platform, focusing on marketer tools like audience segmentation and journey orchestration. Drive innovation and customer success with a high-impact team.
Director of Client Success
Degreed
- Location
- United States of America
- Posted
Lead client success teams to drive revenue growth, retention, and expansion for enterprise clients across North America and Latin America.
Customer Advocacy Marketing Manager - Events
Zapier
- Location
- British Virgin Islands
- Posted
- Salary Range
- 128k - 192k USD
Lead customer advocacy efforts by crafting content strategies and sourcing speakers for key events at Zapier, fostering connections and driving engagement within the community.
Customer Success Manager
Creatio
Job Location
Job Summary
Creatio is seeking a Customer/Partner Success Manager to drive exceptional customer outcomes in the LATAM region. The role involves developing and maintaining strategic relationships with clients, collecting feedback, and driving customer retention and renewals. As a key advisor to stakeholders, you will collaborate with various teams to drive customer implementation projects, adoption, and growth. With a focus on making clients successful, Creatio offers a remote-first hybrid model, a culture of genuine care, and competitive pay options. The ideal candidate has 3+ years of experience working with global SMB or Corporate segment customers, fluent in Spanish and English, and strong customer-centric communication skills.
Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders.We pursue excellence in everything and have a lot of fun along the way. Working on our team as a Customer/Partner Success Manager position involves: Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution; Developing and maintaining trusted relationships with key partners and their customers;Driving customer retention and renewals by building strong relationships; Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth. Required skills and qualifications: 3+ years of experience working with global SMB or Corporate segment customers;Fluent in Spanish and English — both verbal and written with executive-level communication.Experience with CRM / ERP / Core systems / other corporate software;Experience of managing or overseeing software implementation projects, or customization of corporate software;Strong Customer-Centric Communication and Presentations SkillsExperience in problem-solving, working with customer objections; Commercial Acumen, Negotiation, and Renewal Management experienceExcellent time management and efficiency skills What to expect from us:A leading company in a fast-growing environment with a focus on making our clients successful.Powerful, mature, and award-winning Low-Code and CRM product (a Leader in Gartner Quadrants and Forrester report).A developed partnership network in Latin America and globally of leading system integrators.A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.A culture of genuine care, ownership, dedication, and high standards (learn more here).A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.Competitive pay and paid leave options for life-qualifying events, sickness, etc.
