Creatio
Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.
Presto
Growth Marketing Manager at Flipster: drive growth through innovative campaigns & collaborate with cross-functional teams
Apollo.io
Growth Marketing Manager at Apollo.io: Develop & execute data-driven marketing strategies to acquire customers.
Broadvoice
Growth Marketing Manager for Iberian Market Expansion
Degreed
Senior Product Partnerships Manager to lead strategic partnerships with key product vendors and content providers, driving growth and impact in the learning technology landscape.
3M
Transfer Pricing Tax Manager at 3M: Develop transfer pricing policies & strategies, collaborate with global teams, and evaluate tax return positions.
Rackspace
Senior Manager, Global Compensation at Rackspace Technology - lead compensation programs, market research, and compliance
SplitMetrics
Support the CEO as an Executive Operations Manager by managing strategic projects, auditing operations, conducting research, and leading efficiency initiatives. Must have experience in management consulting or tech operations.
Vercel
Technical Engagement Manager at Vercel - drive customer outcomes, lead cross-functional teams, and deliver successful professional services engagements.
Webflow
Senior Product Operations Manager at Webflow: Collaborate with teams, optimize workflows, and drive innovation in a fast-growing company.
KOHO
Lead financial planning and reporting at KOHO, supporting strategic decision-making and capital raising efforts while enhancing financial models and processes.
Alma
Engineering Manager for Platform Infrastructure at Alma, leading cloud infrastructure engineering team with expertise in AWS, ECS, S3, and more.
COMPLY
Lead the evolution of COMPLY's brand through design and storytelling. Manage creative assets, design systems, and collaborate across teams to enhance brand presence. Enjoy remote flexibility and comprehensive benefits.
ElevenLabs
Revenue Partnerships Manager at ElevenLabs: drive business growth through partnerships with Global/Regional System Integrators, Cloud Providers, VARs, consulting firms & Technology Partners.
Pennylane
Lead software engineering teams at Pennylane, a fintech company building the financial OS for European SMEs.
Inworld AI
Manage and optimize marketing and sales automation platforms, drive alignment across GTM teams, analyze performance data, and enhance the tech stack to support growth initiatives.
OfferFit
Revenue Operations Manager at OfferFit: drive growth, improve processes, and lead change management efforts.
SwissBorg
Join SwissBorg as an Investment Risk Analyst to design risk models, collaborate with teams, and ensure robust processes for crypto investments. Gain insights into DeFi trends and regulatory changes impacting our strategies.
Twilio
Manage and develop AR team, ensure accuracy and efficiency, collaborate with internal departments, and drive process improvements for Twilio.
Twilio
Know Your Traffic Operations Manager at Twilio, leading a team to protect against malicious traffic, with remote work options from Estonia.
Creatio
We are seeking a Customer Success Manager to maintain and develop customer relationships. You will manage customer portfolios through regular meetings with customers and integrator partners, collect feedback, build trusted relationships, drive retention and renewals, and collaborate with various teams to ensure successful implementation and growth of Creatio's award-winning product. We offer competitive pay, medical insurance options, a remote-first hybrid model, vibrant corporate life, and opportunities for professional growth.
We are looking for a Customer Success Manager, who will be responsible for maintaining and developing customer relationships.
What you should expect from us: the award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partner;Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
Working on our team as a Customer Success Manager position involves:
managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;
developing and maintaining trusted relationships with key partners and their customers;
driving customer retention and renewals by building strong relationships;
collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.
Candidate Expectations:
2+ years of experience working with global SMB or Corporate segment customers;
fluency in English is a must;
experience in implementing/customizing corporate software;
excellent communication and presentation skills;
experience with CRM / ERP / Core systems;
experience in problem-solving, working with customer objections;
experience in conducting trainings and presentations;
understanding business needs with further translation into the requirements;
project management experience with full-cycle corporate projects.
What you should expect from us:
the award-winning product (a Leader in Gartner Quadrants) to be proud of;
a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
culture of genuine care, ownership, dedication, and high standards (learn more here);
a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
caring for your health: Creatio offers several options for medical insurance together with our medical partner;
Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;
nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.
