Creatio
Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.
Nuna
Lead product initiatives for Nuna's innovative digital health experiences, driving execution and shaping the future of patient-centered care.
iHerb
Digital Marketing Manager for iHerb Japan, responsible for driving brand awareness, retention, and growth through various marketing channels.
Adaptavist
Lead HR initiatives across North America, ensuring compliance with employment laws and delivering exceptional employee experiences through strategic and operational efforts. Provide expert advice on benefits programs and manage change management processes while leveraging data insights to drive business decisions.
Mercury
Lead strategic programs in Risk & Compliance at Mercury, driving cross-functional initiatives and ensuring alignment with company goals while managing complex projects and fostering collaboration across teams.
BVNK
Operational expert for payment infrastructure platform
Vonage
Lead Agile transformations, manage delivery processes, and optimize team performance using Jira and other tools.
Teikametrics
Optimize advertiser accounts on Amazon & Walmart with Teikametrics, collaborate with internal teams & drive customer success
MissionWired
Data services manager for MissionWired, managing data movement and processing for clients, developing custom SQL scripts and reporting.
Nutrafol
Data Engineer at Nutrafol: Develop impactful data features, collaborate with cross-functional teams, and drive business decisions.
Nutrafol
Transform business requirements into technical solutions, enhance database design, and support data-driven decisions at Nutrafol as a Data Engineer. Work with cross-functional teams to gather insights and ensure high-quality data for strategic initiatives.
COMPLY
Paid Media & ABX Campaign Manager at COMPLY: Plan and execute paid campaigns across Google Ads, LinkedIn Ads, and 6Sense. Drive business objectives through innovative strategies and AI tools.
Welocalize
Product Manager for AIML Engineering organization, coordinating efforts between globally distributed teams, defining product requirements, and managing the product backlog.
Stripe
Strategic Sourcing Manager at Stripe: Develop strategic sourcing plans, lead supplier selection & contract negotiation, and drive cost savings.
Modern Health
Lead Modern Health's product marketing efforts to improve mental health outcomes by developing strategies, campaigns, and cross-functional collaborations that drive customer engagement and business growth. Utilize deep market understanding and storytelling abilities to position our solutions effectively in the market.
Alma
Lead product marketing strategies for Alma's platform, driving provider engagement and client matches through effective campaigns and cross-functional collaboration. Shape the future of mental healthcare with a focus on data-driven decisions and team leadership.
Twilio
Senior Product Marketing Manager at Twilio.org - drive social impact marketing efforts, create compelling content & value propositions, and represent Twilio.org globally.
Postscript
Senior Manager of Product Marketing for Core SMS Product and Platform
Branch
Join Branch as a Payments Program Manager and drive innovation in the payments landscape with a strong understanding of payment industry regulations and compliance requirements.
Muck Rack
Sales Manager for Muck Rack's Mid-Market segment, managing a team of 7 salespeople, driving business growth sustainably, with SaaS sales expertise and proficiency in tools like Salesforce, Gong, and Outreach.
Creatio
We are seeking a Customer Success Manager to maintain and develop customer relationships. You will manage customer portfolios through regular meetings with customers and integrator partners, collect feedback, build trusted relationships, drive retention and renewals, and collaborate with various teams to ensure successful implementation and growth of Creatio's award-winning product. We offer competitive pay, medical insurance options, a remote-first hybrid model, vibrant corporate life, and opportunities for professional growth.
We are looking for a Customer Success Manager, who will be responsible for maintaining and developing customer relationships.
What you should expect from us: the award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partner;Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
Working on our team as a Customer Success Manager position involves:
managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;
developing and maintaining trusted relationships with key partners and their customers;
driving customer retention and renewals by building strong relationships;
collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.
Candidate Expectations:
2+ years of experience working with global SMB or Corporate segment customers;
fluency in English is a must;
experience in implementing/customizing corporate software;
excellent communication and presentation skills;
experience with CRM / ERP / Core systems;
experience in problem-solving, working with customer objections;
experience in conducting trainings and presentations;
understanding business needs with further translation into the requirements;
project management experience with full-cycle corporate projects.
What you should expect from us:
the award-winning product (a Leader in Gartner Quadrants) to be proud of;
a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
culture of genuine care, ownership, dedication, and high standards (learn more here);
a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
caring for your health: Creatio offers several options for medical insurance together with our medical partner;
Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;
nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
